The Key Roles of This Post Will Include

Plumber – Gas Qualified Pay Band 1

SCP 29-31

Group: Communities & Environment Location: Shearlegs Road Depot Service: Construction Services (Building/Maintenance) Line Manager: M&E Manager

Job Purpose The plumber will be responsible for installing, repairing and maintaining installations within Gateshead Council building stock.

The key roles of this post will include:

1 Installation of domestic heating/plumbing systems and appliances.

2 Carrying out repairs by (fault finding) to domestic & commercial mechanical/plumbing systems and appliances.

3 Carrying out repairs to hot and cold water systems, sanitary ware and drainage systems both domestic and commercial.

4 Liaise with tenants/clients with regard to programmes and progress of work.

5 Experience of carrying out relevant installations, repairs and servicing in occupied and empty properties.

6 Knowledge in the use and maintenance of plant and machinery relevant to the trade.

7 Customer care focused/orientated and dedicated to the provision of an exceptionally high quality service.

8 To ensure compliance with appropriate specifications and drawings, including inspection, testing and commissioning.

9 To deliver quality services within an appropriate framework (e.g. Best Value, QA) to increase customer satisfaction.

10 To be pro-active in all aspects of site safety to comply with current legislation, including the CDM Regs and promote a culture of good health & safety practice within the working environment

11 Such other responsibilities allocated which are appropriate to the grade of the post. Knowledge & Qualifications Competencies

Serving the Community Develops responsive customer focused services, operates professionally and with sensitivity.

Delivering Partnerships Promotes co-operation by working with external partners to plan, develop and deliver the best service.

Political Awareness Appreciates political interests, positions and policies and their impact on the Council and their management role.

Personal Impact Is self-aware, acts proactively, accepts personal responsibility and communicates effectively.

Focusing on Results Plans and monitors service delivery. Works with others to enhance provision. Strives to provide a quality service and continuously improve delivery.

Motivating Teams and Creates the right environment for teams Individuals and individuals to work in.

Gives clear direction and feedback to Managing Team and Individual maximise performance. Performance Treats individuals with respect and Managing Diversity consideration, takes employee policy and practice seriously.