THE UNIVERSITY OF TEXAS AT ARLINGTON DEPARTMENT OF MANAGEMENT

Management 3318 - 011: Organizational Behavior Fall 2009; 3 Credit Hours LEC 84067 TCCTR Room TBD Monday and Wednesday 8:30 p.m. to 9:50 p.m.

Dr. Earl W. Crisp Phone: UTA: 817-272-3166 Office: 209 Management Office Work: 972-839-5687 E-mail: [email protected]

Office Hours: Monday 7:30 – 8:30 p.m. or by appointment

COURSE OBJECTIVES

This course is an introduction to the factors that influence individual and group behavior in organizations especially in the areas of psychosocial and behavioral issues in management. The course is based on interdisciplinary approach, with major contributions from psychology, administrative science, engineering, medicine, sociology, and philosophy. The course uses on behavioral analysis, metaphysical concepts, and organizational concepts. The five specific objectives are:

1. Students will be able to describe individual processes and behaviors such as personality, ethics, motivation, learning, performance management, and preventative stress management.

2. Students will be able to identify interpersonal processes and behavior such as communication, group dynamics, decision-making, conflict, leadership and fellowship.

3. Students will be able to identify and differentiate the major theories of work motivation.

4. Students will be able to identify characteristics of group/team dynamics and their decision-making.

5. Students will learn about organizational processes and structure through an analysis of job design and organization culture and organizational change.

6. Students will be able to describe the major theories of leadership and their core tenets.

When you have finished this course you will be able to:

1. Describe and successfully apply critical concepts in organizational behavior. 2. Use organizational concepts to understand, evaluate, and recommend improvements in the effectiveness of individuals, groups, and organizations.

REQUIRED MATERIALS

Text: Nelson, Debra and James Quick, Organizational Behavior: Foundations, Realities and Challenges , 6e, (Thomson/Southwestern Publishing, 2009).

Thought for the Day: Sign up sheet available.

DETAILED EXPLANATION OF COURSE REQUIREMENTS

I. Article Briefs

The student must complete three (3) one page briefs from three different sources. The first article should appear from a newspaper, the second from a business magazine (e.g. Fortune, Money, Forbes, etc.), the third should be from a professional publication from one of the following sources, it must be within the last five years, and it must relate to a topic covered in class.

Selected Journal Sources on Organizational Behavior

Academy of Management Executive Hospitality and Healthy Administrative Management Administration Advanced Management Journal Management International Review Business Horizons Organizational Dynamics California Management Review Personnel Journal Harvard Business Review Sloan Management Review

This assignment is designed for the student to (1) become familiar with current management literature and (2) develop skill in concise, tight communication about a specific topic. Executive attention spans are often measured in seconds, thus the need for high impact and focused messages.

The student must prepare a one-page, single-spaced brief, which covers two items:

(1) The student should have a one or two paragraph typed summary of the article highlighting the key points of the article as well as any conclusions or implications. (2) The student should have one or two paragraphs, which either analyzes the article from his/her perspective OR relates the article directly to their personal experience. (3) A copy of the Article must accompany the write-up At the top of the brief you should include your name, the author’s name and the article reference.

EXAMPLE: Article #1

Kari E. Schember Janice R. W. Joplin and Catherine S. Daus. “Challenges of leading a diverse workforce.” Academy of Management Executive. Vol. XI. No. 3 (August 1997): pp. 32-47.

II. Examinations

The four examinations consist of multiple choice and essay questions. These semester examinations are not comprehensive and cover material up to the date of the examination. Each examination is based upon the text and supplemental readings, lectures, and experiential exercises. Make up exams will not be permitted without prior permission from the instructor, and only in extreme cases.

III. Experiential Exercises

The purpose of the experiential exercises is to have the student come to some understand the material in the course on a personal level. Therefore, the learning that comes from the experiential exercises will be highly individualistic. The important point here is for the student to actively participate in each exercise. Groups will be formed in the class during the second week of the semester.

IV. Personal Planning

Five Year Plan Students who do not have a “five-year plan” should use the following categories as a guide in developing their plan: Career, Education, Financial, Family, and Personal. Each student should look at their present situation in the current year and then look to the following years to see what events or changes may occur. For example: you may currently be classified as a Junior and you hope to graduate in the year 2011; start a Masters program in 2011 and graduate with the degree in 2014. A similar future outlook should be considered for the other categories. Events can be identified in bullet statements and then each bullet can be developed in detail when writing the final paper. Particular emphasis should be placed on the first six months to include specific activities, goals and objectives.

V. Career/Life Planning which will include the following:

Past, Present and Future (PowerPoint required) The purpose of this paper is to enhance the student’s own career and life development through a rigorous process of self-examination, environment exploration, and consideration of available courses of action. Most of us spend a major portion of our adult lives in vocational careers and all of us spend a lot of time in our own lives. Success in our careers and in our lives depends upon imaginative fantasizing, careful planning, and disciplined effort. Little luck is involved because luck is preparation-meeting opportunity. The background for this paper entails a process of carefree dreaming, thoughtful self-examination, (which can be enhanced through the skill and interest offered by our Counseling, Testing and Placement Center in Davis Hall), reading, and interviewing others. The actual paper should be a 10 to 15 page, typed, double-spaced presentation that includes:

(1) a brief self assessment which considers both your strengths, weaknesses, and career/life interests. Identify who you are. (2) a statement of your career and life objectives for the next five years. (See info about 5-year plan.) Include here a brief description of the industry, and company(s), in which you have an interest. (3) a brief profile of two contemporary or historical figures whom you particularly admire. Include the characteristics that you particularly admire in these figures. (References expected) (4) the results of one interview with a manager in the company or industry in which you are interested. Include identifying information for this person and a description of how they arrived at their current position.

VI. Graded Items

Class Participation/Group discussion/Binder (25 points) 25 points Each Examination (50 points each) 200 points Three Article Briefs (25 points each) 75 points Five Year Plan 20 point

Career Planning Paper/Power Point(100 points) 80 points 400 points

POINTS: A = 366 – 400 D = 266 – 299 B = 333 – 365 F = Below 265 C = 300 – 332

COLLEGE POLICY

Students who have not paid by the census date and are dropped for non-payment cannot receive a grade for the course in any circumstances. Therefore, a student dropped for non-payment who continues to attend the course will not receive a grade for the course. Emergency loans are available to help students pay tuition and fees. Students can apply for emergency loans by going to the Emergency Tuition Loan Distribution Center at E. H. Hereford University Center (near the southwest entrance). TOPICAL COURSE OUTLINE/GUIDE

DATE TOPIC READINGS

INTRODUCTION Part1

Aug 24 Introduction of Students Overview of semester Form Groups

Aug 26 Organizational Behavior and Opportunity Chapter 1 Film: 8 Mile; YOU 1.1, 1.2; Ethical Dilemma Experiential Exercise 1.1, 1.2

Aug 31 Challenges for Managers Chapter 2 Film: Mr. Baseball; YOU 2.1; Ethical Dilemma Experiential Exercise 2.1; Case: Harley Davidson Case: Google Part 1

INDIVIDUAL PROCESSES AND BEHAVIOR Part 2

Sep 2 Personality, Perception, and Attribution Chapter 3 Film: The Breakfast Club; YOU 3.1, 3.2; Ethical Dilemma; Experiential Exercise 3.1; Case: Branson

Sep 7 Labor Day Holiday

Sep 9 Attitudes, Values and Ethics Chapter 4 Article #1 Due Film: Emperor’s Club; YOU 4.1, 4.2; Ethical Dilemma Experiential Exercise 4.1, 4.2; Case: Canine Companions

Sep 14 Motivation Chapter 5 Film: For the Love of the Game; YOU 5.1, 5.2; Ethical Dilemma; Experiential Exercise 5.1; Case: Motivating Creativity at Pixar

Sept 16 Continuation of Chapter 5 Review for Exam Number One

Sept 21 Exam #1 (Chapters 1 – 4) Learning and Performance Management Chapter 6 Five-Year Plan Due Film: Seabiscuit; YOU 6.1, 6.2; Ethical Dilemma; Experiential Exercise 6.1, 6.2; Case: Hewlett-Packard Sept 23 Stress and Well-Being at Work Chapter 7 Film: Meet the Parents; YOU 7.1, 7.2; Ethical Dilemma; Experiential Exercise 7.1, 7.2; Case: American Red Cross Case: Google Part B

Sept 28 Stress and Well-Being at Work Chapter 7

INTERPERSONAL PROCESSES AND BEHAVIOR Part 3

Sept 30 Communication Chapter 8 Article #2 Due Film: Patch Adams; YOU 8.1, 8.2; Ethical Dilemma; Experiential Exercise 8.1, 8.2; Case: Implications of Comm.

Oct 5 Communication Chapter 8

Oct 7 Exam Review

Oct 12 Columbus Day/Navy Birthday Exam # 2 (Chapters 5 – 8)

Oct 14 Work Teams and Groups Chapter 9 Film: Apollo 13; YOU 9.1, 9.2; Ethical Dilemma Experiential Exercise 9.1, 9.2; Case: The Eden Alternative

Oct 19 Work Teams and Groups Chapter 9

Oct 21 Work Teams and Groups Chapter 9

Oct 26 Decision Making by Individuals and Groups Chapter 10 Film: Dr. Seuss; YOU 10.1, 10.2; Ethical Dilemma Experiential Exercise 10.1, 10.2; Case: Whole Foods

Oct 28 Decision Making by Individuals and Groups Chapter 10

Nov 2 Power and Political Behavior Chapter 11 Film: Scarface; YOU 11.1, 11.2; Ethical Dilemma Experiential Exercise 11.1, 11.2; Case: American Heart

Nov 4 Power and Political Behavior Chapter 11 Article #3 Due

Nov 9 Leadership and Followership Chapter 12 Film: U-571; YOU 12.1, 12.2; Ethical Dilemma Experiential Exercise 12.1, 12.2; Case: Brinker

Nov 11 Veterans Day Chapter 12 ORGANIZATIONAL PROCESS AND STRUCTURE Part 4

Nov 16 Jobs and the Design of Work Chapter 14 Film: Reality Bites; YOU 14.1, 14.2; Ethical Dilemma Experiential Exercise 14.1, 14.2; Case: Coca Cola

Nov 18 Jobs and the Design of Work Chapter 14 Case: Google Part 3

Nov 23 Exam #3 (Chapters 9-12)

Nov 25 Organizational Design and Structure Chapter 15 Film: Casino; YOU 15.1, 15.2; Ethical Dilemma Experiential Exercise 15.1, 15.2; Case: Solectron

Nov 30 Organizational Culture Chapter 16 Film: Backdraft; YOU 16.1, 16.2; Ethical D. Experiential Exercise 16. 1, 16.2 Case: Patagonia

Dec 1 Managing Change Chapter 18 Film: Field of Dreams; YOU 18.1, 18.2; Ethical Dilemma Experiential Exercise 18.1, 18.2; Case: Cisco System

Dec 7 Final Exam (Chapters 14, 15, 16, 18) Time 8:15 - 10:45 p.m. Final Papers Due

Grades Due – Available via SAM & Web August Note: The Instructor retains the right to modify the syllabus schedule as necessary.