2012 Rfp Season Activity Timeline

PREFERRED HOTELS & RESORTS 2017 RFP SEASON ACTIVITY TIMELINE

ACTION DATE ACTIVITY March 21-25, 2016: U.S. & Email RFP Educational webinar invitation to hotels North Canada America Hotels

Webinar to take place regionally during April (Webinar content: RFP Process Overview & Best Practices, PreferredNet Portal, Operation Corporate Drill Down, Corporate Account Survey, iBid Lanyon) April 13th : U.S. & Canada RFP Educational Webinar April 19th: Latin America

April-May: EMEA & ASPAC RFP Educational Training – ongoing individual appointments

April 19th, 2016 Official 2017 Preferred Hotels & Resorts Corporate Account Survey launch to hotels

April, May and June OCDD (Operation Corporate Drill Down) appointment request JUNE 15, 2016 Launch Official 2017 iBid Lanyon Enrollment via The Passport Suggested enrollment deadline 30 June 2016 May 31st, 2016 Corporate Survey submittal deadline for hotels May – October Pre-RFP bidders Conferences July 17-20 2017 Annual GBTA Conference (Global Business Travel Association) in Denver, CO JUNE – JULY-AUG Weekly Preferred Hotels & Resorts global Lanyon training webinars July – November RFP’s launch - peak in Sept & Oct July-ongoing PreferredNet Portal - Corporate Account profiles updated with 2017 RFP info as provided by client September-December RFP renegotiations - peak in Oct, Nov

November-December RFP Notifications from client and rate loading

November-ongoing Corporate Account Survey – RFP status updated with clients’ decisions and comments if provided December-March Final negotiations, Q1 RFP launch Rate Audits-ongoing throughout the year Extended seasons & 2-yr agreements

LM 2.21.16