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ADVERTISEMENT FOR A TEMPORARY POST Closing Date – 30th December 2013

Job Title: Custodian

Pay Band: Team Support (£17,200 pro rata)

Possible Location: Caerphilly Castle

Pattern of Working: Part time – 8 hours per week – includes weekends and bank holidays.

From 1st January 2014 to 28th February 2014 – with the possibility of extending beyond end February.

Contract Type: Fixed Term – Temporary Contract

Key Tasks:  Providing a warm and courteous, bilingual welcome, identifying visitors’ needs.  Selling admission tickets, a range of publications and souvenirs and seeking to maximise income from sales.  Responding effectively to visitor queries about the site, its history, education facilities, private hire, events, Cadw and the local area;  Ensuring that the site is safe and accessible for all visitors, contractors and staff and that security procedures are followed where necessary.  Liaising with the events team and external event providers to ensure that events run smoothly on the day.

Key Skills:  Deliver excellent customer service  Good interpersonal and communication skills  Ability to work well with colleagues  Ability to operate effectively in a retail environment, including touch screen till and PDQ operation.  Good planning and organisational skills to ensure work is effectively organised.  Good ICT skills and familiarity with Microsoft Office would be helpful;

Other Information: Post holders will receive on site training from their line manager and other experienced staff as appropriate.

Jackie Arrowsmith – 01443-336079 Contact Point: [email protected]