Performance Maintenance
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715003445 REV. A
Performance Maintenance Pro- tocol
Xevo® TQD
Serial Number
Date
Performer
©2012 WATERS CORPORATION. ALL RIGHTS RESERVED. Title: (logolockup.K.eps) Creator: Adobe Acrobat 7.0 Preview: This EPS picture was not saved with a preview included in it. Comment: This EPS picture will print to a PostScript printer, but not to other types of printers. 715003445 REV. A
Performance maintenance
Goal
This performance maintenance protocol is a guide to performing maintenance tasks on your system. Packaged as part of the performance maintenance kit, it is intended to ensure optimum performance and an uninterrupted period of trouble-free operation.
Schedule
Waters recommends that performance maintenance visits be performed once a year. Systems under heavy use or using aggressive solvents will need more frequent maintenance. For detailed maintenance schedules, refer to the appropriate operator’s guide(s) located on the Waters web site. Failure to follow the maintenance schedules as described in the operator’s guides may result in unreliable operation and inaccurate laboratory results. For some protocols, optional tests can be performed by Waters field service engineers for added confidence and reliability.
Safety considerations
Some protocols may involve removing instrument covers, exposing the performer to high voltages, high currents, and moving parts. This presents risks of electric shock and/or damage to the instrument. To reduce these risks, Waters recommends that these protocols be conducted by certified Waters field service engineers, who have access to the latest information on Waters products. Waters does not advise and is not responsible for an unqualified performer initiating actions that they do not understand. If there is any doubt on the part of the performer, a Waters certified field service engineer should conduct the performance maintenance activity.
Waters Quality Parts
Waters designs and manufactures Waters Quality Parts® to the same strict regulatory standards (ISO 9001:2008) as your high-performance Waters systems. Waters recommends using Waters Quality Parts for all maintenance activities. Failure to use Waters Quality Parts may compromise laboratory results and reliability.
Customer education
Waters offers several operation and maintenance courses for ACQUITY® UPLC®, Alliance® HPLC and MS systems as well as courses designed to help you maintain professional competency and further your knowledge in Chromatography, UPLC, Informatics and Mass Spectrometry. For more information on available training courses from Waters Educational Services please visit the Waters web site.
Compliance services
Waters Compliance Services help you achieve and maintain the regulatory compliance of your LC and MS instruments and software with a combination of expertise, compliant-ready systems and software, and a portfolio of services to ensure that you have quality data, consistently. To learn more about these services, please visit the Waters web site.
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General tasks
Use the following guidelines when conducting performance maintenance visits. This information is intended to be a guide only; for example: If a particular module has been recently serviced, it may only need testing and the replacement of fewer parts. Not all procedures apply to all instruments (specify NA in the Comments section if the procedure does not apply). If the instrument fails to perform adequately during pre-performance maintenance checks, further service may be required beyond the scope of this protocol; in such cases, the extra service may incur additional parts and labor charges. The following table lists the general tasks to be performed during a performance maintenance visit. Perform and confirm the steps listed for each procedure and record any comments that you have about the results at the end of each section. For detailed instructions and a list of the necessary tools, refer to the Operator’s Guide located on the Waters website – www.waters.com/.
Pre-performance Post-performance Maintenance tasks maintenance checks maintenance checks
Vacuum Vent, power-off, inspect Vacuum
Heaters Source Heaters
Mass scale and resolution Mass scale and resolution ESI probe check setup
PMT voltage Vacuum system Fast cross talk test
Fast cross talk test Fan filters Calibration
Power-up Target Registry back-up
Gas supplies and exhaust
Source options
Source interlocks
NOTE: Firmware upgrades, if required, must be performed by a Waters field service engineer prior to beginning performance maintenance. Firmware upgrades may require re-qualification of the upgraded instrument if it is in a regulated environment.
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IQ/OQ or GLP considerations
Before starting work, determine what (if any) IQ/OQ or GLP policies are in operation on the specific instrument and ensure that the necessary paperwork is available to record the actions.
Waters Quality Parts
Xevo TQD / SQD 2 PM Kit (Rotary Pump) 176002780 Xevo TQD / SQD 2 PM Kit (Scroll Pump) 176002781
Additional Waters service kit(s) may be required: APCI IonSABRE II Probe Service Kit 700005744 Outer APPI Source Service Kit 700004730 NanoLockSpray Reference Probe Service Kit 700004677 TRIZAIC Service Kit (Quad) 700008959 APGC Service Kit 700004842
NOTE: Chemical kits are included in the Performance Maintenance Kits (p/n 176002780 and 176002781), the following lists the individual chemical kit part numbers should additional supplies be required.
Additional Waters chemical kit(s) (if required): API calibration solution 700001593 Setup solution QP 700003105
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Software
Confirm what software versions are installed. Software is checked.
Yes No N/A
Software type Details
MassLynx software version
Service Pack (SP) or SCN
MassLynx application manager
MassLynx application manager
MassLynx application manager
MassLynx application manager
MassLynx application manager
Comments:
Calibration
The instrument must be uncalibrated throughout this PM protocol.
Current calibration file name and conditions recorded and removed.
Yes No N/A
Calibration file name Removed
Yes No
Comments:
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Pre-performance maintenance checks
If the instrument fails to perform adequately during initial checks, it may need service work beyond the scope of this performance maintenance protocol; in such cases, the extra service work may incur additional parts and labor charges. Perform and confirm the steps listed for each procedure and record any comments that you have about the results at the end of each section. Record values for each item in the following tables:
Vacuum
Instrument vacuum has been checked.
Yes No N/A
Gauge Reading (mbar)
Analyser Pirani
Collision Cell Pirani
Comments:
Heaters
Source and desolvation heaters checked.
Yes No N/A
Heater Reading (ºC) Result
Source heater Pass Fail
Desolvation heater Pass Fail
Comments:
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Mass scale and resolution
Mass scale setup and resolution across the mass range are assessed.
Yes No N/A
m/z m/z m/z m/z MS1 tests 59.05 455.27 1080.80 2034.64
Gain
Peak width at FWHM (Da)
Measured mass (Da) m/z m/z m/z m/z MS2 tests 59.05 455.27 1080.80 2034.64
Gain
Peak width at FWHM (Da)
Measured mass (Da)
Instrument Mass position Current DC Current FWHH 0.4 to 0.6 Da performance checks ±0.5 Da Balance Ion Energy Result Mass scale Result
MS1 Pass Fail Pass Fail
MS2 Pass Fail Pass Fail
Comments:
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PMT voltage
Multiplier voltage readback in both Positive and Negative Ion mode is recorded.
Yes No N/A
Ion mode Multiplier voltage readback
Positive ion mode
Negative ion mode
Comments:
Fast cross talk test
Fast Cross Talk Test is performed.
Yes No N/A
Specification Result
The peak height of the m/z 455 to 165 is between 1E7 and 6E7 Pass Fail
The ratio of the average peak area for m/z 1000 to 165 and m/z 455 Pass Fail to 165 is ≤0.02%
The ratio of the average peak area for m/z 1500 to 165 and m/z 455 Pass Fail to 165 is ≤0.01%
Comments:
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Maintenance tasks
The following routine procedures are performed as part of performance maintenance. Any additional maintenance requirements identified in the previous section are beyond the scope of this document. For more information on these procedures, refer to the Xevo TQD Operator's Overview and Maintenance Guide (p/n 715002944). Perform and confirm the steps listed for each procedure and record any comments at the end of each section.
Vent, power-off, inspect
Instrument vented through MassLynx.
Yes No N/A
Instrument cooling fans are working.
Yes No N/A
System powered-off and unplugged from mains supply.
Yes No N/A
Fluidics system and liquid waste tubing inspected.
Yes No N/A
Comments:
Source
Source components cleaned and/or replaced.
Yes No N/A
Comments:
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ESI probe
ESI probe dismantled and rebuilt using the relevant parts from the PM kit.
Yes No N/A
Maintenance tasks associated with the internal vacuum pump performed.
Yes No N/A
Comments:
Vacuum system
Maintenance tasks associated to the external vacuum pump performed.
Yes No N/A
Comments:
Fan filters
Fan filter elements replaced.
Yes No N/A
Comments:
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Power-up
System powered-up.
Yes No N/A
Instrument pumped through MassLynx.
Yes No N/A
Comments:
Gas supplies and exhausts
Gas supplies and exhaust systems checked.
Yes No N/A
Comments:
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Source and probe options
Maintenance tasks for any of the source and probe options performed as appropriate.
Yes No N/A
Additional PM kits are available for the following options as required.
Yes No N/A
APCI IonSABRE II Probe Service Kit 700005744 Outer APPI Source Service Kit 700004730 NanoLockSpray Reference Probe Service Kit 700004677 APGC Service Kit 700004842 TRIZAIC Service Kit (Quad) 700008959
Comments:
Source and probe interlocks
Interlocks checked.
Yes No N/A
ESI/APCI source enclosure Probe(s) APPI source enclosure (if applicable) NanoFlow source enclosure (if applicable) NanoFlow adjuster (if applicable) APGC source enclosure (if applicable) TRIZAIC source enclosure (if applicable)
Comments:
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Post-performance maintenance checks
Perform and confirm the steps listed for each procedure and record any comments that you have about the results at the end of each section. Record values for each item in the following tables:
Vacuum
Instrument vacuum has been checked.
Yes No N/A
Gauge Reading (mbar)
Analyser Pirani
Collision Cell Pirani
Comments:
Heaters
Source and desolvation heaters checked.
Yes No N/A
Heater Result
Source heater Pass Fail
Desolvation heater Pass Fail
Comments:
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Mass scale and resolution
Mass scale setup and resolution across the mass range are assessed.
Yes No N/A
m/z m/z m/z m/z MS1 tests 59.05 455.27 1080.80 2034.64
Gain
Peak width at FWHM (Da)
Measured mass (Da) m/z m/z m/z m/z MS2 tests 59.05 455.27 1080.80 2034.64
Gain
Peak width at FWHM (Da)
Measured mass (Da)
Instrument Mass position Current DC Current FWHH 0.4 to 0.6 Da performance checks ±0.5 Da Balance Ion Energy Result Mass scale Result
MS1 Pass Fail Pass Fail
MS2 Pass Fail Pass Fail
Comments:
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Fast cross talk test
Fast Cross Talk Test is performed.
Yes No N/A
Specification Result
The peak height of the m/z 455 to 165 is between 1E7 and 6E7 Pass Fail
The ratio of the average peak area for m/z 1000 to 165 and m/z 455 Pass Fail to 165 is ≤0.02%
The ratio of the average peak area for m/z 1500 to 165 and m/z 455 Pass Fail to 165 is ≤0.01%
Comments:
Calibration
The instrument must be uncalibrated throughout this PM protocol.
Instrument setup and calibration for each of the default resolution settings performed using IntelliStart.
Yes No N/A
Comments:
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Target Registry back-up
Target Registry is backed up.
Yes No N/A
Comments:
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Performance maintenance confirmation
I confirm on behalf of Company Name that this performance maintenance procedure has been satisfactorily completed on: Serial No.
Signed: Date: Customer
Type Name
I certify that the maintenance procedure has been successfully completed.
Signed: Date: Waters Engineer
Type Name
Comments:
Waters Corporation 34 Maple Street Milford, Massachusetts 01757 USA
Waters, Xevo, TRIZAIC, and Waters Quality Parts are registered trademarks of Waters Corporation. MassLynx and The Science of What’s Possible are trademarks of Waters Corporation. All other trademarks are the property of their respective owners. ©2012 Waters Corporation. Printed in the U.S.A. – 715003445 Rev. A
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