University Supports for Students

UNIVERSITY SUPPORTS FOR STUDENTS :

All students have access to the many Student Services offered on campus. These services assist students during their time at Maynooth University and ensure that any difficulties that arise do not affect the students’ success in University.

Supports Available: Support Description: Contact Details: Location:

 First point of contact for students wishing to seek Telephone: (01) 708 3368 First Floor, advice or assistance with their general experience of Education University life. Fax: (01) 708 4523 House, North Campus.  It provides a front office for students seeking to access Email: [email protected] information on regulations and progression routes to Academic Advisory their degree. Office  The office provides an ombudsman-like role for students who may be encountering difficulties in their programme of study.

 Life@NUIM App: This app provides a centralised repository of key information that could be used to support first year students as they adjust to University life. The app will allow students to easily access tailored information, resources and upcoming events within the University. Supports Available: Support Description: Contact Details: Location:

 To support student academic writing. Email: [email protected] Rye Hall, North Campus.  The Academic Writing Centre offers free, friendly, non- judgemental writing help to any student, Also co-located undergraduate or postgraduate, regardless of course, with the Academic Writing degree or level. Mathematics Centre Support Centre.  Students can drop in on their own or in groups to work with tutors on course work or material/topics with which they may be having trouble.

 Students may also book one-to-one appointments to discuss their writing with peer tutors.

 The centre offers writing workshops, support writing groups, engages in discipline specific work and carries out research. Supports Available: Support Description: Contact Details: Location:

 The career development centre are happy to Telephone: (01) 708 3592 Career assist and work with students as they progress Development through planning their careers. Fax: (01) 708 3508 Centre, Arts Building,  Other services include: Email: [email protected] North Campus.

Career - A help-desk to ask questions. Development - Running seminars and employer presentations. - Providing free take away material including Centre employment directories and sector career guides. - Online resources including information sheets, seminar handouts, sample CV’s / applications / interviews. - A range of self assessment and careers interest tests. - Individual guidance – meeting with a careers adviser to discuss career options, CV feedback and interview preparation. - Advertising job listings on website and notice- board. - Visiting speakers giving presentations providing information on a range of career areas. - Employers on campus. - Careers and Postgraduate Study Fairs. Supports Available: Support Description: Contact Details: Location:

 Clubs (sporting) and societies (non-sporting) are groups Student Activities Officer: Student Centre run by students for the benefit of their fellow students. and Sports Ian Russell Centre,  There are a wide variety of groups to get involved with North Campus. during your time on campus. It is an opportunity to Telephone: (01) 708 6071 Clubs and Societies enhance your experience in University and develop new skills like financial planning, events planning, Email: [email protected] health and safety, etc. thus ensuring you are well prepared for the working world.

 As well as being a welcome break from academic studies, clubs and societies are also a great way of meeting friends and having fun.

 The Computer Centre Student Information pages Telephone: (01) 708 3830 Near the Aula contain information on the services provided by the Maxima, South Computer Centre for members of the student Fax: (01) 628 6249 Campus. population. These services range from training courses Email: [email protected] Computer Centre to manuals on supported software and facilities provided in the PACR’s. User Support:

 The User Support group provides computer related Telephone: (01) 708 3388 support to all staff and registered students. These services include a helpdesk service and training Email: [email protected] courses. Supports Available: Support Description: Contact Details: Location:

Crèche  The Crèche is available for the children of all college Telephone: (01) 708 3319 Rye Hall, students and employees. North Campus. Email: [email protected]

 The Examinations Office is responsible for the running Telephone: (01) 708 3820 Room 27/28, of the examinations in the University. Humanity Examinations Office Email: [email protected] House,  This work includes organisation of staffing, venues and South Campus. material for the examinations, proper provision of special facilities for candidates who are indisposed in any way, compilation of results, organising Examination Board meetings and the issuing of judgements. Supports Available: Support Description: Contact Details: Location:

 The Library helps students to make the most of their Telephone: (01) 708 3884 John Paul II time working and studying in Maynooth. Library, Fax: (01) 6286008 South Campus.  The Library provides a range of information skills and training courses to enable students to identify, obtain, Email: [email protected] evaluate and use information efficiently, effectively and ethically. The collection includes over 450,000 books / e-books and more than 42,000 electronic journals. Library  The Library provides Information Skills Tutorials (called LIST) throughout the year to ensure all library users can find and use the most appropriate resource.

 Help and support is offered by the Library to ensure students can identify appropriate information, access print and electronic resources, avoid plagiarism by citing and referencing material correctly, and make the best use of the Library.

 The Library also has a team of Subject Librarians who are responsible for research support to staff and students, academic liaison, information skills tutorials and the development of information skills programmes. Supports Available: Support Description: Contact Details: Location:

Email: Logic House,  The Mathematics Support Centre is a free service [email protected] South Campus. providing informal, friendly additional support to all undergraduate NUI Maynooth students. Support Centre Manager: Mathematics Support Centre  The Mathematics Support Centre provides a drop-in Dr. Ciarán Mac an Bhaird. centre. The sessions provide a relaxed, friendly and non-judgemental atmosphere for students who need Telephone: (01) 708 3992 assistance with any aspects of Mathematics or Mathematics related subjects. Email: [email protected]

Support Centre Director:

Dr. Ann O’Shea.

Telephone: (01) 708 3766

Email: [email protected] Supports Available: Support Description: Contact Details: Location:

 The Mature Student Office welcomes mature Maynooth Access Programme Access Office, applicants and encourages their pursuit of study at the MAP Lodge, University. Telephone: (01) 708 3307 / 6724 North Campus.

 Unique supports for mature applicants and students Email: [email protected] / include: [email protected]

Mature Student - Unique selection process with interview for many Tweet: @nuimaccess Office courses. - Summer academic skills courses. Emer Sheerin (Mature Student - Preparatory courses with guaranteed progression Officer) to degrees. - Advice and guidance on application/selection Telephone: (01) 708 3307 processes, courses, finance, supports. - Dedicated Mature Student Office staff. Email: [email protected] - A dedicated Mature Orientation Programme. - MAP Academic Advisors. Tweet: @nuimaccess - Support for Academic/Personal/Financial issues. - Career planning and employment opportunities. - Work placement opportunities in many of our courses. - Budgeting and finance advice service.  A two-day orientation programme for mature students Maynooth Access Programme Access Office, takes place each year prior to commencement of MAP Lodge, lectures. It aims to provide students with a wide range Telephone: (01) 708 3307 / 6724 North Campus. of information which will help them cope with the transition to university life and study. It familiarises Email: [email protected] / students with the campus and the Library, and provides [email protected] information on finance, accessing support, subject requirements and study skills. Tweet: @nuimaccess Mature Student Office Emer Sheerin (Mature Student (continued)  In order to ensure that students are supported as Officer) effectively as possible all academic departments have appointed a lecturer as a MAP Academic Advisor. They Telephone: (01) 708 3307 can offer academic guidance and support with course related academic issues or concerns and can offer a Email: [email protected] coordinated point of access and support. Tweet: @nuimaccess

 Student + : A unique and innovative module for first years at NUI Maynooth that runs the full academic year. Student + blends learning strategies with educational technology. Students learn about academic principles, study skills, writing techniques, using technology in learning, exam techniques and different learning styles.  Technology + : Technology + is an innovative module Maynooth Access Programme Access Office, that will introduce to you the latest educational MAP Lodge, technology and show you how to integrate it into your Telephone: (01) 708 3307 / 6724 North Campus. learning. There are several really useful tools that you can investigate during your time in NUI Maynooth. Email: [email protected] / Technology + shows you how to incorporate [email protected] educational technology into your daily life as a student. Tweet: @nuimaccess Mature Student Office  Advisory Service: The Mature Student Office provides Emer Sheerin (Mature Student (continued) an Advisory Service to all registered mature students Officer) on an individual and confidential basis. The office can be the first ‘port of call’ for mature students, and can Telephone: (01) 708 3307 offer assistance and guidance in any area in which a student is experiencing difficulties whether academic Email: [email protected] or personal. Tweet: @nuimaccess

 Mature Student Society: The society organises social events throughout the year and members of the society are always available to help new students settle into University life.

Supports Available: Support Description: Contact Details: Location:

 The Access Office through the Maynooth Access Telephone: (01) 708 6025 MAP Lodge, Programme (MAP), supports students with disabilities, North Campus. mature students and school leavers from socio- Email: [email protected] economic disadvantages backgrounds. Maynooth Access  The supports are personal, academic and financial in Twitter: @nuimaccess Programme nature and are designed to promote confidence and independence.

 All academic departments have appointed a lecturer as a MAP Academic Advisor. These advisors have a clearly defined role to assist students supported by MAP with academic course related queries and concerns.

 Your student ID card is a course long card which means it is valid for the normal duration of your course. You will need your card to gain access to the Library and other Access Controlled buildings, also to enable you to borrow books from the Library and finally to avail of MyCard services in the Student Record Office, Fees Office and Students Union.  The MyCard functionality on the card allows you to put money onto your card either on-line or through top-up machines for print / copy and use of your card for payments in on-campus restaurants. Supports Available: Support Description: Contact Details: Location:

 The Residence Office is open for all students of the Telephone: (01) 708 3827 / In the Student University during term and throughout the summer (01) 708 Services Centre, months. 3826 North Campus.

Residence Office  It provides information to assist students to find suitable accommodation for their stay in NUI Maynooth.

 The office has an open door policy and students are welcome to avail of the drop-in service.

 Security staff provide twenty-four hour service Their primary point of contact is via Arts Building, throughout the year with offices located at the Arts the telephone / radio network. North Campus. Security Service Building and South Campus. Telephone: (01) 708 3929 And also office  The security team are committed to ensuring a safe on South and secure environment for all persons working, Campus. studying and visiting the University Campus.

Supports Available: Support Description: Contact Details: Location:  The Student Assistance Fund provides financial support to students who are in significant financial difficulty Email: [email protected] and whose participation in college would be at risk without support.

Student Assistance  The fund is described as a contributory payment which Fund helps students meet some of the day-to-day costs associated with being in college.

 All students registered on full-time courses at NUI Maynooth, at both undergraduate and postgraduate level, are eligible to apply.

Telephone: (01) 708 4729 Student - Free, confidential service where help can be given Budgeting with advice on any money issue. Email: [email protected] Advice Centre, - Advice on budgeting and living costs. 1st Floor, - Help with checking your entitlements. Student Budgeting Student Services - Accessing Social Welfare payments. Advice Service Building, - Assisting with SUSI process or SUSI appeals. North Campus. - Liaising with external agencies such as MABS, FLAC, SUSI, etc. on your behalf. - Advice on outstanding bills and loan repayments.

Supports Available: Support Description: Contact Details: Location:  This is a professional confidential counselling service Telephone: (01) 708 3554 Top Floor, provided to all registered students of NUI Maynooth. Student Services  It provides the opportunity for any student to discuss in Centre, private with a professional counsellor any concerns North Campus. which may be impacting on academic performance or Student Counselling personal health and well-being. Service  Other services include: Individual counselling, therapeutic group work, drop-in service, provision of talks and seminars to students, provision of workshop series throughout both semesters, provision of information on relevant self-help resources and literature, and a psychiatric clinic during term-time.

 Provides students with an efficient, friendly, caring and confidential medical service during their time at Telephone: (01) 708 3878 Ground Floor, University. Student Services Building,  The service is envisaged as an addition to the student’s Student Health North Campus. Centre own family doctor or specialist medical service.  Other services include: primary care consultations, walk-in clinics, nurse’s consultation, travel immunisation/vaccinations, sexual health consultations and emergency consultations.

Supports Available: Support Description: Contact Details: Location: Registration  The Student Records Office provides the following Telephone: (01) 708 3813 Central Area, services to students: Ground Floor, Email: [email protected] Humanity - Important dates and deadlines. House, - Registration information for all new students. South Campus. - Registration schedule for 2014/2015. - On-line registration for continuing students. Student Records - Registration Guide – quick guide to on-line Office registration. - Change of subjects / Modules – read before make any amendments online. - Academic transcript of results. - Change of address. - Change of qualification. - Extension of registration. - Letters certifying attendance. - Replacement of degree parchments. - Student ID cards. - Stamping of forms (medical, social welfare, J1-Visa, scholarship applications) - Student withdrawal / deferrals.

Please note: Telephone: (01) 708 3813 Registration  All first year undergraduate, postgraduate and Central Area, repeating students must register in person in Email: [email protected] Ground Floor, September. Humanity  First year students must use the on-line change of mind House, facility in order to change subject / module selections. South Campus.  Continuing undergraduate and postgraduate students can register on-line. Check NUI Maynooth e-mail account for dates and details in early September.  30th Sept: Latest date for registration without Student Records incurring €100 fine. Office  11th Oct: Deadline for change of semester 1 module (continued) selections. Change of mind to be made on-line in Student Web Services.  14th Feb: Deadline for change of semester 2 module selections. Change of mind to be made on-line in Student Web Services.  Note: Students taking modules outside their degree discipline must have a permission letter signed by both the Head of Dept. of the module being taken and also the Head of Dept. of the module being dropped. This change cannot be made online.  First year students: you must take compulsory modules listed in your first year timetable.  Second and Third year students: you must take compulsory modules listed in your timetable. Please Telephone: (01) 708 3813 Registration ensure you have the correct amount of optional Central Area, modules selected. Email: [email protected] Ground Floor, Humanity  ** It is your responsibility to check that you have the House, correct amount of credits. South Campus.

 Your NUI Maynooth e-mail address which you received at registration will be used as the primary source of communication between the University and you the student. You must check your e-mail account on a regular basis even if using the mail forwarding facility from your NUI Maynooth account to your personal account.

- Students: it is your responsibility to be registered correctly and to ensure your registration and all subsequent amendments are correct and in order.

- Students will incur penalties of up to €100 for any amendments to their subject/module registration record after the above deadlines.

Supports Available: Support Description: Contact Details: Location:  There are many resources and people in Student Telephone: (01) 708 4694 Student Services to help you on your journey of new challenges, Services, meeting new people, exploring opportunities for Email: [email protected] North Campus. yourself and discovering who you are. (Executive Assistant for Student Student Services  Mission statement: “Student Services is an integral part Services) of the University community, enabling the promotion and development of its educational mission. Using a holistic approach, we offer a range of clearly defined services to support and empower students to achieve their personal and academic potentials and so enhance their life’s journey. We strive to create a community which is open and caring and where diversity is expected and respected”.

 There are a number of services available on the Website: Online web including on-line registration, change of subject/module selections, change of address, on- https://studentweb.nuim.ie/ line payment of fees and a facility to check details Student Web of registration, financial statements and exam results. Services Email: [email protected]  In order to access the Student Web Services, go to www.nuim.ie and click on ‘For Current Students’. Student Web Services is located within this. You will need your student ID number and your password that you received at registration.

 Note: All continuing undergraduates and Website: Online Student Web postgraduates must register on-line for their Services courses, whereas all first years and all repeating https://studentweb.nuim.ie/ (continued) students must register in person. However, first year students must use the on-line change of mind facility in order to change subject / module Email: [email protected] selections.

Telephone: (01) 708 3669 / Maynooth Student’s Union  Content to follow on their website. (1) 708 5819 Student Union, North Campus. Email: [email protected]