ITI: Voluntary Product Accessibility Template

Voluntary Product Accessibility Template

Version 1.2*

May 6, 2004

The purpose of the Voluntary Product Accessibility Template, or VPAT, is to assist Federal contracting officials and other buyers in making preliminary assessments regarding the availability of commercial "Electronic and Information Technology" products and services with features that support accessibility. It is assumed and recommended that offerers will provide additional contact information to facilitate more detailed inquiries.

The first table of the Template provides a summary view of the section 508 Standards. The subsequent tables provide more detailed views of each subsection. There are three columns in each table. Column one of the Summary Table describes the subsections of subparts B and C of the Standards. The second column describes the supporting features of the product or refers you to the corresponding detailed table, "e.g., equivalent facilitation." The third column contains any additional remarks and explanations regarding the product. In the subsequent tables, the first column contains the lettered paragraphs of the subsections. The second column describes the supporting features of the product with regard to that paragraph. The third column contains any additional remarks and explanations regarding the product.

Date: August 22, 2010 Name of Product: Entrust Entelligence Security Provider 9.1 for Windows Contact for more Information: Jeff Brooks; Entrust Account Executive; (703) 391.2658, email: [email protected]

Summary Table Voluntary Product Accessibility Template

Remarks and Criteria Supporting Features explanations Section 1194.21 Software Applications Supports. and Operating Systems Section 1194.22 Web-based Internet Not applicable Information and Applications Section 1194.23 Telecommunications Not applicable Products Section 1194.24 Video and Multi-media Not applicable Products Section 1194.25 Self-Contained, Closed Not applicable Products Section 1194.26 Desktop and Portable Not applicable Computers Section 1194.31 Functional Performance Supports. Criteria Section 1194.41 Information, Supports. Documentation and Support

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Section 1194.21 Software Applications and Operating Systems - Detail Voluntary Product Accessibility Template

Supporting Remarks and Criteria Features explanations Entrust provides key accelerators/hotkeys for (a) When software is designed to run on product functions that a system that has a keyboard, product have GUIs. Testing has functions shall be executable from a Supports. shown that the product keyboard where the function itself or the can be operated without a result of performing a function can be mouse, and that product discerned textually. functions can be discerned textually. (b) Applications shall not disrupt or Supports. Entrust products for disable activated features of other Windows are written products that are identified as directly to operating accessibility features, where those system APIs thereby features are developed and documented inheriting Microsoft OS according to industry standards. compliance with 1194.21. Applications also shall not disrupt or Testing has shown that disable activated features of any the product will not operating system that are identified as disrupt or disable the accessibility features where the accessibility capabilities application programming interface for in the underlying those accessibility features has been documented by the manufacturer of the operating system, operating system and is available to the browser or text editor. product developer. Entrust software components provide the visual indication of the (c) A well-defined on-screen indication current focus through of the current focus shall be provided standard Windows SDK that moves among interactive interface techniques. Focus is elements as the input focus changes. The Supports. exposed to the degree to focus shall be programmatically exposed which it may be exposed so that Assistive Technology can track via the underlying focus and focus changes. Windows OS. Testing has shown that assistive readers can track focus changes in this product. Entrust products are written directly to the operating system APIs. (d) Sufficient information about a user Entrust products for interface element including the identity, Windows rely on the user operation and state of the element shall interface elements be available to Assistive Technology. Supports. provided via the When an image represents a program operating system APIs. element, the information conveyed by Testing has shown that the image must also be available in text. menus, checkboxes, toolbars, buttons, etc. are available to assistive technology. (e) When bitmap images are used to identify controls, status indicators, or The meanings assigned to other programmatic elements, the bitmap images are Supports. meaning assigned to those images shall consistent through the be consistent throughout an application's application. performance. (f) Textual information shall be provided Supports. Entrust products for through operating system functions for Windows are written displaying text. The minimum directly to operating information that shall be made available system APIs, thereby is text content, text input caret location, providing textual and text attributes. information through OS functions for displaying text, including text content, text input caret location, and text attributes. Entrust products for Windows are written directly to operating system APIs, thereby (g) Applications shall not override user inheriting user selection selected contrast and color selections Supports. of color and contrast. and other individual display attributes. This product does not override user selected contrast and color selections. This product uses animation to show the progress certain operations. However, the animation is (h) When animation is displayed, the accompanied by information shall be displayable in at Supports. descriptive text. This least one non-animated presentation product also uses mode at the option of the user. progress bars, but there is always accompanying descriptive text. There is no other animation in this product. (i) Color coding shall not be used as the Color coding is not used only means of conveying information, as the only means of indicating an action, prompting a Supports. conveying information in response, or distinguishing a visual this product. element. (j) When a product permits a user to This product does not adjust color and contrast settings, a allow the user to adjust variety of color selections capable of Not Applicable. color and contrast producing a range of contrast levels shall settings from within the be provided. product. (k) Software shall not use flashing or This product does not use blinking text, objects, or other elements Not Applicable. flashing or blinking text, having a flash or blink frequency greater objects or other elements. than 2 Hz and lower than 55 Hz. (l) When electronic forms are used, the Not Applicable. Electronic forms are not form shall allow people using Assistive used in this Entrust Technology to access the information, product. field elements, and functionality required for completion and submission of the form, including all directions and cues.

Section 1194.31 Functional Performance Criteria – Detail Voluntary Product Accessibility Template

Criteria Supporting Features Remarks and explanations (a) At least one mode of operation and information retrieval that does not require user vision shall be Assistive technology can be provided, or support for Supports. used to operate this Entrust Assistive Technology used product. by people who are blind or visually impaired shall be provided. (b) At least one mode of operation and information This product will not disrupt retrieval that does not or disable the accessibility require visual acuity greater capabilities in the underlying than 20/70 shall be provided operating system, browser or in audio and enlarged print Supports. text editor (e.g. Microsoft output working together or Windows Magnifier). Also, independently, or support for assistive technology can be Assistive Technology used used to operate this Entrust by people who are visually product. impaired shall be provided. (c) At least one mode of operation and information retrieval that does not Keyboard and mouse require user hearing shall be operations are provided as provided, or support for Supports. modes of operation and Assistive Technology used information retrieval that do by people who are deaf or not require user hearing. hard of hearing shall be provided (d) Where audio information Not applicable. Audio information is not is important for the use of a required for the use of this product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory product. fashion, or support for assistive hearing devices shall be provided. (e) At least one mode of operation and information Keyboard and mouse retrieval that does not operations are provided as require user speech shall be Supports. modes of operation and provided, or support for information retrieval that do Assistive Technology used not require user speech. by people with disabilities shall be provided. (f) At least one mode of This Entrust product will not operation and information disrupt or disable the retrieval that does not accessibility capabilities in require fine motor control or Supports. the underlying operating simultaneous actions and system, browser or text editor that is operable with limited (e.g. Microsoft Windows reach and strength shall be StickyKeys and FilterKeys). provided.

Section 1194.41 Information, Documentation and Support – Detail Voluntary Product Accessibility Template

Criteria Supporting Features Remarks and explanations (a) Product support Documentation is provided in digital documentation provided format for customers on the web and is to end-users shall be available for no-charge download at made available in Supports. https://www.entrust.com/trustedcare/. alternate formats upon request, at no additional charge (b) End-users shall have Supports. This product provides standard access to a description keyboard access and support for of the accessibility and accessibility options available in the compatibility features of operating system. There are no unique products in alternate keyboard access or accessibility formats or alternate features outside of what the operating methods upon request, system provides. Upon request, at no additional charge. Entrust can provide descriptions of these operating system features and how they work within Entrust. This information can be provided in alternate formats (e.g. digital format), at no additional charge. Entrust provides a range of customer support options for people with and without disabilities, including telephone support, e-mail support, on- line submission of service requests, (c) Support services for and a web-based knowledge base. products shall accommodate the Entrust Customer Support agents are Supports. communication needs of aware that users with disabilities may end-users with use Entrust products and contact disabilities. Customer Support for assistance. A training program has been created to increase Support agent familiarity with such features as keyboard access and other options important to people with disabilities.