PAWAN KUMAR GOYAL Oracle PL / SQL Developer (10.0 Years Exp.) A-613, GD colony, Email: [email protected] Mayur vihar Phase-3, Delhi. Mobile: +91-9136004942 / 8459167144
Experience/Summary
Having approx 10.0 years’ experience in oracle PL/SQL developer, Database Developer, oracle MIS analyst, application development for Telecom / Finance / Banking domain.
Having 6 months training as application development.
Experience in PL/SQL with the experience in developing the triggers, functions, Store procedures, packages, indexes, tables, view, synonyms, cursor, record, constraints, sequences, nested tables, collections, user defined data-type etc.
Experience in oracle 10g/11g and PL/ SQL programming.
Experience writing advance/complex SQL queries, PL/SQL and SQL Performance Tuning/ optimization. Manage QA, Business UAT, regression testing and releases. Work as technical lead to setup priorities and delivery goals.
Experience in DB/Web API Integration.
Experience of Telecom industry (Having knowledge of Telecom/HLR provisioning/ AAA / PCRF / SIM activations/ recharges, prepaid CDR, SMS, MNP, FMNP, telecom Billing, Customer Service, Number Management, VAS, BSS of telecom and development of CRM and other utility.
Experience of Banking industry (Develop more than 4 software that related to banking domain).
Having good analytical, programming capabilities and trouble shooting.
Job Profile
Working with Sistema Shyam Telesevices Ltd. (MTS), Noida as senior software developer (Lead) in IT department science 1 June, 2007.
Company Profile: Sistema Shyam Telesevices Ltd. is a Telecom company dealing in telecommunication with its brand MTS, Which is no.1 brand in Russia and working more than five countries having 10 millions of customers.
Worked in KDK Softwares (I) Pvt. Ltd., Jaipur as software developer from 1 february, 2006 to 29 may. 2007.
MCA (6Th semester) Training in KDK Softwares (I) Pvt. Ltd., Jaipur as software developer.
Company Profile: KDK Softwares (I) Pvt. Ltd. is IT Company developing and maintaining all IT Application related to Accounting.
Education Qualification
MCA From Rajasthan University with 71.30% in March 2006. B.Com. From Rajasthan University with 55.28% in 21 June, 2002. XII From Board of Ajmer (RAJ.) with 52.15% in 1999. X From Board of Ajmer (RAJ.) with 68% in 1997.
Others: ITIL Certifications-2012 (IT Infrastructure Library) from APMG International with 90% in Oct 2012.
Technical Skills
LANGUAGES Oracle PL/SQL, Unix shell scripting, VB 6.0, ASP VB/Java Script, Data Report, Crystal Report 9.0. RDBMS Oracle 11g/10g/9i, SQL Server 2000/2005, MySQL 5.0.2. OPERATING SYSTEM Linux, UNIX, Windows NT/2003 server/XP. Tools SQL *Plus, SQL *Loader, TODE.
Current Work Profile As an PL SQL developer/Database Developer
Development of CRM application “Telecompass” Involved in designing /development/ Operations and trouble shooting of TELECOMPASS and making plans of future developments. Development many modules/API for telecom-pass application. Optimized and modified the triggers, complex functions, store procedures, packages, indexes, tables, view, synonyms, cursor, record, constraints, sequences, nested tables, collections, user defined data-type etc. MIS Reports: - Develop MIS report/User Specific report using sql and pl/sql. Designing /developing/ implementation of many software as - a) Mobile Number Portability (MNP). b) Full Mobile Number Portability (FMNP). c) Telecompass VAS engine that upload VAS (Roaming, ADSL and SMS) . d) HUW EXE - that upload all CDR data of HUW (REC, MGR, CLR, SMS, VOU, MON, COM). e) Call Details – provide call details of postpaid numbers. f) Number management system (NMS) – Handle MDN/MIN in pan India. g) Customer Order Management.
Manage all phone no. series, ESN and MIN of all circles in India, and also mapping available MDN with MIN no.
Analyzing user requirements in order to understand the problem domain and suggesting the alternatives available for a solution to them.
Maintain recharges vouchers/SIM activations/Provisioning.
Migration of CRM (At DB level).
Lead more than 20 employees.
Train new employees in using the existing system.
Work Profile in KDK Softwares (I) Pvt. Ltd., As an PL/SQL - Software-Developer
Development: Designing, Coding and Reporting of all projects in Visual Basic 6.0+ SQL Server. Development: Stored procedures, Functions &Triggers, SQL Server integration service, SQL Server analysis service Rich experience in creation of complex MS SQL procedures, function and triggers required for application development. Experienced in Database Design & ER Diagrams Architecture.
Page 2 of 6 Project in Sistema Shyam Teleservices Ltd., 1. Project Title: TELECOMPASS
Role: Oracle PL/SQL developer/Application/Database Development.
The objective of this project is to provide the complete information of Prepaid/Post paid/Scheudo-postapid customer, dealers, stock details and customer request with work flow. Telecompass is the in-house developed Billing and CRM system which is used for end to end journey of the customer. Telecompass divided into these modules as - a) Customer Order Management – (Use work flow) b) Help Desk –See all information about Prepaid/Post paid/Scheudo-postapid customer as call history, complaint, Service request, Query, customer inventory, handset lost, MIN history, MIN details, old payment, old waiver, old invoice, scanned docs, show workflow, prepaid details, AAA details, Bulk Upload TC Ticker and all other information of selected customer.
c) Bulk Data Uploading –Upload ADLS, SAF, MIN Conversion, PrePost bulk Conversion, Status Conversion, Dealer, Prepaid/Postapid AVCV bulk uploading, Bulk Prepaid MIN change.
d) Dealer Module - PIN generation, dealer Item master, dealer remapping, Hoto module, BTS DEALER MAPPING and dealer portal. e) API - ER-ROAM, Get Balance, NMS, EBPP etc. f) Other – postpaid e-Payment, Common request, cancellation check printing, check ESN, customer cloning, inbox search, bank entry, branch entry, city entry, node entry, complaint master, complaint SLA, Product/Plan entry, SM add user, SM add dept, SM add menu, SM define rights, RE user right, SM edit menu, SM user, series loader, service request SLA,WF add Workflow, BULK MULTIPLE VAS, PRI CREATION, Bulk SR Closer, BULK INFO UPLOADER, BULK TARIFF PLAN CHANGE, BULK VISA DATE ALT, Search Customers, Bulk COCP ACTIVATION etc.
g) Telecompass/FSS/FALCON CRM Operation/Development: Provide all type of operation/ development and help of Operational Support team for Telecompass/FSS/FALCON CRM in all MTS circles.
h) Reports: - MIS report/User Specific report.
i) Data Loading (Use Pl/Sql Procedure and Exe)-
i. Telecompass Vas Engine (Designing, Coding) - Uploaded Roaming, ADSL and SMS data using FTL.
ii. HUW uploder (Designing, Coding) - Upload REC, MGR, CLR, SMS, VOU, MON and COM, HSD CDR Data of HUW in database. iii. IVR_ACD_CALLDETAILS (Designing, Coding) – Upload IVR ACD call details.
iv. Series Loader (Designing, Coding) - Upload phone no. series in all circles in India and also categorized phone no according to current policy.
v. ESN Uploader (Designing, Coding) - Map MIN-MDN (phone no.) for prepaid in all circles and all connection type with ESN and MEID basis.
2. Project Title: MyPlan Role: Oracle PL/SQL developer. The objective of this project is to provide the best plan of prepaid subscriber. Using this customer get best plan from two way. a. My Customized Plan: They can pick the Call Tag (voice/sms/std/local/data), and get best plan. Subscriber will send keyword “My Custom Plan” on 52XXX with Voice_Local/ Voice_STD/ Voice_ISD / SMS_Local/ SMS_STD/ SMS_ISD/Data usages. b. My Best Plan: For customer Data/Voice (Local/STD/ISD)/SMS (Local/STD/ISD) usages on past, system suggest the best plan. Subscriber will send keyword “My Plan” on 52XXX. System will receive the request, identify the uses, fetch the closest slab, bundle the services and create the dynamic plan for subscriber. And reply with SMS having the details for proposed plan. Subscriber will active this plan for send keyword “GetPlan PlanName” on 52XXX short-code.
3. Project Title: NMS (Number management system) Page 3 of 6 Role: Oracle PL/SQL developer. The objective of this project is to provide the complete Information of MDN, MIN, ESN, A- Key, etc. This project has many DB API for changes status of MDN/MIN, configuration of MDN/MIN, Mapping/unmapping/remapping of MIN/MDN and Upload MIN/MDN in CRM. NMS DB API are changing NMS database to all other CRM database and CRM DB API are changing CRM database to NMS database. Create below DB API for MDN/MIN status: NMS MDN SWAP NMS MDN BLOCK NMS CHOICE MDN NMS MDN STATUS 4. Project Title: EBPP Role: Oracle PL/SQL developer. The objective of this project is to response information to EBPP (third party tool). EBPP tool hit the CRM URL with parameter for get information, and CRM revert through page response with help of DB objects. This project is use for get customer prepaid balance, log complaint and service request in CRM through EBPP. Customer is direct log request through EBPP.
This project has many API for customer request in CRM as
a. SRTYPE/ SRSUBTYPE<
5. Project Title: Migration of CRM Role: Oracle PL/SQL developer/Query analysis/check all dependencies. I. FORIS CRM to TC CRM : The objective of this project is to migrated FORIS CRM data (5 circles-prepaid/postpaid customers) into TELECOMPASS CRM.
II. FALCON CRM to TC CRM : The objective of this project is to migrated FALCON CRM data (9 circles-prepaid/postpaid customers) into TELECOMPASS CRM.
In this project has below task list Data Migration Planning: Analysis & Design may identify changes that need to be reflected back into the Data Migration Plan. for planning of these activity major areas will identify as Dealer hierarchy, Stock, Commission rules, FRC matrix, Tariff plans, Prepaid CDRs, Prepaid/Postpaid Activation, SR / Complaint Routing, customer Plan/VAS, MIN-MDN inventory, etc. Data Migration Analysis and Design: For migration of CRM, understand current and future data and business requirements. Mapping existing oracle objects to TC CRM as well as business involvements area such as data verification and data requirement at business end. Data Migration Implementation: developed and tune all script such as SQL, procedure, function, packages and other oracle objects. Also ensuring the script performance as per downtime provided by business and creates verification scripts. Data Migration Closeout: Script verification, Address data quality at all project stages and ensure project embraces the cloud CRM software’s new features. Post Migration UAT: help to business for UAT and monitoring the gaps to fill before going to live.
6. Project Title: Generalized Bulk Upload
Role: Oracle PL/SQL developer, DB scheduler (Job).
The objective of this project to upload the offline bulk data through DB scheduler (Job). Using this module, shift all bulk upload module into offline bulk process for increase CRM performance. In
Page 4 of 6 “bulk upload” module user upload VISA DATE ALT, BULK EMAIL AND ALT NUMBER, BULK TARIFF PLAN CHANGE, PRI CREATION, Bulk Info Uploader, Bulk Multiple VAS, Bulk SR Closer, BULK NUMBER FREE data. These data is uploaded in master table with proper validation through DB scheduler.
7. Project Title: ESS (Employee Self Service)
Role: Oracle PL/SQL developer.
The objective of this project is to provide the complete Information of onroll employees and offroll employees and maintains the daily information as attendance and leave description. It also fulfils the basic requirements as salary calculation, Loan, Advance, PF calculation. It is used to generate attendance reports, salary report, muster report, new joined employ report, Left employ report, leave report, employee information report etc. 8. Project Title: Page Uploader.
Role: Designing, Coding.
The objective of this project is to upload page in one server to many server using FTP. This project maintain page code, page path, Log so, uploaded IP, Employee name, date and uploaded region. Using this project we revert old code in live server/development server. This project also show all uploaded code.
9. Project Title: TC Tode.
Role: Designing, Coding.
The objective of this project is to valid all procedure/function/trigger that is invalid. This show all procedure/function/trigger of database and compile procedure/function/trigger in different-2 database in one time. This project is also executing SQL in database.
Project in KDK Softwares (I) Pvt. Ltd.,
10. Project Title: Credit Monitoring Arrangement [CMA]
Role: PL/SQL developer, Application coding, Crystal Reporting.
The objective of this project is to manage account of Any Business. This project is used by C.A. and Banks. This project has General Information form, Profit & Loss form, Balance Sheet (Cr.), Balance Sheet (Dr.), Form2, Form3, Form4, Form5, MPBF (NYER Report), Cash flow, Fund flow, Financial Ratio, Deprecation Chart, Term loan and its Reporting.
11. Project Title: Balance Sheet
Role: PL/SQL developer, Application coding, Crystal Reporting.
The objective of this project is to make Balance Sheet of any business. This project has Trial Balance, Trading A/c, P&L A/c, P&L appropriation A/C, Balance sheet, Schedule IV, 3CD annexure, Form 3CA, Form 3CB, form 3CD, Schedules report, Deprecation chart, Capital details, Import data from Tally 4.5, 5.4, 6.3, 7.2, Import data from XML file and Its Reporting.
12. Project Title: Financial Management Tool [FM Tool]
Role: PL/SQL developer, Application coding, Crystal Reporting.
The objective of this project is to Financial Management of any company. This project has Depreciation Chart, Investment, Interest Chart, EMI Calculation, Cash-Flow Function, Present Value Calculation, and Auto Loan Calculation and its Reporting.
Personal Details:
NAME Pawan Kumar Goyal DATE OF BIRTH 11-Dec-1981
Page 5 of 6 Father’s Name Sri R. C. Goyal MARITAL STATUS Married Sex Male Passport status YES
I hereby declare that above-mentioned information is correct to the best of my knowledge and belief.
PLACE: Noida. (Pawan Kumar Goyal)
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