MOT Managers Course Guidance Notes Time Content Assessment Comments & Resources NEVE MOT Power point  The sections can be integrated and delivered in any logical 9.15- Manager: presentation sequence providing all areas are covered. 9.20 Aims & & testing  Trainers will ask students what they know about MOT testing. Objectives: guide Cover Aims  Emphasize that the student will be carrying out MOT testing on and Objectives behalf of the Secretary of State for Transport. Being a relevant to tester carries a great responsibility, exercising the powers AE/MOT of the Secretary of State for Transport. It is no exaggeration Manager to say the consequences of getting it wrong could result in responsibilities a prison sentence. for running a VTS. .  Enter into a discussion regarding the ethics of testing. Remind all present that they have a duty of care to themselves and, more importantly, to the general public at large. They have a duty to be honest, impartial and to test to the best of their ability as a wrong decision could lead to road deaths. This is very important.  Trainer to emphasize the importance of the manual, emphasize minimum standards condition at time of test only – highlight difference between MOT & Service standard.

MOT History: Power point From the power points go through the history of MOT testing. 9.20- Introduce the presentation Ask the question why do we MOT, list the answers on the 9.35 history and , Testing flipchart. From the guide look at development guide  Sections 45 to 48 RTA 1988 of the MOT introduction  MV test regs 1981 as amended test including the relevant  EU directive 2010-48 legislation and  EU directive 2014-15 acts along with EU directives that govern MOT testing

9.35- Test Classes: Power point  Talk about test classes; explain that test classes could change 10.05 Explain all test presentation annually. Talk about the difference between ‘decline’ & ‘refuse’ classes , Testing and give an example e.g. a coach converted to a caravan, relevant to guide which class is it? Then ask could you test it and if not, why not? vehicle type, introduction  Note- decline would be when a vehicle is of the correct test seating & VT9a class but perhaps too large or heavy for your equipment eg capacity, poster coach converted to caravan now Class IV weight where applicable,  Explain the definition of a living van tell the students that this how vehicles vehicle is tested according to its weight. can change  Refuse – these reasons are listed in the manual (introduction class, issues page4) concerning dual purpose  Ask students why you might refuse to test and list responses on vehicles, a white board. Then ask students to look in the manual to check issues their answers. This also gets them used to using the manual. concerning Piaggio 3  Show slide to illustrate Class III. wheeled Key learning outcomes are:- machines  Students can differentiate between various vehicle classes relevant to  Students need to identify vehicles and place them in the class 1&2 appropriate vehicle class VTS, structure  Be competent at referencing the testers manual & Guide of the two part VT9a classes

MOT Managers Course V1.0 Page 1 MOT Managers Course Guidance Notes poster, link to explain e mail alerts and matter of testing on line. .

10.05- Power point  Using a slide, explain manufacturer’s plate. Use Q&A to 10.30 Reference presentation establish student knowledge of plate. Material and ,  Pose the question: what is a special notice? Then explain what Tea Special testing a special notice is. 10.30- Notices: guide 10.45 Explain how to introduction  Pose the question: what is a dual purpose vehicle? Then access explain what a DP is. reference  Ask the question: can we test DP in a class IV station? Refer to material and special notice 4-2013. This then introduces special notices. special Point out that special notices which cannot be incorporated into notices, the manual are still active. rules  Tell students about DVSA contact details and how to view concerning matters of testing (GOV.UK website). retention and From the guide; printing of special  Explain that the manual pages are divided into three columns notices. Show  Column 1 explanatory notes relevant  Column 2 method of inspection sections of the  Column 3 reason for rejection introduction to the testing  Familiarize students with the guide make sure they can guide for navigate the various sections example, background to Key learning outcomes; the test,  Students must understand the importance of special legislation and notices and how to access them any section  Students must know how to access matters of testing and the trainer understand how it may assist their testers how to test feels relevant.  Students must have the necessary skill to access and use the relevant manuals

10.45- Equipment: Power point  Using the guide explain what equipment can be used to carry 11.00 Explain presentation out testing both authorized & optional. authorized and , testing  Pose the question: which items of equipment would need accepted guide calibration? Where would we find this out? (Guide) .Emphasise optional appendix 2 time constraints regarding calibration & the need to keep equipment accurate records. applicable to LV testing.  Explain the difference between ATL & OPTL. Show equipment that • Key learning outcomes requires • Know when & how to calibrate test equipment calibration • Importance of keeping test equipment serviceable emphasizing that it is the • Understand the requirements of keeping records of AE’s calibration & for what periods responsibility, explain calibration time constraints and record keeping MOT Managers Course V1.0 Page 2 MOT Managers Course Guidance Notes requirements and state the difference between ATL and OPTL.

11.00- Authorised Power point Give the students a copy of the Statement of Responsibilities 12.00 Examiner: presentation VT01, this is also a good point to emphasise the ethics of being Ensure , testing an AE. delegates guide From the guide explain the differences between Authorised understand the section B 4 - Examiner & MOT Manager meaning of an 6 Discuss the various entity structures you may be asked a lot of Authorised questions at this point Examiner and As you work your way through the power point in conjunction with the differences section B5 of the guide make sure you cove when applied to MOT Key learning outcomes; Manager.  Opening Times Explain the  What entities are content on the VT01 form  Typical structures of business models applicable to the and how the scheme AE entities  Importance of honesty and integrity(ethics) relate to roles  Test Appointments within the VTS. Discuss  Refuse to test and explain  Viewing of the test many of the  Test standards & methods responsibilities  Use of the test station by DVSA associated with correct operation of a VTS

12.00- Nominated Power point Work through the power point in conjunction with Section E of the 12.30 Tester: presentation guide take every opportunity to drive home the ethics of this very Lunc Meaning of , testing responsible role, pay particular attention to; h “nominated guide  What are testers Section E1 12.30- tester” criteria section E,  Criteria for becoming a tester E2 13.00 to be met, appendix 5 training & 6  Ongoing requirements E3 required and  Testing scheme rules E4 issues  Impersonating a Qualified tester E5 associated with employing You may be asked a number of challenging questions in this new tester, section, eg removing the How can I check on the honesty and integrity of a potential new role, testing at tester? multiple sites, If I decide to employ an already qualified tester from another refuse to test garage how can I check his/hers previous record which might and procedure affect my risk score? and timescales What are my liabilities when a tester makes serious errors of for returning judgment after all I cannot watch him all the time? after not What happens if during the course of his employment he is testing for involved in criminal activity? periods of time Testers must also

Key learning outcomes; AE must ensure that there testers

MOT Managers Course V1.0 Page 3 MOT Managers Course Guidance Notes  Meet the criteria of the guide  Hold a full valid driving license  Read Special Notices  Read on-line matters of testing  Sign up for DVSA direct E mail alerts  Understand what qualifications are required for a tester to test Instruct students to complete power point questions, this exercise is designed to get them to use the guide

13.00 Security: Power point 13.15 Explain presentation security issues around contingency certificates, passwords and 2FA cards when issued.

13.15- Discipline: Power point It is necessary that you explain that disciplinary points are not 14.15 Explain presentation collected or totted up until they reach the 30 point threshold Tea discipline , testing Action is only considered when 30 points or more are allocated in 14.15- procedures as guide a single case. 14.30 relevant to AE appendix 8 Get students to work through the exercise and score it, encourage and VTS them to reference the guide to do this. giving Show disciplinary flow chart (section I10 in guide). examples. Explain each case is considered on an individual basis & the Explain how Secretary of State has absolute discretion in each case. discipline may Explain arise and the possible Key learning outcomes; outcomes, the  Understand statuary & inverted appeals sanction  Observed test / mystery shopper levels, procedures of  Compliance survey appeal and  Desk based assessment review and  Covert surveillance how incorrect testing  Understand the role of the Secretary of State with regard standards can to testing affect the AE.  Know how to access appendix 8 of the guide to calculate Explain the the allocations allocation of  Follow the flow charts regarding disciplinary action credit points for the AE and the nominated tester.

14.30- Site Power point Show students DVSA guide to risk reduction. 15.30 Assessment: presentation Explain the contents & discuss Explain the , on line rationale of publications Key learning outcomes; risk & testing  How to access/download the guide from the Gov.com site assessment, guide  Introduction the processes appendix involved, the 8.4  Managing a vehicle testing station publications MOT Managers Course V1.0 Page 4 MOT Managers Course Guidance Notes available on  Your VTS the web site,  Employees the scoring methods, the  Customer areas to be Show students SA risk scoring guide. assessed and Explain contents & discuss the availability of the on line Key learning outcomes; self  How to access/download SA risk scoring guide assessment  Introduction tool. Ensure  How to use the document delegates  Completing the SA report understand the  Risk assessment questions meaning of  Onsite assessment questions aide memoire risk assessment,  Understand how this contributes to an individual’s risk give examples score where applicable and show site assessment DVD (NOT THE OLD ONE!)

15.30- Retest Power point Get students to access section B of the guide. Go through retest 16.15 Procedure: presentation procedures Cover retest & testing Point out, if the vehicle fails the test and it is expected that can be procedure as guide rectified within one hour the tester can use the pass rectified at quoted on the section B5 station option (PRS) . VT9a class’s Otherwise the vehicle must be returned for retest within 10 sheet and the working MOT Testing Guide; ensure  Key learning outcomes delegates  Understand the retest procedures and how to accurately understand the apply them correct procedure for using the PRS function. Explain the rationale of the appeals procedure for statutory and inverted appeals

09.30- MOT Testing MTS MOT Testing Service (MTS) 10.30 Service (MTS) PowerPoint Tea Familiarise the Presentation Using screen shots from the MOT testing service explain content 11.00- student with and discuss: 12.00 the MTS,

MOT Managers Course V1.0 Page 5 MOT Managers Course Guidance Notes cover in detail Home Screen using the  Key functions available  Notifications screen shots, home screen,  Special notices person profile,  Slot count site details, AE  AE / VTS details details, and the use of  Resources reports.  Feedback Emphasise the importance of Person profile keeping  Checking and keeping up to date information up  Unique email address to date and the importance of  Self Service using the  Roles and associations available MTS  Tester qualification status data to manage Site Details quality and compliance  Status within the  Risk score / Red, Amber, Green (White, new authorisation. authorisation, until first assessment)  Opening hours  Adding / Removing roles  Active MOT tests  Testing facilities  Default settings

AE Details  Status  AE roles  Purchasing test slots, by credit/debit card / setting up direct debits

Reports  Test Logs  Transaction  Slot usage

The aim of the session is to familiarise the student on what they can change on the system, and where they will need to contact DVSA to make a change outside of self serve. The emphasis should be on self serve and to manage their MOT business.

13.00- Documentatio Take the students slowly through the power point and explain 13.30 n: each feature to the class. Describe the purpose of each document, reasons for issue, ensure it is understood that the data base is the MOT record not the paper

MOT Managers Course V1.0 Page 6 MOT Managers Course Guidance Notes document. Explain the reasoning and differences between a VDRS form and a PG9 and the procedures a VTS must follow if presented with these forms. Explain the procedure for issuing duplicate or replacement certificates, who can issue, costs involved etc.

13.30- Contingency Power point From the slide & in conjunction with the guide explain 14.00 Procedure: presentation Explain the , testing Key learning outcomes; procedures for guide Identify & understand the presenters right to contingency section H  VT20/20W testing in the  VT30/30w event of a serious  VT29/29M problem with  CT20 MOT comp2.  CT30 Security of certificates,  CT32 retention  Other documents requirements and record keeping. Possible use of 3G/4G dongle in case of broadband problem.

14.00- Equipment Power point Key learning outcomes; 14.30 Management presentation  Ensure stock levels of blank documentation are adequate Explain for any CT incident that may occur. (AE responsibility) requirements for adding  Ensure understanding of retention and exchange authorised requirements for any documents produced during equipment, contingency testing calibration information  Understand that the AE is responsible for maintenance and issues and repair of IT equipment used for accessing MOT on around tyre line service not the help desk depth gauge calibration,  Understand that any CT code is issued on a daily basis explain and valid only for that day retention requirements.  The help desk must be contacted and they will give the code or deny the request

MOT Managers Course V1.0 Page 7 MOT Managers Course Guidance Notes

 The code may be published on Gov.uk or be made available on the help desk voice recording function

15.00- Other Hyperlink to Key learning outcomes 16.00 Functions: power point  Describe and show students what equipment they are permitted Explain the presentation to use for a test. Go through each one. following  Students should be capable of accessing the guide & know how functions, & what needs calibration & when MOT accounts, methods of order processing, updating AE/VTS details, Updating site and site operating details and suspending site during holiday periods etc.

Hyperlink to From the power point take the students through the various power point options presentation Key learning outcomes; Students should know how to use and access  MOT accounts  Order processing  Update AE/VTS details  Site operating details  Suspending during holiday

MOT Managers Course Guidance Notes

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