Department Name: University Information Technology Services

Date: [XX/XX/XXXX] Position #: [XXXXXXXX] Department Name: University Information Technology Services Department ID: UA-VPIT Position Title: UX Designer (PAE3IT) Incumbent’s name: [First and last name] Supervisor’s name and title: [First and last name - Title]

A. PRIMARY ROLE The User Experience Designer (UXD) is responsible for the design, development, and deliverables surrounding enterprise software applications. The Principal UX Designer contributes to standards to ensure the high quality of the overall user experience for the enterprise software. Working in collaboration with a team of user experience designers, developers, business analysts, and subject- matter experts (SMEs), the Senior UX designer applies user-centered design and agile development methodologies in the design, development, and documentation of the interactive components of [reporting center] software. The UXD will utilize methods for design that may include conducting user research, creating user models, usability evaluations, and user testing; using and creating design patterns and UI components; creating wireframes and prototypes.

The UXD applies user-centered design methodologies and agile development processes to generate interfaces from low- and high-fidelity prototypes to production-worthy, front-end web markup and code. Within this context, the UXD will show initiative, creativity, and innovation in the development of stable, maintainable, and efficient business computing solutions.

Consult with agile team to identify, analyze, refine and document business requirements and processes and develop associated solutions. Effective analytical skills are essential for this position. The designer will need to work effectively and establish collegial relationships with his/her counterparts within the team.

B. PRIMARY JOB DUTIES AND RESPONSIBILITIES

75% Under minimal supervision design, develop and apply interaction models, user task flows, UX deliverables (personas, principles, guidelines, wireframes, etc.), usability studies and UI specifications. Design prototypes, present detailed requirements and signs, and obtain agreement and approvals from the groups, product owners and stakeholders. Apply accessibility standards and UX design patterns uniformly across all development teams. Communicate scenarios, end-to-end experiences, and screen designs to team members. Conduct on going evaluations to ensure user needs are met. Contribute to documentation standards, interface guidelines and best practices to be used on Enterprise Systems Applications. Drive innovative solutions within platform constraints and technical limitations. Apply interaction design trends.

10% Consult with teams to identify, analyze, refine and document business requirements and process to develop associated solutions. Facilitate dialog around end-user requirements and business requirements. Participate in end user interviews, focus groups and workshops to establish current and future user interface requirements.

15% Perform Primary studies, conceptual design, and system design as needed. Prepare estimate of resource requirements in terms of time (story points) for the design work.

1 5% Other duties as assigned

** OVPIT/UITS Emergency and Continuity may require participation in resource planning and documentation, incident management, incident management exercises, and acquiring certification or other emergency preparedness or action procedures. **

C. QUALIFICATIONS Minimum education: Bachelor's degree in graphic design, Human centered interface design, or related field. Combinations of relevant education and experience may be considered.

Minimum experience: At least two (2) years of experience designing and creating interfaces for complex systems/sites with large, diverse audience base. Experience working in higher education student systems and analyzing complex problems and producing concrete, actionable solutions. Combinations of related education and experience will be considered.

Required knowledge, skills and abilities: Qualified applicants will have a good understanding of interface design and visual design principles as they pertain to web-based applications, sites, and systems, including translating user research findings into functional requirements and developing functional specifications.  Extensive experience with HTML (including HTML5), CSS (including CSS3), JavaScript, and visual design software (e.g. The Adobe Creative Suite (Photoshop, Illustrator, Fireworks, etc.), Visio, OmniGraffle, etc.), and MS Office applications.  Understanding of the major browsers (Firefox, Internet Explorer, Safari, etc.) and creating sites/systems to work with varying browser capabilities.  Demonstrated competence with both PC and Macintosh platforms. Excellent oral and written communication skills are required, as is the ability to speak to small groups.  Knowledge of and experience with good user-centered design methods is required and experience with usability evaluations is preferred.  Experience with a variety of research methodologies, including experiment design, contextual inquiry, interviewing and observation, usability testing, focus groups, surveys, expert evaluation, and Web data analytics (e.g., conversion analysis).  Expertise in one or more of the current design practices and tools, (e.g. React, Angular, Axure, OmniGraffle, Adobe Illustrator, Photoshop, Dreamweaver, MS Visio)  Experience designing for Ajax-enabled applications.  Familiarity with HTML and CSS, and web semantics.  Familiarity with accessibility best practices.  Ability to clearly communicate complex ideas using diagrams, models, prototypes, pictures, and writing.

Position requires excellent oral, written and listening skills, ability to interpret complex requirements and communicate with customers from both technical and non-technical backgrounds. Demonstrated analytical and problem solving skills to take business requirements and abstract them into specifications. Effective time management skills with an ability to deliver consistently high quality work even in the face of changing priorities. Excellent interpersonal and communication skills necessary for working collaboratively and strategically within a diverse environment.

2 Equipment utilized: Mac and PC computers and associated software, printers, copy machines, and general office.

D. LEVEL OF DECISION MAKING The position will require day-to-day technical decisions and personal initiative. The applicant will need to understand system design and functional requirements, know when to ask for help, and communicate effectively with other technical team members and functional clients. The applicant’s work will be reviewed periodically by the UX Community of Practice (CoP) and approved by the Product Owner/stakeholders.

E. SCOPE AND IMPACT This employee’s efforts will impact Indiana University (system wide). Working on software used by students, faculty, and/or staff on all IU campuses, the stability, accuracy, and performance of the software are imperative.

F. DIRECTION PROVIDED TO OTHERS Individual in this position must work effectively as a team member with representatives of other UITS teams to insure the integrity of a complex and integrated system, interpret problems, and seek mutually satisfactory solutions. Will provide guidance in line with his/her expertise to teams throughout [reporting center]. However, no direct supervisory role.

The individual in this position must work effectively as a member with representatives of other [reporting center] teams to insure the integrity of a complex and integrated system, interpret problems, and seek mutually satisfactory solutions.

G. PHYSICAL REQUIREMENTS Position requires extreme mental concentration, attention to detail, and excellent organizational skills to balance competing demands and priorities in a fast-moving, collegial environment. Must be able to stare at a computer screen particularly for long periods of time. Must be able to perform detailed work (programs, documents or instruments); communicate verbally and in writing; interact with staff and clients; handle the stress of performing multiple concurrent tasks with constant interruptions.

H. COMPARABLE POSITIONS Position # Position Title Classification Department/RC [XXXXXXXX] UX Designer PAE3IT UA-VPIT / [RC] [XXXXXXXX] UX Designer PAE3IT UA-VPIT / [RC] [XXXXXXXX] UX Designer PAE3IT UA-VPIT / [RC]

I. APPROVAL AND ACKNOWLEDGEMENT Print this document and obtain the employee, immediate supervisor, and next level manager signatures. The hard copy with original signatures is to be kept in the department’s files.

Immediate supervisor: acknowledgement that the above is an accurate position description. Type signature in space below Date [Manager Signature] [Date]

3 Next level manager: acknowledgement that she/he is in agreement with the above allocation of duties and responsibilities. Type signature in space below Date Deb Allmayer for Brad Wheeler [Date]

Employee Acknowledgement: Type signature in space below Date [Employee Signature] [Date]