Table B below responds to questions 3 and 4:

3 (a) What processes were used 4. What is the normal protocol that is 3 (b) How was and/or is it being Name of Entity to advertise the existence of the followed when allegations of fraud are advertised? respective fraud/hotline? registered with these lines? 1. AGRISETA In terms of stakeholders/users, it In terms of stakeholders/users, it is The fraud line is monitored by an is advertised permanently on the advertised permanently on their website. independent provider who reports the website. At any gathering (e.g. At any gathering (e.g. AGM and annual findings to the internal auditors and the AGM and annual road shows), road shows), information is distributed. CEO/COO. This report is presented to the information is distributed. audit committee where direction is given by the committee. 2. BANKSETA The anti-fraud hotline number is The anti-fraud hotline number is primarily Allegations of fraud are reported directly to primarily advertised by means of advertised by means of marketing and the Chief Executive Officer (CEO), marketing and communication communication media. The hotline Chairperson of the Audit & Risk Committee mediums. The hotline number is number is prevalent on the BANKSETA (for issues pertaining to the CEO, only the prevalent on the BANKSETA letter letter templates and staff e-mail electronic Chairperson is designated to receive the templates and staff e-mail signatures. report directly) and to a designated senior electronic signatures. manager of the anti-fraud hotline service provider. 3. CATHSSETA Posters and advertisement To be advertised at all public gatherings Hotline operator reports directly to the campaigns. where the entity is involved as well as on chairperson of the audit committee and this the website. DVD distributed in English, committee will investigate them. Afrikaans, Sotho and Zulu. 4. CETA N/A N/A N/A 5. CHE Training awareness for all The hotline information including the Calls are logged directly with the OPSC employees. contact number to be disseminated Anti- Corruption Hotline. through the CHE website. Currently under review. 3 (a) What processes were used 4. What is the normal protocol that is 3 (b) How was and/or is it being Name of Entity to advertise the existence of the followed when allegations of fraud are advertised? respective fraud/hotline? registered with these lines?

6. CHIETA Workshops were held with staff Hotline is advertised online and in every The monitors advise the internal auditors and stakeholders at the respective office. Posters, pens, rulers with fraud who in turn will have to meet the audit forums. Posters/Fraud Prevention hotline details disseminated. committee chair to determine the validity of Plan widely disseminated. the allegations and commission an inquiry. The fraud report is a standing item at every audit committee and the chair reports to the Accounting Authority. 7. ETDPSETA At ETDP SETA’s website, all ETDP SETA website, all promotional The Chairperson of the ETDP SETA’s Audit promotional materials, materials and publications and framed Committee receives reports from Deloitte. publications and framed posters in posters in its offices. its offices. 8. EWSETA N/A N/A N/A

9. FASSET An Anti-Fraud Charter is in place The hotline is communicated internally to An escalation procedure is implemented to together with the respective fraud staff and externally in all FASSET’s report the incident to the CEO and/or Board management policies. Internal and communications such as newsletters and Chairman who are tasked with confirming external communication channels the website. the veracity of the initial allegation. An were used to communicate the investigation is conducted by Internal fraud “tip offs” hotline. Auditors or other suitably qualified forensic experts as deemed necessary and corrective action is then taken in line with the FASSET’s Fraud Response Plan. 10. FOODBEV N/A N/A The Auditor-General and/or the DHET will 3 (a) What processes were used 4. What is the normal protocol that is 3 (b) How was and/or is it being Name of Entity to advertise the existence of the followed when allegations of fraud are advertised? respective fraud/hotline? registered with these lines? SETA inform the Chairperson of the Board or the CEO about the matter.

11. FP&M SETA After the fraud hotline was Fraud Awareness Training Sessions have A complaint or report of malpractice or launched on 21 August 2012, been held for internal stakeholders (staff misconduct must as soon as is reasonably fraud awareness training sessions members). The fraud hotline information possible be passed on to the Chief were conducted; the fraud hotline is also published on the SETA’s website Executive Officer, Board or Audit details and information were and in the quarterly newsletter as a way Committee Chairperson. published on the SETA’s website of advertising the fraud hotline to external and in the quarterly newsletter. stakeholders. The fraud line posters with Complaints of malpractice will be the toll free numbers are visible in all the investigated by the Chief Executive Officer SETA offices (Head and regional offices). unless the complaint is against the Chief Executive Officer or is in any way related to the actions of the Chief Executive Officer. In such cases, the complaint should be passed to the Chairperson of the Board who will nominate an appropriate investigating officer or the Chairperson of the Audit Committee if the complaint is in any way related to the actions of the Board Chairperson. 3 (a) What processes were used 4. What is the normal protocol that is 3 (b) How was and/or is it being Name of Entity to advertise the existence of the followed when allegations of fraud are advertised? respective fraud/hotline? registered with these lines? If there is evidence of criminal activity then the investigating officer should inform the South African Police Service.

12. HWSETA  Print media;  Print media; The following process will be followed:  HWSETA website;  HWSETA website;  Deloitte will receive and manage the  Workshops;  Workshops; calls  Handouts in meetings; and  Handouts in meetings; and  Details then forwarded to Internal  HWSETA offices  HWSETA offices Auditors and the Office of the CEO  Investigations conducted  Outcome revealed to the caller if known If there are criminal elements the matter is also reported to relevant law enforcement agency. 13. INSETA INSETA advertises in INSETA communications. A report is generated and sent to the Audit correspondence and at Committee Chairperson and INSETA stakeholder forums. investigates the allegations and actions. 14. LGSETA N/A N/A N/A 3 (a) What processes were used 4. What is the normal protocol that is 3 (b) How was and/or is it being Name of Entity to advertise the existence of the followed when allegations of fraud are advertised? respective fraud/hotline? registered with these lines? 15. MERSETA It is on our website, letter head, It is on their website, letter head, It is dealt with in terms of Fraud Policy and PowerPoint presentation PowerPoint presentation templates and Fraud Prevention Plan. templates and notices in the notices in the building. Through the building. Through the regular regular fraud awareness campaign. fraud awareness campaign. 16. MICT The national anti-corruption The national anti-corruption hotline has The issues are reported to MICT. MICT will hotline number has been placed been placed on the website then investigate the allegations and take the on the website www.mict.org.za www.mict.org.za necessary steps based on the nature of the incident. 17. MQA  Newsletters  Pamphlets They are sent to the Chairperson and CEO.  Website  Brochures  Newsletters  Website

18. NSFAS The ethics line was established as The ethics line is advertised on the Any allegations of ethical misconduct are an internal facility in the NSFAS NSFAS website: [email protected]. investigated by Internal Audit. If the internal audit function. allegations are found to have merit and of The ethics line is advertised on an annual nature, they are reported to the the NFSAS website and has been South African Police Service. communicated to all staff. 19. PSETA N/A N/A N/A 20. QCTO N/A N/A N/A 21. SAQA N/A N/A N/A 22. SASSETA The hotline is advertised The hotline is advertised permanently on These reports are sent to both the CFO and permanently on their website. At their website. At any gathering, e.g. AGM the Chairperson of the Audit and Risk 3 (a) What processes were used 4. What is the normal protocol that is 3 (b) How was and/or is it being Name of Entity to advertise the existence of the followed when allegations of fraud are advertised? respective fraud/hotline? registered with these lines? any gathering, e.g. AGM and and annual road shows, pamphlets are Committee. annual road shows, pamphlets are distributed. distributed. 23. SERIVICES Information is published on the Information is published on the SSETA’s A Whistleblower report is received from the SETA SSETA’s website’s main page, website, pamphlets, posters in front Whistleblower line via e-mail and the office pamphlets distributed, posters put entrances of all buildings, staff of the Administrator as well as the Risk up in front entrances of all information sessions, and part of standard Manager is copied. The relevant executive SSETA’s buildings, staff footer of each e-mail sent from Services manager is informed by the Risk Manager information sessions conducted SETA staff. to deal with the matter. The Administrator is and message is part of standard informed and regular status updates are footer of each e-mail sent from presented to him. The Whistleblower report Services SETA staff. is a standing item on the Audit and Risk Committee’s agenda and therefore regular status reports are submitted to them. If the matter requires external investigation it is handed over to the legal department. Each time an update is received, the Whistleblower or Administrator is informed accordingly. 24. TETA Flyers, postings on website, Yes, it is publicly advertised through Reports are sent to the TETA CFO on a letters to stakeholders. flyers, postings on website, and letters to weekly basis who as the risk officer stakeholders. conducts follow up reviews or investigations on alleged fraud. 25. W&RSETA Advertising is done through the The details of the fraud line have been The issues are reported to W&RSETA. distribution of posters and flyers at placed on the website. W&RSETA will then investigate the any of its road shows conducted allegations and take the necessary steps and with the hotline number on its based on the nature of the incident. 3 (a) What processes were used 4. What is the normal protocol that is 3 (b) How was and/or is it being Name of Entity to advertise the existence of the followed when allegations of fraud are advertised? respective fraud/hotline? registered with these lines? stationery (calendars, pens and etc.)