Current Position: President, Transformation Strategy Inc

Robert A. F. Reisner

Current Position: President, Transformation Strategy Inc.

Transformation Strategy is a boutique consulting firm that Robert Reisner created in 2003 to leverage the resources of larger firms (e.g. IBM, Accenture and A.T. Kearney) and the unique expertise of smaller firms (e.g. Global Insight, Acquisition Solutions Inc.) to serve public and private sector clients concerned with strategic sourcing and supply chain management and strategic planning and implementation.

Management Consulting Experience:

Robert Reisner has extensive management consulting experience focusing on strategic planning and innovation over the course of three decades. He was one of the early partners of ICF Inc. of Washington, D. C., a rapidly growing firm with expertise in public policy and economics. In the 1980s he was Vice President, Washington for Market Opinion Research of Detroit, Michigan and in the late 1980s and early 90s he was a partner of Putnam, Hayes and Bartlett of Cambridge, MA.

His work has focused on the economic, strategic and public policy implications of major transformations resulting from the Internet Revolution, the Telecommunications Reform Movement and the Energy crises of the 1970s.

Public Sector Experience:

In 1993 Robert Reisner was recruited by the US Postal Service to become the first Vice President for Technology Applications. He was responsible for creating eServices at the USPS from 1993- 1996 when he became Vice President for Strategic Planning. In the Strategic Planning role he was responsible for developing the Five Year Strategic Plans of 1997 and 2000 and the Annual Performance Plans for the interim years.

In addition to service at the USPS in the 1990s, he has served in government at the White House, the Office of Management and Budget, the Department of Housing and Urban Development and the Federal Energy Administration.

Professional Publications and Associations of Relevance to this Book:

Publications and professional activity speaking and writing about the postal and delivery industries are listed on the following page.

Mr. Reisner has taught classes at the Kennedy School and the National War College and from 1976-1979 was a researcher and lecturer at the Yale School of Organization and Management.

Education:

MBA with Distinction 1971 Harvard Business School BA with Honors in American Studies 1968 Yale University Corning Traveling Fellowship supporting study and travel around the world 1968-1969 Selected Publications and Speaking Experiences on postal affairs.

Reisner, Robert A. F. 2000 “Strategy and the Posts: the Case of the USPS,” in Current Directions in Postal Reform, edited by Michael A. Crew and Paul R. Kleindorfer, Boston, MA. Kluwer Academic Publishers.

Elcano, Mary S., Robert A. F. Reisner, R. Andrew German, Margaret P. Crenshaw, 2002, “People and Privatization: Human Resources Strategies in Postal reform,” in Postal and Delivery Services: Pricing, Productivity, Regulation and Strategy, edited by M. A. Crew and P.R. Kleindorfer, Boston, MA, Kluwer Academic Publishers.

Reisner, Robert A. F., “When a Turnaround Stalls”, Harvard Business Review, February 2002.

“Reisner, Robert A. F. 2002, “Homeland Security Brings Ratepayer vs. Taxper to Center Stage,” in Postal and Delivery Services: Delivering on Competition. Edited by M. A. Crew and P.R. Kleindorfer, Boston”, MA, Kluwer Academic Publishers.

Reisner, Robert A. F. “A Leader’s Guide to Transformation: Developing a Playbook for Successful Change Initiatives”, The IBM Center for The Business of Government, 2012.

Selected Speaking Engagements:

 Spoke at the Mo Biller Memorial Forum of the American Postal workers Union on postal reform (2003)

 Testified before the President’s Commission on the USPS, May 2003, Hart Senate Office Building.

 Facilitated the CEO forum at the International Postal Corporation in Brussels (2003) and spoke at a forum of the Postal Policy Institute in May of 2003 and September 2003 at the National Postal Museum and in Ottawa at the Canadian National Envelope Manufacturer’s annual conference.

 Spoke at a Brookings symposium on universal service (2004) and Chaired the final panel of the International conference on Postal and Delivery Economics of the Center for Research of Regulated Industries.

 Spoke at the National Postal Forum symposium on research into customer value and future technology and at the Global Envelope Alliance conference on the future of the Posts.

 In 2006 spoke at the Postal Policy Institute’s Forum on the future of First Class Mail and presented the results of an analysis of jobs and the mail at the Canadian Envelope Manufacturers Association Annual Meeting in Toronto. I spoke at the National Paper Expo in Chicago in 2005 and at Paper Week in New York in 2006.

Dowling, William, Robert Curry, Robert A. F. Reisner, 2006 “The Postal Technology Market and Effects on Purchasing Strategy” published in a book edited by professors Michael Crew and Paul Kleindorfer in 2006.

In 2007 I spoke at the National Postal Forum on “Beyond the Barcode: the Future of Creating Value with Mail” and

Reisner, Robert A. F., Lawrence G. Buc, J Pierce Myers, “The Postal Accountability and Enhancement Act: Some Consequences” has been accepted for publication in the spring of 2008.

This list focuses on the years since 2002. Throughout the period from 1993-2001, the time Mr. Reisner was an active speaker and a member of the board of a number of organizations:

 The International Data Post in Copenhagen, Denmark

 The Graphics Communications Association,

 The Department of Agriculture Graduate School and

 The Harvard Policy Group on Network Services at the Kennedy School.

Spoke at the Harvard Conferences on Internet and Society in 1998 and the Internet Expo in Boston in 1996 to highlight some of the more prominent ones. I was interviewed by most of the major newspapers and have been profiled in the New York Times (1998).