Principles of Management s2

Principles of Management & Production MGT 3114 Fall 2002

Class: Section 01, 1:00-2:40PM, Monday and Wednesday, McCool 125 Section 02, 3:00-4:40PM, Monday and Wednesday, McCool 125

Required Materials:

Have the following materials with you in class each day: (1) Production Operations Management, 6th edition by William J. Stevenson. Custom published for MSU. Irwin McGraw-Hill. (2) Contemporary Management, 2nd edition by Jones, George, and Hill. Custom published for MSU. Irwin McGraw-Hill (3) Calculator: You may only use a basic arithmetic function calculator…. no data storage capability, no graphing, no PDAs, no Palm Pilots, etc. (4) #2 pencil for exams

Professor: Graduate Assistant:

Dr. Allison W. Pearson Kyle Buse 3110 McCool Hall [email protected] 325-7015 [email protected]

Office Hours for this course:

10:00-11:30 AM Monday and Wednesday

Pre-requisites:

Junior level standing (60 hours) and BQA 2113 (or equivalent to Stats I). You may not take this course if you have already completed and passed MGT 3113 Principles of Management. You will need to meet with your Advisor or with Academic Advising, Room 221 McCool Hall to find an alternative course.

Seating:

Seating will be assigned. You should sit in your assigned seat for every class meeting and exam. Failure to do so may result in a 0 on assignments and/or exams. If you have specific needs regarding seating, e-mail me and explain your needs by August 26, 2002. 1 Course Objectives:

The Management half of this course is designed to convey the basic ideas of the management function. This portion of the course will cover basic management principles including defining management, history of management, business environments, ethics, planning, strategy, organizational structures, job design, human resources, motivation, leadership, employment law, teams, communication and organizational control. The Production Management half of the course is designed to examine the specific management processes used to create goods and services. This section of the course will cover production strategies, decision making, forecasting, capacity planning, facilities layout, quality, statistical process control, inventory management, and just-in-time management techniques. Principles of Management and Production is a pre-requisite for many other courses. In other words, try to really understand and learn the material. You will need the content of this course in your future classes.

Course Themes:

Specific themes integrated throughout this course include a manager’s perspective on (1) ethics, (2) diversity, and (3) global issues.

Ethics includes our morals and beliefs about right and wrong. Managers may be confronted with ethical dilemmas. Out textbooks integrate ethics issues throughout the course, noted as “Ethics in Action” in many of your chapters in Contemporary Management. For example, see Ethics in Action, “How to destroy a charity’s reputation”, page 27.

Managing workforce diversity is another current management theme we will emphasize and integrate throughout the course. A section entitled “Focus on Diversity”, found in many of your assigned chapters in Contemporary Management, will help us examine and understand workforce diversity issues. For example, see Focus on Diversity, “Making the most of difference”, page 28.

Managing in a global environment is a final major theme we will integrate into this course. A section entitled “Managing Globally” can be found in many of your assigned chapters in Contemporary Management. For example, see Managing Globally, “T. Julie Berry discovers China”, page 99, about global issues at a company located in Columbus, MS.

2 How to be successful in my class:

1. Come to class. Don’t cut my class. If you do, you miss out on learning. Do you really want to know less than you do? 2. Strive to learn. Do you think you are here to just get your degree? Guess what? You don’t get your degree until you actually learn something. So pay attention! Learn! 3. Be on time for class. It is rude to show up late or interrupt class. You are required to act as if you have manners in my class. 4. Pay attention in class. Listen. Engage your mind. Think about what we are discussing. Become part of the discussion. Ask questions. 5. Give me your complete attention. Do not read any other material in class during my 2 hours and 30 minutes of your life every Monday through Friday. 6. Take notes. Sometimes I follow the book. Sometimes I don’t. But I write the exams based on what we have emphasized in class lectures. 7. Read the textbooks. You bought it. Why not use it? 8. If you don’t understand a topic and/or don’t understand why it’s relevant, ASK. It is my job to find a way to communicate this material to you and help you understand it. If I have to speak pig-latin to help you get it, I will. If you don’t understand a topic, you can’t learn. If you don’t learn, you don’t pass the exams. If you don’t pass the exams, no degree. 9. Be prepared to answer questions in class. I will call on you, directly, by name and often. Instead of going into shock when you hear your name called, be prepared with an answer. 10. Work the problems. If you aren’t prepared for class, you aren’t going to get much from class. And you will likely be uncomfortable when I call on you. 11. Play fair. Do not commit academic misconduct and jeopardize your college career and your future. Academic misconduct in this class will result in at least an F in the course. See the definition of academic misconduct below. 12. DO NOT walk out of class during a class meeting. This is rude and absolutely unacceptable. I will call you on it, if you choose to ignore this rule for the course. 13. Be respectful. 14. As corny as this sounds, try to have some fun in learning this stuff. I promise to try hard to make the material relevant and interesting.

Evaluation:

Exam 1 Exam 2 Exam 3 Exam 4 Exam 5 (Final) Assignments Average

Your grade in the course will be calculated as the simple average of your 5 exams and your assignment average. Grades are on a 10 point scale.

3 Exams:

Exams will consist of a combination of multiple choice and short answer questions, as well as problems. Grades will be posted on-line and can be checked at any time. See "On-line student information system" shown below to register for and use the on-line system. If you dispute a grade in the on-line grade-book, you must contact me in writing (preferably via e- mail) within 3 days of the posting of the assignment or exam grade.

Assignments:

Assignments will consist of homework problems, cases, in-class assignments, and pop- quizzes. All homework assignments (cases, problems, questions, etc.) are in the course notes for each lecture at the course web site:

http://misweb.cbi.msstate.edu

Find my page, Allison Pearson. Then, scroll down and look for “Courses Taught”. You should see links for this course, MGT 3114, including “course web site”, “syllabus” and “on- line grades”. Your assignments, embedded in the lecture notes, can be found under the “course web site” link.

Assignments can only be completed and turned in by the student present in class the day the assignment is due. If you are not present in class, but your homework is turned in, you will receive a 0 on the assignment.

You must show your work on all homework problems. Failure to do so will result in a 0 for the assignment.

I will not accept late homework assignments. If you turn in homework after I begin to review it in class, you will receive a 0 for that assignment. You will receive a 0 for any missed assignment. Assignment grades can also be checked at the on-line grade-book at any time. If you dispute a grade in the on-line grade-book, you must contact me in writing (preferably via e-mail) within 3 days of the posting of the assignment grade.

Who to Contact for Questions about Grades:

1. Kyle Buse ([email protected]) 2. Dr. Pearson ([email protected])

4 Absences

You need to attend every class meeting. Only University approved absences will be considered, and those absences (illness, death in the family, University approved travel) must be supported with written documentation.

Class Disruption Policy

Use of cell phones and pagers is prohibited in this class. In coming calls and pages disrupt the entire class. Use of cell phones and/or pagers in class will result in the loss of 10 points on an exam grade for each call or page.

Academic Misconduct

The Bulldog Handbook defines academic misconduct as:

....any activity which may compromise the integrity of the University. Academic misconduct includes, but is not limited to, deceptive acts such as the following: a. using unauthorized materials (crib notes, books, etc.) as an aid during an examination; b. looking at or using information from another person’s examination, report, or assignment; c. providing assistance to, or receiving assistance from, another person in any manner prohibited by the instructor; d. possessing or providing an examination or assignment, or any part therof, at any time or in any manner not authorized by the instructor; e. taking a quiz, examination, or similar evaluated assignment for another person; or utilizing another person to take a quiz, examination, or similar assignment in place of oneself; f. submitting any course materials or activities not the student’s own, allowing such a submission to be made for oneself, or making such a submission for another; g. using the ideas, organization, or word of another from a book, article, paper, computer file, or other source in any assignment without giving proper credit following accepted citation rules (plagiarism); h. altering, stealing, and or falsifying research data used in research reports, theses, or dissertations; and/or; i. disregarding policies governing use of human subjects or animals in research.

, Bulldog Handbook

In my class, if you are caught using a cheat sheet on an exam, looking on someone else’s paper, copying homework, turning in homework for someone not present in class, or any other form of academic misconduct as described above, you will receive the maximum allowed punishment, which is at least an F in the course.

5 The COBI Student Information System

Registering for the COBI Student Information System

Grades for the course will be posted as part of the COBI web-based Online Gradebook System. To access your grades, you will first need to “register” for the COBI web-based Student Information System. To do this, go to the URL: http://misweb.cbi.msstate.edu/editor

You will create a password-protected account that will allow you to do many things, including: (1) checking your grades, (2) viewing the course calendar (3) receiving course e-mail, (4) accessing archived course e-mails, and (5) publishing an on-line resume.

When you register for the COBI student information system, you MUST provide a valid e-mail address. Without your correct e-mail address, you will NOT receive course e-mails. If your e-mail address changes during the semester simply return to http://misweb.cbi.msstate.edu/editor and update your e-mail address. It is up to you to maintain the correct contact information.

Checking Grades and Class Calendar Online:

To check your grades at any point during the semester, go the COBI web site: http://misweb.cbi.msstate.edu

Click on your instructors’ name, for this course, Allison Pearson. Scroll down the page to section on Course Taught. Select your course, MGT 3114/4990, and click on the link for Online Grades. You will check your grades using the password that you selected when you registered for the COBI Student Information System.

Creating Your On-Line Resume

To create your online resume, go to the editor at http://misweb.cbi.msstate.edu/editor 6 You do not need to know any HTML to create your resume. You will be prompted to simply type information into a form about yourself, such as address, education, work experience, etc. Be sure to enter your desired e-mail address. Class e-mail will be sent to the address you have provided. Once you have completed entering information, remember to click the Save button at the bottom of the page. The program editor will do the rest....your page will automatically be created in a format similar to all other COBI students.

You need to publish a good resume, if only to provide your professor with information about your background and work experience. Additionally, we would like for prospective employers to find the resumes of all our COBI students at one comprehensive site. To see your page and all of our other student pages, visit the COBI web-site at : http://misweb.cbi.msstate.edu

Click on Students. Select your name from the alphabetical list. On-Line Lecture notes Check the course web site at http://misweb.cbi.msstate.edu for class notes, including homework assignments. Click on faculty, then my name, Allison Pearson. Scroll down my page until you reach Courses Taught. Look for this class, MGT 3114 and click on Course Web site. Course notes for each chapter will be posted. You should have a printed copy of the course notes with you in each class meeting. All readings and assignments scheduled for a class meeting should be completed before class. Principles of Management Section of Course All Assignments for this portion of course come from Jones, George, and Hill’s Contemporary Management.

1. Monday, Aug. 19 Introduction and Overview of the Course. Read and understand your syllabus. Homework: Register for the COBI student information system by 5:00PM on Monday, Aug. 26. 2. Wednesday, Aug. 21 Chapter 1: Managers and Managing 3. Monday, Aug. 26 Chapter 2: The Evolution of Management Theory 4. Wednesday, Aug. 28 Chapter 5: Ethics, Social Responsibility, and Diversity 5. Monday, Sept. 2 Holiday 6. Wednesday, Sept. 4 Chapter 3: The Organizational Environment 7. Monday, Sept. 9 Chapter 7: The Manager as a Planner and Strategist 8. Wednesday, Sept. 11 EXAM 9. Monday, Sept. 16 Chapter 8: Managing Organizational Structure 10. Wednesday, Sept. 18 Chapter 10: Human Resource Management 11. Monday, Sept. 23 Chapter 12: Motivation 12. Wednesday, Sept. 25 Chapter 13: Leadership 13. Monday, Sept. 30 Chapter 9: Organizational Control 14. Wednesday, Oct. 2 EXAM Production Management Section of Course All assignments for this portion of course come from Stevenson’s Production Operations Management

15. Monday, Oct. 7 Chapter 1: Production and Operations Management 16. Wednesday, Oct. 9 Chapter 1 cont’d. and Chapter 2: Productivity, Competitiveness, and Strategy 17. Monday, Oct. 14 Chapter 2 and Supplement to Chapter 2: Decision Making 18. Wednesday, Oct. 16 Supplement to Chapter 2: Decision Making and Chapter 3: Forecasting 19. Monday, Oct. 21 Chapter 3: Forecasting 20. Wednesday, Oct. 23 EXAM 7 21. Monday, Oct. 28 Chapter 3: Forecasting Techniques 22. Wednesday, Oct. 30 Chapter 5: Capacity Planning 23. Monday, Nov. 4 Chapter 6: Facilities Layout 24. Wednesday, Nov. 6 No Class 25. Monday, Nov. 11 Chapter 9: Introduction to Quality 26. Wednesday, Nov. 13 EXAM 27. Monday, Nov. 18 Chapter 10: Quality Control and SPC 28. Wednesday, Nov. 20 Chapter 11: Total Quality Management 29. Monday, Nov. 25 Chapter 13: Inventory Management 30. Wednesday, Nov. 27 Chapter 13: Inventory Management 31. Monday, Dec. 2 Chapter 13: Inventory Management 32. Wednesday, Dec. 4 Catch up and review

FINALS 33. Friday, Dec. 6 Section 02, 3:00 class, FINAL, 12:00- 3:00PM 34. Monday, Dec. 9 Section 01, 1:00 class, FINAL, 12:00-3:00PM