Junk Mail: What Can I Do About It

Junk Mail: What can I do about it?

SpamblockeSpamblocke E-mail r rJunk Junk Mail Mail Program Junk Mail Filter FilterFilter

SPAMBLOCKER Junk Mail Filter

Spamblocker program was purchased by OSU and configured to block pornographic spam only by default. Follow these instructions to increase spam-blocking protection.

 Open e-mail from Spamblocker, click on link “Change my Spam Settings”  Login with your OKEY e-mail address and password o [email protected] and password (no word, contains number) o If you don’t know your OKEY password, go to okey.okstate.edu and click the link Forgot Your Password? Locked Out? 1. Click Profile button in lower left hand corner 2. Change setting to “Filter All Spam (Place in Quarantine) 3. Click Save

Twice a day you’ll receive an e-mail from Spamblocker with a list of e-mails it has blocked and placed in quarantine. If you wish to receive an e-mail that is in this list, click on the link to the left of the message that says “Deliver Message”. If you wish to delete the e-mail from the quarantine file, do nothing and it will be deleted in 10 days. E-mails cannot be manually removed from the quarantine, they can only be purged by the system 10 days after the message arrives. Simply put, if you want to receive an e-mail blocked by Spamblocker, click “Deliver Message”; do nothing and the message is deleted.

Read on to discover what to do to keep messages from a certain sender from being blocked accidentally by the Spamblocker software.

of 2 Junk Mail: What can I do about it?

E-mail Client Junk Mail Filters – available in Outlook 2003 and Netscape 7.x Outlook 2003 and Netscape 7.x both have Junk Mail filters built in. These can be used in addition to the filtering provided by Spamblocker.

Outlook 2003 – Click Actions/Junk E-mail/Junk E-mail Options By default Outlook 2003 is enabled and set to Low. Consider increasing this level of filtering to High, but check your Junk folder more often. E-mails that are filtered as junk can be moved from the

Netscape 7.x – Click Tools/Junk Mail Controls To enable the Netscape Junk Mail controls place a check beside “Move incoming messages determined to be junk mail to:” and change the Junk folder destination to “Local Folders”. This will move the messages off the server and onto your computer. Messages from people you wish to receive mail from can be dragged back to the inbox. Right click on the sender’s address to add it to your Address Book so Netscape will not consider mail from this user to be Junk.

Safe Senders and Blocked Senders Lists

Since there are two levels of spam protection, make sure that you are making changes to the right spam protection system to affect the changes you’re looking for.

Netscape does not have a Safe Senders or Blocked Senders list. Adding users to your address book is similar to a “safe senders” list.

Outlook 2003 – If a message that you want to receive is located in your Junk Mail folder, it has been blocked by Outlook. First move the message back to your inbox (drag and drop). To ensure that messages from that sender don’t get blocked by Outlook in the future, right click the message, choose Junk E-mail and click “Add Sender to Safe Senders List” or “Add Sender’s Domain (@example.com) to Safe Senders List”. If you do not wish to continue to receive messages from a particular sender, right click a message located in your inbox and choose Junk E-mail, then “Add Sender to Blocked Senders List”, or if you want to block a sender’s Domain (@example.com) add that sender to the Blocked Senders list, then go to Junk E-Mail Options, click on the tab that says “Blocked Senders” then select the address whose domain you wish to block, click Edit and remove everything before the @. Do this judiciously as much of the spam we receive comes from @yahoo.com, @msn.com and @hotmail.com, but messages from potential clients will also come from those types of addresses.

Spamblocker – If a message that you want to receive appears in the e-mail you receive from Spamblocker click Deliver Message to retrieve the message, then to avoid having messages from that sender blocked in the future, login to the Spamblocker web interface (over) and add the sender to your Safe Senders List by clicking the New icon at the top of the page. Add the address ([email protected]) or domain (@okstate.edu) and messages from these addresses will not be filtered by Spamblocker. If you notice that you receive a lot of messages from a particular domain, we recommend adding the domain to the Blocked Senders list on the Spamblocker server. Click the line that says Blocked Senders List, then use the New button at the top of the page to add addresses to the list.