Store Manager Job Description
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Job Description: Store Manager, Standard 5&10 Ace and/or Marin Ace
LAST UPDATED 04/16 Position Summary The Store Manager is responsible for the complete day-to-day operation of the store. They are responsible for maximizing store sales and profitability, along with managing expenses while ensuring that the store is optimally stocked and merchandised and that all customers are provided with excellent customer service. A store manager contributes to the growth and development of the management team and store associates.
This includes, but is not limited to, working with the General Manager to implement hiring, employee work and vacation scheduling, management of Floor Supervisors, and marketing plans to increase store sales. In addition, the Store Manager will work with the General Manger to implement purchasing and receiving procedures to maximum advantage of the store computer system. Major Responsibilities The major responsibilities for this position include:
Drive store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
Hire, train and develop retail staff with goals for growth and success in their positions, provide performance feedback and recognize accomplishments
Coordinate the overall supervision of retail staff to ensure sales performance goals are met and procedures are followed accurately
Regulate retail inventory to reduce shrinkage, maintain appropriate stock levels and ensure report accuracy
Direct the shipping, receiving and inventory flow for the store
Forecast scheduling needs to meet customer demand and create work schedules
Delegate daily workload among associates to meet merchandising and visual presentation standards
Enforces safety policies and procedures; is a safety role model
Minimum Requirements Looking for a “people” person, helpful, cheerful, positive attitude. Store Manager must be committed to good work, takes pride in good work, and can supervise, lead, and motivate others. The minimum requirements for this position include:
Education/Training: High School degree, some college preferred. Possess a vast product knowledge of hardware related products along with a willingness to learn
Experience: Minimum of 3-5 years retail management experience
Skills/Knowledge: Strong leadership and analytical skills
Ability to communicate clearly and effectively in all situations
Strong problem-solving and organizational skills
Excellent verbal and written communication skills Ability to handle multiple projects and tasks with a high attention to detail
Knowledge of retail computer systems, MS Word and Excel a plus.
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business Physical Requirements The minimum physical requirements for this position include:
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting
Job responsibilities may change based on the needs of the business.