Key Skills and Competencies

1030 West Olympic Avenue Los Angeles, CA 90024

Brook Stone Phone: 123-456-7890 Email: [email protected] Receptionist www.resume2017.net

Seeking a position as a receptionist where my strong organizational skills will contribute PERSONAL to company success. I’m fully understand that as a receptionist he will be the eyes and SUMMARY ears of a business, and has to be a buffer for other people in the office. I am able to present a professional image, in line with any employer’s core values to all people contacting or visiting office. One of my strongest points is the ability to deal calmly with visitors under challenging conditions.

 Receptionist WORK ABC Group, Los Angeles, CA - April 2014 - Present EXPIRIENCE Responsibilities: - Greet visitors and employees courteously and cater for their special requests, needs and complaints.

- Screening phone calls and visitors to weed out unwanted sales calls.

- Logging information on calls received and maintaining detailed records.

- Organizing the meeting rooms and overseeing visitor car parking.

- Filing paperwork and administrative records in the correct place.

- Booking appointments for senior managers.

- Set up and maintain accurate data management systems.

- Receiving deliveries, couriers, incoming faxes & arranging distribution to recipients.

- Processing and coordinating outgoing post.

 Customer Service Agent ABC Group, Los Angeles, CA - September 2012 – April 2014

KEY SKILLS AND COMPETENCI RECEPTIONIST PROFESSIONAL PERSONAL ES Kathy Johnson  Greeting visitors professionally  Microsoft Excel  Teamwork  Administrative tasks  Microsoft Access  Listening skills  Screening phone calls  PowerPoint  Communication  Office safety procedures  Recordkeeping skills  Supervising members of staff  Advanced First  Time management  Customer service orientation Aider  Quick learner  Creating formats for documents  German Speaker  Affairs management  Problem solving  French speaker  Hardworking  Influencing skills

Cathedral College of Commerce - 2008-2012 ACADEMIC Bachelor of Business Administration QUALIFICATI ONS Coventry Central College - 2006-2008 Mathematics, Fundamentals of Economics, Statistics, Psychology, Civics

Available on request REFERENCES