Allied Health Assistant Position Description (District)

Role Title: Maori Health Worker Youth Forensic Reports To: Unit Manager Child and Youth Services Otago Directorate: Mental Health Addictions and Intellectual Disability Service Location: Otago level 3, 8 Moray Place

Role of the District Health Board

Our Vision:

 Better Health, Better Lives, Whanau Ora.

Our Mission:

 We work in partnership with people and communities to achieve their optimum health and wellbeing.  We seek excellence through a culture of learning, enquiry, service and caring.

The Southern Way:

 The community and patients are at the centre of everything we do.  We are a single unified DHB which values and supports its staff.  We are a high performing organisation with a focus on quality.  We provide clinically and financially sustainable services to the community we serve.  We work closely with the entire primary care sector to provide the right care in the right place at the right time and to improve the health of the community.

Our Statutory Purpose:

 To improve, promote and protect the health of our population.  Promote the integration of health services across primary and secondary care services.  Seek the optimum arrangement for the most effective and efficient delivery of health services.  Promote effective care or support for those in need of personal health or disability support services.  Promote the inclusion and participation in society and the independence of people with disabilities.  Reduce health disparities by improving health outcomes for Maori and other population groups.  Foster community participation in health improvement, and in planning for the provision of, and changes to the provision of services.  Uphold the ethical and quality standards expected of us and to exhibit a sense of social and environmental responsibility.

Southern DHB Maori Health Worker – Youth Forensic 20160502 Page 1 of 9 Purpose of the Role You will assist Allied Health professionals and other staff in the provision of care for inpatient, outpatient and community based patients/clients of Southern District Health Board. You will provide support to Allied Health professionals to implement person centred plans of clinical care using multi or interdisciplinary models of care in a range of settings. Organisational Competencies Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.

Drive for Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Practices attentive and active listening; has the patience to Listening hear people out; can accurately restate the opinions of others even when he/she disagrees. Spends his/her time and the time of others on what’s Priority Setting important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what would help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Creates a climate in which people want to do their best; can Motivating Others motivate many kinds of people; can assess each person’s “hot button” and use it to get the best out of him/her; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel that their work is important; is someone people like working with. Key Relationships Internal External Client/patients/ Family/ Whanau/ Youth and their Whana Caregivers Hapu, Iwi, and Runanga O Otepoti Unit/Service Manager General practitioners, PHO Multidisciplinary/Interdisciplinary team Mataawaka, Māori Providers Allied Health Professional Leaders Education services Other Health Professionals Unit/Charge Nurse Managers Justice Services in the Southern region Allied Health Equipment Store Group special education services/ Schools Local prison Police Whanau ora collectives

Knowledge, Experience and Skills required

Southern DHB Maori Health Worker – Youth Forensic 20160502 Page 2 of 9 Essential Criteria

 Year 11-NCEA Level 1 English (or equivalent); Year 11-NCEA Level 1 Maths (or equivalent)  New Zealand Certificate in Health and Wellbeing (NZQA Level 3) - relevant strand - to be completed within 2 years of commencement or to be commenced within 1 year of employment.  High level of interpersonal and communication skills

Experience/Knowledge  Ability to work in a supportive and honest manner  Ability to work under direction of Allied Health Professional(s)  Accept responsibility for own actions  Ability to learn new skills and competencies  Experience working in health/disability settings or with the general public  The ability to use a variety of assessment models that reflect both mainstream and Māori. A working knowledge of cultural assessment and implementation of Maioha Hou

Key Accountabilities Deliverables Example Measures

Delegated Clinical  Under direction of relevant Allied  Evidence of assisting others responsibilities Health professional(s), implements to achieve their goals person centred goals/ programmes (partnership) that takes into consideration  Demonstrates respect, client/patient preferences empathy/understanding and  Accepts responsibility for own actions interest in client/patients. and decisions within area of work  Provides practical support for  Relays information and educates other team members to appropriately to the needs of the facilitate patient/client goals client/patient  Liaises with Te Oranga Tonu  In partnership with the patient/client, Tanga and/or other culturally monitor their progress toward specific agencies in the expected outcomes planning and implementation  Participates in on-going health of Whanau ora care delivery. education of patients/clients in a way Ability to articulate Te Oranga that they can understand Tonu Tanga service provision frame work  Facilitates client/patient responsibility to maintain and  Demonstrates understanding promote health and respect of bi-cultural and  Understands the principals of Te Tiriti cultural practices o Waitangi and how these apply  Documentation written within the context of health service shows a high level of provision specifically related to youth knowledge of the cultural and their needs. needs of the individual and their whanau

 Applies the notion of partnership and  The ability to articulate participation with Māori within the models and frameworks that workplace and the wider community. are reflective of mana whenua/maatawaka tikaka

 Promotes and participates in targeting Māori health initiatives by  Involved in the planning and implementation of treatment

Southern DHB Maori Health Worker – Youth Forensic 20160502 Page 3 of 9 which Māori health gains can be and service development achieved.  Forensic youth are seen within a week of referral  Develops an understanding of the Māori Health Action Plan and their responsibility in helping to achieving the goals and objectives within.

 Sensitive to the needs and unique practices of Tangata Whenua e.g customary healing practices and respect of Tangata whenua/Mana whenua

 Ensure prompt access to Tangata Whairoa and Tangata Whanau to Māori services within the Southern DHB

 Have sound knowledge of cultural and social groups in the southern region and an understanding of how to deliver services in a respectful and sensitive way, specific to cultural needs  Communication  Regularly reports information about  Updates Allied Health the patient/client’s intervention to professional/Multidisciplin relevant Allied Health professional ary Team (MDT) on  Relays information to patients/clients progress and effectiveness in a way that protects their rights and of interventions to allow informed decisions.  Ability to use alternative modes of communication  Uses a variety of communication strategies when required  Establishes rapport and trust with client/patient/family/whanau Teamwork  Participate in and contribute to the  Participate as a team functioning of the team member to ensure the best  Establish and maintain an effective outcomes for patients/ working relationship with other staff people Culturally sensitive  Practices in a culturally safe manner  Assists patients/clients to practice gain appropriate support and representation which reflects  Contribute in hui for Tangata their cultural needs and Whaiora/Tangata Whanau in preferences assessment, treatment planning,  Responds to requests for review, transfer, discharge. Facilitate assistance and assists in hui where necessary screening referrals to

Southern DHB Maori Health Worker – Youth Forensic 20160502 Page 4 of 9 determine the need for assessment and or  The assessments and interventions intervention are focused on dignity and respect; whilst building on the youth’s resilience  Has an understanding of the C.A.P.A model and youth forensic service  Provide individual work as indicated, provision framework and to support treatment goals and other the YSS service interventions determined jointly by framework and Te the youth forensic team Oranga Tonu Tanga Service provision frame work  Present Tikanga Whakaaro Cultural assessment) at Tirohanga Hou  (review meeting). Tikanga Whakaaro Responds to requests for will commence and be completed assistance with referrals within 4 weeks to determine need for assessment and/or intervention  Attend Tirohanga Hou Te Tai Ahoaho (Te Oranga Tonu Tanga service  Articulates both verbally building, Waakari) on a weekly basis. and written information Tirohanga Hou reports to be relevant to the youth in completed prior to this meeting clinical reviews

 Maintains and inputs  Maintain safety of youth data onto I.PM in a TangataWhaiora/Tangata Whanau at timely manner that all times reflects the needs of the service and organisation  Considers referral to and  Assist with developing and liaison with, other documenting treatment plans in multidisciplinary team situations where other disciplines are members, other services, involved to ensure integration. with effective co- ordination of services  Demonstrates provision  Provide appropriate treatment and of interventions which: safe management of youth and their - are sensitive and whanau responsive to the youth and Whanau needs - occur within a specific  Participate actively in the therapeutic multidisciplinary team meeting to approach/model or frame present and discuss clinical of reference with clear information relating to youth and rationale their whanau - are managed within allocated budgets  When appropriate provide - includes individual and/or consultation to other services where group interventions  Are reviewed as consistent

Southern DHB Maori Health Worker – Youth Forensic 20160502 Page 5 of 9 youth and their whanau are involved with the youth and whanau needs

 Provide advocacy for youth and their  Documentation indicates whanau or ensure that the youth has relevant assessment of the an advocate when required to meet youth. their cultural needs

 Can articulate policy and  If death occurs the Māori health procedure related to death in worker will work alongside the the community, inclusive of Kaumatua to ensure tangihangi tikaka best practice process is tika (correct)  Represent the cultural needs of  Tangata Whaiora/Tangata Whanau Documentation indicates a when required plan, any safety/risk issues, relapse prevention plan, strengths, goals, and interventions, involvement of  Contributes to the organisations whanau consistent with team participation in hui with Maori goals for the youth and their providers on a local and national family. level, when required  Delivers a standard of practice that reflects Tikaka best practice  Participate in the development and review of policy and procedures that  Evidence of attendance and reflect measurable outcomes for participation in meetings and Whanau, Hapu and Iwi Tirohanga Hou  Legislative  Demonstrates knowledge of policies  Adheres to Southern District requirements and procedural guidelines that have Health Board and legislative implications for day to day work standards of practice  As directed by Allied Health  Maintains confidentiality of professional(s), practises in accordance patient information with relevant legislation/codes/policies and upholds patients/clients’ rights Documentation  Adheres to the Southern DHB Health  Documentation is timely, Record Documentation Standards clear, concise and accurate (District). NB: clinical notes will be  Demonstrates literacy and monitored/supported by appropriate computer skills essential for Allied Health professional own practice and to support other team members

Professional  With support of other staff, identifies  Meets the mandatory training Development own level of competence, seeks requirements of the work assistance, advice and knowledge as place and of the relevant necessary Allied Health profession(s).  Takes responsibility for developing  Updates knowledge related and maintaining identified to practice guidelines competencies with support of  Keeps and maintains a appropriate Allied Health learning portfolio professional(s)  Maintains an up to date

Southern DHB Maori Health Worker – Youth Forensic 20160502 Page 6 of 9  Undertakes learning activities professional development relevant to own role, shares plan knowledge gained with others  Accesses supervision, debriefing and direction as necessary  Participates in appropriate Southern DHB Performance Appraisal Process Treaty of Waitangi  The Southern District Health Board is  Participate in appropriate committed to its obligations under training the Treaty of Waitangi. As an  Maintains cultural employee you are required to give competence effect to the principles of the Treaty of Waitangi - Partnership, Participation and Protection.

Health and Safety  Foster and support commitment to  Identifies and reports hazards achieving the highest level of health  Assists with resolving issues and safety, including identification that may cause harm to and reporting of all hazards, patients or staff assistance in resolving issues that  Demonstrates infection may cause harm to staff, and working control principles safely at all times.  Works safely at all times Quality and  Maintain professional and  Performance is in alignment Performance organisational quality standards. with HR quality audit standards, organisational  Ensure delivered work is planned, requirements, and delivered, and implemented professional standards. consistently against quality standards.  Continuously identify improvement opportunities to perform job in most effective manner.  Investigate opportunities to achieve goals in a more efficient way.

Southern DHB Maori Health Worker – Youth Forensic 20160502 Page 7 of 9 Role Descriptor Maori Health Worker – Youth Forensic

Professional Requirements and Role Specific Requirements Professional requirements  A competent understanding and an active approach to the use of Te Reo Māori, tikanga and whanaungatanga is essential  A relevant tertiary qualification with an appropriate professional association is an advantage Role specific requirements  Ability to write reports that reflect Tikanga Maori to a high level of articulation  The ability to use a variety of assessment models that reflect both mainstream and Māori. A working knowledge of cultural assessment and implementation of Maioha Hou  Computer and information technology skills  Demonstrated skills and experience in identifying and responding to the needs of young offenders affected by mental health/coexisting disorders  Proven competence, knowledge and skills in their professional field  Demonstrated knowledge and understanding of the legislative framework  Demonstrated ability to use sound judgement in a wide range of situations  Demonstrated comprehensive knowledge of health services and community resources both locally and nationally, specifically focussed on youth justice  Demonstrated ability to relate well to youth and their whanau  Demonstrated effective communication skills both written and oral  Demonstrated ability to work as an autonomous practitioner and also as a member of a multidisciplinary team  Demonstrated commitment to clinical and professional development, showing a pattern of continuous learning and updating of skills and knowledge  A commitment to providing the service in the community, in courts, Child family facilities, youth justice residents and prisons  Current driver’s licence  Experience in mental health  Experience in working with Māori youth and whanau  Experience working with Māori models and frameworks  A working knowledge of youth justice  Experience working alongside health professionals  Teaching skills

Note: The above example measures are provided as a guide only. The precise performance measures for this position will require further discussion and development as required to meet the needs of the Service

I have read and understand the above position description and role descriptor:

Southern DHB Maori Health Worker – Youth Forensic 20160502 Page 8 of 9 Name: ______(Please Print)

Signed: ______

Date: ______

Southern DHB Maori Health Worker – Youth Forensic 20160502 Page 9 of 9