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VIRGIN MOBILE POST-PAID MOBILE SERVICE PRICING TABLE SECTION 3 - PRICING PLANS ONLY AVAILABLE AS A SPECIAL FOR CUSTOMERS

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ABOUT THIS SECTION This is Section 3 of the pricing table for the Virgin Mobile post-paid mobile service. This section contains the pricing plans that we will only offer to customers as a special under our general terms. These pricing plans are not generally available (that is they are closed to new customers and to existing customers who want to change pricing plan) unless we agree otherwise. The pricing plans that we offer to new customers are contained in Section 2 of this pricing table. If you cannot find the name of your pricing plan in this section, you should refer to Section 2 for your pricing plan or you can call us for more information. You may also need to refer to the following: Section 1 of this pricing table for general information on the calculation of charges for use of the service and other call charges not covered by your pricing plan, Appendix I for a list of countries in each group for international calls, and the Value Added Service Features Appendix A for the description and charges for the range of value added service features available with the service. The meaning of the words printed in italics like this is explained in the dictionary. 4

VIRGIN MOBILE BIG PLANS AND BIG PLANS BYO Eligibility The Big Plans are available from 1 October 2012 to 7 August 2013 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Big Plans with our approval* and if your current agreement for the service is a: non-fixed length agreement; or fixed-length agreement with less than 3 months of the minimum term remaining. The Big Plans BYO are available from 1 October 2012 to 7 August 2013 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Big Plans BYO with our approval* if your current agreement for the service is a non-fixed length agreement. * When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Big Plan you wish to connect to. Minimum term You must agree to either a non-fixed length agreement (BYO plan) or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Big Plan 29, 39, 49, and 59 and Big Plan BYO 29, 39, 49, and 59. 5

Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service. Note, BYO plans receive a $10 discount off the minimum monthly charge for the 24 month plans (as set out in Table 2 below); charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. 6

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the plan and minimum monthly charge of your Big Plan 29, 39, 49, and 59 and Big Plan BYO 29, 39, 49, and 59. . Table 2 below contains pricing details of the the Big Plan 29, 39, 49, and 59 and Big Plan BYO 29, 39, 49, and 59. Table 3 below contains details of international calling rates for the Big Plan 29, 39, 49, and 59 and Big Plan BYO 29, 39, 49, and 59. Table 1

Call Type Eligible Call

National Voice Calls Yes

National Video Calls Yes

National and International Text Yes

National and International Photos Yes

International Calls Yes

13 Numbers (except Customer Service) Yes

Pagemail Diversions No

Globetrotting No

Premium SMS No

Virgin Vibe content No

12, 18, 19 Numbers No

124Red Directory Assistance- 124733 No

Other special numbers (eg DUI, SOS) No

Insurance No

Handset Payments No

Satellite Calls No

Virgin Mobile Customer Service No

Calls to national or international GSM mobile No services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

Table 2 7

Big Plan 29 Big Plan 39 Big Plan 49 Big Plan 59 Plan ($250) ($450) ($450) ($700) Minimum Monthly Spend – 24 $29 $39 $49 $59 month plan Minimum Monthly Spend - $19 $29 $39 $49 BYO Monthly included value 250 450 450 700 Monthly included mobile data 250MB 1GB 2GB 3GB allowance Minimum total cost over 24 $696 $936 $1,176 $1,416 months – 24 month plan Billing interval(s) 60 secs 60 secs 60 secs 60 secs

Standard call rate / per 60 sec $0.99 $0.99 $0.99 $0.99

Standard video call rate / per $0.99 $0.99 $0.99 $0.99 60 sec V2V voice calls / per 60 sec* $0.00 $0.00 $0.00 $0.00 V2V video call rate / per 60 $0.00 $0.00 $0.00 $0.00 sec* Standard Flagfall $0.40 $0.40 $0.40 $0.40 V2V voice Flagfall $0.00 $0.00 $0.00 $0.00 V2V video Flagfall $0.00 $0.00 $0.00 $0.00 Standard SMS $0.28 $0.28 Unlimited Unlimited V2V SMS* $0.00 $0.00 $0.00 $0.00 International SMS $0.45 $0.45 $0.45 $0.45 Standard national & $0.60 $0.60 $0.60 $0.60 international MMS V2V MMS* $0.00 $0.00 $0.00 $0.00 13 Numbers per 60 sec $0.99 $0.99 $0.99 $0.99 (except Customer Service) 13 Numbers Flagfall (except $0.40 $0.40 $0.40 $0.40 Customer Service) 1800 Numbers per 30 sec $0.17 $0.17 $0.17 $0.17 1800 Numbers Flagfall $0.25 $0.25 $0.25 $0.25 Data Rate $/MB (charged by $0.21 $0.21 $0.21 $0.21 kb)

** To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $2.00 International group 2* /min $3.00 International group 3* /min $4.00 International group 4* /min $6.00 International group 5* /min $13.00 International group 6* /min $25.00 *see Appendix I for a list of countries in each group. 8 What happens if the service is cancelled early – 24 month plans If the service is cancelled before the expiry of the minimum term you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. What happens if the service is cancelled early – BYO month-to-month plans If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date. 9

VIRGIN MOBILE $89 TOPLESS & $89 TOPLESS BYO Eligibility The $89 Topless plan is available from 1 July 2011 until 7 August 2013, to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to Topless plans with our approval* and if your current agreement for the service is a: non-fixed length agreement; or fixed-length agreement with less than 3 months of the minimum term remaining. The $89 Topless BYO plan is available from 1 October 2011 until 7 August 2013 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the $89 Topless BYO plan with our approval** if your current agreement for the service is a non-fixed length agreement (i.e. a BYO plan). * When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Topless plan you wish to connect to. Minimum term You must agree to either a non-fixed length agreement (BYO plan) or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 1.1, 2 and 3 below set out the charges that apply to the Topless & Topless BYO plans. Each month you must pay: a minimum monthly charge (which provides you with an unlimited amount of eligible calls and a value of included data for each plan). You must pay this minimum monthly charge even if you do not make calls from the eligible services or use the relevant services to reach the total value of included data. Note, the Topless BYO plan receives a $10 discount off the minimum monthly charge for the $89 Topless (24 month) plan (as set out in Table 2 below); charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; in respect of the $89 Topless plan, equipment charges payable for equipment you have purchased from us; charges for data made over the amount of included data for the relevant service will be charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. The Virgin Mobile Fair Use Policy applies to your usage while on the Topless plans. Please refer to Appendix B. Any included value of data that you may be entitled to: applies to downloads and uploads of data on your service; and 10 expires at the end of each month and is not refundable or transferable, even at account closure. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an Unlimited ‘eligible call’. Table 1.1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included plan credit and minimum monthly charge of the Topless plans. Table 2 below contains pricing details of the $89 Topless & $89 Topless BYO plans. Table 3 below contains details of international calling rates for the Topless plans. Table 1

National Text Yes

International Text No

National MMS Yes

International MMS Yes

International Calls No

1800 Numbers No

Globetrotting No

Premium SMS No

124Red Directory Assistance- 124733 No 11

Rave Rate No

Insurance No

Satellite Calls No

Calls to national or international GSM No mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge

Table 1.1

National Voice Calls No

National Video Calls No

National Text No

International Text Yes

National MMS No

International MMS No

13 Numbers (except Customer Service) No

1800 Numbers No

Globetrotting No

Premium SMS No

Rave Rate No

Insurance No 12

Satellite Calls No

Calls to national or international GSM No mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge 13

Table 2

$89 Topless & $89 Topless Plan BYO

Agreement Term 24 months or month-to-month

Minimum Monthly Spend – 24 $89 month plan

Minimum Monthly Spend – BYO $79 plan

Monthly included value $89 Monthly included mobile data 4 GB allowance Minimum total cost over 24 months $2,136 – 24 month plan Billing interval(s) 30 secs

Standard call rate / per 30 sec $0.00

V2V video call rate / per 30 sec $0.00

Standard Flagfall $0.00

V2V video Flagfall $0.00

Standard SMS $0.00

International SMS $0.35

Standard MMS $0.00

International MMS $0.00

13 Numbers per 60 sec (except Customer Service) $0.00

13 Numbers Flagfall (except Customer Service) $0.00

To 30/4/12 - Data Rate $/kb $0.002 After 30/4/12 - Data Rate $/MB $0.205 14

Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early – 24 month plan If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan. If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. What happens if the service is cancelled early – BYO month-to-month plan If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date. 15

VIRGIN MOBILE BIG PLAN $29 & $39 AND BIG PLAN BYO $29 & $39 Eligibility The Big Plan $29 & $39 are available from 1 July 2011 until 30 September 2012 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Big Plan $29 & $39 with our approval* and if your current agreement for the service is a: non-fixed length agreement; or fixed-length agreement with less than 3 months of the minimum term remaining. The Big Plan BYO $29 & $39 are available from 1 October 2011 until 30 September 2012 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Big Plan BYO $29 & $39 with our approval* if your current agreement for the service is a non-fixed length agreement. * When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Big Plan you wish to connect to. Minimum term You must agree to either a non-fixed length agreement (BYO plan) or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Big Plan $29 & $39 and Big Plan BYO $29 & $39. 16

Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service. Note, BYO plans receive a $10 discount off the minimum monthly charge for the 24 month plans (as set out in Table 2 below); charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. 17 Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the plan and minimum monthly charge of your Big Plan $29 & $39 or Big Plan BYO $29 & $39. Table 2 below contains pricing details of the Big Plan $29 & $39 and Big Plan BYO $29 & $39. Table 3 below contains details of international calling rates for the Big Plan $29 & $39 and Big Plan BYO $29 & $39.

Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Big Plan $29 Big Plan $39 18

Minimum Monthly Spend – 24 $29 $39 month plan

Minimum Monthly Spend - BYO $19 `$29

Monthly included value $450 $650

Monthly included mobile data 250MB 500MB allowance

Minimum total cost over 24 months – 24 month plan $696 $936

Billing interval(s) 60 secs 60 secs

Standard call rate / per 60 sec $0.99 $0.99

Standard video call rate / per 60 $0.99 $0.99 sec

V2V voice calls / per 60 sec* $0.00 $0.00

V2V video call rate / per 60 sec* $0.00 $0.00

Standard Flagfall $0.40 $0.40

V2V voice Flagfall $0.00 $0.00

V2V video Flagfall $0.00 $0.00

Standard SMS $0.28 $0.28

V2V SMS* $0.00 $0.00

International SMS $0.45 $0.45

Standard national & international $0.60 $0.60 MMS

V2V MMS* $0.00 $0.00

13 Numbers per 60 sec (except $0.99 $0.99 Customer Service)

13 Numbers Flagfall (except $0.40 $0.40 Customer Service)

1800 Numbers per 30 sec $0.165 $0.165 1800 Numbers Flagfall $0.25 $0.25 To 30/4/12 - Data Rate $/kb $0.002 $0.002

After 1/5/12 – Data Rate $/MB $0.205 $0.205 19

** To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early – 24 month plans If the service is cancelled before the expiry of the minimum term you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus 20 the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. What happens if the service is cancelled early – BYO month-to-month plans If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date. 21

VIRGIN MOBILE FAIR GO PLANS AND FAIR GO BYO PLANS Eligibility The Fair Go $49 & $59 plans are available from 1 July 2011 until 30 September 2012 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Fair Go plans with our approval** and if your current agreement for the service is a: non-fixed length agreement; or fixed-length agreement with less than 3 months of the minimum term remaining. The Fair Go BYO $49 & $59 plans are available from 1 October 2011 until 30 September 2012 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Fair Go BYO plans with our approval** if your current agreement for the service is a non-fixed length agreement (i.e. a BYO plan). * The Fair Go $19 plan is only available as a web offer at www.virginmobile.com.au. ** When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Fair Go plan you wish to connect to. Minimum term You must agree to either a non-fixed length agreement (BYO plan) or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Fair Go and Fair Go BYO plans. 22

Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service. Note, BYO plans receive a $10 discount off the minimum monthly charge for the 24 month plans (as set out in Table 2 below); charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included credit and minimum monthly charge of your selected Fair Go & Fair Go BYO plan. Table 2 below contains pricing details of each Fair Go & Fair Go BYO plan. Table 3 below contains details of international calling rates for each Fair Go & Fair Go BYO plan. 23

Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Fair Go $49 Fair Go $59

Minimum Monthly Spend – 24 $49 $59 month plan

Minimum Monthly Spend –BYO $39 $49 plan

Monthly included value $400 $700 24

Monthly included mobile data allowance 2GB 3GB Minimum total cost over 24 months – 24 month plan $1,176 $1,416

Standard video calls / per 60 sec $0.99 $0.99

V2V voice calls / per 60 sec* $0.00 $0.00

V2V video call rate / per 60 sec* $0.00 $0.00

V2V SMS* $0.00 $0.00

Standard national & $0.60 $0.60 international MMS

V2V MMS* $0.00 $0.00

13 Numbers per 60 sec (except $0.99 $0.99 Customer Service)

13 Numbers Flagfall (except $0.40 $0.40 Customer Service)

1800 Numbers per 30 sec $0.165 $0.165

1800 Numbers Flagfall $0.25 $0.25

To 30/4/12 - Data Rate $/kb $0.002 $0.002

After 1/5/12 – Data Rate $/MB $0.205 $0.205 25

* To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early – 24 month plans If the service is cancelled before the expiry of the minimum term you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. What happens if the service is cancelled early – BYO month-to-month plans If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date. 26

VIRGIN MOBILE SIMPLE $19 PLAN Eligibility Customers cannot connect or transfer to the Simple $19 Plan from 30 June 2012. Minimum term You must agree to a non-fixed length agreement. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Simple $19 plan. Each month you must pay: a minimum monthly charge (which includes a value of included calls/texts/data). You must pay this minimum monthly charge even if you do not make calls/texts/data from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the plan and minimum monthly charge of your Simple $19 plan. Table 2 below contains pricing details of the Simple $19 plan. Table 3 below contains details of international calling rates for the Simple $19 plan. 27

Table 1

Globetrotting No

Premium SMS No

Other special numbers No

Insurance No

Handset Payments No

Satellite Calls No

Calls to national or international GSM mobile No services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge. 28

Table 2

Plan Simple $19

Minimum Monthly Spend $19

$19 Monthly included value

Monthly included mobile 100MB data allowance

Billing interval(s) 60 secs

Standard call rate / per 60 $0.15 sec

Standard video call rate / $0.15 per 60 sec

V2V voice calls / per 60 sec* $0.00

V2V video call rate / per $0.00 60 sec*

V2V voice Flagfall* $0.00

V2V video Flagfall* $0.00

Standard SMS $0.15

V2V SMS* $0.00

Standard MMS $0.60

V2V MMS* $0.00

1800 Numbers (per 30 sec) $0.165 1800 Numbers Flagfall $0.25 To 30/4/12 - Data Rate $/kb $0.002 After 30/4/12 - Data Rate $/MB $0.205 29

* To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.00 Special Rate Group ^ / min $0.15 International group 1* /min $0.78 International group 2* /min $1.20 International group 3*/min $2.00 International group 4* /min $2.80

^ The Special Rate Group consists of the countries listed below: American Czech Israel Netherlands Spain 30 Samoa Republic Angola Denmark Italy Nevis Sri Lanka Antigua Dominican Japan New Zealand St Kitts Republic Argentina Egypt Jordan Nigeria St Vincent Austria Finland Kazakhstan Norway Sweden Bahamas France Kenya Pakistan Switzerland Bahrain Georgia Korea South Panama Taiwan Bangladesh Germany Kuwait Paraguay Tajikistan Belgium Greece Kyrgyzstan Peru Tobago Bermuda Guadeloupe Laos Philippines Trinidad Bhutan Guam Lithuania Poland Turkey Brazil Guatemala Luxembourg Portugal Turkmenistan Brunei Guiana French Macau Puerto Rico Uganda Burundi Hong Kong Malawi Reunion UK Cambodia Hungary Malaysia Romania Ukraine Chile Iceland Mariana Is Russian US Virgin Is Federation China India Martinique Rwanda USA Colombia Indonesia Mexico San Marino Uzbekistan Costa Rica Iran Mongolia Saudi Arabia Venezuela Croatia Iraq Nepal Singapore Vietnam Cyprus Ireland Netherland South Africa Zambia Antilles

*see Appendix I for a list of countries in each International group. NB: The above countries will appear in the existing International groups 1 – 4, however the above Special Rate Group price will apply to those countries. What happens if the service is cancelled early If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date. 31

VIRGIN MOBILE BIG CAP 29 PLAN Eligibility Customers cannot connect or transfer to the Big Cap 29 Plan from 31 July 2011. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Big Cap 29 plan. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your Big Cap 29 plan. Table 2 below contains details of the Big Cap 29 plan. Table 3 below contains details of international calling rates for the Big Cap 29 plan. 32

Table 1

International Calls (video and voice) Yes

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Big Cap 29

$300 Monthly included value (from 01.10.2010 to 02.12.2010)

$450* Monthly included value 33 (from 03.12.2010)

Monthly included mobile 200MB data allowance

Minimum total cost over $696 24 months

Standard call rate / per 60 $0.99 sec

V2V voice calls / per 60 sec** Unlimited

V2V video call rate / per Unlimited 60 sec

V2V voice Flagfall $0.00

Standard SMS $0.28

V2V SMS** Unlimited

International SMS & texts to 13, $0.45 18 or landline numbers

Standard MMS $0.60

V2V MMS $0.60 34

* Existing Big Cap 29 customers as at 02.12.2010 will receive increased Monthly Included Value from the date of their next billing cycle ** To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. 35

VIRGIN MOBILE BIG CAP BYO 29 PLAN Eligibility Customers cannot connect or transfer to the Big Cap BYO 29 Plan from 31 July 2011. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the BYO Easy Cap plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Big Cap BYO 29 plan. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your Big Cap BYO 29 plan. Table 2 below contains details of the Big Cap BYO 29 plan. Table 3 below contains details of international calling rates for the Big Cap BYO 29 plan.

Table 1

Call Type Eligible Call 36

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Big Cap BYO 29

$300 Monthly included value (from 01.10.2010 to 02.12.2010)

$450* Monthly included value (from 03.12.2010) 37

Monthly included mobile 200MB data allowance Billing interval(s) 60 secs

Standard call rate / per 60 $0.99 sec V2V voice calls / per 60 sec** Unlimited

V2V video call rate / per Unlimited 60 sec Standard Flagfall $0.40

V2V voice Flagfall $0.00

Standard SMS $0.28

V2V SMS** Unlimited

International SMS & texts to 13, $0.45 18 or landline numbers

Standard MMS $0.60

V2V MMS $0.60

* Existing Big Cap 29 customers as at 02.12.2010 will receive increased Monthly Included Value from the date of their next billing cycle 38 ** To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date. 39

VIRGIN MOBILE FAIR GO PLANS AND FAIR GO BYO PLANS Eligibility Customers cannot connect or transfer to the Fajr Go $19, $29, $39 or Fair Go BYO $29 or $39 Plans from 30 June 2012. Minimum term You must agree to either a non-fixed length agreement (BYO plan) or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Fair Go and Fair Go BYO plans. 40

Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service. Note, BYO plans receive a $10 discount off the minimum monthly charge for the 24 month plans (as set out in Table 2 below); charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included credit and minimum monthly charge of your selected Fair Go & Fair Go BYO plan. Table 2 below contains pricing details of each Fair Go & Fair Go BYO plan. Table 3 below contains details of international calling rates for each Fair Go & Fair Go BYO plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Plan Fair Go $19 Fair Go $29 Fair Go $39

Minimum Monthly Spend – 24 $19 $29 $39 month plan

Minimum Monthly Spend –BYO BYO not $19 $29 plan available

Monthly included value $50 $190 $300

Monthly included mobile data 50MB allowance 250MB 500MB Minimum total cost over 24 months – 24 month plan $456 $696 $936

Billing interval(s) 60 secs 60 secs 60 secs

Standard call rate / per 60 sec $0.99 $0.99 $0.99

Standard video calls / per 60 sec $0.99 $0.99 $0.99

V2V voice calls / per 60 sec* $0.00 $0.00 $0.00

V2V video call rate / per 60 sec* $0.00 $0.00 $0.00

Standard Flagfall $0.40 $0.40 $0.40

V2V voice Flagfall $0.00 $0.00 $0.00

V2V video Flagfall $0.00 $0.00 $0.00

Standard SMS $0.28 $0.28 $0.28

V2V SMS* $0.00 $0.00 $0.00

International SMS $0.45 $0.45 $0.45

Standard national & $0.60 $0.60 $0.60 international MMS

V2V MMS* $0.00 $0.00 $0.00

13 Numbers per 60 sec (except $0.99 $0.99 $0.99 Customer Service)

13 Numbers Flagfall (except $0.40 $0.40 $0.40 Customer Service)

1800 Numbers per 30 sec $0.165 $0.165 $0.165

1800 Numbers Flagfall $0.25 $0.25 $0.25

To 30/4/12 - Data Rate $/kb $0.002 $0.002 $0.002

After 1/5/12 – Data Rate $/MB $0.205 $0.205 $0.205

Table 2 * To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early – 24 month plans If the service is cancelled before the expiry of the minimum term you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. What happens if the service is cancelled early – BYO month-to-month plans If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE EASY CAP PLANS Eligibility Customers cannot connect or transfer to the Virgin Mobile Easy Cap 29, 39 & 49 Plans from 31 July 2011. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features. Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Easy Cap plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Easy Cap plan. Table 2 below contains details of each Easy Cap plan. Table 3 below contains details of international calling rates for each Easy Cap plan. Table 1

National Video Calls Yes National and International Text Yes

International Calls (video and Yes voice)

13 Numbers (except Customer Yes Service)

Globetrotting No

Premium SMS No

124Red Directory Assistance- No 124733

Other special numbers (eg DUI, No SOS)

Insurance No

Handset Payments No

Satellite Calls No

Calls to national or international No GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge

Table 2

Plan Easy Cap 19 Easy Cap 29 Easy Cap 39 Easy Cap 49

Minimum Monthly Spend $19 $29 $39 $49

Monthly included $50 $190 $300 $450 value Monthly included 50 MB 100 MB 300 MB 500 MB mobile data allowance Minimum total cost $456 $696 $936 $1,176 over 24 months Billing interval(s) 60 secs 60 secs 60 secs 60 secs

Standard call rate / $0.99 $0.99 $0.99 $0.99 per 60 sec V2V voice calls / per 60 Unlimited Unlimited Unlimited Unlimited sec*

V2V video call rate / Unlimited Unlimited Unlimited Unlimited per 60 sec Standard Flagfall $0.40 $0.40 $0.40 $0.40

V2V voice Flagfall $0.00 $0.00 $0.00 $0.00

V2V video Flagfall $0.00 $0.00 $0.00 $0.00

Standard SMS $0.28 $0.28 $0.28 $0.28

V2V SMS* Unlimited Unlimited Unlimited Unlimited

International SMS & texts to 13, 18 or landline $0.45 $0.45 $0.45 $0.45 numbers

Standard MMS $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 * To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any) The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE EASY CAP BYO PLANS Eligibility Customers cannot connect or transfer to the Easy Cap 29, 39 & 49 BYO Plans from 31 July 2011. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the BYO Easy Cap plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the BYO Easy Cap plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Easy Cap BYO plan. Table 2 below contains details of each Easy Cap BYO plan. Table 3 below contains details of international calling rates for Easy Cap BYO plan.

Table 1

Pagemail Diversions No Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Plan Easy Cap Easy Cap Easy Cap Easy Cap BYO 19 BYO 29 BYO 39 BYO 49

Minimum Monthly $19 $29 $39 $49 Spend

Monthly $60 $230 $360 $540 included value Monthly 50 MB 100 MB 300 MB 500 MB included mobile data allowance Billing interval(s) 60 secs 60 secs 60 secs 60 secs

Standard call $0.99 $0.99 $0.99 $0.99 rate / per 60 sec V2V voice calls / Unlimited Unlimited Unlimited Unlimited per 60 sec*

V2V video call Unlimited Unlimited Unlimited Unlimited rate / per 60 sec Standard Flagfall $0.40 $0.40 $0.40 $0.40

V2V voice Flagfall $0.00 $0.00 $0.00 $0.00

V2V video Flagfall $0.00 $0.00 $0.00 $0.00 Standard SMS $0.28 $0.28 $0.28 $0.28

V2V SMS* Unlimited Unlimited Unlimited Unlimited

International SMS & texts to 13, 18 or landline $0.45 $0.45 $0.45 $0.45 numbers

Standard MMS $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60

Table 2

* To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group.

What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE SMART CAP PLANS Eligibility Customers cannot connect or transfer to the Smart Cap Plans from 31 July 2011. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Smart Cap plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Smart Cap plan. Table 2 below contains details of each Smart Cap plan. Table 3 below contains details of international calling rates for each Smart Cap plan.

Table 1 Call Type Eligible Call

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Plan Smart Cap 29 Smart Cap 39 Smart Cap 49 Smart Cap 59 Smart Cap 69

Minimum $29 $39 $49 $59 $69 Monthly Spend

Monthly $50 $190 $300 $450 $650 included value Monthly 1GB included 1.5GB 2GB 2.5GB 3GB mobile data allowance Minimum total $696 $936 $1,176 $1,416 $1,656 cost over 24 months Billing interval(s) 60 secs 60 secs 60 secs 60 secs 60 secs

Standard call $0.99 $0.99 $0.99 $0.99 $0.99 rate / per 60 sec V2V voice calls / Unlimited Unlimited Unlimited Unlimited Unlimited per 60 sec*

V2V video call Unlimited Unlimited Unlimited Unlimited Unlimited rate / per 60 sec Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40

V2V voice $0.00 $0.00 $0.00 $0.00 $0.00 Flagfall

V2V video $0.00 $0.00 $0.00 $0.00 $0.00 Flagfall

Standard SMS Unlimited Unlimited Unlimited Unlimited Unlimited

V2V SMS* Unlimited Unlimited Unlimited Unlimited Unlimited

International $0.45 $0.45 $0.45 $0.45 $0.45 SMS & texts to 13, 18 or landline numbers

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60

Table 2

* To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE SMART CAP BYO PLANS Eligibility Customers cannot connect or transfer to the Smart Cap BYO Plans from 31 July 2011. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the Smart Cap BYO plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Smart Cap BYO plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Smart Cap BYO plan. Table 2 below contains details of each Smart Cap BYO plan. Table 3 below contains details of international calling rates for each Smart Cap BYO plan.

Table 1

Call Type Eligible Call National Voice Calls Yes

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Smart Cap Smart Cap Smart Cap Smart Cap Smart Cap BYO 29 BYO 39 BYO 49 BYO 59 BYO 69

Minimum Monthly Spend $29 $39 $49 $59 $69

Monthly included $60 $230 $360 $540 $780 value Monthly included 1GB 1.5GB 2GB 2.5GB 3GB mobile data allowance Billing interval(s) 60 secs 60 secs 60 secs 60 secs 60 secs Standard call rate / $0.99 $0.99 $0.99 $0.99 $0.99 per 60 sec V2V voice calls / per 60 Unlimited Unlimited Unlimited Unlimited Unlimited sec*

V2V video call rate / Unlimited Unlimited Unlimited Unlimited Unlimited per 60 sec Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40

V2V voice Flagfall $0.00 $0.00 $0.00 $0.00 $0.00

V2V video Flagfall $0.00 $0.00 $0.00 $0.00 $0.00

Standard SMS Unlimited Unlimited Unlimited Unlimited Unlimited

V2V SMS* Unlimited Unlimited Unlimited Unlimited Unlimited

International SMS & $0.45 $0.45 $0.45 $0.45 $0.45 texts to 13, 18 or landline numbers

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60

To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE TOPLESS $ 89 & TOPLESS $89 BYO PLANS Eligibility Customers cannot connect or transfer to the Topless $89 (with no international inclusion) & Topless $89 BYO Plans from 31 July 2011. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement as follows:

fixed-length non-fixed length Pricing Plan minimum term agreement agreement

Not applicable – Topless $89 BYO No Yes month to month agreement

Topless $89 Yes No 24 months

The Topless $89 plan is only available when you purchase a mobile phone (from the range available on this plan) with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply to the Topless plans. Each month you must pay: a minimum monthly charge (which provides you with an unlimited amount of eligible calls and a value of included data for each plan). You must pay this minimum monthly charge even if you do not make calls from the eligible services or use the relevant services to reach the total value of included data; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; in respect of the Topless $89 plan, equipment charges payable for equipment you have purchased from us; charges for data made over the amount of included data for the relevant service will be charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. The Virgin Mobile Fair Use Policy applies to your usage while on the Topless plans. Please refer to Appendix B. Any included value of data that you may be entitled to: applies to downloads and uploads of data on your service; and expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’. Table 2 below contains details of each Topless plan. Table 3 below contains details of international calling rates for each Topless plan. Table 1

National Text Yes

National MMS Yes

International Calls (video and voice) No

1800 Numbers No

Globetrotting No

Premium SMS No

Rave Rate No

Insurance No Satellite Calls No

Calls to national or international GSM No mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge Table 2

Plan $89 Topless BYO $89 Topless

Non-fixed Length – Agreement Term 24 Months month to month

Minimum Monthly Spend $89 $89 Monthly included mobile 4 GB 4 GB data allowance Minimum total cost over n/a $2,136 24 months Billing interval(s) 30 secs 30 secs Standard call rate / per $0.00 $0.00 30 sec V2V video call rate / per $0.00 $0.00 30 sec Standard Flagfall $0.00 $0.00

Standard MMS $0.00 $0.00

International MMS $0.00 $0.00

Data Rate $/kb $0.002 $0.002

Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early (Topless $89 plan only) If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan. If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE TOPLESS $ 99 & TOPLESS $99 BYO PLANS Eligibility Customers cannot connect or transfer to the Topless $99 & Topless $99 BYO from 31 July 2011. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement as follows:

Not applicable – Topless $99 BYO No Yes month to month agreement

The Topless $99 plan is only available when you purchase a mobile phone (from the range available on this plan) with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply to the Topless plans. Each month you must pay: a minimum monthly charge (which provides you with an unlimited amount of eligible calls and a value of included data for each plan). You must pay this minimum monthly charge even if you do not make calls from the eligible services or use the relevant services to reach the total value of included data; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; in respect of the Topless $99 plan, equipment charges payable for equipment you have purchased from us; charges for data made over the amount of included data for the relevant service will be charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. The Virgin Mobile Fair Use Policy applies to your usage while on the Topless plans. Please refer to Appendix B. Any included value of data that you may be entitled to: applies to downloads and uploads of data on your service; and expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’. Table 2 below contains details of each Topless plan. Table 3 below contains details of international calling rates for each Topless plan. Table 1

National Text Yes

National MMS Yes

1800 Numbers No

Globetrotting No

Premium SMS No

Rave Rate No

Insurance No

Satellite Calls No

Minimum Monthly Spend $99 $99 Monthly included mobile 4 GB 4 GB data allowance Minimum total cost over n/a $2,376 24 months Billing interval(s) 30 secs 30 secs Standard call rate / per $0.00 $0.00 30 sec V2V video call rate / per $0.00 $0.00 30 sec Standard Flagfall $0.00 $0.00

Data Rate $/kb $0.002 $0.002

Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early (Topless $99 plan only) If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan. If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE $88 TOPLESS & $88 TOPLESS BYO Eligibility Customers cannot connect or transfer to the $88 Topless or $88 Topless BYO Plans from 30 June 2012. Minimum term You must agree to either a non-fixed length agreement (BYO plan) or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 1.1, 2 and 3 below set out the charges that apply to the Topless 88 & Topless 88 BYO plans. Each month you must pay: a minimum monthly charge (which provides you with an unlimited amount of eligible calls and a value of included data for each plan). You must pay this minimum monthly charge even if you do not make calls from the eligible services or use the relevant services to reach the total value of included data. Note, the Topless BYO plan receives a $10 discount off the minimum monthly charge for the $88 Topless (24 month) plan (as set out in Table 2 below); charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; in respect of the $88 Topless plan, equipment charges payable for equipment you have purchased from us; charges for data made over the amount of included data for the relevant service will be charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. The Virgin Mobile Fair Use Policy applies to your usage while on the Topless plans. Please refer to Appendix B. Any included value of data that you may be entitled to: applies to downloads and uploads of data on your service; and expires at the end of each month and is not refundable or transferable, even at account closure. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an Unlimited ‘eligible call’. Table 1.1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included plan credit and minimum monthly charge of the Topless plans. Table 2 below contains pricing details of the $88 Topless & $88 Topless BYO plans. Table 3 below contains details of international calling rates for the Topless plans. Table 1

National Text Yes

National MMS Yes

1800 Numbers No

Globetrotting No

Premium SMS No

Rave Rate No

Insurance No

Satellite Calls No

Calls to national or international GSM No mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge Table 1.1

National Text No

National MMS No

1800 Numbers No

Globetrotting No

Premium SMS No

Rave Rate No

Insurance No

Satellite Calls No

$89 Topless & $89 Topless Plan BYO

Agreement Term 24 months or month-to-month

Minimum Monthly Spend – 24 $88 month plan

Minimum Monthly Spend – BYO $78 plan

Monthly included value $89 Monthly included mobile data 4 GB allowance Minimum total cost over 24 months $2,136 – 24 month plan Billing interval(s) 30 secs

V2V video call rate / per 30 sec $0.00

Standard SMS $0.00

Standard MMS $0.00

1800 Numbers Flagfall (except Customer Service) $0.25 Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. Table 4 Mobile International Billing interval (s) 1 Min Flagfall $0.00 Special group 1* /min $0.08 *see Appendix I for a list of countries in each group. Countries eligible for $0.08 flat international rate are China, Vietnam, Hong Kong, Malaysia, Taiwan, Indonesia & India.

What happens if the service is cancelled early – 24 month plan If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan. If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. What happens if the service is cancelled early – BYO month-to-month plan If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE PICK & MIX PLANS Eligibility (a) The Pick & Mix $19, $29, $49 and $59 plans are available from 28 September 2011 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Pick & Mix plans with our approval* and if your current agreement for the service is a: non-fixed length agreement; or fixed-length agreement with less than 3 months of the minimum term remaining. The Pick & Mix Plans are only available for purchase online at www.virginmobile.com.au * When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Pick & Mix Plan you wish to connect to. Minimum term You must agree to either a non-fixed length agreement (month-to-month plan) or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features. Tables 1, 2, 3 and 4 below set out the charges that apply and the included value per month for Pick & Mix plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Pick & Mix plan. Table 2 below contains pricing details of each Pick & Mix Cap plan. Table 3 below contains details of international calling rates for each Pick & Mix plan. Table 4 below contains details of the Data Value Adds plans available on the Pick & Mix suite of plans only Table 1 Eligible Call Plan Call Type Pick & Mix Pick & Mix Pick & Mix Pick & Mix $19 $29 $49 $59 National Voice Calls Yes Yes Yes Yes National Video Calls Yes Yes Yes Yes National Text Yes Yes Yes Yes National MMS Yes Yes Yes Yes International Voice Yes Yes Yes Yes Calls International Video Yes Yes Yes Yes Calls International Text Yes Yes Yes Yes International MMS Yes Yes Yes Yes 13 Numbers (except Yes Yes Yes Yes Customer Service) Pagemail Diversions No No No No Globetrotting No No No No Premium SMS No No No No Virgin Vibe content No No No No 12, 18, 19 Numbers No No No No

124Red Directory No No No No Assistance- 124733 Other special numbers No No No No (eg DUI, SOS) Insurance No No No No Handset Payments No No No No Satellite Calls No No No No Virgin Mobile No No No No Customer Service Calls to national or No No No No international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge Table 2 Plan Item Pick & Mix Pick & Mix Pick & Mix Pick & Mix $19 $29 $49 $59 Minimum Monthly $19 $29 $49 $59 Spend ($) Monthly included value $19 $29 $49 $59 Monthly included 100MB 100MB 100MB 100MB mobile data allowance (MB) Minimum total cost $456 $696 $1176 $1416 over 24 months ($) Billing interval 60 60 60 60 (seconds) Standard call rate / per $0.15 $0.15 Unlimited Unlimited 60 sec ($) Standard Flagfall $0.00 $0.00 $0.00 $0.00 Standard SMS $0.15 Unlimited $0.15 Unlimited Standard MMS $0.40 Unlimited $0.40 Unlimited V2V voice calls / per Unlimited Unlimited Unlimited Unlimited 60 sec* V2V video call rate / Unlimited Unlimited Unlimited Unlimited per 60 sec V2V Flagfall $0.00 $0.00 $0.00 $0.00 V2V SMS* Unlimited Unlimited Unlimited Unlimited V2V MMS Unlimited Unlimited Unlimited Unlimited International SMS $0.15 Unlimited $0.15 Unlimited International MMS $0.40 Unlimited $0.40 Unlimited Voicemail $0.00 $0.00 $0.00 $0.00 13 & 1300 Numbers $0.15 Unlimited $0.15 Unlimited To 30/4/12 - Excess $0.002 $0.002 $0.002 $0.002 Data Rate (per KB)

After 1/5/12 – Excess $0.205 $0.205 $0.205 $0.205 Data Rate (per MB)

* Unlimited Virgin to Virgin calls: To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3

Mobile International Standard Calls Billing interval (s) 60 secs Flagfall $0.15 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. Table 4 – Pick n Mix Data Value Adds

Data Plan $5 / 500MB $10 / 2GB Base plan $20 / 4GB Allowance 1 month 1 month 1 month Expiry period N/A (billing period) (billing period) (billing period) Data allowance rolls over? No No No No Monthly subscription cost $0.00 $5.00 $10.00 $20.00 Included data 0 MB 500 MB 2 GB 4 GB To 30/4/12 - Data rate outside allowance $0.002 $0.002 $0.002 $0.002 After 1/5/12 Data rate outside allowance $0.205 $0.205 $0.205 $0.205 Charging increment 1Kb 1Kb 1Kb 1Kb Cost for Virgin Vibe pages Free Free Free Free The Data Value Adds are a monthly subscription service with a minimum term of 30 days. The Data Value Add is linked to your Pick & Mix plan. You may change your Data Value Add from month to month. You may cancel a Data Value Add at any time. Cancellation will take effect at the date of your next billing period after the expiry of the 30 day minimum term. Each month you must pay the minimum monthly charge (which includes a value of included data for each relevant plan). You must pay this minimum monthly charge even if you do not use all of the included data. Any included data expires at the end of each month and is not refundable or transferable, even at account closure What happens if the service is cancelled early – 24 month plans (with handset) If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any) The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. What happens if the service is cancelled early – month-to-month plans If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date. DATA VALUE ADDS Eligibility The following Data Value Adds were available until 31 July 2012 and are no longer available to customers after this date. Pricing Plans

Table 1 – Contracted Data Value Adds

Data plan / subscription General $5 / 500MB $10 / 2GB $20 / 4GB $30 / 6GB Allowance 1 month 1 month 1 month 1 month Expiry period N/A (billing cycle) (billing cycle) (billing cycle) (billing cycle) Data allowance rolls over? No No No No No Subscription cost $0.00 $5.00 $10.00 $20.00 $30.00 Included data 0 MB 500 MB 2 GB 4 GB 6 GB

To 30/4/12 - Data rate outside allowance (per KB) $0.002 $0.002 $0.002 $0.002 $0.002

From 1/5/12 Data rate outside allowance (per MB) $0.205 $0.205 $0.205 $0.205 $0.205 Charging increment 1Kb 1Kb 1Kb 1Kb 1Kb Cost for Virgin Vibe pages Free Free Free Free Free Early Termination Fee N/A $20 $20 $40 $40

DATA SUBSCRIPTION PACKAGES Eligibility Customers cannot connect or transfer to the Data Subscription Package Plans from 31 July 2011. Is it a fixed length agreement? The Data Subscription Package service is a monthly subscription service. It is a non-fixed length agreement. What you have to pay us Table 1 sets out the charges that apply to the current data subscription package service. Each month you must pay a minimum monthly charge (which includes a value of included data for each relevant plan). You must pay this minimum monthly charge even if you do not utilise the data subscription package service to reach the total value of included data). Any included data that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Pricing Plans Table 1 – Data Subscription Packages

Data plan / subscription General $5 / 50MB $10 / 300MB $15/1GB Allowance Expiry period N/A 1 month (billing 1 month 1 month cycle) (billing cycle) (billing cycle) Data allowance rolls over? No No No No Subscription cost $0.00 $5.00 $10.00 $15 Included data 0 MB 50 MB 300 MB 1GB Data rate outside allowance $0.002 $0.002 $0.002 $0.002 Charging increment 1Kb 1Kb 1Kb 1Kb Cost for Virgin Vibe pages Free Free Free Free VIRGIN MOBILE IPHONE PROMO EASY CAP PLANS Eligibility Customers cannot connect or transfer to the iPhone Promo Easy Cap Plans from 30 April 2011. Minimum term You must agree to a fixed length agreement with a 24 month minimum term. You may purchase an iPhone 4 16GB or 32GB with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features. Tables 1, 2 and 3 below set out the charges that apply and the included value per month for iPhone Promo Easy plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected iPhone Promo Easy plan. Table 2 below contains details of each Easy Cap plan. Table 3 below contains details of international calling rates for each Easy Cap plan. Table 1

National and International Photos Yes International Calls (video and Yes voice)

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan iPhone iPhone Promo Easy Promo Easy 29 34

Minimum Monthly Spend $29 $34

Monthly included $300 $450 value Monthly included 1.3GB 1.5GB mobile data allowance Minimum total cost $696 $816 over 24 months Billing interval(s) 60 secs 60 secs Standard call rate / $0.99 $0.99 per 60 sec V2V voice calls / per 60 Unlimited Unlimited sec*

V2V video call rate / Unlimited Unlimited per 60 sec Standard Flagfall $0.40 $0.40

V2V SMS* Unlimited Unlimited

International SMS & texts to 13, 18 or landline $0.45 $0.45 numbers

V2V MMS $0.60 $0.60 * To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any) The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE IPHONE PROMO SMART CAP PLANS Eligibility Customers cannot connect or transfer to the iPhone Promo Smart Cap Plans from 30 April 2011. Minimum term You must agree to a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for iPhone Promo Smart plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Smart Cap plan. Table 2 below contains details of each iPhone Promo Smart plan. Table 3 below contains details of international calling rates for each Smart Cap plan.

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan iPhone Promo iPhone Promo Smart 34 Smart 39 Minimum Monthly Spend $34 $39

Monthly included value $300 $450 Monthly included mobile data allowance 3GB 3.5GB

Minimum total cost over $816 $936 24 months Billing interval(s) 60 secs 60 secs

Standard call rate / per $0.99 $0.99 60 sec V2V voice calls / per 60 sec* Unlimited Unlimited

V2V video call rate / per Unlimited Unlimited 60 sec Standard Flagfall $0.40 $0.40

Standard SMS Unlimited Unlimited

International SMS & texts to $0.45 $0.45 13, 18 or landline numbers

V2V MMS $0.60 $0.60 *To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE EASY CAP 59, 79, 99 PLANS Eligibility Customers cannot connect or transfer to the Easy Cap 59, 79 & 99 plans from 31 August 2010. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features. Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Easy Cap 59, 79, 99 plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Easy Cap plan. Table 2 below contains details of each Easy Cap plan. Table 3 below contains details of international calling rates for each Easy Cap plan.

Table 1

National Voice Calls Yes National Video Calls Yes

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Plan Easy Cap 59 Easy Cap 79 Easy Cap 99

Minimum Monthly Spend $59 $79 $99

Monthly included $450 $650 $1,000 value Monthly included 50 MB 50 MB 50 MB mobile data allowance

Minimum total cost $1,416 $1,896 $2,376 over 24 months Billing interval(s) 60 secs 60 secs 60 secs

Standard call rate / $0.99 $0.99 $0.99 per 60 sec V2V voice calls / per 60 Unlimited Unlimited Unlimited sec*

V2V video call rate / Unlimited Unlimited Unlimited per 60 sec Standard Flagfall $0.40 $0.40 $0.40

Standard SMS $0.28 $0.28 $0.28

V2V SMS* Unlimited Unlimited Unlimited

International SMS & texts $0.45 $0.45 $0.45 to 13, 18 or landline numbers

Standard MMS $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60

Table 2 * To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60

*see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any) The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE EASY CAP BYO 59, 79, 99 PLANS Eligibility Customers cannot connect or transfer to the Easy Cap BYO 59, 79, 99 from 31 August 2010. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the BYO Easy Cap plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Easy Cap BYO 59, 79, 99 plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Easy Cap BYO plan. Table 2 below contains details of each Easy Cap BYO plan. Table 3 below contains details of international calling rates for Easy Cap BYO plan. Table 1

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Easy Cap BYO 59 Easy Cap BYO 79 Easy Cap BYO 99

Minimum Monthly Spend $59 $79 $99

Monthly included $540 $780 $1,200 value Monthly included 50 MB 50 MB 50 MB mobile data allowance Billing interval(s) 60 secs 60 secs 60 secs

Standard call rate / $0.99 $0.99 $0.99 per 60 sec V2V voice calls / per 60 Unlimited Unlimited Unlimited sec*

V2V video call rate / Unlimited Unlimited Unlimited per 60 sec Standard Flagfall $0.40 $0.40 $0.40

Standard SMS $0.28 $0.28 $0.28

V2V SMS* Unlimited Unlimited Unlimited

International SMS & texts $0.45 $0.45 $0.45 to 13, 18 or landline numbers

Standard MMS $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 * To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group.

What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE SMART CAP 89, 109 PLANS Eligibility Customers cannot connect or transfer to the Smart Cap 89, 109 plans from 31 August 2010. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Smart Cap plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans

Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Smart Cap plan. Table 2 below contains details of each Smart Cap plan. Table 3 below contains details of international calling rates for each Smart Cap plan.

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Smart Cap 89 Smart Cap 109

Monthly included $650 $1,000 value Monthly included 3.5GB 4GB mobile data allowance Minimum total cost $2,136 $2,646 over 24 months Billing interval(s) 60 secs 60 secs

Standard call rate / per $0.99 $0.99 60 sec V2V voice calls / per 60 Unlimited Unlimited sec*

International SMS & texts $0.45 $0.45 to 13, 18 or landline numbers

V2V MMS $0.60 $0.60 * To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE SMART CAP BYO 89, 109 PLANS Eligibility Customers cannot connect or transfer to the Smart Cap BYO 89 & 109 plans from 31 August 2010. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the Smart Cap BYO Plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Smart Cap BYO Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Smart Cap BYO plan. Table 2 below contains details of each Smart Cap BYO plan. Table 3 below contains details of international calling rates for each Smart Cap BYO plan.

Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Smart Cap Smart Cap BYO 89 BYO 109

Monthly included $780 $1,200 value Monthly included 3.5GB 4GB mobile data allowance Billing interval(s) 60 secs 60 secs

Standard call rate / $0.99 $0.99 per 60 sec V2V voice calls / per 60 Unlimited Unlimited sec*

International SMS & $0.45 $0.45 texts to 13, 18 or landline numbers

V2V MMS $0.60 $0.60 * To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE TOPLESS 115 PLAN Eligibility Customers cannot connect or transfer to the Topless 115 plan from 31 August 2010. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply to the Topless plan 115. Each month you must pay: a minimum monthly charge (which provides you with an unlimited amount of eligible calls and a value of included data for each plan). You must pay this minimum monthly charge even if you do not make calls from the eligible services or use the relevant services to reach the total value of included data; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; equipment charges payable for equipment you have purchased from us; charges for data made over the amount of included data for the relevant service will be charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. The Virgin Mobile Fair Use Policy applies to your usage while on the Topless 115 plan. Please refer to Appendix B. Any included value of data that you may be entitled to: applies to downloads and uploads of data on your service; and expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’. Table 2 below contains details of the Topless 115 plan. Table 3 below contains details of international calling rates for the Topless 115 plan. Table 1

National Text Yes

National MMS Yes

1800 Numbers No

Globetrotting No

Premium SMS No

Rave Rate No

Insurance No

Satellite Calls No

Plan $115 Topless

Agreement Term 24 Months

Minimum Monthly Spend $115 Monthly included mobile 1 GB data allowance Minimum total cost over $2,760 24 months Billing interval(s) 30 secs Standard call rate / per $0.00 30 sec V2V video call rate / per $0.00 30 sec Standard Flagfall $0.00

Standard SMS $0.00

Standard MMS $0.00

Data Rate $/kb $0.002

Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan. If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the VIRGIN MOBILE ROLLOVER CAP PLANS Eligibility Customers cannot connect or transfer to the Rollover Cap 19, 29, 39, 49, 59, 79 & 99 pricing plans from 1 August 2010. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Rollover Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Rollover Cap Plan. Table 2 below contains details of each Rollover Cap Plan. Table 3 below contains details of international calling rates for each Rollover Cap Plan. Table 1 Call Type Eligible Call

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Plan Rollover Cap Rollover Cap Rollover Cap Rollover Rollover Cap Rollover Cap 79 19 W 5MB 29 W 20MB 39 W 30MB Cap 49 59 W 50MB W 1GB W 50MB Minimum Monthly Spend $19 $29 $39 $49 $59 $79

Monthly included $50 $160 $270 $380 $450 $650 value Monthly included 5 MB 20 MB 30 MB 50 MB 50 MB 1 GB mobile data allowance Minimum total cost $456 $696 $936 $1,176 $1,416 $1,896 over 24 months Billing interval(s) 60 secs 60 secs 60 secs 60 secs 60 secs 60 secs

Standard call rate / $0.99 $0.99 $0.99 $0.99 $0.99 $0.99 per 60 sec V2V voice calls / per 60 free free free free free free sec*

V2V video call rate / free free free free free free per 60 sec Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40 $0.40

V2V voice Flagfall free free free free free free

V2V video Flagfall free free free free free free

Standard SMS $0.28 $0.28 $0.28 $0.28 $0.28 $0.28

V2V SMS* free free free free free free

International SMS & $0.45 $0.45 $0.45 $0.45 $0.45 $0.45 texts to 13, 18 or landline numbers

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

Table 2

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60

*see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE BYO ROLLOVER CAP PLANS Eligibility Customers cannot connect or transfer to the BYO Rollover Cap 19, 29, 39, 49, 59, 79 & 99 Plans from 1 August 2010. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the BYO Rollover Cap Plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the BYO Rollover Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected BYO Rollover Cap Plan. Table 2 below contains details of each BYO Rollover Cap Plan. Table 3 below contains details of international calling rates for BYO Rollover Cap Plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Plan BYO BYO BYO BYO BYO BYO BYO Rollover Rollover Rollover Rollover Rollover Rollover Rollover Cap 19 W Cap 29 W Cap 39 W Cap 49 W Cap 59 W Cap 79 W Cap 99 W 5MB 20MB 30MB 50MB 50MB 1GB 1GB

Minimum Monthly $19 $29 $39 $49 $59 $79 $99 Spend

Monthly $60 $195 $325 $460 $540 $780 $1,200 included value Monthly 5 MB 20 MB 30 MB 50 MB 50 MB 1 GB 1 GB included mobile data allowance Billing interval(s) 60 secs 60 secs 60 secs 60 secs 60 secs 60 secs 60 secs

Standard call $0.99 $0.99 $0.99 $0.99 $0.99 $0.99 $0.99 rate / per 60 sec V2V voice calls / free free free free free free free per 60 sec*

V2V video call free free free free free free free rate / per 60 sec Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40 $0.40 $0.40

V2V voice Flagfall free free free free free free free

V2V video Flagfall free free free free free free free

Standard SMS $0.28 $0.28 $0.28 $0.28 $0.28 $0.28 $0.28

V2V SMS* free free free free free free free

International SMS $0.45 $0.45 $0.45 $0.45 $0.45 $0.45 $0.45 & texts to 13, 18 or landline numbers

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

Table 2

What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE ROLLOVER CAP PLUS PLANS Eligibility Customer cannot connect or transfer to the Rollover Cap Plus 25, 35, 45, 55, 65, 85 & 105 Plans from 1 August 2010. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Rollover Cap Plus Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Rollover Cap Plus Plan. Table 2 below contains details of each Rollover Cap Plus Plan. Table 3 below contains details of international calling rates for each Rollover Cap Plus Plan. Table 1 Call Type Eligible Call

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Plan R Rollover Cap 35 Plus Rollover Rollover Rollover Rollover Rollover Cap oll W 300MB Cap 45 Cap 55 Cap 65 Cap 85 105 Plus ov Plus Plus Plus Plus W W 1.5GB er W 300MB W 300MB W 300MB 1.5GB C ap 25 Pl us W 30 0 M B Minimum Monthly Spend $2 $35 $45 $55 $65 $85 5

Monthly included $5 $160 $270 $380 $450 $650 value 0

Monthly included 30 300 MB 300 MB 300 MB 300 MB 1.5 GB mobile data 0 allowance M B

Minimum total cost $6 $840 $1,080 $1,320 $1,560 $2,040 over 24 months 00

Billing interval(s) 60 60 secs 60 secs 60 secs 60 secs 60 secs se cs

Standard call rate / $0 $0.99 $0.99 $0.99 $0.99 $0.99 per 60 sec .9 9

V2V voice calls / per 60 fre free free free free free sec* e

V2V video call rate / fre free free free free free per 60 sec e

Standard Flagfall $0 $0.40 $0.40 $0.40 $0.40 $0.40 .4 0

V2V voice Flagfall fre free free free free free e

V2V video Flagfall fre free free free free free e

Standard SMS $0 $0.28 $0.28 $0.28 $0.28 $0.28 .2 8

V2V SMS* fre free free free free free e

International SMS & $ $0.45 $0.45 $0.45 $0.45 $0.45 texts to 13, 18 or 0. landline numbers 4 5 Standard MMS $ $0.60 $0.60 $0.60 $0.60 $0.60 0. 6 0 V2V MMS $ $0.60 $0.60 $0.60 $0.60 $0.60 0. 6 0 Table 2 * To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE BYO ROLLOVER CAP PLUS PLANS Eligibility Customer cannot connect or transfer to the BYO Rollover Cap Plus 25, 35, 45, 55, 65, 85 & 105 Plans from 1 August 2010. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the BYO Rollover Cap Plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for BYO Rollover Cap Plus Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected BYO Rollover Cap Plus Plan. Table 2 below contains details of each BYO Rollover Cap Plus Plan. Table 3 below contains details of international calling rates for each BYO Rollover Cap Plus Plan.

Table 1

National Voice Calls Yes National Video Calls Yes

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Plan BYO BYO BYO BYO BYO Rollover BYO BYO Rollover Rollover Rollover Rollove Cap 65 Plus Rollover Rollover Cap 25 Cap 35 Cap 45 r Cap W 300MB Cap 85 Cap 105 Plus W Plus W Plus W 55 Plus Plus W Plus W 300MB 300MB 300MB W 300MB 300MB 300MB

Minimum Monthly $25 $35 $45 $55 $65 $85 $105 Spend

Monthly included $60 $195 $325 $460 $540 $780 $1,200 value Monthly included 300 MB 300 MB 300 MB 300 MB 300 MB 1.5 GB 1.5 GB mobile data allowance Billing interval(s) 60 secs 60 secs 60 secs 60 secs 60 secs 60 secs 60 secs

Standard call rate / $0.99 $0.99 $0.99 $0.99 $0.99 $0.99 $0.99 per 60 sec V2V voice calls / per free free free free free free free 60 sec*

V2V video call rate free free free free free free free / per 60 sec Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40 $0.40 $0.40

V2V voice Flagfall free free free free free free free

V2V video Flagfall free free free free free free free

Standard SMS $0.28 $0.28 $0.28 $0.28 $0.28 $0.28 $0.28

V2V SMS* free free free free free free free

International SMS & $0.45 $0.45 $0.45 $0.45 $0.45 $0.45 $0.45 texts to 13, 18 or landline numbers

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

Table 2

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE IPHONE ROLLOVER CAP PLANS Eligibility Customer’s cannot connect to the iPhone Rollover Cap 70 and iPhone Rollover Cap 100 Plans from 31 August 2010. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the IPhone Rollover Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls and data made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Plan. Table 2 below contains details of each Plan. Table 3 below contains details of international calling rates for each Plan. Table 1 Call Type Eligible Call

Globetrotting No

Premium SMS No

Virgin Vibe content* No

Insurance No

Handset Payments No

Satellite Calls No

Calls to national or international GSM mobile services that then No divert / switch or re-route to an overseas number or premium rated number at no additional charge

*Virgin Vibe requires WAP compatible handsets. The Apple iPhone does not support WAP. If you use this service, you may be charged for it, even if you do not access the WAP site you are attempting to access.

Table 2

iPhone Rollover Cap iPhone Rollover Cap Plan 70 Plan W 1GB 100 Plan W 1GB

Monthly included mobile data 1GB 5GB Minimum total cost over 24 months $1680 $2400

V2V voice calls / per 60 sec* free free

V2V video call rate / per 60 sec* free free

V2V voice Flagfall free free

V2V video Flagfall free free

V2V SMS* free free

International SMS & texts to 13, 18 or $0.45 $0.45 landline numbers

V2V MMS $0.60 $0.60

Data Rate $/kb $0.002 $0.002

* To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.60 International group 2* /min $1.80 International group 3*/min $2.60 International group 4* /min $3.40 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. Other things you need to know The iPhone settings mean some services are not available, including the Virgin Vibe and WAP. If you use these services, you may be charged for them, even if you do not access the WAP site or use other services you are attempting to access such as the Virgin Vibe. A network locking removal fee of $80 applies to mobile phones supplied under an equipment payment plan during the first 12 months of any Virgin Mobile iPhone Plan. VIRGIN MOBILE ROLLOVER CAP PLANS Eligibility Customers cannot connect or transfer to the Rollover Cap 19, 29, 39, 49, 59, 79 & 99 pricing plans from 30 July 2010. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Rollover Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by any rolled over value from the previous month (if any). Any unused rolled over included value will expire at the end of the month. If, at the end of each month, either included value or rollover value has not been used it is not refundable or transferable including at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Rollover Cap Plan. Table 2 below contains details of each Rollover Cap Plan. Table 3 below contains details of international calling rates for each Rollover Cap Plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Calls to national or international GSM mobile No services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge. Table 2

Plan Post-Paid P Post-Paid Rollover Post-Paid Post-Paid Post- Rollover o Cap 39 Rollover Rollover Paid Cap 19 s Cap 49 Cap 59 Rollover t Cap 79 - P a i d

R o l l o v e r

Minimum Monthly Spend $19 $ $39 $49 $59 $79 2 9

Monthly included value $50 $ $250 $350 $450 $700 1 5 0

Monthly included mobile 5 MB 2 30 MB 50 MB 50 MB 50 MB data allowance 0

Minimum total cost over $480 $ $936 $1,176 $1,416 $1,896 24 months 6 9 6

Billing interval(s) 60 secs 6 60 secs 60 secs 60 secs 60 secs 0

s e c s

Standard call rate / per $0.90 $ $0.90 $0.90 $0.90 $0.90 60 sec 0 . 9 0 V2V voice calls / per 60 sec* free f free free free free r e e

V2V video call rate / per free f free free free free 60 sec r e e

Standard Flagfall $0.40 $ $0.40 $0.40 $0.40 $0.40 0 . 4 0

V2V voice Flagfall free f free free free free r e e

V2V video Flagfall free f free free free free r e e

Standard SMS $0.25 $ $0.25 $0.25 $0.25 $0.25 0 . 2 5

V2V SMS* free f free free free free r e e

International SMS $0.45 $ $0.45 $0.45 $0.45 $0.45 0 . 4 5 Standard MMS $0.60 $ $0.60 $0.60 $0.60 $0.60 0 . 6 0 V2V MMS $0.60 $ $0.60 $0.60 $0.60 $0.60 0 . 6 0

* To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE BYO ROLLOVER CAP PLANS Eligibility Customers cannot connect or transfer to the BYO Rollover Cap 19, 29, 39, 49, 59, 79 & 99 pricing plans from 30 July 2010. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the BYO Rollover Cap Plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the BYO Rollover Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by any rolled over value from the previous month (if any). Any unused rolled over included value will expire at the end of the month. If, at the end of each month, either included value or rollover value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected BYO Rollover Cap Plan. Table 2 below contains details of each BYO Rollover Cap Plan. Table 3 below contains details of international calling rates for BYO Rollover Cap Plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Post-Paid Post-Paid Post-Paid BYO Post-Paid Post-Paid BYO BYO Rollover Rollover Cap 49 BYO BYO Rollover Cap 39 Rollover Rollover Cap 19 Cap 59 Cap 79

Monthly included value $60 $300 $420 $540 $840

Monthly included mobile 5 MB 30 MB 50 MB 50 MB 50 MB data allowance

Billing interval(s) 60 secs 60 secs 60 secs 60 secs 60 secs

Standard call rate / per $0.90 $0.90 $0.90 $0.90 $0.90 60 sec V2V voice calls / per 60 sec* free free free free free

V2V video call rate / per free free free free free 60 sec Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40

V2V voice Flagfall free free free free free

V2V video Flagfall free free free free free

Standard SMS $0.25 $0.25 $0.25 $0.25 $0.25

V2V SMS* free free free free free

International SMS $0.45 $ $0.45 $0.45 $0.45 $0.45

Standard MMS $0.60 $ $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $ $0.60 $0.60 $0.60 $0.60

* To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE INTERNET ROLLOVER CAP PLANS Eligibility Customers cannot connect or transfer to the Internet Rollover Cap 25, 35, 45, 55, 65, 85 & 105 pricing plans from 30 July 2010 Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Internet Rollover Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by any rolled over value from the previous month (if any). Any unused rolled over included value will expire at the end of the month. If, at the end of each month, either included value or rollover value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Internet Rollover Cap Plan. Table 2 below contains details of each Internet Rollover Cap Plan. Table 3 below contains details of international calling rates for each Internet Rollover Cap Plan. Table 1 Call Type Eligible Call

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Post-Paid PostPaid Post- Post- Post-Paid Post-Paid Post-Paid Internet Internet Paid Paid Internet Internet Internet Rollover Rollover Internet Internet Rollover Cap Rollover Rollover Cap 25 Cap 35 Rollover Rollover 65 Cap 85 Cap 105 Cap 45 Cap 55

Minimum Monthly Spend $25 $35 $45 $55 $65 $85

Monthly included value $50 $150 $250 $350 $450 $700

Monthly included 300 MB 300 MB 300 MB 300 MB 300 MB 300 MB mobile data allowance Minimum total cost $600 $840 $1,080 $1,320 $1,560 $2,040 over 24 months Billing interval(s) 60 secs 60 secs 60 secs 60 secs 60 secs 60 secs

Standard call rate / per $0.90 $0.90 $0.90 $0.90 $0.90 $0.90 60 sec V2V voice calls / per 60 sec* free free free free free free

V2V video call rate / per free free free free free free 60 sec Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40 $0.40

Standard SMS $0.25 $0.25 $0.25 $0.25 $0.25 $0.25

International SMS $0.45 $0.45 $0.45 $0.45 $0.45 $0.45

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE BYO INTERNET ROLLOVER CAP PLANS Eligibility Customers cannot connect or transfer to the BYO Internet Rollover Cap 25, 35, 45, 55, 65, 85 & 105 pricing plans from 30 July 2010 Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the BYO Rollover Cap Plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for BYO Internet Rollover Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by any rolled over value from the previous month (if any). Any unused rolled over included value will expire at the end of the month. If, at the end of each month, either included value or rollover value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected BYO Internet Rollover Cap Plan. Table 2 below contains details of each BYO Internet Rollover Cap Plan. Table 3 below contains details of international calling rates for each BYO Internet Rollover Cap Plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Post-Paid P Post-Paid BYO Post-Paid Post-Paid Post-Paid BYO o Internet Rollover BYO BYO BYO Internet st Cap 45 Internet Internet Internet Rollover - Rollover Rollover Rollover Cap 25 P Cap 55 Cap 65 Cap 85 ai d B Y O In te r n et R ol lo v er C a p 3 5

Minimum Monthly Spend $25 $ $45 $55 $65 $85 3 5

Monthly included $60 $ $300 $420 $540 $840 value 1 8 0

Monthly included 300 MB 3 300 MB 300 MB 300 MB 300 MB mobile data allowance 0 0 M B

Minimum total cost $600 $ $1,080 $1,320 $1,560 $2,040 over 24 months 8 4 0

Billing interval(s) 60 secs 6 60 secs 60 secs 60 secs 60 secs 0 s e c s

Standard call rate / $0.90 $ $0.90 $0.90 $0.90 $0.90 per 60 sec 0. 9 0

V2V voice calls / per 60 free fr free free free free sec* e e

V2V video call rate / free fr free free free free per 60 sec e e

Standard Flagfall $0.40 $ $0.40 $0.40 $0.40 $0.40 0. 4 0

V2V voice Flagfall free fr free free free free e e V2V video Flagfall free fr free free free free e e

Standard SMS $0.25 $ $0.25 $0.25 $0.25 $0.25 0. 2 5

V2V SMS* free fr free free free free e e

International SMS $0.45 $ $0.45 $0.45 $0.45 $0.45 0 . 4 5 Standard MMS $0.60 $ $0.60 $0.60 $0.60 $0.60 0 . 6 0 V2V MMS $0.60 $ $0.60 $0.60 $0.60 $0.60 0 . 6 0

What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date.

VIRGIN MOBILE IPHONE ROLLOVER CAP PLANS Eligibility Customers cannot connect or transfer to the iPhone Rollover Cap 70 and iPhone Rollover Cap 100 pricing plans from 1 August 2010.

Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the IPhone Rollover Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls and data made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by any rolled over value from the previous month (if any). Any unused rolled over included value will expire at the end of the month. If, at the end of each month, either included value or rollover value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Plan. Table 2 below contains details of each Plan. Table 3 below contains details of international calling rates for each Plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

iPhone Rollover Cap iPhone Rollover Plan 70 Plan Cap 100 Plan

Monthly included mobile data 1GB 5GB

Minimum total cost over 24 months $1680 $2400 Billing interval(s) 60 secs 60 secs

V2V SMS* free free

V2V MMS $0.60 $0.60

Data Rate $/kb $0.002 $0.002

What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. Other things you need to know The iPhone settings mean some services are not available, including the Virgin Vibe and WAP. If you use these services, you may be charged for them, even if you do not access the WAP site or use other services you are attempting to access such as the Virgin Vibe. A network locking removal fee of $80 applies to mobile phones supplied under an equipment payment plan during the first 12 months of any Virgin Mobile iPhone Plan. VIRGIN MOBILE BYO IPHONE ROLLOVER CAP PLANS Eligibility Customers cannot connect or transfer to the BYO iPhone Rollover Cap 70 and iPhone Rollover Cap 100 pricing plans from 14 May 2010. Minimum term You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the BYO iPhone Rollover Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls and data made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by any rolled over value from the previous month (if any). Any unused rolled over included value will expire at the end of the month. If, at the end of each month, either included value or rollover value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Plan. Table 2 below contains details of each BYO iPhone Rollover Cap Plan. Table 3 below contains details of international calling rates for each BYO iPhone Rollover Cap Plan. Table 1

National and International Text Yes National and International Photos Yes

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

BYO iPhone Rollover BYO iPhone Rollover Plan Cap 70 Plan Cap 100 Plan

Monthly included mobile data 1GB 5GB Minimum total cost over 24 months $1680 $2400 Billing interval(s) 60 secs 60 secs

V2V SMS* free free

V2V MMS $0.60 $0.60

Data Rate $/kb $0.002 $0.002

What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date. Other things you need to know The iPhone settings mean some services are not available, including the Virgin Vibe and WAP. If you use these services, you may be charged for them, even if you do not access the WAP site or use other services you are attempting to access such as the Virgin Vibe. VIRGIN MOBILE YOUR CAP PLANS Eligibility Customers cannot connect or transfer to the Your Cap 20, 29, 45, 75 & 95 pricing plans from 30 November 2009. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Your Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Your Cap Plan. Table 2 below contains details of each Your Cap Plan. Table 3 below contains details of international calling rates for each Your Cap Plan. Table 1

Pagemail Diversions Yes

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Post- Post- Post- Post-Paid Post-Paid Paid Paid Paid Plan Your Cap Your Cap Your Your Your 75 95 Cap 20 Cap 29 Cap 45

Monthly included value $50 $150 $320 $650 $850 Monthly included mobile 5 MB 20 MB 50 MB 50 MB 50 MB data allowance Minimum total cost over $480 $696 $1,080 $1,800 $2,280 24 months Billing interval(s) 30 secs 30 secs 30 secs 30 secs 30 secs Standard call rate / per 30 $0.45 $0.45 $0.45 $0.45 $0.45 sec V2V voice calls / per 30 free free free free free sec* V2V video call rate / per free free free free free 30 sec* Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40

V2V voice Flagfall free free free Free free

V2V video Flagfall free free free Free free

Standard SMS $0.25 $0.25 $0.25 $0.25 $0.25

International SMS $0.35 $0.35 $0.35 $0.35 $0.35

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60 * To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE BYO YOUR CAP PLANS Eligibility Customers cannot connect or transfer to the BYO Your Cap 20, 29, 75 & 95 pricing plans from 30 November 2009. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the BYO Your Cap Plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the BYO Your Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected BYO Your Cap Plan. Table 2 below contains details of each BYO Your Cap Plan. Table 3 below contains details of international calling rates for BYO Your Cap Plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Post-Paid Post-Paid Post-Paid Post-Paid Post-Paid Plan BYO Your BYO Your BYO Your BYO Your BYO Your Cap 20 Cap 29 Cap 45 Cap 75 Cap 95

Billing interval(s) 30 secs 30 secs 30 secs 30 secs 30 secs Standard call rate / per 30 $0.45 $0.45 $0.45 $0.45 $0.45 sec V2V voice calls / per 30 free free free free free sec* V2V video call rate / per free free free free free 30 sec* Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40

Standard SMS $0.25 $0.25 $0.25 $0.25 $0.25

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60

* To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE FREE TO V CAP 70 & FREE TO V CAP 100 PLANS Eligibility Customers cannot connect or transfer to the Free to V Cap 70 and Free to V Cap 100 Plans pricing plans from 30 November 2009. : Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Free to V Cap 70 and the Free to V Cap 100 Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls and data made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Plan. Table 2 below contains details of each Plan. Table 3 below contains details of international calling rates for each Plan.

Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Free To V Cap 100 Plan Free To V Cap 70 Plan Plan

Minimum total cost over 24 months $1680 $2400

Standard call rate / per 30 sec $0.40 $0.40 V2V voice calls / per 30 sec* free free

V2V SMS* free free

V2V MMS $0.60 $0.60

Data Rate $/kb $0.002 $0.002

What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. Other things you need to know The iPhone settings mean some services are not available, including the Virgin Vibe and WAP. If you use these services, you may be charged for them, even if you do not access the WAP site or use other services you are attempting to access such as the Virgin Vibe. A network locking removal fee of $80 applies to mobile phones supplied under an equipment payment plan during the first 12 months of any Virgin Mobile iPhone Plan.

VIRGIN MOBILE $39 PLAN Eligibility Customers cannot connect or transfer to the Virgin Mobile $39 pricing plan (available from Allphones only) from 30 November 2009. Minimum term You must agree to enter into a fixed length agreement to connect to the Virgin Mobile $39 pricing plan. A 24 month minimum term applies to the Virgin Mobile $39 pricing plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A – Service Features. Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $39 Plan. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value of your pricing plan. Table 2 below contains details of the Virgin Mobile $39 Plan. Table 3 below contains details of international calling rates for the Virgin Mobile $39 Plan. Table 1

International Calls Yes 13 Numbers (except Customer Service) Yes

Globetrotting No

Premium SMS No

Rave Rate Yes

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Plan Virgin Mobile 39

Monthly Minimum Spend $39

Monthly included value $39 Minimum total cost over 24 $936 months Billing interval (s) 30 secs

V2V voice & video calls / per $0.025 30 sec

Flagfall (all voice and video $0.28 calls)

Standard SMS $0.25 V2V SMS $0.05

Standard MMS $0.60

V2V MMS $0.25

Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.25 International group 1* /min Standard call rates International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early? If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any).

If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE YOUR CAP PLANS (PRE 18 SEPT 2009) Eligibility Customers cannot connect or transfer to the Your Cap 20, 29, 45, 75 & 95 Plans (offered before 18 Sept 2009) pricing plans from 18 September 2009. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Your Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Your Cap Plan. Table 2 below contains details of each Your Cap Plan. Table 3 below contains details of international calling rates for each Your Cap Plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Post- Post- Post- Post-Paid Post-Paid Paid Paid Paid Plan Your Cap Your Cap Your Your Your 75 95 Cap 20 Cap 29 Cap 45

Monthly included value $50 $150 $320 $650 $850 Monthly included mobile 5 MB 20 MB 50 MB 50 MB 50 MB data allowance Minimum total cost over $480 $696 $1,080 $1,800 $2,280 24 months Billing interval(s) 30 secs 30 secs 30 secs 30 secs 30 secs Standard call rate / per 30 $0.45 $0.45 $0.45 $0.45 $0.45 sec V2V voice calls / per 30 free free free free free sec* V2V video call rate / per free free free Free free 30 sec* Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40

V2V video Flagfall free free free Free free

Standard SMS $0.25 $0.25 $0.25 $0.25 $0.25

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60 * To Virgin Mobile numbers only, excludes commercial use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE BYO YOUR CAP PLANS (PRE 18 SEPT 2009) Eligibility Customers cannot connect or transfer to the BYO Your Cap 20, 29, 45, 75 & 95 Plans (offered before 18 Sept 2009) pricing plans from 18 September 2009. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the BYO Your Cap Plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the BYO Your Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected BYO Your Cap Plan. Table 2 below contains details of each BYO Your Cap Plan. Table 3 below contains details of international calling rates for BYO Your Cap Plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2 Post-Paid Post-Paid Post-Paid Post-Paid Post-Paid Plan BYO Your BYO Your BYO Your BYO Your BYO Your Cap 20 Cap 29 Cap 45 Cap 75 Cap 95

Billing interval(s) 30 secs 30 secs 30 secs 30 secs 30 secs Standard call rate / per 30 $0.45 $0.45 $0.45 $0.45 $0.45 sec V2V voice calls / per 30 free free free free free sec* V2V video call rate / per free free free free free 30 sec* Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40

Standard SMS $0.25 $0.25 $0.25 $0.25 $0.25

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60

* To Virgin Mobile numbers only, excludes commercial use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE FREE TO V CAP 70 & FREE TO V CAP 100 PLANS (PRE 18 SEPT 2009) Eligibility Customers cannot connect or transfer to the Free to V Cap 70 & Free to V Cap 100 (offered before 18 Sept 2009) pricing plans from 18 September 2009. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Free to V Cap 70 and the Free to V Cap 100 Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls and data made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Plan. Table 2 below contains details of each Plan. Table 3 below contains details of international calling rates for each Plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

*Virgin Vibe requires WAP compatible handsets. The Apple iPhone does not support WAP. If you use this service, you may be charged for it, even if you do not access the WAP site you are attempting to access. Table 2

Free To V Cap 100 Plan Free To V Cap 70 Plan Plan

Minimum total cost over 24 months $1680 $2400

V2V SMS* free free

V2V MMS $0.60 $0.60

Data Rate $/kb $0.002 $0.002

* To Virgin Mobile numbers only, excludes commercial use (see Appendix B – Fair Use Policy). All rates apply in Oz.

What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. Other things you need to know The iPhone settings mean some services are not available, including the Virgin Vibe, MMS and WAP. If you use these services, you may be charged for them, even if you do not send or receive the MMS or access the WAP site or use other service you are attempting to access such as the Virgin Vibe. A network locking removal fee of $80 applies to mobile phones supplied under an equipment payment plan during the first 12 months of any Virgin Mobile iPhone Plan. VIRGIN MOBILE TOPLESS PLANS Eligibility Customers cannot connect or transfer to the Topless Plans (offered before 18 Sept 2009) pricing plans from 18 September 2009. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement as follows:

Not applicable – Topless $99 No Yes month to month agreement

The Topless $115 plan is only available when you purchase a mobile phone (from the range available on this plan) with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply to the Topless Plans. Each month you must pay: a minimum monthly charge (which provides you with an unlimited amount of eligible calls and a value of included data for each plan). You must pay this minimum monthly charge even if you do not make calls from the eligible services or use the relevant services to reach the total value of included data; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; in respect of the Topless $115 plan, equipment charges payable for equipment you have purchased from us; charges for data made over the amount of included data for the relevant service will be charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. The Virgin Mobile Fair Use Policy applies to your usage while on the Topless Plans. Please refer to Appendix B. Any included value of data that you may be entitled to: applies to downloads and uploads of data on your service; and expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’. Table 2 below contains details of each Topless Plan. Table 3 below contains details of international calling rates for each Topless Plan. Table 1

National Text Yes

National MMS Yes

1800 Numbers No

Globetrotting No

Premium SMS No

Rave Rate No

Insurance No

Satellite Calls No

$115 ($99 minimum monthly spend + $16 Minimum Monthly Spend $99 monthly equipment charge payable under equipment payment plan) Monthly included mobile 1 GB 1 GB data allowance Minimum total cost over n/a $2,760 24 months Billing interval(s) 30 secs 30 secs Standard call rate / per $0.00 $0.00 30 sec V2V video call rate / per $0.00 $0.00 30 sec Standard Flagfall $0.00 $0.00

Data Rate $/kb $0.002 $0.002

Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early (Topless $115 plan only) If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan. If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. PHONE ON US FREE TO V PLANS Eligibility Customers cannot connect or transfer to the Phone On Us $15 Direct, Phone On Us $20 Free to V, Phone On Us $30 Free to V, Phone On Us $45 Free to V and Phone On Us $65 Free to V pricing plans from 11th May 2009. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. As long as you pay the minimum monthly spend and comply with the terms of your pricing plan, we will pay all equipment charges owing on your mobile phone (see Appendix C). What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A – Service Features. Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Phone On Us Free to V Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value of your selected Phone On Us Free to V Plan. Table 2 below contains details of each Phone On Us Free to V Plan.

Table 3 below contains details of international calling rates for each Phone On Us Free to V Plan. Table 1

International Calls (voice & video) Yes

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Calls to national or international GSM mobile services that then divert / switch or re- No route to an overseas number or premium rated number at no additional charge

Table 2 POU 20 POU 30 POU 45 POU 65 POU 15 Plan Free to Free to Free to Free to DIRECT V V V V Monthly Minimum $15 $20 $30 $45 $65 Spend Monthly included $15 $20 $30 $45 $65 value Minimum total cost $360 $480 $720 $1,080 $1,560 over 24 months Billing interval (s) 30 secs 30 secs 30 secs 30 secs 30 secs Standard call rate / $0.40 per 30 sec $0.45 $0.45 $0.35 $0.30 V2V voice calls / free* free* free* free* per 30 sec $0.45 V2V video call free free free rate / per 30 sec $0.45 free Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40

V2V voice Flagfall $0.40 free free free Free

V2V video Flagfall $0.40 free free free free

Standard SMS $0.25 $0.25 $0.25 $0.25 $0.25

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60

* To Virgin Mobile numbers only, excludes commercial use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early? If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE FREE TO V CAP PLANS Eligibility Customers cannot connect or transfer to the Free to V Cap 20, 30, 45, 65, 90 or 145 plans from 26th April 2009. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Free to V Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Free to V Cap Plan. Table 2 below contains details of each Free to V Cap Plan. Table 3 below contains details of international calling rates for each Free to V Cap Plan.

Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Calls to national or international GSM No mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

Table 2

FREE FREE FREE FREE FREE FREE TO TO V TO V TO V TO V TO V Plan V CAP CAP CAP CAP CAP CAP 145/1150 20/50 30/140 45/300 65/500 90/750

Monthly included value $50 $140 $300 $500 $750 $1,150 Minimum total cost over $480 $720 $1,080 $1,560 $2,160 $3,480 24 months 30 30 30 30 Billing interval(s) 30 secs 30 secs secs secs secs secs Standard call rate / per 30 $0.40 $0.40 $0.40 $0.40 $0.40 $0.40 sec V2V voice calls / per 30 free free free free free free sec* V2V video call rate / per free free free free free free 30 sec Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40 $0.40

Standard SMS $0.25 $0.25 $0.25 $0.25 $0.25 $0.25

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

* To Virgin Mobile numbers only, excludes commercial use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $1.60 International group 2* /min $1.80 International group 3*/min $2.60 International group 4* /min $3.40 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE FREE TO V BYO CAP PLANS Eligibility Customers cannot connect or transfer to the Free to V BYO Cap 20, 30, 45, 65, 90 or 145 plans from 26th April 2009. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the Free to V BYO Cap Plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Free to V BYO Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Free to V BYO Cap Plan. Table 2 below contains details of each Free to V BYO Cap Plan. Table 3 below contains details of international calling rates for each Free to V BYO Cap Plan.

Table 1

International Calls (video and voice) Yes 13 Numbers (except Customer Service) Yes

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

FREE FREE FREE FREE FREE FREE TO TO V TO V TO V TO V TO V V BYO Plan BYO BYO BYO BYO BYO CAP CAP CAP CAP CAP CAP 145/1400 20/60 30/170 45/360 65/600 90/900

Monthly included value $60 $170 $360 $600 $900 $1,400

30 30 30 30 Billing interval(s) 30 secs 30 secs secs secs secs secs Standard call rate / per 30 $0.40 $0.40 $0.40 $0.40 $0.40 $0.40 sec V2V voice calls / per 30 free free free free free free sec* V2V video call rate / per free free free free free free 30 sec Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40 $0.40

Standard SMS $0.25 $0.25 $0.25 $0.25 $0.25 $0.25

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

* To Virgin Mobile numbers only, excludes commercial use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $1.60 International group 2* /min $1.80 International group 3*/min $2.60 International group 4* /min $3.40 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date; If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges (including the minimum monthly charge) incurred up to, and including, the cancellation date. VIRGIN MOBILE YOUR CAP 30 PLAN Eligibility The Your Cap 30 Plan was available from 1 March 2009 to 30 April 2009 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Your Cap 30 Plan with our approval* and if your current agreement for the service is a: non-fixed length agreement; or fixed-length agreement with less than 3 months of the minimum term remaining. * When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Your Cap Plan you wish to connect to. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Your Cap 30 Plan. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your Your Cap 30 Plan. Table 2 below contains details of the Your Cap 30 Plan. Table 3 below contains details of international calling rates for the Your Cap 30 Plan. Table 1 Call Type Eligible Call

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Calls to national or international GSM No mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

Table 2

Plan Post-Paid Your Cap 30

Monthly included value $150 Monthly included mobile data 20 MB allowance Minimum total cost over 24 $720 months Billing interval(s) 30 secs

V2V voice calls / per 30 sec* free V2V video call rate / per 30 free sec Standard Flagfall $0.40

V2V voice Flagfall free

V2V video Flagfall free

Standard SMS $0.25

V2V SMS* free

Standard MMS $0.60

V2V MMS $0.60 * To Virgin Mobile numbers only, excludes commercial use (see Appendix B – Fair Use Policy). All rates apply in Oz

What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE BYO YOUR CAP 30 PLAN Eligibility The BYO Your Cap 30 Plan was available from 1 March 2009 to 26 April 2009 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the BYO Your Cap 30 Plan with our approval* and if your current agreement for the service is a non-fixed length agreement. * When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the BYO Your Cap 30 Plan you wish to connect to. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the BYO Your Cap 30 Plan on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the BYO Your Cap 30 Plan. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your BYO Your Cap 30 Plan. Table 2 below contains details of the BYO Your Cap 30 Plan. Table 3 below contains details of international calling rates for this Plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Calls to national or international No GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge Table 2

Plan Post-Paid BYO Your Cap 30

Monthly included value $150

Monthly included mobile data 20 MB allowance

V2V voice calls / per 30 sec* free

V2V video call rate / per 30 sec free

Standard SMS $0.25

V2V SMS* free

Standard MMS $0.60

V2V MMS $0.60

* To Virgin Mobile numbers only, excludes commercial use (see Appendix B – Fair Use Policy). All rates apply in Oz Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $1.80 International group 2* /min $2.00 International group 3*/min $2.80 International group 4* /min $3.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, you will be required to pay us any usage charges incurred up to, and including, the cancellation date.

VIRGIN MOBILE CAP PLANS Eligibility Customers cannot connect or transfer to these Cap Plans from 26 November 2007. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Cap Plans. Each month you must pay: A minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service); Charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; Any equipment charges payable for equipment you have purchased from us; Charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Cap Plan. Table 2 below contains details of each Cap Plan. Table 3 below contains details of international calling rates for each Cap Plan. Table 1

13 Numbers (Except Customer Yes Service)

Globetrotting No

Premium SMS No

Red Pages Directory Assistance- No 124733

Rave Rate Yes

Insurance No

Handset Payments No

Satellite Calls Yes

Virgin Mobile Customer Service No Table 2

CAP20 CAP30 CAP45 CAP65 CAP90/ CAP145/ Plan /50 /140 /250 /500 850 1200

Monthly included value $50 $140 $250 $500 $850 $1,200 Minimum total cost over $480 $720 $1,080 $1,560 $2,160 $3,480 24 months Call rate / per 30 sec $0.40 $0.40 $0.40 $0.40 $0.40 $0.40

V2V calls / per 30 sec $0.40 $0.40 $0.40 $0.40 $0.40 $0.40

Flagfall $0.30 $0.30 $0.30 $0.30 $0.30 $0.30

30 30 30 30 Billing interval (s) 30 secs 30 secs secs secs secs secs

Standard SMS $0.25 $0.25 $0.25 $0.25 $0.25 $0.25

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

* To Virgin Mobile numbers only, excludes commercial use (see Appendix B – Fair Use Policy). All rates apply in Oz. Table 3 Mobile International International group 1* /min Standard call rates Flagfall $0.25 Billing interval (s) 30 secs International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) the general terms you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term.

PHONE ON US PLANS Eligibility Customers cannot connect or transfer to the following plans from 26 November 2007: Phone On Us $15, Phone On Us $20, Phone On Us $30, Phone On Us $45 and Phone On Us $65. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A – Service Features. Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Phone On Us Plans. Each month you must pay: A minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service); Charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; Any equipment charges payable for equipment you have purchased from us; Charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value of your selected Phone On Us Plan. Table 2 below contains details of each Phone On Us Plan. Table 3 below contains details of international calling rates for each Phone On Us Plan. Table 1

Globetrotting No

Premium SMS No

Red Pages Directory Assistance- No 124733

Rave Rate Yes

Insurance No

Handset Payments No

Satellite Calls Yes

Plan POU15 POU20 POU30 POU45 POU65

Minimum Monthly $15 $20 $30 $45 $65 Spend Monthly included $15 $20 $30 $45 $65 value Minimum total cost $360 $480 $720 $1,080 $1,560 over 24 months Call rate / per 30 $0.45 $0.45 $0.40 $0.35 $0.30 sec V2V calls / per 30 $0.45 $0.45 $0.40 $0.35 $0.30 sec

Flagfall $0.25 $0.25 $0.25 $0.25 $0.25

Billing interval (s) 30 secs 30 secs 30 secs 30 secs 30 secs

Standard SMS $0.25 $0.25 $0.25 $0.25 $0.25

Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60 $0.60 $0.60

Table 3 Mobile International International group 1* /min Standard call rates Flagfall $0.25 Billing interval (s) 30 secs International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early? If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) the general terms you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE BROADBAND CAP PLANS Eligibility Customers cannot connect or transfer to these Broadband Cap Plans from 1 April 2008. Minimum term You must agree to enter into a fixed length agreement to connect to a Mobile Broadband Cap pricing plan. A 24 month minimum term applies to the Mobile Broadband Cap pricing plans. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A - Value Added Service Features. Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Mobile Broadband Cap Plans. Each month you must pay: A minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant service to reach the total value of included value for each service; Charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; Any equipment charges payable for equipment you have purchased from us; Charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. The Virgin Broadband Acceptable Use Policy (see Appendix D) applies to usage as set out in Table 1 below. Your data allowance applies to downloads of data on your Virgin Mobile Broadband Service. Data usage that counts towards your stated monthly data allowance includes download data transfers. If you exceed your monthly data allowance, your access to the Virgin Mobile Broadband service will be speed limited to 64kbps, until the end of your usage period. If your data usage exceeds 4GB in any usage period your access to the service will be speed limited to 32kbps, until the end of your usage period. Please refer to the Acceptable Use Policy (Appendix D) for further information. Any unused data allowance is forfeited at the end of each month. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly spend of your selected Mobile Broadband Cap Plan. Table 2 below contains details of each Mobile Broadband Cap Plan. Table 3 below contains details of international calling rates for each Mobile Broadband Cap Plan. Table 1

International Calls (voice & video) Yes

Globetrotting No

Premium SMS No

Rave Rate Yes

Insurance No

Handset Payments No

Satellite Calls Yes

Table 2

Mobile Broadband Mobile Broadband Mobile Broadband Plan 80/520 120/900 175/1250

Minimum Monthly $80 $120 $175 Spend Monthly included $520 $900 $1,250 value Minimum total cost $1,920 $2,880 $4,200 (over 24 months) Standard call rate / $0.40 $0.40 $0.40 per 30 sec V2V voice and video $0.40 $0.40 $0.40 calls / per 30 sec

Flagfall $0.30 $0.30 $0.30

Billing interval (s) 30 secs 30 secs 30 secs

Standard SMS $0.25 $0.25 $0.25

V2V SMS* free free- free

Standard MMS $0.60 $0.60 $0.60

V2V MMS $0.60 $0.60 $0.60

Broadband 1GB 1GB 1GB Download Allowance

Table 3 Mobile International International group 1* /min Standard call rates Flagfall $0.25 Billing interval (s) 30 secs International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group.

What happens if the service is cancelled early? If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE FREE TO V CAP PLANS Eligibility Customers cannot connect or transfer to this Free to V Cap Plan from 3 December 2008. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Free to V Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Free to V Cap Plan. Table 2 below contains details of each Free to V Cap Plan. Table 3 below contains details of international calling rates for each Free to V Cap Plan.

Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls Yes

Plan FREE TO V CAP 45/250

Minimum total cost over 24 months $1,080

V2V voice calls / per 30 sec free

Standard SMS $0.25

V2V SMS* free

Standard MMS $0.60

V2V MMS $0.60

Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $1.60 International group 2* /min $1.80 International group 3*/min $2.60 International group 4* /min $3.40 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the premature evacuation fee set out in paragraph (c) below; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). The premature evacuation fee is calculated as a fixed amount of $250 if the service is cancelled during the first 6 months of the minimum term. VIRGIN MOBILE FREE TO V BYO CAP PLANS Eligibility Customers cannot connect or transfer to this Free to V BYO Cap Plan from 3 December 2008. Minimum term You must agree to a non-fixed length agreement, i.e. you connect to the Free to V BYO Cap Plans on a month by month basis. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Free to V BYO Cap Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the cap and minimum monthly charge of your selected Free to V BYO Cap Plan. Table 2 below contains details of each Free to V BYO Cap Plan. Table 3 below contains details of international calling rates for each Free to V BYO Cap Plan. Table 1

Globetrotting No

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls Yes

Plan FREE TO V BYO CAP 45/300

V2V voice calls / per 30 sec* Unlimited free

Standard SMS $0.25

V2V SMS* free

Standard MMS $0.60

V2V MMS $0.60

Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $1.60 International group 2* /min $1.80 International group 3*/min $2.60 International group 4* /min $3.40 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms you will be required to pay us any usage charges incurred up to, and including, the cancellation date; If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us any usage charges (including the minimum monthly charge) incurred up to, and including, the cancellation date.

VIRGIN MOBILE $90 PLAN & VIRGIN MOBILE $90 PLAN BYO Eligibility Customers cannot connect or transfer to Virgin Mobile $90 Plan & Virgin Mobile $90 Plan BYO from 30 June 2014. Minimum term You must agree to either a non-fixed length agreement (Plan BYO) or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 1.1, 2 and 3 below set out the charges that apply to the Virgin Mobile $90 plan and Virgin Mobile $90 BYO plan. Each month you must pay: a minimum monthly charge (which provides you with an unlimited amount of eligible calls and a value of included data for each plan). You must pay this minimum monthly charge even if you do not make calls from the eligible services or use the relevant services to reach the total value of included data. Note, the Virgin Mobile $90 Plan BYO receives a $10 discount off the minimum monthly charge for the Virgin Mobile $90 Plan (24 month) (as set out in Table 2 below); charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; in respect of the Virgin Mobile $90 plan equipment charges payable for equipment you have purchased from us; charges for data made over the amount of included data for the relevant service will be charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. The Virgin Mobile Fair Use Policy applies to your usage while on the Virgin Mobile $90 plan or Virgin Mobile $90 plan BYO. Please refer to Appendix B. Any included value of data that you may be entitled to: applies to downloads and uploads of data on your service; and expires at the end of each month and is not refundable or transferable, even at account closure. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an Unlimited ‘eligible call’. Table 1.1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included plan credit and minimum monthly charge of the Virgin Mobile $90 plan or the Virgin Mobile $90 plan BYO. Table 2 below contains pricing details of the Virgin Mobile $90 Plan & Virgin Mobile $90 Plan BYO plans. Table 3 below contains details of international calling rates for the Virgin Mobile $90 plans. Table 1

National Text Yes

National MMS Yes

1800 Numbers No

Globetrotting No

Premium SMS No

Rave Rate No

Insurance No

Satellite Calls No

National Text No

National MMS No

1800 Numbers No

Globetrotting No

Premium SMS No

Rave Rate No

Insurance No

Satellite Calls No

Plan Virgin Mobile $90 Plan Minimum Monthly Spend – 24 $90 month plan Minimum Monthly Spend - BYO $80 Monthly included value $90 Monthly included mobile data 3GB allowance

Minimum total cost over 24 $2,160 months – 24 month plan Billing interval(s) 30 secs Standard call rate / per 30 sec Unlimited Standard video call rate / per 30 Unlimited sec V2V voice calls / per 30 sec* Unlimited V2V video call rate / per 30 sec* Unlimited Standard Flagfall $0 V2V voice Flagfall Unlimited V2V video Flagfall Unlimited Standard SMS Unlimited V2V SMS* Unlimited International SMS $0.35 Standard MMS Unlimited International MMS $0.60 V2V MMS* Unlimited 13 Numbers per 60 sec (except Unlimited Customer Service) 13 Numbers Flagfall (except Unlimited Customer Service)

1800 Numbers per 30 sec (billed $0.17 per sec) 1800 Numbers Flagfall $0.20 Data Rate $/MB (charged by kb) $0.205

Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $2.00 International group 2* /min $3.00 International group 3* /min $4.00 International group 4* /min $6.00 International group 5* /min $13.00 International group 6* /min $25.00

What happens if the service is cancelled early – 24 month plan If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan. If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). What happens if the service is cancelled early – BYO month-to-month plan If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date. VIRGIN MOBILE IRRESISTIBLE PLAN Eligibility Customers cannot connect or transfer to Virgin Mobile Irresistible Plan & Virgin Mobile Irresistible Plan BYO from 30 June 2014. Minimum term You must agree to either a non-fixed length agreement or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 1.1, 2 and 3 below set out the charges that apply to the Virgin Mobile Irresistible plan. Each month you must pay: a minimum monthly charge (which provides you with an unlimited amount of eligible calls and a value of included data for each plan). You must pay this minimum monthly charge even if you do not make calls from the eligible services or use the relevant services to reach the total value of included data; charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; in respect of the Virgin Mobile Irresistible plan equipment charges payable for equipment you have purchased from us; charges for data made over the amount of included data for the relevant service will be charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Mobile Irresistible plan. Please refer to Appendix B. Any included value of data that you may be entitled to: applies to downloads and uploads of data on your service; and expires at the end of each month and is not refundable or transferable, even at account closure. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure. Early Handset Upgrade Option Customers who connect or upgrade (excluding rate plan change) to a Virgin Mobile Irresistible Plan for 24 months will be eligible to upgrade their handset after 12 months of continuous connection subjet to the following: Customer’s current contract will terminate and all termination fees (including any handset repayment fees) will be waived. Customer must re-sign to the Virgin Mobile Irresistible plan (or equivalent plan) for 24 months. Included flight Customers who connect or upgrade to a the Virgin Mobile Irresistible Plan will be eligible to receive an included flight from Virgin Mobile Australia. Flight eligibility and redemption is subject to the terms and conditions set out at www.virginmobile.com.au/irresistible Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an Unlimited ‘eligible call’. Table 1.1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included plan credit and minimum monthly charge of the Virgin Mobile Irresistible plan. Table 2 below contains pricing details of the Virgin Mobile Irresistible Plan.. Table 3 below contains details of international calling rates for the Virgin Mobile Irresistible plan. Table 1

National Text Yes

National MMS Yes

1800 Numbers No

Globetrotting No

Premium SMS No

Rave Rate No

Insurance No

Satellite Calls No

National Text No

National MMS No

1800 Numbers No

Globetrotting No

Premium SMS No

Rave Rate No

Insurance No

Satellite Calls No

Plan Virgin Mobile Irresistible Plan Minimum Monthly Spend – 24 $90 month plan Monthly included value $200 Monthly included mobile data 3GB allowance

Minimum total cost over 24 $3360 months – 24 month plan Billing interval(s) 30 secs Standard call rate / per 30 sec Unlimited Standard video call rate / per 30 Unlimited sec V2V voice calls / per 30 sec* Unlimited V2V video call rate / per 30 sec* Unlimited Standard Flagfall $0 V2V voice Flagfall Unlimited V2V video Flagfall Unlimited Standard SMS Unlimited V2V SMS* Unlimited International SMS $0.35 Standard MMS Unlimited International MMS $0.60 V2V MMS* Unlimited 13 Numbers per 60 sec (except Unlimited Customer Service) 13 Numbers Flagfall (except Unlimited Customer Service)

1800 Numbers per 30 sec (billed $0.17 per sec) 1800 Numbers Flagfall $0.20 Data Rate $/MB (charged by kb) $0.052 Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early – 24 month plan If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan. If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). VIRGIN MOBILE $45 SIM ONLY PLAN Eligibility The Virgin Mobile $45 SIM Only plan is available from 30 June 2014, to approved existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Virgin Mobile $45 SIM Only plan with our approval* and if your current agreement for the service is a: non-fixed length agreement; * When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile plan you wish to connect to. Minimum term You must agree to a non-fixed length agreement What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 1.1, 2 and 3 below set out the charges that apply to the Virgin Mobile $45 SIM Only plan Each month you must pay: a minimum monthly charge (which provides you with an unlimited amount of eligible calls and a value of included data for each plan). You must pay this minimum monthly charge even if you do not make calls from the eligible services or use the relevant services to reach the total value of included data. Note, the Virgin Mobile $45 SIM Only plan (as set out in Table 2 below); charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; charges for data made over the amount of included data for the relevant service will be charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. The Virgin Mobile Fair Use Policy applies to your usage while on the Virgin Mobile $45 SIM Only plan. Please refer to Appendix B. Any included value of data that you may be entitled to: applies to downloads and uploads of data on your service; and expires at the end of each month and is not refundable or transferable, even at account closure. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an Unlimited ‘eligible call’. Table 1.1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included plan credit and minimum monthly charge of the Virgin Mobile $45 SIM Only plan Table 2 below contains pricing details of the Virgin Mobile $45 SIM Only plan Table 3 below contains details of international calling rates for the Virgin Mobile $45 SIM Only plan Table 1

National Text Yes

National MMS Yes

1800 Numbers Yes

Globetrotting No

Premium SMS No

12, 19 Numbers No

Rave Rate No

Insurance No

Satellite Calls No

National Text No

National MMS No

1800 Numbers Yes

Globetrotting No

Premium SMS No

12, 19 Numbers No

Rave Rate No

Insurance No

Satellite Calls No

Plan Virgin Mobile $45 SIM Only plan Minimum Monthly Spend - BYO $45 Monthly included value $45 Monthly included mobile data 2GB allowance Billing interval(s) 30 secs Standard call rate / per 30 sec Unlimited Standard video call rate / per 30 Unlimited sec V2V voice calls / per 30 sec* Unlimited V2V video call rate / per 30 sec* Unlimited Standard Flagfall $0 V2V voice Flagfall Unlimited V2V video Flagfall Unlimited Standard SMS Unlimited V2V SMS* Unlimited International SMS $0.35 Standard MMS Unlimited International MMS $0.60 V2V MMS* Unlimited 13 Numbers per 60 sec (except Unlimited Customer Service) 13 Numbers Flagfall (except Unlimited Customer Service)

1800 Numbers per 30 sec (billed per sec) Free within Australia 1800 Numbers Flagfall Free within Australia Data Rate $/MB (charged by kb) $0.052 Table 3 Mobile International Billing interval (s) 30 secs Flagfall $0.40 International group 1* /min $0.80 International group 2* /min $1.00 International group 3*/min $1.80 International group 4* /min $2.60 *see Appendix I for a list of countries in each group. Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $2.00 International group 2* /min $3.00 International group 3* /min $4.00 International group 4* /min $6.00 International group 5* /min $13.00 International group 6* /min $25.00

What happens if the service is cancelled early If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date. the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). VIRGIN MOBILE PLANS AND VIRGIN MOBILE PLANS BYO Eligibility The Virgin Mobile Plans are available from 8 August 2013 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Virgin Mobile Plans with our approval* and if your current agreement for the service is a: non-fixed length agreement; or fixed-length agreement with less than 3 months of the minimum term remaining. The Virgin Mobile Plans BYO are available from 8 August 2013 to approved new and existing customers connecting to the service on the following terms: If you are an existing customer you may only transfer to the Virgin Mobile Plans BYO with our approval* if your current agreement for the service is a non-fixed length agreement. * When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile Plans you wish to connect to. Minimum term You must agree to either a non-fixed length agreement (Plan BYO) or a fixed length agreement with a 24 month minimum term. You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan. What you have to pay us Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features). Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $30, $40, $50, and $60 Plans and Virgin Mobile Plans BYO $30, $40, $50, and $60 Plans. Each month you must pay: a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service. Note, Plans BYO receive a $10 discount off the minimum monthly charge for the 24 month plans (as set out in Table 2 below); charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service; any equipment charges payable for equipment you have purchased from us; charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service. Any included value (excluding data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below: In any given month, included value is used first followed by the rolled over included value from the previous month (if any). Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over. If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

Eligible Calls and Pricing Plans Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the plan and minimum monthly charge of your Virgin Mobile $30, $40, $50, and $60 Plans and Virgin Mobile BYO $30, $40, $50, and $60 Plans. Table 2 below contains pricing details of the the Virgin Mobile $30, $40, $50, and $60 Plans and Virgin Mobile BYO $30, $40, $50, and $60. Table 3 below contains details of international calling rates for the Virgin Mobile $30, $40, $50, and $60 Plans and Virgin Mobile BYO $30, $40, $50, and $60 Plans. Table 1

Premium SMS No

Insurance No

Handset Payments No

Satellite Calls No

Table 2

Virgin Mobile Virgin Mobile Virgin Mobile Virgin Mobile Plan $30 Plan $40 Plan $50 Plan $60 Plan Minimum Monthly Spend – 24 month $30 $40 $50 $60 plan Minimum Monthly $20 $30 $40 $50 Spend - BYO Monthly included $200 $450 $500 $700 value 500MB Monthly included (+ additional mobile data 200MB bonus 500MB 1GB 1.5GB allowance for upgrading customers)* Minimum total cost over 24 months – 24 $720 $960 $1,200 $1,440 month plan

Billing interval(s) 60 secs 60 secs 60 secs 60 secs

Standard call rate / $0.98 $0.98 $0.98 $0.98 per 60 sec Standard video call $0.98 $0.98 $0.98 $0.98 rate / per 60 sec V2V voice calls / per $0.00 $0.00 $0.00 $0.00 60 sec* V2V video call rate / $0.00 $0.00 $0.00 $0.00 per 60 sec*

Standard Flagfall $0.40 $0.40 $0.40 $0.40

V2V voice Flagfall $0.00 $0.00 $0.00 $0.00 V2V video Flagfall $0.00 $0.00 $0.00 $0.00

Standard SMS $0.28 $0.28 Unlimited Unlimited

V2V SMS* $0.00 $0.00 $0.00 $0.00

International SMS $0.45 $0.45 $0.45 $0.45

Standard national & $0.60 $0.60 $0.60 $0.60 international MMS

V2V MMS* $0.00 $0.00 $0.00 $0.00

13 Numbers per 60 sec (except $0.98 $0.98 $0.98 $0.98 Customer Service) 13 Numbers Flagfall (except Customer $0.40 $0.40 $0.40 $0.40 Service) 1800 Numbers per 30 sec (billed per $0.165 $0.165 $0.165 $0.165 sec) 1800 Numbers $0.20 $0.20 $0.20 $0.20 Flagfall Data Rate $/MB $0.052 $0.052 $0.052 $0.052 (charged by kb) * Bonus 500MB only available to existing customers who upgrade to the Virgin Mobile $40 plan for 24 months. Eligible customers will be eligible to receive a bonus 500MB additional data every month as long as customers remain on the Virgin Mobile $40 plan. Only available to upgrading customers. ** To Virgin Mobile mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3 Mobile International Billing interval (s) 60 secs Flagfall $0.40 International group 1* /min $2.00 International group 2* /min $3.00 International group 3* /min $4.00 International group 4* /min $6.00 International group 5* /min $13.00 International group 6* /min $25.00 *see Appendix I for a list of countries in each group. What happens if the service is cancelled early – 24 month plans If the service is cancelled before the expiry of the minimum term you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us: any usage charges incurred up to, and including, the cancellation date; plus the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any). What happens if the service is cancelled early – BYO month-to-month plans If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date. the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any).