HEALTHWATCH RUTLAND ACTION LOG November 2015 PAPER C

Item Date Action agreed and by whom Progress narrative No action taken Action being taken Action completed

12.12.13 EMHW Chair representation on JF to report back on outcome to Steering Gp 30.01.14. Minute 13.23.4 EMAS Board to be considered Report given by JF to EMR 23/07 on three meetings of HWR Ambulance Task Group now EMAS 14.01.14 EMAS Board . established and two meetings held. (Ambulance Local ( Rutland) EMAS Group established under The next meeting takes place on 4th Services) Chairmanship of Philip Herford and meets 22/08. EMAS will June 2015 send sample data EMAS/HW Collaboration Group established. P Hurford attends for HWR. The September meeting was very successful

Minute 13.23.7 12.12.13 JF to meet Tim Birwhistle and . New Information Sharing Meeting established CQC receive CQC report . HWR represented by Judy Worthington Formal Meeting with Michelle Hurst of . Arrangements to be discussed at three HW chairs CQC held. Positive exchange of meeting to ensure effectiveness information

14.76 BCT . Submit Rutland . Comments sent and incorporated into final plan comments on BCT Plan . Comments put on website Comments of Rutland people submitted to BCT Team . Press statement prepared 14.78d Personal . Put on agenda for next . Put on agenda for October meeting Agenda 2111.14 Completed and JF on Budgets meeting LLR Group . Daphne Murphy will attend presentation in November 2015 14.86 SEND . Bring parent views on . Review periodically to chase progress Jacqui Darlington asked to report back implementation back to periodically as programme progresses Board . 14.87a Governance . Put on website as . Bring to Board for approval three policies approved in March 2015 policies refreshed still outstanding from Website. Website to be revamped. 14.87c Enter & View . Prepare Policy . Bart Taylor Harris is assisting implementation Three Enter & Views undertaken to . Arrange first trial Enter date . Forward programme being & View planned with, among others, CCG 1 14.87d Dementia Project . Complete Pathway . Hold further events to complete mapping . Medical Events 19.11.14 & Mapping . Recruit & Train " Listeners 20.11.14 . Complete . Recruit Patients and Carers . Care Home Event 12.12.14 Patient/carer . Events being attended to recruit interviews further patients and carers . start arranging . Respite Care event held on 6th Spring Conference November . Duo interviews continue 14.87.e Communication . Extend hard copies . Update distribution list with addresses . Ali Burrow Smith has actioned. of bulletins to those . Restock literature Only two requests for hard without email . Contact J Smith re Social Car Scheme copies. . Use the good offices of VAR Social Car Scheme to distribute leaflets 14.88a Better Care Fund . Work with RCC to . Ali Burrow-Smith to lead Collaboration agreed help input Public/ HWR invited 10.11.15 to participate in patient Views into planning Phase 2 projects 14.88b Complaints . LLR Complaints . Send HWR Representative to join group David Henson attended 24.11.14 Group reconvened 14.88d Pharmaceutical . Public Consultation . Prepare views of HWR based on public's input On agenda for 21.11.14 Views Assessment submitted to RCC 14.788e EMAS . Access Data to sent . HWR Ambulance Task Group to take forward action Data now available See agenda quarterly with local EMAS Team

14.88f Cancer Targets UHL . Take up with UHL . JF and DH still pursuing but no ( DH) perceptible progress by May 2015. . Take up with CCG Raised at QSG 03.07.15 as major ( JF) concern 14.89 Hard to reach . Include Men in . Ali Burrow-Smith to take forward with plan of Approach received from Men's Group groups groups to be listening events November 2015 targeted 15.7.5 Young People's . Present findings of . Results presented by Prof Fitchett of Leicester Results well received and agreement to Team survey ro all University look at solutions as Phase2 involved agencies 15.7.9 Emergency . EMAS/HWR . Establish regular working party Now established and next meeting Ambulances Collaboration Group 4/12/15 . .

15.7.10 Minor Injuries . Contract awarded to . Presentation by N Doctors given Arrangements to obtain public N Doctors response to new contract agreed with CCG 15.7.11 " We are Listening " . 2015-6 programme . Two events held with the CCG in being finalised Uppingham and Oakham 15.7.12 Comms . Review membership Ali Burrow Smith to lead and introduce double opt in system Ali Burrow Smith to lead . Website improvements 15.7.14 Volunteers . Support & expansion . Develop recruitment and support processes New volunteers but more needed for BCT consultation 15.17.a Volunteer Skills . Due for completion 2 Being carried out by Anya Loomes as Audit by end March 2015 she meets volunteers by ABS 15.17.b First Enter & View . Draft report sent to Enter & View of Rutland Memorial providers concerned Published