Instructional Program Review and Planning

I. ANNUAL INSTRUCTIONAL PROGRAM REVIEW AND PLANNING PROGRESS

BUSINESS PROGRAM REVIEW FALL 2007 PROGRESS REPORT

1. What is the status of the objectives identified in the Program Action Plan (operational and new initiative) from section VII, Program Priorities.

2. If some objectives were attained, how successful were the changes in improving program effectiveness?

3. If some objectives were not attained, what were the impediments? Do you still believe these objectives will lead to program improvements?

SEE ATTACHED TABLE FOR ANSWERS TO QUESTIONS #1, #2, #3.

4. Review the feedback from the TLP on section III, Student learning Outcomes. Please summarize your progress on your assessment plan

SEE ATTACHED BUSINESS PROGRAM ASSESSMENT PLAN GRID

5. What have you learned from the program review and planning process that would inform future attempts to change and improve your program?

We know how important planning is to the success of any business and as arduous as the process is, it is very helpful to do a business plan checkup/update regularly. This process has caused us to focus our efforts more carefully and has forced us to look at where we are and compare it to where we would like to be. It has helped us to look at our program as a business that must constantly strive to improve. However, many of the areas that are most important to the success of our program is out of our hands; things like individual student preparation, achievement, and success. All we can do is improve our program, provide the highest quality instruction that we can, and encourage/motivate our students to work hard to be the best that they can be and we are doing that. The assessment plan can help us to see where our students fall short of the goals we have set for them. While we will do all that we can to improve our teaching/instruction/program, our students must learn to set goals for themselves and work hard to achieve those goals.

Overall, this process has been beneficial. We’ve learned that adequate funding and institutional support is critical for effective implementation of our program plan.

6. The planning committee thought it was too early to see any impact on program data and therefore program data is not being generated this semester. However, if you would like to see an update of your program’s data, including 2005-2006, you can contact the research office at [email protected] or look at data on COGNOS at http://siren.4cd.net/cognos

1 BUS PROGRAM ACTION PLAN

OPERATIONAL PLAN

Desired Objectives Activities Lead Timeline Question #1 Question #2 Question #3 Outcomes Dept maintained Full-time faculty Participate in Maintain full-time BUS Dept Within Box current level of f/t N/A N/A hiring Box 2A process faculty faculty 2A guidelines faculty Not having an interim Dept lost its current Research hire in Jan ’08 and a Maintain BUS Dept Jan 07 f/t classified staff Classified staffing classified list of N/A permanent hire ASAP classified staffing faculty retreat person sooner than positions will decrease services anticipated to students and faculty. Lack of lab coordinator Tutor hours declined who hires and over previous supervises tutors. Select number Tutor/Supplemental Research BUS Dept semesters. Want to Inability to find qualified and desire Fall 06 N/A Instruction possibilities faculty reach 25 hours per tutors. positions week of tutoring to Qualified tutors not meet student needs. available to work at times needed. Pursue funding Tutors assisted in via budget, FPM, BUS Dept Dept. secured ‘06/’07 Dept. needs increased Fall 06 maintaining level of grants, VTEA, or faculty tutor funding tutor funding for 08/’09. service to students partnerships To improve the success of the BUS program, the dept. needs more Announce in accounting tutors. BUS classes fall Dept. hired tutors in Tutors assisted in ‘08/’09 tutor funding has 2006 and place BUS Dept FA07 and is now Hire personnel Spring 07 maintaining level of not yet been obtained; ad with faculty identifying tutors for service to students. the institutional tutor Employment SP08. funding process is in Center transition—a new funding process is being developed.

2 Desired Objectives Activities Lead Timeline Question #1 Question #2 Question #3 Outcomes The revised BUS program LMC Full-time BUS certificates Skills Certificates faculty will meet emphasize a ladder Revise Business Revised have been revised conduct a retreat T. Adkins January 07 of skills. These new N/A Certificates certificates and approved by the to revise certificates were Curriculum certificates approved Nov 07. No Committee. current data. Review existing New AS degree in certificate/degree Business Develop new No current data; or research other Administration certificate/degree— New certificate(s) B. Nash Fall 07 degree just N/A programs to approved by if new faculty hired approved. create new Curriculum certificate Committee Fall 07. Transition and learning In progress. The curve in understanding department has the requirements for Each faculty Updated course completed some of completing the new member will BUS Dept Update course outlines using End of Spring our course outlines COOR forms; inability revise a full-time N/A outlines new PSLOs within 2007 and inactivated for adjunct faculty for selection of faculty college calendar courses that haven’t updating course course outlines been taught in the outlines; lack of full-time last 5 years expertise in specialty areas of the curriculum. P/T faculty are limited in what they have time to Complete course Dept hired new p/t do, but this new hire is Develop new outline forms and faculty person who is No current data—first doing all she can to get course offerings—if submit to New courses New faculty Fall 2008 helping to develop a course offered Fall this program going new faculty hired curriculum new legal secretary 07. (creating ads, flyers, committee program. recruiting students, etc.) First time course offered, it was canceled.

3 Desired Objectives Activities Lead Timeline Question #1 Question #2 Question #3 Outcomes One of our biggest impediments to taking Revised and taught courses online is the online BUS 80, 186, online supplement form and 187. BUS 185 and its instructions. will go online in SP They are unclear and it 08. The dept Revise business Offer online Aliotti, Spring 2007 has been a difficult and Complete online acquired four online courses for online course in Adkins, & through Fall No current data arduous process getting course form MS Office courses instruction schedule Nash 2009 clear directions on how from the Computer to fill out the forms and Science dept. REAL even which form should 5, BUS 59, and BUS be used. The online 86 are scheduled to course supplement go online in FA 08. deadlines are too restrictive. T Adkins and J Fish attended real estate webinar to learn Train faculty to Enroll in online Complete flex BUS Dept Ongoing about the resources N/A N/A teach online flex activities activities faculty available to take real estate courses online. Research up-to- Select training BUS Dept date online Ongoing In Progress N/A N/A activities faculty training activities Training funds are Apply for required for faculty to traditional Commit funding to BUS Dept Ongoing In Progress N/A get the training needed funding for activities faculty to teach online more training activities effectively.

4 Desired Objectives Activities Lead Timeline Question #1 Question #2 Question #3 Outcomes The Clarus report identified how critical Funding to purchase a web site is for B Nash and R Aliotti software; time improving met with IT resource constraints to learn instructional and person to discuss the software; and cost and program Bus/Accounting web time of maintaining site. Set aside Redesign web BUS Dept effectiveness. The site. The dept will Most faculty persons Revise/design Dept funding from page with revised faculty, Joe dept has an outdated SP 2008 devote time at the don’t have the expertise web page budget to pay for certificates and Navera , and web site. The dept Jan 08 retreat to to build/maintain a web web redesign online offerings IT resources initiated other discuss the college site nor do they have marketing ideas— changes in creating the time; will require a working with the and maintaining web single individual with district-wide CIS sites. release time to properly steering committee to build and maintain. develop program brochures.

5 NEW INITIATIVE PLAN

Desired Objectives Activities Lead Timeline Question #1 Question #2 Question #3 Outcomes Hire full-time faculty for BUS Dept Within Box Dept tabling as long as Participate in Box demand Full-time faculty full-time 2A we maintain our current N/A N/A 2A process content areas faculty guidelines level of full-time faculty. to grow programs Management opposed hire. Dept Select or believes strongly that design BUS Dept Dept’s request for Research classified January night coordinator is Classified staffing appropriate full-time evening coordinator N/A list of positions retreat necessary to provide classified faculty denied. services to students position and faculty after 5 p.m. Management opposed hire. Dept believes strongly that Participate in hiring BUS Dept Dept’s request for Hire evening Hire for Fall night coordinator is processes for full-time evening coordinator N/A coordinator 2007 necessary to provide classified positions faculty denied. services to students and faculty after 5 p.m. Management opposed hire. Dept Pursue funding via believes strongly that BUS Dept Dept’s request for FPM, grants, Hire evening Hire for Fall night coordinator is full-time evening coordinator N/A VTEA, or coordinator 2007 necessary to provide faculty denied. partnerships services to students and faculty after 5 p.m. Participate in IT and Room 232 hardware Some courses Fully operational funding process to Fully classified updated. Upgrades Funding, IT schedule cannot be offered in workstations to purchase adequate operational staff needed for Room 235 and lack of day or Ongoing 235 or Brentwood instruct BUS and ergonomically workstations in overseeing and Brentwood for evening lab due to inadequate courses correct BUS labs BUS upgrades to MS Vista coordinators workstations. workstations classrooms and MS Office 2007.

6 Desired Objectives Activities Lead Timeline Question #1 Question #2 Question #3 Outcomes Need upgrade to Selection of VISTA, MS Office 2007, Some courses Offer cutting edge Research currently cutting-edge BUS Dept Medical software cannot be offered in software used BUS software software full-time Ongoing packages and possibly NA 235 or Brentwood applications applications application in faculty QuickBooks for both due to inadequate BUS labs Pittsburg and workstations Brentwood locations Funding, IT support, Use of cutting- inadequate Participate in BUS Dept edge software 2008 funding allocation workstations in funding process to full-time Ongoing NA application in process just beginning. Room 235 and purchase software faculty BUS courses Brentwood. Lack of lab coordinators. IT, classified Funding, IT support, personnel in Purchased QuickBooks Rely on support Legal use of district support of charge of software for LMC and services to software Some licenses have Microsoft software Maintain license BUS Brentwood SP 07. Will complete and application in Ongoing been maintained may hamper our agreements classrooms, purchase Medical purchase license BUS and/or obtained. ability to maintain and district Manager license for SP agreements classrooms licensing in the purchasing 08. future. Dept BUS DeptfFull- Find funding to Upgraded time faculty Up-to-date upgrade rooms rooms 232, with other By end of classroom 232, 235, and 238 235, & 238 to areas on No progress N/A Funding, IT support Fall 2007 technology to smart smart campus (IT, classrooms classrooms LMC Foundation, purchasing) Review existing Developed new certificate/degree certificates/degrees. Develop or revise New or revised New full- or research other Fall 2007 Will research new N/A N/A certificate/degree certificate(s) time faculty programs to create areas (RIM, Real new certificate Estate Appraisal).

7 Desired Objectives Activities Lead Timeline Question #1 Question #2 Question #3 Outcomes Complete course outline forms and Develop/revise New courses or submit to New faculty Fall 2008 N/A N/A N/A course offering revised courses curriculum committee Several faculty members developed courses that are Expand online Enroll in online flex Complete flex BUS Dept currently taught Funding and time Ongoing In Progress faculty training activities activities faculty online. These constraints courses have led to an increase in enrollments Research up-to- Select training BUS Dept Funding and time date online training Ongoing In Progress N/A activities faculty constraints activities Find funding for Commit funding BUS Dept Funding and time Ongoing In Progress N/A training activities to activities faculty constraints Begin by Dept developed an Develop scheduling a assessment pilot which assessment Assessment BUS Dept retreat to generate Spring 2008 Myra Snell has No current data NA process for next plan faculty planning for reviewed. (See review assessment attached) Seek assistance BUS Dept from experts on Implement faculty and Myra Snell reviewed campus (currently assessment Fall 2009 N/A N/A assessment dept’s pilot project. Nancy Ybarra and plan personnel Myra Snell) Work with LMC marketing director Market new to determine ways Marketing plan New faculty Fall 2008 N/A N/A N/A program to advertise offerings

8 PROGRAM ASSESSMENT PLAN Fall 2007

Steps in the assessment Title of Program: Business cycle 7

0 (1) Identify an Institution- Apply critical thinking to research, evaluate,

A level SLO (if appropriate) analyze, and synthesize information. F (2) Identify a Program-level Use critical thinking to research, analyze and SLO (related to the ISLO if synthesize information to solve common business appropriate) problems. (3) Identify the group of BUS 18 students students to be assessed (4) Identify or develop Direct measures of student learning (required): assessment instruments Students in the Business Department will demonstrate their ability to use critical thinking skills (Circle or describe to analyze and synthesize information to solve a instruments you will use to common business problem using the MS Office assess student achievement Excel tool to achieve an appropriate outcome. of the SLO) BUS 18-MS Excel project-based practicum/lab See attached sample case study (5) Develop criteria to Attach a list of criteria and a description of assess student work, define proficient performance of the SLO; alternatively, “proficient” you may attach a rubric. See attached rubric

r (6) Collect and assess Answer these questions as part of FA 07 plan: o

8 student work. Make

0 When will the student work be collected or observations and describe P observed? Late in the 2008 Spring semester. S patterns in overall student 8 0

performance. Who will assess the student work? Business A Faculty F

r Who is responsible for documenting what the a

e program learns from the assessment? T. Adkins 8

0 (7) Develop action plans to Answer this question as part of FA 07 plan:

A improve student Who is responsible for coordinating the F performance. Complete the development and implementation of action TLP Assessment Report plans? and return it with FA 08 T. Adkins annual update to program review. 9

0 (8) Implement the action

P plans S

Need help? Contact the Coordinators of the Teaching and Learning Project, Myra Snell [email protected] or Nancy Ybarra [email protected]. An electronic version of this form is available under Planning on the LMC intranet.

Submitted By: T. L. Adkins 4/3/2018 Business Program Critical Thinking Rubric

4 = High level excellence in evidence of critical thinking ability and performance at the college level. Solution applies relevant course/business concepts to solve a problem (such as using Excel to accurately calculate economic order quantity). Solution meets all of the specifications of the problem and states all relevant and significant assumptions for the model in a clear manner. 3 = Demonstrable, competent, expected evidence of critical thinking ability and performance at the college level. Solution applies some relevant concepts but some minor misunderstanding or oversight renders the solution incomplete. Solution meets all but one or two minor specifications of the problem and states some relevant and significant assumptions for the model, but the list is incomplete or is somewhat unclear. 2 = Minimally acceptable, inconsistent evidence of critical thinking ability and performance at the college level. Solution attempts to apply relevant course concepts but overlooks a significant concept or piece of information that impedes finding a workable solution. Major aspects of the problem are not addressed in the solution and if assumptions for the model are given, they may be irrelevant, insignificant, unclear or demonstrate a confused understanding of the model used. 1 = Poor, unacceptable evidence of critical thinking ability and performance at the college level. Solution attempts to apply irrelevant concepts. The work does not address the problem and does not state assumptions for the model.

Submitted By: T. L. Adkins 4/3/2018