Coaching as Problem Solving Using the Team-Initiated Problem Solving (TIPS) Model Curriculum Scope and Sequence Purpose of the Coaching as Problem Solving Training To provide individuals who are trained in the Team-Initiated Problem Solving (TIPS) model (e.g., received team-focused training in TIPS) with practices and skills to provide coaching supports to problem-solving teams who are implementing TIPS. During this training, participants will receive a general background in coaching, an overview of how to work with teams, and finally coaching as it pertains to TIPS.

Materials Needed for Training  Participants will need laptops that can read USBs (e.g., no iPads) if an electronic form of the USB has not been shared previously.  Internet access is optional.  Handouts, folders, or binders (details of contents provided at end of this document)  USB containing files to download – each participant will be given a USB with copies of all needed files to download to his or her laptop.  Post-it-notes for tables  Candy 

TIPS Readiness for Training Checklist The TIPS Readiness for Training Checklist is introduced and serves as a data collection tool used during the training (and in applied practice) to guide coaching. Copies of this checklist are provided on the USB and in a hard copy format.

Using Embedded Videos Videotaped sections of a ‘staged’ meeting are utilized during the applied portion of the training. These videos illustrate various features of the TIPS problem-solving model and include scenarios within which participants can observe teams and individuals in action and problem-solve avenues to increase effectiveness and/or efficiency of the team’s practices and procedures. A handout accompanies this video and is needed to complete the coaching exercises.

Training Tips for TIPS Coaching Sessions Main Messages: Coaching serves as an avenue for the transfer of skills targeted in workshops or other professional development venues to implementation with fidelity in the applied setting. This session seeks to refine the skills of those who will be coaching teams during initial and on- going implementation of TIPS. The critical point emphasized during this training is that coaching is not a role but a compilation of solution-focused behaviors to infuse previously learned skills into everyday use. Throughout this training, coaching is embedded in the problem-solving process that views ineffective/inefficient practices or behaviors as targeted problems. A problem-solving approach (i.e., Team-Initiated Problem Solving) is then followed to remove the barriers to effective outcomes. In this model, coaching skills are used to build team members’ fluency, accuracy, and generalization of skills. Three content areas are addressed during this full-day session: 1) A general overview of coaching, 2) Working with teams,

1 Scope and Sequence for Team-Initiated Problem Solving (TIPS) Coaching Training www.TIPS2Info.blogspot.com 10/7/15 2 and 3) Coaching TIPS within a problem solving model. This training curriculum offers strategies, tools, and practices that strengthen processes most effective in coaching teams to implement an initiative (e.g., TIPS) with fidelity.

Number of Participants The number of participants at a training has implications for the number of trainers particularly during activities. As a general guide, one trainer per five teams or 25 people is ideal.

Training Materials and Resources Each participant will have a notebook or folder that includes:  Training agenda  Handout of training power point  Rate your TIPS Skill Acquisition  Coaching Problem Solving Guide  TIPS Meeting Minutes Guide  TIPS Readiness for Training Checklist  Meeting Minutes Rating Rubric  Meeting Minutes Criteria for Fidelity  Permanent product of a Meeting Minute form for analysis during last section of training  TIPS Coaching Problem Solving Practice Handout to Use with Video Scenarios Each participant will receive a USB to copy that contains the following files:  Forms for future use including coaching checklist, TIPS-FC, TIPS Readiness for Training Checklist, TIPS Coaching Problem Solving Guide  Resources including a Solution Matrix, Roles and Responsibilities on Teams, ICEL Factors to Assist in Brainstorming, and Helpful Tips for Minute Takers using Word Each trainer needs all above materials and:  USBs for copying files to be distributed to teams  LCD projector  Speakers

Scope and Sequence This training format is organized in three sections: 1) General Overview of Coaching; 2) Working with Teams; and 3) Coaching as Problem Solving. Each section is formatted to provide direct instruction of main ideas, critical discriminations and skills, interactive participation and discussion, followed by activities when the participants infuse their skills within the coaching model presented. Interactive discussions and active participation are central to this training.

2 Section 1: General Overview of Coaching Purpose is to provide participants with an overview of coaching as an avenue to bridge the gap between training and application in relevant settings including discriminating between coaching and training, highlighting the basic functions of coaching, and sharing other characteristics of effective coaching.

Section 2: Working with Teams Purpose is to provide participants with an awareness of differences in teams (or those receiving coaching) that should be used to drive the direction and level of supports provided. This section ends with a discussion focused on gathering data that identifies levels of readiness prior to training and coaching.

Section 3: Coaching as Problem Solving Purpose is to address coaching as it applies to implementing TIPS. In short, it approaches coaching as a problem solving experience within which barriers to effective and efficient implementation of TIPS are examined within the TIPS problem-solving model. This section ends with a discussion on how to access additional resources for TIPS team members to use when coaching TIPS.

Three Content Areas: Overview of Coaching, Working with Teams, and Coaching as Problem Solving

Content Area One: General Overview of Coaching

Power Section Objective(s) and Activities Materials Used/Produced Point Slides 1.1 Welcome  Define goals for session 1-8 10 minutes  Power point and  Define coaching What is coaching ? 1.2 Coaching Practices Training vs.  Distinguish difference between coaching and 9-11 3 minutes  Power point Coaching training Coaching  Understand solution actions of coaching: 12-20 40 minutes  Can embed modeling, role- as a building fluency, accuracy, and playing, or discussion into Solution generalization by eliciting skills (prompting) applied examples and delivering feedback Skills/Attrib  Other characteristics of coaching 21 5 minutes  Power point utes needed 3 Scope and Sequence for Team-Initiated Problem Solving (TIPS) Coaching Training www.TIPS2Info.blogspot.com 10/7/15 4

Power Section Objective(s) and Activities Materials Used/Produced Point Slides 1.3 Summary  Review critical content from coaching 22 5 minutes  Power point of Coaching

Content Area Two: Working with Teams

Power Section Objective(s) and Activities Materials Used/Produced Point Slides 2.0 Teams  Review how coaching fits within the larger 23-30 10 minutes  Power point within picture of systems work Systems of Change 2.1 Effective  Review characteristics of effective teams and 31-34 15 minutes  Power Point Teams and barriers to coaching and implementation Barriers to  Discuss routes to navigate through potential Overcome barriers at the macro and micro levels 2.3 Team  Discuss the TIPS Readiness for Training 35-40 15 minutes  Power Point Readiness Checklist and how to use data derived from it (includes 10  Activity: Ask participants to to structure coaching minute consider one of their sites and activity) complete the readiness checklist to the best of their knowledge.  Share checklist with other participant.  Determine next steps based on their checklist

Content Area Three: Coaching TIPS through a Problem Solving Approach

Power Section Objective(s) and Activities Materials Used/Produced Point Slides 3.0 Coaching as  Application of TIPS as a process for 41-53 15 minutes Problem coaching Solving 3.0 Coaching  Share Coaching Guide that can be used to 54-60 15 minutes  Power Point Problem navigate through problem solving 4 Power Section Objective(s) and Activities Materials Used/Produced Point Slides Solving  TIPS Coaching Problem Solving Guide Guide Practice  Use data included in the practice handout to 61-62 45 minutes  Power Point apply the TIPS model to guide alignment of  Practice handout for video coaching skills for scenarios depicted in video-taped meeting excerpts  Role play as needed Coaching  Apply problem solving practices to 63-69 20 minutes  Power Point from permanent products (i.e., Meeting Minutes)  Meeting Minutes as Permanent Permanent produced in problem solving meetings Products Products  Rubric for Reviewing Meeting Minutes 3.1 Infusing at  Discuss structures and processes that must be 70-71 5 minutes  Power Point TIPS in place for effective and efficient problem Problem solving meetings Solving Model into your Existing Problem Solving Teams 3.2 Materials  Share additional resources available to assist 72-81 10 minutes  Power Point and during coaching process  Handouts or show where can be Resources  Familiarize coaches with the website accessed on USB or website (www.TIPS2blogspot.com) where additional  USB resources are located which also are  Connection to internet to show continuously updated website (if available) 3.3 Wrap-up  Answer questions 82-85 10 minutes  Power Point Coaching  Review resources available  Training evaluation form or link sessions to electronic survey

5 Scope and Sequence for Team-Initiated Problem Solving (TIPS) Coaching Training www.TIPS2Info.blogspot.com 10/7/15