Campus Solutions Upgrade

ConnectND Campus Solutions Upgrade Go-Live Plan Revised June 10, 2008 NOTE: this plan is also available at http://connectnd.ndus.edu/campus_solutions/upgrade_to_90/

Assumptions and Constraints 1. A hard freeze in version 8.0 PROD was effective May 3, 2008. 2. A hard freeze in version 9.0 STG was effective May 27, 2008. 3. A freeze in Security changes was effective June 9, 2008 for changes in roles and permissions lists. They can be submitted to the Security team next week after we go-live via the Remedy system.

Go-Live Schedule Estimated Estimated Tasks Owner Start Finish Completed Completed . Approval received to proceed with the June CAC, CND June 5, 2008 June 5, 2008 13-19 Go-Live

June 9, Mon June 11, Wed . End User Training in STG 9.0 environment. FUG’s, CND NOTE: Security for users was to be sent by May 30 to Barbara Rask 1. Campuses perform training as appropriate and as time allows. Training can occur later than June 9-11. 2. The environment you should use for your upcoming training activities is the 9.0 STAGE environment. It will not be taken down from this point forward, other than for routine maintenance and refreshes (with a notice sent beforehand). It is the permanent STAGE 9.0 environment.* 3. CND Campus Solutions provides: a. Navigation and testing documents, webinars for Faculty and Student Center - http://connectnd.ndus.edu/campus_ solutions/ b. Support with troublesome areas via WebEx and Conference Calls c. UPK delivered content through Help

* The link for the 9.0 STAGE environment is - https://csstg.cnd.nodak.edu/psp/NDCSSTG/EMPLOYEE/HRMS/h/?tab=GUEST June 11, Wed June 11, Wed . Go-Live Planning Conference Call - final review of FUG’s, Testers, 9:00 AM 10:00 AM steps, questions, communication process, and CND identification of who will first work in PROD 9.0 and give the approval to open the environment . 9:00-10:00 AM CDT . Conference Number: 1-218-936-1600 . Access Code: 41731

June 9, Mon June 13, Fri . Final go-live Preparations All . Campuses prepare Go-Live checklists . Campuses submit names of End User Approvers (those who will first work in the new Production 9.0 and then provide approval to open the environment to all End Users)

1 June 13, Fri . 8.0 PRODUCTION becomes unavailable All 6:00 p.m. . The CampusConnection Enterprise Portal will be turned off. One of the many tasks to be done will be changing the URL address of CampusConnection from the Student Administration 8 system to the Campus Solutions 9 system. There will be brief period of unavailability. When the URL does become active again, it will point to a message page, giving the user an idea of what is happening, and what to expect. This informational page will remain until Campus Solutions 9 is the production environment.

June 13, Fri. June 18, Wed Migration, Upgrade, and Technical/Security CND and Data Configuration Tasks, Functional Configuration and Center Testing tasks . Cashiering offices do NOT need to close early. . All recurring and pre-scheduled processes should be cancelled. . STG 8.0 will be refreshed on June 14 or 15 and will be available on Monday June 16 for end users to use; however, any changes made in STG 8.0 during go-live will not be reflected in the new Production 9.0. Procedures for accessing STG 8.0 will be discussed during the June 11 conf. call (see above). . STG 9.0 will also be available during go-live, except while it is refreshed on or about June 17.

June 18, Wed June 18, Wed . CND Functional Testing CND, CAC, . End User Approvers will work in the new Campus Testers, Production 9.0 and then provide approval to open FUG’s the environment to all End Users. o Use Remedy for reporting problems. o BA’s will use CS Testing Listservs for communication. These listservs will be “retired” within a couple weeks after Go- Live. o The Wiki will be not be used during Go- Live and will be “retired” for now. It maybe used in the future for other purposes. o One or more Conference Calls will be held to discuss problems and to provide a format for the End User Approvers to give the go-ahead for opening the environment to all end users.

June 18, Wed GO-LIVE All . Production 9.0 is made available to ALL end users . Web site address / URL: The URL will remain the same - https://studentadmin.connectnd.us. Some institutions have chosen to use a more specific, Redirected URL. Please realize that link will no longer be active when CampusConnection - Campus Solutions 9 is available. By replacing the Redirected URL with https://studentadmin.connectnd.us, there should

2 be no disruption of accessibility from your campus web pages to CampusConnection. Please consider updating your campus web sites to use the preferred URL. June 19, CONTINGENCY DAY All Thurs . In the event we have unexpected problems, June 19 has been approved by the CAC as an additional day for contingency purposes . The activities mentioned above for June 18 would take place on June 19 instead. . Campuses are advised to avoid planning events that require working in Production 9.0 that day in the event we have problems

June 19, Ongoing Post-Go-Live Support Thurs . Query 9.0 Proposed Refresh Schedule o The refresh process in Oracle is much more complex than it was for SQL and we cannot return to a daily refresh schedule right away after go-live. It is a lengthy new process that has to be refined. o For the initial 2-3 weeks after go-live, Query 9.0 will be refreshed only twice per week. The dates are flexible, but Fridays and Tuesdays have been proposed, so that reports can be run regularly on Mondays and Wednesdays after each refresh.

Date/time TBA Post-Go-Live IVN Meeting . Q&A, Top Issues and the Status . Thank you from CND . Campus time with CAC and Oversight Committee members

Items that will NOT be available at Go-Live In general, all high and medium priority customizations have been fixed and only lower priority items remain, as well as the issues that arise during each testing cycle. For Recruiting and Admissions, the quick application entry and the exemption reports will not be ready (low priorities according to the FUG). For Campus Community, the only development that is not expected to be ready at go-live is the Open Doors report, which is not needed by the campuses until February.