Network Monitoring & Surveillance Specialist Big River Communications Company has an exciting opportunity for you to join our team as Network Operations Monitoring and Surveillance Specialist. This is a full-time position with competitive wages and excellent benefits. The major responsibilities and requirements of the position are overall monitoring and surveillance of the Big River Network including but not limited to:  Provide support to engineering, field operations and customer operations through remote monitoring and surveillance.  Provisioning, maintenance and management of the surveillance monitoring system and database.  Assist in managing the operational uptime of all switches, facilities, and ancillary equipment in order to ensure QoS and SLA adherence  Develop and implement standards, procedures, and processes for the Network Operations group with respect to network surveillance and alarm response.  Participate in strategic network planning, tactical operation planning, and the development of contingency operation plans to ensure Business Continuity and Disaster Recovery.  Plan, manage, implement, and support all technologies that the company utilizes and will utilize to monitor and report on performance and reliability.  Prepare status reports on the network / network health.  Provide technical leadership to network monitoring and surveillance.  Participate in RFO (Reason for Outage) / PM (Post Mortem) documentation by providing surveillance and alarm data.  Demonstrated ability to work well under pressure.  Excellent communications skills when working with customers and fellow employees  Proven leadership capabilities including the skills to develop and motivate others

To apply for this position, please email your resume to [email protected], referencing the job title in the subject line.

Human Resources Big River Communications 24 S Minnesota Cape Girardeau, MO 63703 [email protected]