Early Help Directory of Services
Updated February 2017 Early Help and CAF Team...... 4 www.wirralsafeguarding.co.uk/professionals/what-is-early-help/...... 4
1 Early Help and CAF Team...... 4 Early Help & CAF Co-Ordinating Team Contacts...... 5 Family Intervention...... 6 Family Intervention Service...... 6 Under 5’s...... 7 Children’s Centres...... 7 HOME-START WIRRAL...... 9 Bee...... 10 Safe Families for Children...... 10 Ferries Family Groups...... 11 Foundations Years Trust...... 11 Perinatal and Infant Mental Health...... 11 Family Nurse Partnership (FNP)...... 12 ONE TO ONE MIDWIVES IN WIRRAL...... 12 Health Visiting Team...... 13 Youth...... 14 Youth Service...... 14 Wirral Youth Hubs and Centres...... 15 Wirral Youth Outreach Teams...... 15 Youth Support Service – Health Services in Schools...... 16 Youth Support Service – Creative Youth Development...... 16 Response...... 17 Restorative Practice...... 18 Career Connect...... 20 Teen Wirral...... 20 Youth Fed...... 20 Wirral Supported Lodging (WSL)...... 21 Bully Busters...... 21 Domestic Violence...... 22 Family Safety Unit...... 22 RASA...... 22 Wirral Domestic Violence Helpline (24 hours)...... 24 Independent Domestic Abuse Services (IDAS)...... 24 Men’s Advice Line...... 24 Paladin-National Stalking Advocacy Service...... 24 Male Perpetrators: The Respect Helpline...... 24 Men’s Advice Line...... 25 Tomorrow’s Women Wirral...... 25 WEB Merseyside (previously Women’s Enterprising Breakthrough)...... 25 Involve Northwest/Leapfrog...... 26 Send/Participation/Inclusion and Diversity...... 27 Children’s Centre Family Intervention Service...... 27 MEAS (Minority Ethnic Achievement Service)...... 27 Autism Together...... 27 Wirral SEND Partnership...... 28 Short Breaks Service...... 28 Merseyside LGBT Foundation...... 29
2 Dove Service...... 29 Listening Ear/Butterflies Project...... 29 Child Bereavement UK...... 30 General...... 31 Wirral Anti-Social Behaviour Team...... 31 ROC Restore...... 31 Wirral Ways to Recovery...... 31 Wirral Change...... 32 Childline...... 32 NSPCC...... 32 Prevent...... 32 CAP Money Course...... 33 Third Sector Thinking...... 33 Travel Solutions...... 33 Wirral Chamber of Commerce...... 33 Wirral Borough Council...... 34 Wirral Credit Union...... 34 Wirral Environmental Network...... 34 Wirral University Teaching Hospital...... 35 Besom...... 35 PALS service (Patient Advice and Liaison Service)...... 35 Safe Families for Children...... 35 Scope...... 36 Galop...... 36 Care Connect Wirral...... 36 Change, Grow, Live (CGL)...... 37 Citizens Advice Wirral...... 37 Community Action Wirral...... 38 Crosby Training...... 38 Energy Project Plus...... 38 Gingerbread...... 39 Job Centre Plus...... 39 Magenta Living...... 39 Merseyside Fire and Rescue Service...... 40 Merseyside Police...... 40 North Birkenhead Development Trust...... 40 Next Chapter...... 41 Wirral Clinical Commissioning Group...... 41 Your Housing Group...... 41 Carers Wellbeing Service...... 42 Wirral Mencap...... 42 Wirral Multicultural Organisation...... 42 Stick ‘N’ Step...... 43 Caricas...... 43
3 Early Help and CAF Team
Early Help Information
www.wirralsafeguarding.co.uk/professionals/what-is-early-help /
4 Early Help and CAF Team
Service Offered Description
Accessing Early Help • The MASH (Multi-Agency Safeguarding Hub) provides a single front door and Support receives all referrals for safeguarding and concerns for children and young people. • MASH makes informed decisions based upon the information provided by the partner agencies within MASH to determine if referrals will be progressed to Children’s Social Care for Specialist Support or Early Help and CAF Team for a Team Around the Family (TAF) intervention to be managed and supported. • Multi-agency TAF episodes are co-ordinated by the Early Help and CAF Team via a Wirral Multi Agency Allocation Meeting which occurs weekly to provide support to Lead Professionals and to ensure robust plans for TAF. • The Multi-Agency Allocations Meeting also provides a forum for reviewing TAF episodes that have become ‘stuck’ or have ‘drifted’ as identified by Lead Professionals who have contacted the Early Help and CAF Team. • The Early Help and CAF Team also support cases closing from Children’s Social Care to TAF Step Down or cases escalating from TAF Step Up to ensure that there is a seamless transition for the family.
Further Early Help Further Early Help Support Support The CAF Champion role has been developed with a view to increasing skills, CAF Champions knowledge and experience of all CAF Champions to enable them to provide appropriate support to practitioners within their own agency and other professionals across the wider children’s workforce where appropriate and practical. All agencies and organisations are encouraged to have a CAF Champion. For more information, to ask who your CAF Champion is or if you would like to become a CAF Champion contact the Early Help and CAF Team.
Networking events have been established throughout the year to promote a culture Networking Events of conversations related to themes of relevant areas of joint interest, providing all professionals with the opportunity to meet and talk. The Networking events provide a forum for all to profile their services and promote interagency working. For more information about Networking events visit www.wirralsafeguarding.co.uk
The Early Help and CAF Team facilitate a Service Provision document which acts Early Help Directory of as a service directory. The document is updated annually over summer. It is each Services agency’s responsibility to ensure their information is included, relevant and up to date. To include information about your organisation please contact the Early Help Team. To obtain a copy of the Early Help Directory of Services document visit www.wirralsafeguarding.co.uk
Listening to the voice of our children and families is of key importance and Distance Travelled Tool opportunity to do this and evidence their views is provided through the TAF process and use of the Distance Travelled Tool which has been developed to compliment TAF plans and support professionals to ensure that the family’s views of the TAF intervention and progress is obtained. Distance Travelled Tool can be obtained from www.wirralsafeguarding.co.uk
Early Help & CAF Co-Ordinating Team Contacts
Team Manager Jane Egan 604 3535 Mobile 07765395136 Email [email protected]
Early Help & CAF Team Supervisor Karen Larrisey 604 3505 Mobile 07795121415 Email [email protected]
Early Help & CAF Social Workers Amy Sellers 604 3526 Mobile 07765398991 Email: [email protected] 5 Michael Wilkinson 604 3559 Jenny Allinson 604 3523 Email:[email protected] Email: [email protected]
Family Intervention
Family Intervention Service
Service Offered Criteria for eligibility
Family Intervention Service The Family Intervention Service is Wirral’s Troubled Families programme. Troubled Families is a Government led payments by results initiative based on the successful IFIP model of intervention previously piloted within Wirral. The Family Intervention Service is accessible via three routes: • Via the Stuck Case process managed through the Early Help and CAF Team. • Via triage the Early Help or Locality Social Workers undertake. • Via Data Matching cohorts.
All cases are put through a screening process where the family has to meet two or more criteria across family members to constitute a Troubled Family. The six criteria are : • Worklessness • Domestic Abuse • Child in Need of Help • Health • Attendance • Crime and Anti-Social Behaviour The criteria are matched against agreed data sources and confirmed before a case is allocated as a Troubled Family. If the case meets 3 or more criteria it will be looked at for allocation to a Family Intervention Key Worker. A Family Intervention Worker will complete a CAF and move the case into a TAF or support the case within the TAF process already. The Key worker will work Intensively with the family to address the areas highlighted through the screening process and the CAF. This work can take up to 12 months to complete.
6 Under 5’s
Children’s Centres
Service Offered Criteria for eligibility Parenting Programmes: Nurture Programmes www.wirral.gov.uk/my-services/childrens- services/childrens-centres/children-centre- understand and manage feelings and behaviour activities improve relationships at home and in school improve emotional health and wellbeing Universal, Level 2 & Level 3 develop self-confidence and self-esteem; Can be used for all age groups 0 - 19 years
Crèche usually provided
Domestic Abuse: Freedom Programme Emotional peer support group for victims experiencing domestic violence Level 2 and Level 3 under fives FREEDOM – 12 week intensive programme aimed at women in violent relationship FREEDOM FOR MEN – aimed at male perpetrators
Young Parents: FNP Blossom young parents support group delivered in Level 2 and Level 3 under fives partnership with Homestart
Parenting Programme: Solihull Focus on building a positive relationship between parents and children Co-delivered in Children's Centres with health visitors Level 2 & Level 3 Under fives
Crèche usually provided
School Readiness Baby Peep Early communication groups, WELLComm screening Parent support Groups
Physical activity groups, baby massage, stop smoking in Universal, Level 2 pregnancy Early learning support, groups for children and families with additional needs
Childminder drop in
Twinkle Two’s Ready for school programme supportive of 2 year funded Universal, Level 2 and Level 3 children’s parents
7 HENRY Programme Nutritional information and practical tips on providing healthy meals Universal, Level 2 and Level 3 Crèche usually provided
Outreach and Community Services Safe and Sound Home Safety Scheme (includes free safety equipment for low income families) Themed Stay and Play groups (e.g. story time, physical play), support groups for childminders Volunteering opportunities, adult education Parent Forums
Early Intervention Team SEND, Portage and Foundation Stage Consultants Advice and support to early years providers (nurseries Children under the age of 5 with additional and pre-schools) and parents around children under 5 needs with additional needs.
Minority Ethnic Achievement Team Support to early years providers and schools with children Parents with children aged 0 - 8 years for and parents for whom English is a 2nd language. whom Targeted ESOL classes English is not their first language
Early Years Health Programmes All under fives (over fives consult School Nursing Midwife Clinics, baby clinics Ante-natal classes, breastfeeding groups Support with infant feeding and weaning Neonatal (FAB) Project support Baby Massage
Family Information Service & Childcare Team Advice on all aspects of finding childcare (including childminders, nurseries, out of school clubs) Support to become a childcare provider. Information, support & guidance to childcare providers On curriculum, parents and Ofsted issues. All Information and advice on training programmes. Support to parents and carers on funded childcare for 2, 3 & 4 year olds.
Children’ Centre Contact Details
Birkenhead Wallasey South and West Wirral Birkenhead Brassey Gardens Seacombe Children's Centre Pensby and Thingwall Children's Children’s Centre St Paul's Road Centre 2 Brassey Street Birkenhead Seacombe Fishers Lane Wirral Wallasey Pensby CH41 8DA CH44 7AN CH61 8SD
Tel: 0151 652 1916 Tel: 0151 630 1845 Tel: 0151 666 4819 Email: [email protected] Email: [email protected] Email: [email protected]
8 Bee Service Offered Contact Details
BeeWirral is a not for profit community interest company founded BeeWirral CIC Livingstone Street in 2013, working alongside the community in Birkenhead to Community Centre, 130 St Anne St, support people and families in making positive choices to Birkenhead CH41 3HX improve their own life chances. We aim to become a community resource, somewhere that all residents can come to take part in Follow us on Facebook: BeeWirral activities, events and training, and to find information, advice and guidance. We are committed to sparking regeneration through Twitter: @BeeWirral community activism. Website: www.beewirral.co.uk Our key objectives are: Developing innovative approaches to finding local solutions to Email: [email protected] local problems Improving the quality of life for people living in Birkenhead, their Tel: 0151 647 7587 health and wellbeing, particularly for disadvantaged groups, through a range of inclusive activities and events Developing as a self sustaining social enterprise, working holistically, in an environmentally positive way
Our current activities include: Activities for the very youngest - baby massage, sensory sessions, messy play, baby groups, pampering and play, twins group Activities for young children - after school club, holiday club, one off events Activities for young people - alternative education, apprenticeships Activities for families - parent and toddler groups, one off events Activities for adults - volunteering, men's group, cooking, crafting, gardening General activities- room hire, training, advice and support Our long term vision: enabling the community to meet their own identified needs
Safe Families for Children Service Offered Contact Details
Safe Families for Children offers an opportunity to make Website: difference to the long-term outcome for children and families in https://www.safefamiliesforchildren.com/ our communities. Stabilising families before they reach a Twitter: breaking point is key to reducing the number of children who https://twitter.com/safefamiliesuk need to go into care. When a crisis strikes a family its effects Facebook: can be devastating. Many of us would turn to relatives and https://www.facebook.com/SafeFamiliesUK friends for support but some families can be isolated with nobody there to help them. Referrals: All referrals to Safe Families are handled by Early Help Team and should be
9 Safe Families for Children (Safe Families) works hand-in-hand emailed to with children’s services to link families in need with local [email protected] volunteers who can offer them help and support. Safe Families provides Family Friends, Host Families and Resource Friends Safe Families for Children to help while parents get back on their feet and has been Suite F Candy Park privileged to help over 1800 children since it was launched in Old Hall Road the UK in 2013. Wirral CH62 3PE Tel: 0151 334 4473 [email protected]
Ferries Family Groups
We are an independent charitable organisation and are not officially part of the local offer. Referrals are made via telephone For more information our website can be 0151 643 1042 and are for early intervention via peer support found at www.ferriesfamilygroups.org.uk. groups. We deliver the Nurturing Programme termly ( accredited 0151 643 1042 at level 2 ) and a Teen Talk course for parents of teenagers. We also provide fun social integration activities, courses, workshops and events for all the family. For more information our website Website: can be found at www.ferriesfamilygroups.org.uk. http://www.ferriesfamilygroups.org.uk/ Twitter: Ferries Family Groups are a place where local people can have the opportunity to meet with others where they can relax and chat https://twitter.com/ together, make new friendships and can also support and help Facebook: one another with the normal, everyday struggles of family life. https://www.facebook.com/FerriesFamilyGr oups/
Foundations Years Trust
The Foundation Years Trust was established to Website: pilot, develop and action the findings of the Frank Field’s Independent Review on Poverty http://www.foundationyearstrust.org.uk/ and Life Chances. The aim of the Trust is to Twitter: develop and promote a strategy to put an end to poverty being passed from one generation to https://twitter.com/foundationyears the next in the UK.
Perinatal and Infant Mental Health
Specialist Health Visitor Perinatal and Infant Mental Service is accessed via Health Visitors 514 0219 Health 0-19 Team Wirral Community Trust Provide consultative, training and strategic support to 0-
10 19 team
Primarily any family where mental health is a concern in the antenatal period up to 1st birthday of child, any family with ongoing mental health issues, some behavioural management support for 0-5 years
ONE TO ONE MIDWIVES IN WIRRAL
One to One Midwives provide a FREE & Confidential community-based midwifery service with continuity and choice at the heart of everything Women can self refer to One to One they do. When a woman first makes contact with One to One she is Midwives by calling them on 0330 allocated a named midwife who will be the lead caregiver throughout her 3309 121 or by visiting the website at: pregnancy, birth (if she chooses a homebirth) and for 6 weeks of www.onetoonemidwives.org. postnatal care. The One to One midwife will be available over 24 hours a day, 7 days a week and when she is on holiday her ‘buddy’ will be available instead.
Care can be given in the place of their choosing, which could be in the women’s home at times, which will suit the needs of the woman and her family, or another place of convenience that will suit the needs of the individual. These visits can be arranged evenings or weekends to ensure that partners or significant persons are also active participants in the care. There are no limits to the number of visits that a woman can have, as these are all agreed between the woman and her named midwife to meet the individual needs of the family, not just based around routine or traditional care models.
One to One Midwives offer a variety of FREE services; Scanning, free parent education, breastfeeding classes, hypnobirthing courses and information sessions aimed at women and their families with plans in place to deliver these at local venues, including many Children’s centres and in One to One Midwives Parent Advice Centres (PACS) located in several town centres.
11 Health Visiting Team
The 0-19 Health and Wellbeing service gives children and young people www.wirralct.nhs.uk/health-visiting in Wirral, access to a range of services to ensure they achieve their full potential as adults. The 0-19 team of health professionals includes Health Visitors, School Tel: 514 0219 Nurses, Family Nurse Partnership Nurses (FNP), Community Health Nurses and Children’s Health Advisors, working in partnership with Barnardo’s, Brook and Homestart Wirral in delivering a rich response in provision of support. The service is experienced in engaging support for families and children via Children’s Centre, early years settings, schools and other health and social care professionals to ensure that health and developmental needs are identified and addressed early. We work closely with safeguarding services to protect children from harm.
0-5 years (Health visiting) offer: • Antenatal visits from 28 weeks of pregnancy and parents-to-be sessions. • Postnatal visit (10-14 days) following the birth of the baby • 4-8 week family health review • 9-12 month and 2 -2.5 year developmental review (integrated with early years progress review, where possible) • Infant feeding support • Support for young mums (FNP)
4-11 years (School Nursing) – Primary school • The school nursing team review the health and wellbeing of all children when they start primary school • Hearing and vision screening • Height and weight measurements • Support and advice for children and their families eg healthy eating, sleep, bed wetting and other behavioural concerns.
11-19 years (School nursing) – Secondary school • Confidential one to one drop in service • Personal health and social education in conjunction with the school and teaching staff • Lifestyle advice on healthy eating, exercise, stopping smoking, alcohol and drugs • Sexual health clinics in some schools offering support and advice/contraception.
19-25 – Young Adults • Providing transitional support and advice to young people who are transferring from children’s services into adult services. Contact our confidential, dedicated phone line 0151 514 0219. The service is delivered across Wirral by Wirral Community NHS Foundation Trust, in partnership with Barnardo’s (0151 637 6173), Brook (0151 670 0177) and Home Start Wirral (0800 068 6338).
The service is available Monday-Friday 9.00am to 5.00pm with additional evening and weekend services available.
12 Youth
Youth Service Locality Service Offered Criteria for eligibility (specific or all)
Birkenhead Youth Hub
Charing Cross Youth Club Birkenhead 13 to 19 year olds Birkenhead Youth Outreach Team
South Wirral Youth Hub
Bebington Youth Club South Wirral 13 to 19 year olds South Wirral Youth Outreach Team
West Wirral Youth Hub
Fender Youth Club West Wirral 13 to 19 year olds West Wirral Youth Outreach Team
Wallasey Youth Hub Wallasey 13 to 19 year olds
Moreton Youth Club Wallasey Youth Outreach Team
13 Unit Name Location Contact Information Provision Operating times Wirral Youth Hubs and Centres Beechwood Fifth Avenue, Paddy Mulligan Open Access Term-time PlayThe Youth SupportBeechwood Service [email protected] a Youth Hub in each of Wirral's fourPlay districts, Provision Birkenhead,Tue/Wed/Thur/Fri Wallasey, South Scheme*and West Wirral.CH43 A Hub 9LB is a Youth0151 Club 678 with 3939 modern facilities and open 5 nights a week,Sessions including between Fridays 3-7.30and Saturdays. The Hubs run in conjunction with a number of other Youth Clubs across WirralSat to 9.30-12.30 offer a range & 2-4.30 of Leasoweactivities for youngOxley people Avenue, aged Danny13 to 19 McGarry years. Youth Hubs and Clubs provide young peopleSchool with holidays: a safe Adventureenvironment toLeasowe socialise and [email protected] informal education; helping to engage in positiveMon/Tue/Wed/Thu/Fri activities in their leisure Playground*time. CH46 1PF 0151 639 3060 10 -12.30 & 2- 4.30 pm
GautbyThrough their workGautby in the Road Clubs andHeather Hubs, Stenhouse youth workers engage with the harder to reach and most vulnerable Roadyoung Play people andBirkenhead divert them [email protected] risk taking activities, including anti-social behaviour, substance misuse, and Scheme*unhealthy relationshipsCH41 7DS through group0151 652and 5645one-to-one work. Work is undertaken to promote healthy lifestyles and help young people to develop their social and practical life skills, including their confidence and self-esteem, Wirralas well Play as increasingWirral Playtheir resiliencec/o Beverley-Jane and raising their Peters aspirations and achievements.Summer NewSchool experiences holidays: and Councilopportunities areCouncil also provided [email protected] young people, including the achievementPlayschemes of accreditations.Mon/Tue/Wed/Thu/Fri The LADS project (WPC)has been developed1 Berner to deliver this0151 core 650 offer 0030 is aimed at young men agedand variousbetween 13-1910 years-12, 1pm old. –Groups 3pm of young men takeStreet part in an 8 week informal education programme aimedprojects at developing young men’s awareness and an understandingBirkenhead of the above issues to support them to build confidence, self-esteem and strengthen resilience. TowardsCH41 the4JY end of the project there is a residential run from Oaklands Outdoor Education Centre to consolidate what young people have learnt throughout the course. There is also be a focus on building on skills, strategies and aspirations and the young men work towards setting a personal action plan for the future.
Youth workers also offer young people a wide range of activities that promote learning and achievement, as well as providing harm reduction advice and guidance education around alcohol, drugs, relationships and sexual health, promoting citizenship, rights and responsibilities and opportunities to engage in the local communities they live. Workers signpost and refer young people to other services where a need is identified.
Wirral Youth Outreach Teams
There are four Youth Outreach Teams working across the borough with young people 13-19. The teams operate during the evenings five nights a week, including Fridays and Saturdays.
The youth outreach workers divert young people from risk taking behaviour, including anti-social and criminal behaviour, substance misuse and underage sex.
Work is undertaken to promote healthy lifestyles and help young people to develop confidence and self-esteem. The youth outreach workers signpost and refer young people to other services where a need is identified. New experiences and opportunities are provided to young people, including the achievement of accreditations.
Outreach teams will target areas where young people are present, offering the full range of provision available as well as providing harm reduction advice and guidance, education around alcohol, drugs, relationships and sexual health, promoting citizenship, rights and responsibilities and opportunities to engage in the local communities they live.
Each outreach team uses a ‘Kontactabus’ (converted minibus) to provide a safe haven for young people and to help deliver informal education. Each bus has a floodlight to light dark and dimly lit areas for activities.
14 Youth Support Service – Health Services in Schools
Service Offered Criteria for eligibility
Is a confidential drop in service for young people aged 13 -19 delivered in partnership with the HSIS Youth Worker and School Nursing service in all Wirral Secondary Schools. Secondary school age Young people can receive information, guidance and support on all ‘core health’ related matters: Request for support targeted/ • Drugs & Alcohol specialist level • Relationships & Sexual Health • Emotional Health & Well-Being • Improving Confidence, Self-Esteem & Resilience Michelle Langan, • Stopping Smoking HSIS Co-ordinator: • Health Eating & Lifestyle 0151 666 - 4123 The Youth Workers role within the service is to provide education, prevention and reduce risk taking in all the main themes. Email: This will be achieved through a variety of methods including: one to [email protected] one support, health promotion events, group work, targeted groups and PSHEE support. The ‘clinic’ or ‘drop in’ times below are protected which ensures young people have the re-assurance they are able to access the service weekly and without disruption to their daily routine.
TIME OF DAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY CLAREMOUNT JPC MEADOWSIDE PLESSINGTON EMA MORNING 11:15 - 12 8:30 - 9:30 9 - 12 9 - 12 10:30 - 11 OBSERVATORY WRAP WOODCHURCH 9 - 10 9:30 - 11 11:45 - 12:35 KILGARTH Every two weeks 10 - 12 WEATHERHEAD ST MARY’S OLDERSHAW ST ANSELMS SOUTH WIRRAL LUNCH 12:30 - 1:30 12 - 2 12:30 - 1:10 12:40 - 1:40 12:15 - 1 RIDGEWAY KINGSWAY ACAD CALDAY BIRKENHEAD BIRKENHEAD 12:30 - 2 12:20 - 1:10 12:40 - 1:40 PARK SCHOOL W.GRAM GIRLS HILBRE HIGH PRENTON 1:30 - 2:15 Once a month 12:30 - 1:40 1:30 - 2:20 12:40 - 1:40 12:40 - 1:40 W.KIRBY GIRLS W.GRAM BOYS UPTON HALL FOXFIELD 12:40 - 1:50 12:30 - 1:40 12:50 - 1:50 1 - 2 PESNBY HIGH MOSSLANDS BEBINGTON BIRKENHEAD 1:20 - 2:30 12:40 - 1:30 1:30 - 2 ACAD 1:10 - 2:25
Youth Support Service – Creative Youth Development
15 Service Offered Criteria for eligibility
Partnership projects including KIDSTIME – Family based work delivered in partnership with NHS, providing support for children and parents/carers affected by mental health.
The G.I.R.L.S. Project is a specialist project specifically designed to support the most vulnerable and at risk young women aged 13 -19 across Wirral. Request for support targeted level The project offers intensive development group facilitated by Youth workers via unique, informal and educational 12 week personal Caron Drucker, development programme to reduce risk-taking behaviour, raise Team Manager, resilience and aspirations. Creative Youth Development Team, Pilgrim Street Arts Centre, Youth engagement and consultation through the peer education 1 Pilgrim Street, model – including coordination of the Youth Voice Conference and Birkenhead, 0151 647 3160 facilitation of the Youth Voice Group. [email protected] Issued – based touring Theatre delivered by Peer Educators created by CYT’s Last Minute Theatre including ‘On One Condition’ designed to raise awareness of exploitation and grooming and ‘If You Loved Me’ which explores abusive relationships. Projects delivered in schools, community settings and for groups of professionals
16 Response
Service Offered Criteria for eligibility
The Callister Centre, 19 Argyle Street, Birkenhead CH41 1AD. 0151 666 4123, email [email protected]
Response Counselling service Request for support targeted/ specialist level
Response Drug & Alcohol Service Request for support targeted/ specialist level
Response Housing / Homelessness service Request for support targeted/ specialist level
Response is an open access service to young people aged 13 to 19 years old. Direct referrals can be made to Response with young person’s consent. Young people can also present during opening hours.
Response Counselling service Qualified Counsellors working with vulnerable young people aged 13 to 19. Counsellors will complete an assessment of young peoples’ needs and offer appropriate intervention; in general this will involve 6-8 counselling sessions with a Counsellor.
Response is working in partnership with Wirral CAMHS to enable access to the most appropriate mental health and well-being service based on the young persons’ needs.
Response also offers an outreach counselling service in 3 settings of the South Wirral area Response Drug & Alcohol Service Specialist Support - working with vulnerable young people aged 13 to 18, offering 1-1 support for young people with substance misuse issues and other complex needs. Young people are assessed and often supported through a multi-agency intervention.
Targeted Support - one-to-one support offered to young people with alcohol and substance misuse issues with protective factors in place; giving advice, guidance and support to the young person and their parents/guardians. A&E partnership – supporting young people who have presented at A&E with alcohol or drug related concerns. Young People are offered either a brief intervention session or substantial intervention depending on their assessed needs.
Response Housing / Homelessness service Response operate a daily (9am-4pm) Housing Duty worker, who is available for young people, aged 16 & 17 years, who present to Response as homeless or at risk of homelessness. This is in line with Wirral's Homelessness protocol. Response assessment is completed and usually contact is made with parent/guardian to confirm homelessness and/or offer a preventative support package to enable the young person to remain/return home.
Response works in partnership with social care if a young person becomes homeless following all preventative services have been exhausted. Response Stop Gap service offers a personalised support package through to their resettlement.
Response offers other packages of support to prevent youth homelessness including advice, guidance and support to young parents in need of accommodation; ‘Building Bridges’ prevention project; and support to vulnerable 18 year olds that are in need of support to move forward. 17 Restorative Practice
Service Offered Criteria for eligibility
Education Social Restorative Practice: Mike Clarke Tel: 637 6176 [email protected] Welfare Service Traded Service with schools to address school attendance concerns and improve attendance. Also provides a statutory service in relation to. Contributing to safeguarding children, tracking Children Missing from Education; supporting children at risk of not receiving a suitable education; registering and monitoring electively home educated children; supporting the children of traveller families; issuing child employment and performance licences; issuing Warning Letters and Fixed Penalty Notices; prosecution of parents under Section 444 Education Act 1996 when they have failed to ensure their child receives a suitable education; and challenging and supporting schools in Ofsted categories.
Restorative Practice: Steve Collier Tel 637 6300 [email protected]
YISP works on a voluntary basis with young people aged 8 to 18 years who are involved in or at risk of involvement in Anti-Social or Offending Behaviour. YISP (youth inclusion Referrals for YISP can be made on the basis of addressing areas of concerns support programme) such as: Behavioural problems at home or in the community. School concerns regarding behaviour linked to attendance etc. Risk of exclusion or Not in Education, Employment or Training (NEET): Concerns regarding substance misuse, mental health, sexual health or teenage pregnancy risks. Behaviour concerns regarding family relationships or family breakdown.
The YISP programme is delivered on a one to one/group work basis engaging with young people and their families, it utilises Restorative Practices to address specific risk issues to prevent offending/anti-social behaviour, enable Young People to make appropriate lifestyle choices and increase their own safety and welfare. YISP interventions can include sessions on actions & consequences, anger management, peer pressure and self-esteem. Interventions are personalised using a holistic assessment that informs the needs led support programme for each young person. YISP interventions have a planned intervention timescale of up to 12 weeks once each young person and there family have committed to engaging to the programme. Intervention includes signposting to universal services or service partners as part of each young person exit plan if required.
Challenge and Support work with young people aged 10 to 16 years who are involved in low level anti-social behaviour. It is a short 4 to 6 week programme that works on a one to one basis utilising the use of Restorative Practices with young Challenge and Support people. With the focus of addressing, advising and supporting young people away (C&S) from anti-social behaviour in their community.
The YIP programme is specifically targeted at preventing or significantly reducing levels of risk taking behaviour and antisocial behaviour in children and young people aged 8 to 18 years of age. The YIP programme provides diversionary Youth Inclusion activity interventions during evenings and school holidays, the aim is to divert Programme - young people away from the Anti-Social Behaviour/Youth Justice System through Diversionary activities the use of Restorative Practices, positive activities, one to one support and also group work, which increase self-esteem and build positive relationships with peers and family. Intervention includes signposting to universal services or service partners as part of each young person exit plan if required. Cases are open for a maximum of 16
18 weeks.
Additional the YISP and YIP staff work with young people who find themselves being arrested for low level crime that can be dealt with without attending Court and a Community Resolution can be found. Interventions are based on the YOS Rapid Screening tool and Elements of Restorative Interventions put into place on the finding of the risk of re-offending.
For young people who have either been arrested or involved in sexually harmful behaviour towards others. A full AIM assessment will be carried out and AIM work Sexually Harmful will be undertaken over a period of weeks. Behaviours PPP Programmes are run on a one to one basis as well as a group work basis. The programme is designed to work with parents to give them strategies when PPP Parenting dealing with adolescents. Programme For young people who find themselves before the Courts, when young people are sentenced to a Statutory Order length is determined by the Courts. Staff Assess YOS Statutory these young people and work on an intervention plan, which will reduced the risk Services of them re-offending, interventions such as Substance misuse, Consequences of Offending, Reducing Risk taking behaviour, Victim Awareness, Peer Group Influences and Anti-Social Behaviour etc.
Career Connect Service Offered Contact Details
Career Connect provide high quality independent careers More information can be found at advice, bridging the gap to learning and employment. www.careerconnect.org.uk Established in 2001 as Greater Merseyside Connexions Partnership, the company was renamed Career Connect in 2014. L.A. funded Engagement Service: Working with neet young people between the ages of 16 and 19 (up to 25 with additional needs). Offering information and advice regarding next steps into a positive destination of education, employment or training.
ESF funded Ways to Work programme: Offering professional information, advice and guidance to young people who are neet and aged 16 and 19 (25 with additional needs).
National Careers Service: Offering information and advice to adults from age 19 in community venues across Wirral.
Teen Wirral
Huge amount of advice and support for many key http://www.teenwirral.com/ issues affecting teenagers
19 Youth Fed
We are Youth Fed. A youth charity that supports over Website: 5,000 young people between the ages of 8 and 25. Based in the North West, we run youth programmes http://www.youthfed.org.uk/ in Cheshire, Halton, Warrington and the Wirral to give Twitter: support to those who need it. We offer a range of different services that fall into 3 categories; Support https://twitter.com/YouthFederation for Young People; Support for Youth Groups; and Engaging young people in social action. Facebook:
https://www.facebook.com/youthfed
Wirral Supported Lodging (WSL)
Wirral Supported Lodging (WSL) provide Contact details: family style accommodation for young people who are estranged from their families, with 0151 650 5483 support to develop the young person's skills to enable them to live independently in the The Lauries, 142 Claughton Rd, Birkenhead, CH41 6EY. future. [email protected] Target group is 16-21 year olds, single male [email protected] or female with no dependants. [email protected] Referral to be made either through Mainstay, self-referral or Response, depending on age. Website - www.localsolutions.org.uk
Bully Busters
Resolving bullying can be one of the most Bully Busters frustrating things a professional working with 286 - 316 Scotland Road young people can face. Liverpool L5 5AE The website is to support any person who is working with children or young people, from schools / colleges, to football teams, youth projects Contact us or even the scouting world. [email protected]
The links provide usefull information that can Telephone: 0151 330 2012 assist you practically in supporting a child or young person who is feeling bullied. www.bullybusters.org.uk/
20 Domestic Violence
Family Safety Unit
Service Offered Contact Details
21 I Wirral Family Safety Unit (FSU) is a team of qualified Wirral Family Safety Unit Independent Domestic Violence Advocates (IDVAs). An Knutsford Road advocate is independent of police. Moreton CH46 3567 •you will be listened to. You will be believed. If the IDVA is unable to advise or support you, they will identify If you need help to deal with domestic violence someone who can you can contact the Family Safety Unit on 0151 604 3567, Monday to Friday, 9am 5pm. •they will assess your risk and together agree a plan to provide you with support and safety to reduce the risk to In an emergency always dial 999. you and your children Other ways you can get help: •they understand how your children may have been •National 24 Hour Domestic Abuse helpline - affected and can help you to provide them with the call free on 0808 2000 247 support they need •Wirral 24 hour HELPLINE 0151 643 9766
•they can support you with ending an abusive or dangerous relationship safely
•they can provide information about housing and how you will manage financially
•your IDVA can assist with any civil action such as going to court for a non-molestation order or injunction to keep you and your family safe f you need help to deal with domestic violence you can contact the Family Safety Unit on 0151 604 3567, Monday to Friday, 9am 5pm
RASA
Service Offered Contact Details Website: RASA is here for anyone who has been sexually abused or http://www.rasamerseyside.org/ raped, or who has been affected by sexual violence at any time Twitter: in their lives. We have particular experience in working with https://twitter.com/rasa_merseyside adults who have been sexually abused as children. We offer Facebook: emotional support, counselling, advocacy and other services to https://www.facebook.com/RASAMerseyside help survivors in ways that work for them. We will also work with non-offending family and friends of survivors. You can refer by emailing We work with women, children and men and offer the [email protected] or calling following:- the relevant centre: WOMEN We provide the opportunity to talk to a woman in confidence, Liverpool – 0151 558 1801 over the phone or in person. She will listen to you, believe you and support you to decide what’s right for you. Provide a Birkenhead – 0151 650 0155 women-only space for you to meet with a counsellor, therapist or for group support and also our ISVAs Service (Independent Hoylake – 0151 633 2151 Sexual Violence Advisor) who are women trained to support you if you decide you want to report to the police, and for every step of the way through the criminal justice process CHILDREN RASA is one of only a small number of specialist services in the UK that provides counselling, advocacy and emotional support to children who have experienced sexual abuse or
22 exploitation, and their families. We have a team of dedicated, experienced and passionate workers who will work alongside children and families to offer them a range of support. You can self-refer to the Sunflowers Project at RASA by calling the Helpline on 0151 666 1392, or emailing [email protected].
Children are also referred to RASA through health, and social services, and via the Police and schools.
For Parents
Parents Protect works to raise awareness and encourages early intervention by all adults to work towards preventing child sexual abuse.
Children are safer when adults: • Understand the potential risks. • Recognise the signs of possible abuse in children. • Are aware of inappropriate behaviour in adults. • Know preventative measures to take. • Know where to go for help with any concerns. • Parents Protect can be delivered on a one to one basis, or to a group, and also to professionals. Referrals For Professionals How to make a referral RASA offers a range of specialist sexual abuse training that can be tailored to suit your organisation’s needs. Many of RASA’s clients are now referred through other organisations, such as We can also offer ‘keep safe’ group workshops to the children social services, health services and the that you work with. This training aims to raise awareness police. We have found that sometimes through providing interactive workshops using games, props survivors are referred to us, but at the and fun to highlight the importance of staying safe. time of referral are not ready or willing to access our service, and this can be for a For more information on training, please contact variety of reasons. It’s better if survivors [email protected]. to come to us on their own terms, and so we encourage other services to provide MEN survivors with our contact details and Men and boys of any age, race, background, size, ability or invite them to self-refer. sexuality can be the victim of sexual assault. Many survivors of sexual abuse blame themselves for what happened to them, Sometimes this option is not practical, and and the effects on their lives can be very serious. The cultural so we are happy to accept third party perception that men and boys should be strong and able to referrals. Before you refer, we defend themselves increases the tendency for male survivors recommend that you discuss who we are to blame themselves for what happened to them. and what we do with the person, explain why you want to make the referral, and gain their consent to contact us on their behalf, and for us to call them directly.
Wirral Domestic Violence Helpline (24 hours)
Service Offered Criteria for eligibility
Wirral Domestic Violence Helpline (24 hours) Phone 0151 643 9766
23 Independent Domestic Abuse Services (IDAS)
North Yorkshire based charity that provides Tel: 01756 794400 comprehensive support services to all those experiencing or affected by domestic abuse and www.idas.org.uk sexual violence. Includes refuge accommodation, outreach support and access to a free, confidential helpline. Link in with UK wide agencies. Free online e-learning training programme
Men’s Advice Line
Male victims: Specialist services for advice www.mensadviceline.org.uk or M.A.L.E.: 0845 064 6800
Paladin-National Stalking Advocacy Service
Provide advice to victims of stalking and www.paladin.co.uk advocacy to high risk victims of stalking • Raise awareness of dangers and risks of stalking • Provide training to professionals• Scrutinise the new stalking laws • Campaign on behalf of victims • Develop a victim’s network of support
Male Perpetrators: The Respect Helpline
Tel: 0845 122 8609 and website: www.respect.uk.net
Men’s Advice Line
Male victims: Specialist services for advice www.mensadviceline.org.uk or M.A.L.E.: 0845 064 6800
24 Tomorrow’s Women Wirral
Tomorrow’s Women Wirral is a Charity for all Website: Wirral women aged 18+ with a commitment to reduce offending and to provide support http://www.tomorrowswomen.org.uk/ and assistance to those women who have Twitter: never entered the Criminal Justice System but who want to make positive lifestyle https://twitter.com/TomorrowsWomen changes. The women who attend are not judged and integrate to support and share Facebook: skills and experiences. https://www.facebook.com/Tomorrows-Women-Wirral
WEB Merseyside (previously Women’s Enterprising Breakthrough)
Service Offered Criteria for eligibility
WEB Merseyside (previously Women’s Enterprising Contact details: Breakthrough) is a community based service provider that 0151 653 3771 historically supports women and children with complex [email protected] needs who may be isolated, victimised, discriminated against, have low self-esteem and lack hope; a significant number of these being as a result of crimes such as domestic violence, abuse, bullying, hate crime and other criminal activity. WEB now also provides support services for men and boys. Approximately 75-80% of our referrals are health related including poor physical/mental/emotional health and alcohol/substance misuse.
WEB’s aims are to provide a high quality service women, men and children which:
• Provides time, space and flexible support to help them regain confidence and self-esteem • Opportunities to explore personal choices to support their personal growth. • Promotes opportunities for personal growth and skills development to enable them to get more from life.
Services available are: • Sunshine Prescriptions for women: (variety of art/craft/social outings) • 1:1 Listening service for women providing support/information in relation to family, health, relationships; Signposting/referrals in relation to benefits/housing/safety/safeguarding • A variety of confidence and self-esteem training for women, men and children. • Holistic Therapies for women, men and children –
25 relaxation, reflexology, aromatherapy and Indian head massage etc. • 1-1 Therapeutic Counselling service for women and men age 18+. • Weekly Young Women’s Groups for girls age 9-12 & 13-18 • Weekly Boy’s Group Service for boys age 9-13 • Outreach Training (Self Defence/Confidence Building/Dance/Drama) • Training for NEET young people (not in education/employment/training for 14-16yr olds)
Involve Northwest/Leapfrog
Youth Criteria: Aged between 10-15. Child Referrals - Mother and children’s name, age of difficulties must be related to witnessing or children, contacts details for family and perpetrators experiences domestic abuse, perpetrators of name. This is just until we have our referral system domestic abuse must not reside with the child, the up and running home environment must not be abusive in anyway i.e. perpetrators must not reside in the home, Mothers must have full custody, however, Youth referrals: [email protected] Tel: Grandparents or other family members and foster 07415402820 carers who have full custody of the child can be considered for the programme as long as they are prepared to commit fully to the programme and are willing to engage with young people’s support worker when necessary although guardian does not have to attend the programme each week as the youth programme is for the young person only. This programme is to provide a better understanding of domestic abuse, unhealthy and healthy relationships and for the young people to overcome what they have experienced.
Leapfrog Criteria: Aged between 5-10. Families Referrals - Mother and children’s name, age of difficulties must be related to domestic abuse, children, contacts details for family and perpetrators perpetrators must not reside with child, the home name. This is just until we have our referral system environment must not be abusive, Mothers must up and running have full custody, however, Grandparents or other family members and foster carers who have full Leapfrog referrals: [email protected] custody of the child can be considered for the [email protected] programme as long as they are prepared to commit Tel: 07415402820 fully to the programme. Mothers must be willing to participate fully and maintain attendance with their child throughout full programme. Send/Participation/Inclusion and Diversity
26 Children’s Centre Family Intervention Service
The Family Information Service is For more information contact [email protected] or 0800 responsible for provides information, advice 085 8743 and guidance to families through a variety of mediums. This could include finding suitable https://www.wirral.gov.uk/early-years-and-childcare childcare to applying for schools to signposting to appropriate services to families’ needs.
MEAS (Minority Ethnic Achievement Service)
Support to early years Parents with children aged 0-16 years for whom English is not their first providers and schools with language children and parents for The Minority Ethnic Achievement Service whom English is an Birkenhead Town Hall additional language Hamilton Street Birkenhead CH41 5BR Tel: 0151 666 5224/5226/5232
Autism Together
Children and Family Service If you see something you like please visit our website for further information We are a specific branch of Autism Together whose work focuses or call in. We are open 9am – 5pm, on supporting children, young people and their families, helping every day of the week and run them understand autism and social and communication difficulties. activities in the evening and during weekends. We know how stressful, frightening and overwhelming it can be for a family when a child is diagnosed with autism. For further information about any of our family support services contact Steve Our Family Support service provides information and advice to Vasey, Children & Family Services families with a child with autism. We offer a free 8 week course – Manager. ‘Parenting a Child with Autism’ – which takes any family member through the condition and issues facing families. [email protected] Tel: 0151 334 7510 We also offer a range of activities for all family members: •Activity Clubs •Chillin’ and Chattin’ •Sibling Support •Sitting Service •Rainbow Groups •Parenting Course
27 •Workshops •Drop-in Resource •Coffee, Cake, Communicate
If you see something you like please visit our website for further information or call in. We are open 9am – 5pm, every day of the week and run activities in the evening and during weekends.
Wirral SEND Partnership
Wirral SEND Partnership is commissioned to provide impartial To contact our service call 0151 522 7990 information advice and support to children and young people option 2,or email [email protected] or between the ages of 0-25 with special educational needs and see our website www.wired.me.uk for disabilities (SEND) , or their parents and carers. The focus is more information. on educational issues but we can also advise on health and social care matters if they are related to SEND. We also provide a disagreement resolution and mediation service for disagreements relating to Education Health and Care plans.
Short Breaks Service
Short breaks provide opportunities for disabled children and For more information contact the Short young people to Break Services for Disabled Children Team spend time away from their primary carers. These include on 0151 666 4841. day, evening, overnight or weekend activities and take place in the child’s own home, the home https://www.wirral.gov.uk/health-and-social- of an approved carer, a residential or community setting. care/children/short-break-services-disabled- Short breaks can also be activities offering a fun based children experience for the family as a whole. Parents/carers can be present at these activities but there will be qualified and experienced delivery staff leading the session to offer a break to them as primary carer. These activities offer a positive leisure experience for the whole family to access.
Merseyside LGBT Foundation
LGBT Foundation provide a wide range of support services to Phone: 0345 330 3030 lesbian, gay, bisexual and trans* people.
28 Dove Service
The Dove Service (TDS) provides counselling, Contact details: support and training for people experiencing bereavement, life-changing illness and significant Head Office loss. We work across Stoke on Trent & The Dove Service Staffordshire, Cheshire & Wirral. We help people The Dudson Centre understand their grief, cope with their loss and Hope Street become resilient. Hanley Stoke-on-Trent The Dove Service is offering counselling and Staffordshire support services for children and young people ST1 5DD aged 4-17 years olds in the following areas: Tel: 01782 683155 • One to one counselling 01782 683153 • Group and Peer Mentor support • Workshops with children and young people Website www.thedoveservice.org.uk • Family groups • Training professionals to support children and young people
One to one counselling support is facilitated at local Children’s Centres. Groups, workshops and training is facilitated in different venues across Wirral. Referrals for children and young people are made through our Head Office on 01782 683155/683153. General enquiries can be made by also telephoning our Head Office or e-mail [email protected]
Listening Ear/Butterflies Project
To support 6 -17 year olds through sudden loss. We St Nicholas Centre, 70 Church Road, Halewood, support them through the grief process, enable them L26 6LB to achieve their aspirations and potential, help them Telephone: 0151 488 6648 to play an active part in society and re- engage with their education and peers.
Child Bereavement UK
Child Bereavement UK supports families and Tel: 0800 02 888 40 educates professionals when a baby or child of any age dies or is dying, or when a child is facing
29 bereavement.
General
30 Wirral Anti-Social Behaviour Team Service Offered Criteria for eligibility
We focus on 5 main priorities for tackling anti-social If you wish to make a complaint about anti- behaviour: social behaviour call 0151 606 2020. •anti-social behaviour caused by groups of youths gathering in public places Lines open 8.45am – 5.00pm, Monday to •inappropriate use of alcohol by young people Friday. An answerphone service is provided •unlawful damage to people’s property (criminal damage) out of hours and your call will be returned the •anti-social use of vehicles following working day. •illegal use of drugs Out of hours Anti-social behaviour is any activity that impacts on other people in a negative way, causing harassment, alarm or You can also contact Wirral Community Patrol distress. 24 hours a day to request attendance at an incident of anti-social behaviour on to 0151 666 5265.
Or call Merseyside Police on 101.
ROC Restore
ROC restore is a form of Restorative Justice Website: (RJ) undertaken by community members in facilitated meetings. The aim is to bring https://roc.uk.com/roc-restore/ together victims and perpetrators of low level Twitter: crime, anti-social behaviour and nuisance in a meeting where trained volunteers use https://twitter.com/rocrestore restorative or reparative approaches to agree on a course of action for those involved. Facebook:
https://www.facebook.com/RocRestore
Wirral Ways to Recovery Service Offered Contact Details
Adult integrated recovery service for people affected by alcohol Further information and drug misuse: If you're a professional who would like to make a referral to Wirral Ways To Wirral Ways To Recovery aims to create healthier Recovery, please download and complete communities. We help people to break free from our referral form via the website and harmful patterns of behaviour by delivering innovative either fax it to 0151 203 3111 or email to services which have a measurable impact on both [email protected] health and community safety issues. If you're a drug and/or alcohol service user in Wirral, visit the website for more Foundations of Recovery is a cutting edge recovery information [email protected]
31 support platform designed to help individuals in the Borough of Wirral to successfully overcome Birkenhead Health & Wellbeing Hub problems with drug or alcohol misuse. 23 Conway Street Birkenhead, Wirral The service also provides a ‘Think family co-ordinator’. This CH41 6PT role provides a range of recognised psycho-social 0151 556 1335 (Option 1) interventions. An aim is to assertively follow up service users Moreton Health & Wellbeing Hub who need additional support with issues surrounding parental Chadwick Street, Moreton care and vulnerable adult issues with a key focus on the think CH46 7TE family agenda and support based on building on personal 0151 556 1335 (Option 3) assets and generating recovery capital. Part of the role Wallasey Health & Wellbeing Hub involves close liaison with Wirral Metropolitan Borough 151 - 153 Brighton Street Council, Social Work Staff and family service providers across Wallasey the Wirral in order to develop positive working relationships. CH44 8DU 0151 556 1335 (Option 5)
Wirral Change
Service Offered Criteria for eligibility
Wirral Change is a Black and Racial Minorities Outreach St Laurence's School Service offering information, advice and guidance on jobs, St Laurence Drive education, training, self-employment, health and wellbeing, as Birkenhead well as signposting to other services for racial minority people CH41 3JD on the Wirral. Phone: 0151 649 8177
Childline
Offers a helpline and website providing counsellors Tel: 0800 11 11 www.childline.org.uk for children and young people to talk to.
NSPCC
Specialises in child protection and the prevention of Tel: 0808 800 5000 www.nspcc.org.uk cruelty to children.
Prevent
The local authority and key partners hold a Paul Storey from Merseyside Police for advice. If you regular Channel Panel - multi-agency panel is to wish to complete a referral form it should be sent to safeguard young people and adults who might Paul: [email protected] be vulnerable to being radicalised, so that they
32 are not at risk of being drawn into terrorist- related activity.
CAP Money Course
The CAP Money Course is a revolutionary money Website: management course that teachers people budgeting skills and a simple, cash-based system https://www.capmoney.org that really works. This course will help anyone to Twitter: https://twitter.com/capuk get more in control of their finances, so they can save, give and prevent debt. Facebook: https://www.facebook.com/CAPuk
Third Sector Thinking
Third Sector Thinking offers support and Website: development consultancy to not-for-profit organisations, in an affordable and practical http://www.thirdsectorthinking.co.uk/ way, in order to allow them to develop and Twitter: achieve their potential. https://twitter.com/JaneRichardsTST?ref_src=twsrc%5Etfw
Travel Solutions Website:
The Wirral Travel Solutions Team provides advice and https://www.wirral.gov.uk/jobs-training/help- information to work and employment related training. travel-work-and-training#wgSM-2
Wirral Chamber of Commerce
Wirral Chamber of Commerce will be the Website: voice of industry and commerce in Wirral, driving business growth and competitiveness http://www.wirralchamber.co.uk/ locally, nationally and internationally. Twitter:
https://twitter.com/wirral_chamber
33 Facebook:
https://www.facebook.com/wirralchamber/
Wirral Borough Council
The Local Authority for the Metropolitan borough of Website: Wirral – home to over 320,000 people. http://wbcnet.admin.ad.wirral.gov.uk/
Twitter: https://twitter.com/WirralCouncil/
Facebook:
https://www.facebook.com/wirralcouncil/
Wirral Credit Union
An alternative way to save and borrow. It is a Website: savings and loans co-operative, owned and run by its members. It works by members saving together https://www.findyourcreditunion.co.uk/ regularly; this creates a pool of money from which Twitter: low cost loans can be made. It is based in the local community, supported and run by local people. https://twitter.com/ABCULCUS
Facebook:
https://www.facebook.com/abculgb
Wirral Environmental Network
Wirral Environmental Network is an environmental Website: education charity and aims to advance the education of the public about the preservation of our world’s http://www.wirralenvironmentalnetwork.org.uk/ natural environment, ecological sustainability, Facebook: national resource conversation, waste management, recycling, and the principles of Fairtrade within Wirral https://www.facebook.com/Wirral-Environmental- and the surrounding area. Network-535856869858391/
34 Wirral University Teaching Hospital
Wirral University Teaching Hospital NHS Foundation Website: Trust delivers services from two sites; Arrowe Park Hospital and Clatterbridge Hospital. The Trust http://www.wuth.nhs.uk/patients-and-visitors/ provides a full range of district general hospital services.
Besom
The Besom is a charity run by a group of volunteers who serve the Wirral area by passing on free household items (furniture, bedding, National Website : electrical items, kitchen equipment) to those in need who have been www.besom.com referred to them by an agency. We are dependent on those who donate so never know from week to week what might be in the Wirral - Website : warehouse. www.besominwirral.co.uk
We also have a small team of volunteers who carry out some DIY, Email : [email protected] Decorating and Gardening jobs. Mobile : 07582 501570 Our aim is to 'sweep away suffering' hence the name 'The Besom' a brush made from twigs.
PALS service (Patient Advice and Liaison Service).
The Patient Advice and Liason (PALS) team provides a confidential service helping you to sort out any concerns you may have about To speak to the team call 0800 the care you are receiving and guiding you through the different 054 2137 or 0151 363 3948 services available from the NHS.
Safe Families for Children Service Offered Contact Details
Safe Families for Children offers an opportunity to make Website: difference to the long-term outcome for children and families https://www.safefamiliesforchildren.com/ in our communities. Stabilising families before they reach a Twitter: breaking point is key to reducing the number of children who https://twitter.com/safefamiliesuk need to go into care. When a crisis strikes a family its effects Facebook: can be devastating. Many of us would turn to relatives and https://www.facebook.com/SafeFamiliesUK
35 friends for support but some families can be isolated with nobody there to help them. Referrals: All referrals to Safe Families are handled by Early Help Team and should be Safe Families for Children (Safe Families) works hand-in- emailed to hand with children’s services to link families in need with local [email protected] volunteers who can offer them help and support. Safe Families provides Family Friends, Host Families and Safe Families for Children Resource Friends to help while parents get back on their feet Suite F Candy Park and has been privileged to help over 1800 children since it Old Hall Road was launched in the UK in 2013. Wirral CH62 3PE Tel: 0151 334 4473 [email protected]
Scope
Scope exists to make this country a better Website place where disabled people have the same opportunities as everyone else. Until then, :http://www.scope.org.uk/ we’ll be here. Twitter:
https://twitter.com/scope
Facebook:
https://www.facebook.com/Scope
Galop
National helpline for lesbian, gay, bisexual and 0300 999 5428 or 0800 9995428 transgender people who are experiencing domestic abuse and discrimination.
Care Connect Wirral
Care Connect has established itself as one of the Website: leading forces within the supported living sector. Care Connect strives to work in partnership with all http://www.careconnectwirral.co.uk/ clients to ensure that the service delivered is tailored to each individual and their requirements. Multi-disciplinary working is a factor of the professional approach that Care Connect applies to its support and service packages. Service
36 packages are governed by a strict monitoring and reviewing process that apply to both service delivery and service deliverers.
Change, Grow, Live (CGL)
CGL is a social care and health charity that works Website: with individuals who want to change their lives for the better and achieve positive and life-affirming http://www.changegrowlive.org/ goals. Their service users are people whose lives Twitter: have been held back by a range of social, issues and concerns, including substance misuse and https://twitter.com/changegrowlive other forms of addiction, homelessness, poverty unemployment, domestic abuse, mental health Facebook: issues and offending. https://www.facebook.com/changegrowlive/
Citizens Advice Wirral
Citizens Advice Wirral is an independent organisation Website: offering a wide range of help across subjects that include the management of debt, problems with housing and https://citizensadvicewirral.org.uk/ rent, relationship issues and consumer rights. Twitter:
https://twitter.com/wirralcan
Facebook:
https://www.facebook.com/CitizensAdviceWirral
Community Action Wirral
As well as offering practical support to groups Website: getting started of already established, Community Action Wirral is also the conduit between the third http://communityactionwirral.org.uk/ sector and the public and private sectors. The Twitter: bespoke database that we hold enables us to target relevant information and training. https://twitter.com/actiononwirral
37 Crosby Training
Crosby Training helps all eligible groups of people Website: to progress to the type of job they want and provides quality resources within an inclusive http://www.crosby-training.co.uk/ professional and comfortable environment. Twitter:
https://twitter.com/crosbytraining
Facebook:
https://www.facebook.com/Crosby-Training-Centre/
Energy Project Plus
Energy Project Plus aims to advance the Website: education of the public about energy efficiency and other environmental http://www.epplus.org.uk/ initiatives, including the alleviation of fuel Twitter: poverty and the minimisation of waste produced by electricity generating stations https://twitter.com/EP_Plus through the promotion of energy efficiency. Facebook:
https://www.facebook.com/Energy-Projects-Plus/
Gingerbread
Gingerbread is a leading charity working with Website: single parent families. Supporting, advising and campaigning with single mums and dads https://gingerbread.org.uk/ to help them meet their family’s needs. Twitter:
https://twitter.com/Gingerbread/
Facebook:
https://www.facebook.com/gingerbread/
38 Job Centre Plus
Job Centre Plus is a quango used by the Website: Department of Work and Pensions for its working-age support service in the UK, its https://www.gov.uk/jobsearch services offered directly by the DWP. Twitter:
https://twitter.com/jcpinmerseyside
Magenta Living
With about 12,200 homes, we are the largest Website: registered provided of affordable housing in Wirral. We are a socially responsible, not-for- https://www.magentaliving.org.uk/ profit organisation. Our vision is to provide Twitter: homes and build communities where all can thrive, and our work involves far more than https://twitter.com/MagentaLive simply bricks and mortar. Facebook:
https://www.facebook.com/magentaliving
Merseyside Fire and Rescue Service
Merseyside Fire and Rescue Service is the Website: statutory fire and rescue service covering the county of Merseyside in north-west England http://www.merseyfire.gov.uk/aspx/pages/Default2.aspx and it is statutory Fire and Rescue authority Twitter: that is responsible for all 999 fire brigade calls in Sefton, Knowsley, St Helens, https://twitter.com/MerseyFire Liverpool and Wirral. Facebook:
https://www.facebook.com/merseyfire/
39 Merseyside Police
Merseyside Police is the territorial police Website: force responsible for policing Merseyside in North West England. https://www.merseyside.police.uk/ Twitter:
https://twitter.com/MerseyPolice/
Facebook:
https://www.facebook.com/merseypolice/
North Birkenhead Development Trust
North Birkenhead Development Trust Website: established in 2004, is a community anchor organisation for the neighbourhood to http://www.nbdt.org.uk/ improve the quality of life and opportunities for all living in North Birkenhead and Bidston; formed by the community for the community.
Next Chapter
Next Chapter are a company with social aims, creating activities, Next Chapter (NW) CIC opportunities and events to improve the quality of life for people living in the area and community, using a holistic approach to well-being. Telephone:07907 445526E-mail: We offer an early intervention approach, to all ages, promoting [email protected] positive mental health by focusing on what can be achieved. We empower our clients to build a toolkit of coping mechanisms which enables them to enjoy life with a greater sense of confidence.
40 Wirral Clinical Commissioning Group
Wirral Clinical Commissioning Group (CCG) commits Website: to continue to improve health and reduce disease by working with patients, the public and partners, https://www.wirralccg.nhs.uk/ tackling health inequalities and helping people to Twitter: take care of themselves. https://twitter.com/nhswirralccg
Facebook:
https://www.facebook.com/sticknstep.charity/
Your Housing Group
Your housing group is a new generation of housing Website: provider. With a pioneering creative workforce, we are working efficiently and effectively to build as https://www.yourhousinggroup.co.uk many quality houses as possible to play our part in Twitter: solving the national housing crisis. Our House - Supported accommodation – ten self contained units https://twitter.com/your_housing for young women aged 16 - 25 with or without children Facebook:
First Base - Semi supported accommodation - four https://www.facebook.com/yourhousing/ bungalows for young women and their children and two bungalows for young families and their children
Your House - Outreach support service for up to Ten young women/families with and without children
Manor road- Provides emergency accommodation for young people aged 16-17 whilst a secure placement is located for them
Our House Trio of Services is the only service within the Wirral area that has the specific remit of accommodating homeless young families and their children
Carers Wellbeing Service
41 Carers Wellbeing Services are based at the WIRED Resource Centre in Birkenhead and are working in partnership with local organisations to help Carers access services and community support that maybe available to them. We Helpline 0151 670 0777 help identify new Carers and offer them information and advice. We www.wirralcarers.co.uk also help Carers to get connected with each other, reducing social isolation and encouraging them to share knowledge and experiences. We encourage Carers to look after their own health and wellbeing, supporting them to access the Carers Grant programme and/or other local community Public Health Services. We work in partnership with the ACE group to provide training such as maximising income and help to understand dementia and mental health - all aiming to improve Carers confidence.
Wirral Mencap
Wirral Mencap provides services and opportunities Wirral Mencap that improve the quality of life of people with a 42 - 44 Market Street learning disability and their families and which create Birkenhead a more accessible, inclusive and supportive Wirral community. CH41 5BT
The services are for anyone with a learning disability 0151 666 1829 and their families/carers www.mencapwirral.org.uk
Wirral Mencap does not have a formal referral Email: [email protected] process, we assess each individual as they come to see how we might be able to support them.
Wirral Multicultural Organisation
Wirral Multicultural Organisation is a voice and Website: partner which has been delivering services to the BME Communities in Wirral since 1992. If you just https://www.wmo.org.uk/ want to find out what is available to you in Wirral, need some help to learn English, get help to find
Stick ‘N’ Step
Working with children with cerebral palsy and their Website: families across the North West of England and North
42 Wales. http://www.sticknstep.org/
Twitter:
https://twitter.com/sticknstep1
Caritas
Caritas is the social action and welfare agency of the Contact the service on Diocese of Shrewsbury. (Formerly Catholic Children’s Society) 0151 652 1281
We provide a family support service which includes [email protected] community hubs, counselling, schools project service and parenting programmes. Service Address New projects for 2017 will include working with youth at risk of becoming homeless and those seeking St Pauls House asylum and refuge. Farmfield Drive
Beechwood
Prenton
Ch43 7ZT
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