Converter Adhesives and Chemicals Private Limited (CAC) Manufactures Adhesive Chemicals

Microsoft SQL Server Customer Solution Case Study

CAC Improves Yield and Enhances Work-Life Balance for Its Employees

Overview “You don’t see employees working late any more, Country or region: India as the processes have been automated completely. Industry: Manufacturing We never expected the dramatic improvement in Customer Profile work-life balance that it would bring about.” Converter Adhesives and Chemicals Pvt. Ltd. (CAC), established in 1984, Dr. Ravi Talwar, Director, Converter Adhesives and Chemicals Private Limited manufactures two-component dry laminating adhesives and primers. It has Converter Adhesives and Chemicals Pvt. Ltd. (CAC), a leader in been offering solvent-based adhesives since 1985. the laminating adhesive business was shopping around for an enterprise resource planning (ERP) solution. It wanted to Business Situation Lack of information flow and access to replace its FoxPro-based legacy application with a state-of-the- relevant information plagued CAC. Visits art solution that would help improve business performance. to the factory shop floor were required to determine the production status, shortfalls, or delays resulting in CAC invested in Ramco’s e.Applications because, it required the ineffective planning and allocation of resources. least amount of customization, and offered an online, real-time solution that could be implemented quickly. Solution CAC decided to implement Ramco e.Application’s production, financials, Today, the financials are up-to-date and the management human resources, inventory, and quality modules on Microsoft® Windows Server makes more informed decisions. Employees are no longer System™. working long hours to close accounts. In fact, all employees

Benefits leave office by 18:00 on most days, improving work-life balance  Improves efficiency for all!  Better control  Improved cash flow  Improves accounting efficiency  Better work-life balance

“This solution has Situation system, which was extremely difficult to Converter Adhesives and Chemicals manage and lacked integration,” comments helped us in accurate Private Limited (CAC) manufactures V. S. Manikkam, Manager of Information decision making, adhesive chemicals used for converting Technology at Converter Adhesives and various kinds of plastic films, foils, and Chemicals Pvt. Ltd. reduce resource papers into superior quality flexible wastage, monitor packaging materials for the food, personal Businesses change according to market care, household, and pharmaceutical demands and this calls for corresponding purchase requirements industries. Fifty percent of raw material is changes in the underlying enterprise online, increase imported and approximately 25 percent of applications. In reality, most applications the sales come from exports. are built for flexibility only until production yield, and implementation but cannot handle changes reduce reconciliation CAC is headquartered in Mumbai, and has subsequently. CAC required a solution that its manufacturing base in Navi Mumbai. In could be easily adapted to the changing time." October 2001, CAC commissioned a business scenarios. V. S. Manikkam, Manager, Information second plant at the same location taking its Technology, Converter Adhesives and capacity to over 12,000 tonnes per annum Chemicals Private Limited (TPA). Further expansions in 2003 took its Solution total production capacity to 15,000 TPA. To manage its increasing volume of business, CAC decided to implement an CAC's has four depots in India at New ERP solution. It zeroed in on Ramco’s Delhi, Kolkata, Noida, and in Chennai. With e.Application suite after evaluating several stocking locations all over India and in competing solutions. “Besides Ramco, we several other countries, CAC meets evaluated products such as QAD customer requirements with short and MFG/PRO, Oracle, BaaN, and a few reliable delivery times. smaller players. Ramco scored over the others with its ease of implementation, CAC is using the Ramco’s customized TCO [total cost of ownership], and the fact Web-based depot management system that they offered us a one-stop solution. and the depot user processes the sales Ramco undertook the responsibility of invoicing through WEB, which is integrated integrating the solution for us as well,” with the enterprise resource planning explains Manikkam. (ERP) system. With a mix of prebuilt functions and CAC required a solution that would allow it business processes, Ramco delivered an to track inventory and stocks at various industry-specific solution ideally suited for locations from the factory to the depot, as CAC. The solutions are also geared to well as new orders and shipments. support the organization’s ongoing changes in business processes Its Microsoft® Visual FoxPro®-based subsequent to the implementation. solution had islands of information and did not give a holistic view of the organization. CAC decided to connect the headquarters, “We had a FoxPro-based disparate legacy factories, and the depots across the "This solution has country. It decided to deploy Ramco’s sales Users now have online access to order management, shipping, purchase information on their desktops. For example, helped us in accurate order management, inventory management the senior management can see the decision making, system, excise, production process, production batches in work in progress as statistical process control/statistical quality well as the quality of each batch. Online reduce resource control, accounts payable, accounts postings to financials from all the modules wastage, monitor receivable, general ledger, fixed assets, and item-wise realization are available at human recourses, and payroll. All these the desktop. purchase requirements modules are architected to work online, increase seamlessly with any other application. CAC's depots in India are connected to the company's ERP system providing flawless production yield, and The implementation began in February sales management and inventory control. reduce reconciliation 2000 and was completed in less than eight All business processes are streamlined and months. Microsoft SQL Server™ 2000, part there is better control due to the integrated time." of Microsoft Windows Server System™ online system. V. S. Manikkam, Manager, Information integrated server software, is the Technology, Converter Adhesives and centralized database hosted on an IBM "This solution has helped us in accurate Chemicals Private Limited Xeon. The application is also hosted decision making, reduce resource wastage, centrally and accessed by all employees monitor purchase requirements online, online over the intranet. Ramco increase production yield, and reduce e.Applications leverages Microsoft reconciliation time," says Manikkam. Exchange Server version 5.5, part of Microsoft Windows Server System integrated server software, to create an Improved Cash Flow efficient workflow to manage business In addition, the company has been able to processes. improve cash flow and collections. The accounts receivable module provides online information and hence aging Benefits receivables can be monitored closely. This By implementing Ramco e.Applications on has resulted in a dramatic increase in Windows Server System, CAC has a single monthly collections. integrated system that gives it a snapshot view of all functions within the organization. Improves Accounting Efficiency Books of accounts have become very easy Improved Yield to maintain. All subledgers (inventory Using the production process planning and management system, shipping, account plant operations module, CAC has been payable, account receivable, fixed asset) able to improve the production yield are closed by the second of the month and substantially. This has been a quick general ledger closing is done at the latest payback on the investment in ERP. by the fourth of the month. “At any time, we have the profit and loss available. This is a Better Control big improvement from our legacy system,” explains Manikkam. Better Work-Life Balance With improved business efficiency, the employees are able to complete their work faster. “You don’t see employees working late any more, as the processes have been automated completely. We never expected the dramatic improvement in work-life balance that it would bring about,” comments Dr. Ravi Talwar, Director at Converter Adhesives and Chemicals Pvt. Ltd.

About Ramco Systems Limited Ramco Systems Limited, a subsidiary of Ramco Group, is a global provider of personalized enterprise solutions that bridge the gap between companies' IT capabilities and business objectives. What sets Ramco apart is the internal capability to assemble applications using Ramco VirtualWorks™, a groundbreaking, model- based development and delivery platform that enables the assembly of personalized applications for an enterprise’s unique, best, and next business practices.

Ramco Systems has over 1,000 customer installations across 30 countries serving 100,000 users and representing 70 different industry segments. This includes large global corporations such as Bemis, The Swatch Group, Cisco, Columbia Helicopters, Schlumberger, Hyundai, and Philips, and customers in India such as MMTC, ICICI, Numaligarh Refinery, Government of Andhra Pradesh, ICI Uniqema, Coats India, Jindal, Northern Coal Fields, Chennai Petroleum, Amara Raja Batteries, and Indian Airlines. For More Information Microsoft Windows Server System For more information about Microsoft Microsoft Windows Server System products and services, call the Microsoft integrated server infrastructure software is Sales Information Center at 1600 designed to support end-to-end solutions 111100. To access information using the built on Windows Server 2003. It creates World Wide Web, go to: an infrastructure based on integrated www.microsoft.com/india innovation, Microsoft’s holistic approach to building products and solutions that are For more information about Converter intrinsically designed to work together and Adhesives and Chemicals Private interact seamlessly with other data and Limited products and services call +91- applications across your IT environment. 22-2285-5388. To access information This helps you reduce the costs of ongoing using the World Wide Web, go to: operations, deliver a more secure and www.cacindia.com reliable IT infrastructure, and drive valuable new capabilities for the future growth of For more information about Ramco your business. Systems Limited products and services call +91-44-2235-4510. To access For more information about Windows information using the World Wide Web, Server System, go to: go to: www.microsoft.com/ ‌windowsserversyste m www.ramco.com/

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