Problem Solving Form (8-Step) for ITAR Or Non-SQN Issues

Title Originating Plant: Opened by: Where found: Customer: Material: Owner: Material description: Tracking #: Vendor: Customer Tracking #: Supplier Support SQE: Date Opened Serial Number: Date Closed: Comp. Lot Code:

1. Problem Description (check box A1 if ITAR data is on this form)

2. Measurement Method At the Time Defective Parts/Assemblies Produced (check box A1 if ITAR data is on this form)

3. Containment Summary (check box A1 if ITAR data is on this form)

Location Method of Check When Suspect Qty

4. Root Cause Analysis (check box A1 if ITAR data is on this form)

5. Process Verification – First 4 Steps (check box A1 if ITAR data is on this form) CORRECT PROCESS? Yes/No/NA Comments

Standardized work followed?

Standardized work posted?

Job done on all shifts the same way?

Operator understands standards?

Form: AT-10181 -1 Rev: 2013-05-08 Regular operator?

Operator properly trained?

Operator understands quality outcomes? Operator knows how to communicate quality concerns?

CORRECT TOOLS? Yes/No/NA Comments

Correct tools/fixtures/error proofing?

Has PM been done?

Are tools functioning correctly?

CORRECT PARTS? Yes/No/NA Comments

Correct parts?

Parts routing current?

Parts stocked in correct location?

Error proofing needed?

Form: AT-10181 -1 Rev: 2013-05-08 PARTS CHANGED? Yes/No/NA Comments

Parts changed?

BOB vs. WOW parts different?

Parts in spec?

6. Implementation of Corrective Action (check box A1 if ITAR data is on this form)

What Where When Who

7. Effectiveness of Corrective Action (Evaluate) (check box A1 if ITAR data is on this form

What Method Who When Completed

Form: AT-10181 -1 Rev: 2013-05-08 8. Problem Prevention & Institutionalization of Problem Solving (check box A1 if ITAR data is on this form) ITEMS TO UPDATE Target Date Date Completed PFMEA REVIEWED RPN OLD = RPN NEW = CONTROL PLAN/STEP SHEETS OPERATING INSTRUCTIONS (JES) LAYERED AUDIT ERRORPROOFING WORKFORCE NOTIFIED/DISCUSSION LOG VISUAL AIDS GVC QUALITY ALERT TRAINING ASSESSMENT OTHER (Tool Layout, Containment Sheets, etc.) PLANT(S) NOTIFIED READ ACROSS/INSTITUTIONALIZA TION

Form: AT-10181 -1 Rev: 2013-05-08