Loddon Mallee Services Fact Sheet

Department of Justice Loddon Mallee Region

Justice Services Available Are you having a dispute with your neighbour and need some support? Do you need advice on renting rights and responsibilities or product safety? Do you wish to pay a fine or obtain a birth, death or marriage certificate?

If so then the Department of Justice can help with:

 Births, death and marriage enquiries – Your application for a birth, death or marriage certificate can be lodged at a Justice Service Centre or Regional Office.

 Community correctional services – Offenders in local communities are supported by Community Corrections Officers to ensure they meet the conditions of their court or parole orders, including connecting them with community work options.

 Consumer help – Consumers and businesses can get advice from Consumer Affairs about a range of topics, including building and renovating, business licensing and regulation, buying and selling property, product safety, renting, shopping and trading.

 Resolving disputes – People can settle their differences informally, fairly and for free through the Dispute Settlement Centre of Victoria, providing a less costly and faster option than going to court.

 Victims support services – If you have been a victim of crime, there are services across Victoria providing practical support through information and advice, or connections with other services that can help.  Working with Children Checks – If your paid or volunteer work is child-related, you can get a Working with Children Check card through the department.

 Sorting out fines and warrants – If you have outstanding fines, Sheriff’s Officers can provide information on warrants and payment options, including payment plans and community work.

We also deliver:

 Culturally-appropriate responses to local justice issues in partnership with the Koori community – We support local Koori community and government representatives to deliver programs and initiatives that address the over-representation of Aboriginal people in the Victorian justice system.

 Correctional facilities and prisons – The Loddon Mallee region hosts two of Victoria’s public prisons: Tarrengower Prison, a 72-bed minimum security facility for female prisoners and Loddon Prison, a 410-bed medium security facility for male prisoners. www.justice.vic.gov.au Department of Justice Loddon Mallee Region

Justice Service Locations

Services available on location , s n o l i t a c n n t i e o r n i g t r i e r a o m o c s m

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l B u o e a s s c n i n e t o o i R s t C u c J e r r o c e

c Bendigo Regional Office i

v 18–20 St Andrews Avenue, tel: (03) 5440 6100 r e

S Mildura Justice Service Centre s

n 59 Madden Avenue, tel: (03) 5021 6100 o i t

a Swan Hill Justice Service Centre c 1-3 McCallum Street, tel: (03) 5001 6333 o l Loddon Prison

r Matheson Road, Castlemaine, tel: (03) 5471 1211 e h

t Tarrengower Prison

O Corner Bridgewater and Nuggetty Roads, Maldon, tel: (03) 5479 8200 Statewide contact details for the above services Department of Justice Loddon Mallee Region a i r

Other statewide services available are: o t c a i i r  Victims Assistance and Counselling Program via Victims of V s

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Crime Helpline on tel: 1800 819 817 or online at o n g c

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www.justice.vic.gov.au/victimsofcrime r c r t i e r s n c V a r i

 Working With Children Check information is available online s M a s

f u t at www.workingwithchildren.vic.gov.au & o

A J s i n

t s i n r e c r h e o t e i o  Wulgunggo Ngalu Learning Place (providing culturally m t r a m e o r l a e u appropriate services to Aboriginal men undertaking community- t r o K t D s e 6

based orders) on tel: (03) 5188 0000 n p 6 0 S s o 7 0 O h

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Translation and interpreter services are available by calling 1  6 ’ i 4 u

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131 450, or if you are hearing impaired, the department also 1 6 r 8 7 s i 8 8 e 6 6 offers 24 hour TTY assistance by calling tel: 133 677 : D 5 8 3 h l

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. T v e : e . l v u n c e i i e o a f t c . . g T i s . t v u w u c s o j i a w u . g v j . . v @ w r c i o e @ e v c g s i . . t m n c s i m u o i v u s d t j . . n b c i s . r o e e r t o w c r . u o w o w k p c w s w i d w . w w w Your feedback about our services and staff is welcome in person, by phone (details above) or email to: [email protected]