Principal Contracts Manager

our ref your ref please ask for direct dial 01473 433402 Grafton House email [email protected] 15-17 Russell Road Ipswich Suffolk IP1 2DE

www.ipswich.gov.uk

Dear Applicant

Thank you for your interest in the above post. Please find enclosed in this application pack the following documents:

 Job Description  Person Specification  Structure Chart  Service Overview

Application Form: The application form plays a key part in our selection process. We use the information you provide to shortlist for interview.

You are urged to ensure that all the information contained in your application is relevant and that you demonstrate how you meet the criteria on the person specification. Please use the person specification for guidance when filling in the application form.

References: If successful at interview, Ipswich Borough Council will seek to obtain two employment references. Wherever possible the name of your first referee must be from current employment/education and the second from either current or former employment/education. If you cannot provide an “employment” reference please contact the HR Team at Ipswich Borough Council for further assistance.

If you have any recruitment queries, please do not hesitate to contact us on 01473 433402. Please leave your name, number and brief details of your question and a member of the recruitment team will call you back.

September 2016 Ipswich Borough Council Job Description: H28b

Principal Contracts Manager

Main Purpose of Job

To efficiently and effectively manage the Quantity Surveying, Estimating and Contracts Management functions on Contract Works for Maintenance & Contracts. To act as deputy for the Operations Manager in all aspects of the service area operations. To contribute as part of the senior management team manages the Council’s DLO.

Main Duties

1. Effectively provide project management functions for contract work including Quantity Surveying, Estimating and Contracts Management from inception to completion of projects.

2. Responsible for all financial matters including valuations, final accounts, cost control and contractual advice on contract work including providing financial reports to Operations Manager. Responsible for the management, preparation and submission of tenders for contract works (including large scale work for external clients) including establishing overhead and profit margins.

3. Establish and develop effective procurement systems and strategies. Represent Ipswich Borough Council in major disputes with clients (internal and external) or subcontractors, including the preparation, submission and successful agreement of claims.

4. Participate as a member of the senior management team in all aspects of the performance management of Maintenance & Contracts including contributing to the strategic direction of the division. Determine local policy with Operations Manager and Head of Housing & Customer Services. Act as lead officer in designated areas of responsibility for the whole organisation, e.g. emergency planning, business continuity.

5. Take overall responsibility for all Health & Safety matters on individual contract works and be the lead officer for Health & Safety for the entire organisation. Duties include producing Health & Safety plans under CDM regulations. Participate in the production and management of the division’s Health & Safety policy. September 2016 6. Effectively manage the resource and staffing requirements in conjunction with Commercial Manager including the development of staff to their full potential through appraisal and training programmes.

7. Establish and continually review in conjunction with Operations Manager/Head of Housing & Customer Services performance management systems and procedures for Maintenance & Contracts. Contribute to maintaining external quality accreditations such as ISO 9001, 14001 and 18001.

8. Promote and market the service to the benefit of the organisation.

9. Such variations as may be required from time to time without changing the general character of the duties shown above or the level of responsibility entailed.

September 2016 PERSON SPECIFICATION

Principal Contracts Manager

METHOD OF ATTRIBUTES ESSENTIAL DESIRABLE ASSESMENT Degree and five years experience of Membership of a relevant Application/Certific technical and organisational professional body as ates knowledge in related field, i.e. BSc required, I.e. MCIOB, Construction Management or Quantity MRICS. Surveying. Qualifications Up to date knowledge of appropriate regulation, legislation and practice in Building and Construction.

Evidence of continuing professional development. Management experience within a Experience of Application/intervie comparable organisation. participating as a senior w manager and Experience of managing all Quantity contributing to strategy Surveying and estimating functions. and the annual Operational plan. Experience of managing all project and contracts management functions. Experience in establishing and Experience of successfully leading, maintaining a motivating and managing employees performance-orientated and enabling them to deliver their full culture, which delivers potential. efficient and effective customer services. Relevant Experience of management and control of budgets for including Ability to understand and experience monitoring, reporting and preparation promote the Council’s of estimates. vision and priorities as it applies to the service Able to consider innovative and area. creative solutions to service delivery.

Ability to identify and manage risks within the remit of the job.

Experience in establishing and developing strong working relationships with a range of people from relevant organisations including professional bodies.

September 2016 Experience at a senior level in all Experienced in the Application/intervie aspects of management of specification, selection, w construction projects, i.e. tendering, deployment and estimating quantity surveying, project maintenance of specialist management etc. building vehicles and plant and to ensure the A significant understanding of the department complies Health and Safety including CDM and with all statutory Environmental requirements relating requirements regarding to DLO’s. its “O” licence. Specialist A significant understanding of NEBOSH General knowledge management systems such as ISO Certificate. 9001, 14001 and 18001. Management training A good understanding of the future such as DMS or similar. issues affecting DLO’s and the ability to contribute in developing strategies Experience of developing and policies, which ensure that the trading opportunities to Council complies with all drive up income and requirements. quality of service.

Competent in Information Technology. Demonstrate effective presentation Demonstrate a sound Application/intervie and communication skills. understanding of equal w opportunities and Ability to work collaboratively building diversity issues in trust, mediating, conciliating, relation to employment Personal skills negotiating and delegating. and service delivery.

Demonstrate a customer focused and responsive approach that improves service delivery.

Will be required to work outside of Application/Intervie Special normal working hours and to attend w working evening meetings and contribute conditions additional hours in peak times.

September 2016 Ipswich Borough Council

Maintenance & Contracts

The Maintenance & Contracts service spends £20 million annually repairing and maintaining a retained housing stock of more than 8,000 properties and 15 sheltered schemes to our local “Ipswich Standard”.

The Council takes an holistic approach to stock management joining up both “client” and “contractor” functions into one seamless service that is now responsible for everything in connection with the asset management of that stock - from initial design to completing works on site on a right first time basis using our own directly employed trade teams. The service is dedicated to continuous improvement, efficient services and improving housing standards for our customers.

We are part of the Housing directorate that is a flagship service of Ipswich Borough Council and it is a service that is vital for our tenants and very much in the public eye - as you would expect with such a range of work. Our 120 employees and appointed contractors work from a significant depot facility that includes our own stores, in house joinery workshop, waste facility and a significant vehicle fleet.

Our range of services can broadly be split into four areas:

Repairs and Maintenance

We provide a day to day repairs service for our 8000 retained housing stock and refurbish empty (void) properties during tenancy change. This includes a 24/7, 365 day emergency service for our tenants. Our Community Caretaking service takes a proactive stance to estate management to promote cleaner and safer estates and tackle the issue of anti-social behaviour.

Major improvement works

We provide services that allow our housing stock to be maintained to the governments “Decent Homes Standard” and our own higher “Ipswich Standard”. These services involve major capital improvement programmes to our housing stock.

Asset Management & Design

September 2016 We provide professional asset and project management services as part of our Asset management strategy that supports and shapes our 30 year business plan

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