Roald Amundsen Gomes Filho CONTACT 1530 N Detroit St Apt 220 E-mail:
[email protected] Los Angeles CA 90046 Website: http://www.linkedin.com/pub/roald- amundsen-gomes-filho/8/501/84/ Phone: 954 882 4405 QUALIFICATIONS Software Analyst with broad-based experience and hands-on skills in the successful implementation of highly effective Lotus Notes applications. Proven ability to successfully analyze organization's business requirements, identify deficiencies and potential opportunities, as well as developing innovative solutions resulting on increased reliability and productivity. I am working with Lotus technologies for over 18 years, mostly with Messaging and Document Management systems, with a broad understanding of computer hardware and software, including: installation; configuration; management; troubleshooting and support. TECHNICAL IBM Notes & Domino SKILLS LotusScript & Xpages Notes Traveler IBM Sametime IBM WebSphere Portal Sharepoint Crystal Reports DB2 & SQL Server UNIX Linux Windows Server Machine Learning WORK HSBC Software Development Aug 2008 — Present EXPERIENCE Technical Specialist As an IBM Certified Advanced Application Developer - Lotus Notes and Domino 8.5, I am working at HSBC Group providing support to Email CoE (Center of Excellence) by: evaluating IBM and Third Party products related to email and instant messaging technologies; helping to define Group standards; managing the CoE infrastructure and administering the CoE Lab environment. Headquartered in London, HSBC operates through long-established businesses and an international network of some 6,900 offices in more than 80 countries and territories. The scope of this project involves the following responsibilities: Develop and execute the multi-language mail template customizations for the Notes Client and iNotes, in use by more than 300,000 users all over the world.