Application for the Role of SERVICE PERSONNEL for the Hive, Shefford

Application for the role of ‘SERVICE PERSONNEL’ for the Hive, Shefford. Questionnaire must be returned with current CV to : [email protected]

Requirements: (Please answer all questions) SECTION 1. ESSENTIALS YES NO UNSURE Can you provide Proof of your right to work in the UK? Do you have a UK bank account in your own name? Can you converse fluently in English? Do you have a fixed place of residence and live within a reasonable travelling distance of the Hive?

Please rate yourself on the following attributes between 1 and 5 - where 1 is High and 5 is Low SECTION 2. ATTRIBUTES : 1 2 3 4 5 UNSURE FUNCTIONAL Verbal communication skills including telephone manner Computer skills Handling Money Food Preparation Time management skills Organisation skills Ability to work without supervision. Ability to handle pressure. Ability to deal politely and professionally with customer issues Flexibility to work tasks. Experience of working in a service role Experience of food preparation Experience cleaning a commercial premises CUSTOMER FOCUS Ability to be friendly, smiley, sociable and welcoming Ability to create a great atmosphere Level of calmness Willingness to be helpful and go out of your way to help our customers DRIVE Confidence and self-motivation Passion and commitment Embrace change, with a positive attitude Ability to work unsupervised in a busy environment Ability to prioritise duties PERSONAL INTEGRTY Honesty Reliability Trustworthiness Personal appearance and presentation Time-keeping and attendance Professionalism TEAM WORK Ability to be a good team player Ability to build and maintain good relationships with team members Willingness to take on jobs to balance the team workload

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