In the News This Week
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In this issue of the HIB:
Issue 41 02 March 2012 Latest news In the news this week… GPs to ‘prescribe’ apps for patients in Yorkshire and the Humber NHS North East iPhone app launched to help people manage chronic conditionsNHS Yorkshire and the Humber South Tees summary care record case study Find out how your organisation can view the summary care record Summary care record interviews SystmOne goes live at Bluebell Wood Children’s Hospice GP2GP guidance updated TPP SystmOne Release 6 guidance materials NHS Bury shares EPS Release 2 documents NHS Pathways NHS Number pocket guide Urgent care clinical dashboard update New site to take you inside government Are you ready for the ICD-10 fourth edition deadline? InterSystems enabling access to patient demographic service
Newsletters NHS Yorkshire and the Humber Newslink UKCHIP newsletter Demographics and NHS Number eNews Clinical Connections NHS Institute Alert EPS bulletin: SRO special issue
Upcoming events
International congress on telehealth and telecare (06 – 08 March 2012) Developing clinical content to improve patient care (13 March 2012) Community information data set implementation workshops (14 and 15 March 2012) NEW Expert on call: Creating the culture for innovation in health services (15 March 2012) NEW Encouraging patients and clinicians to use and benefits from records access – learning
from the experiences of Kaiser Permanente (15 March 2012) NEW NHS Yorkshire and the Humber clinical innovators (26 March 2012) Evaluating and marketing your training service (29 March 2012) NEW The trainer in a virtual classroom (24 -25 April 2012) NEW E-learning made simple (02 May 2012) NEW E-prescribing: Everything you want to know but were afraid to ask (02 – 03 May 2012) Health informatics congress (HC2012) (02 – 03 May 2012) Health+in4matics 2012 (09 -10 May 2012) NEW Clinical health information forum annual conference: Facing the future (16 May 2012) SystmOne national user group conference 2012 (17 May 2012) To subscribe or contribute email: cd-pct.informatics communications@n hs.net Latest News
In the news this week
02 March 2012 West Yorks to rationalise data centres Eleven trusts in West Yorkshire are looking to rationalise their data centre provision, potentially in collaboration with other public services: E Health Insider
01 March 2012 South Tees renews PACS South Tees Hospitals NHS Foundation Trust has signed a seven-year deal with Agfa Healthcare which means the trust will upgrade its existing picture archiving communication system (PACS) and radiology information system (RIS): E Health Insider
29 February 2012 Skype GP consultations Health minister, Simon Burns has indicated that patients could be offered consultations with their GPs through Skype or other online telephony services: publicservice.co.uk
29 February 2012 Clinicians urged to use social media Dr Wendy Swanson, a paediatrician and prolific blogger has urged healthcare professionals to adopt social media communication channels as a means to interact with patients: E Health Insider
29 February 2012 NHS Supply Chain sets up PACS framework The NHS Supply Chain is leading a four year procurement framework for PACS and RIS: Guardian Government Computing
28 February 2012 Colchester implements clinical portal Colchester Hospital University NHS Foundation Trust has announced plans to implement a £4.5million clinical portal system, giving staff access to trust-wide systems with a view to offering local GPs access in the future: E Health Insider
28 February 2012 Liverpool record sharing project success North Mersey Health Informatics Service has confirmed that clinicians working in community, secondary and tertiary care have accessed primary care records 55,000 times in the last 12 months: E Health Insider
28 February 2012 Public Services Network Head of infrastructure at the Department of Health – Chris Wilber has confirmed the NHS is actively engaged with the government’s ICT strategy to encourage public sector organisations to work together in developing shared, robust and secure IT infrastructure: E Health Insider
27 February 2012 DH urged to publish telehealth study The King’s Fund has called for the Department of Health (DH) to publish the complete whole system demonstrator (WSD) report. To date, the DH published just the headline findings of the study: E Health Insider
27 February 2012 Millennium rolls out to community Croydon Health Services NHS Trust will be the first community provider to introduce Cerner Millennium to its staff later this year: E Health Insider
GPs to ‘prescribe’ apps for patients in Yorkshire and the Humber
People across Yorkshire and Humber could soon be directed to free or cheap apps by their GPs to allow them to monitor and manage their health more effectively.
2 The latest innovations in smartphone technology will help patients and the public to find and use NHS services, manage conditions and make better lifestyle choices in a way that is very convenient for them.
It follows a competition to find apps with potentially huge value to patients and the NHS that promote better management of long-term conditions or healthy living.
Amongst the most popular entries were:
The NHS Yorkshire and the Humber Choose Well app, which features details of each and every health service across the region - including contact information, GPS location and more - all at the touch of a button. The service finder makes finding a GP, dentist, pharmacist, hospital, family planning clinic or walk-in centre, easy. The application also features an interactive calendar with appointment and medication reminders. It also contains first aid advice as well as a handy 'emergency' feature which gives those around you all the details they need to help you if you find yourself in need of medical help. It currently has 5,000 users.
Other app ideas highlighted were: To help manage long-term conditions like diabetes. To help people deal with post-traumatic stress. To track and monitor things like blood pressure. To help people find NHS services on a map. To get practical information about keeping fit and eating healthily.
The government is in the process of developing the information strategy to ensure that patients and clinicians have access to meaningful and up-to-date information. This will give patients more choice, control and responsibility over their health and clinicians the information to manage how they deliver local services. The strategy is expected to be published in spring 2012. iPhone app launched to help people manage chronic condition
ActiveME©, a new iPhone application, has been developed to help patients with chronic fatigue syndrome/ME (CFS/ME).
Developed by experts in the field of CFS/ME, and tested by people with the condition, this new app is designed to assist patients in keeping track of their activity levels, a key part of rehabilitation and self-managing this chronic condition.
CFS/ME affects approximately four in every 1,000 people in the UK. The condition is common in children affecting at least 1% of teenagers, and is arguably the most common cause of long- term absence from school.
The Royal National Hospital for Rheumatic Diseases (RNHRD) NHS Foundation Trust, the Northern CFS/ME Clinical Network and Indigo Mulitimedia have teamed up to utilise modern technology as a tool to help these patients, who often find themselves in ‘boom and bust’ energy cycles.
Find out more about the app in the press release below.
3 FINALcfsappreleaseV 3 1 March 2012.pdf
South Tees summary care record case study
South Tees Hospitals NHS Foundation Trust started viewing summary care records (SCRs) in their medical assessment units in May 2011. This new case study looks at how hospital staff manage and monitor access to patients' SCRs, whilst ensuring the strictest security standards to protect patient information.
Find out how your organisation can view the summary care record
Guidance for organisations wishing to view summary care records (SCRs) is available on the SCR website. The guidance includes an implementation guide and details of the viewing systems available.
It looks at information governance, project manager guidance, examples of viewing systems in different healthcare settings and shares benefits and lessons learned from sites who are already viewing the SCR.
Click here to find out more on SCR viewing.
Summary care record interviews
Radio Four’s Inside Health programme broadcast on 15 February 2012, featured an interview with Dr Gillian Braunold, SCR clinical director. Dr Braunold discusses the benefits of using the SCR for medicines reconciliation, out of hours care and enriched records at the patient request.
Listen to the interview on the BBC iPlayer.
A further interview with Dr Braunold on SCR is available on the Pulse website.
SystmOne goes live at Bluebell Wood Children’s Hospice
Bluebell Wood Children’s Hospice offers care and support to children and young adults with a shortened life expectancy, both in their own homes and at their hospice in Sheffield. In conjunction with Rotherham Specialist Palliative Care Services, Bluebell Wood is the first Children’s Hospice to go live with SystmOne.
Benefits include clinical staff being able to see a whole patient record at the touch of a button, allowing more staff to see the whole picture. Clinicians can obtain a full set of patient records, providing greater clinical safety and a safer patient record.
Peter Clarkson, clinical it systems specialist and IT project manager at NHS Rotherham, explains that it was a logical step to move onto the system. Peter says: “SystmOne gives us a more complete patient record with more elements being captured electronically than on paper or legacy systems. It’s simply a more rounded system.”
4 Although the hospice says it’s still early days, they’re excited about the potential of SystmOne and feedback so far from users is that it’s been a positive experience.
Madeleine Odale, marketing manager at the Hospice, said: “Bluebell Wood Children’s Hospice implemented SystmOne in October 2011. Whilst it is still early days, we anticipate that the system will allow us to streamline many of our processes in the future. Already, we have found that SystmOne gives us easy access to valuable information on the children registered with us, and their interaction with other services and professionals.”
Peter found it a remarkable experience implementing the project at the hospice. “I and my IT team who went out to the hospice were very moved by the incredible environment the hospice provides. I take my hat off to everyone who works there - the staff are fantastic and there is no praise high enough for the work they do. It was an unforgettable experience.”
GP2GP guidance updated
The joint GP IT committee and the GP2GP project team at NHS Connecting for Health (NHS CFH) have published guidance to GP practices to reduce the risk of making erroneous record transfers.
Read the guidance in full on the NHS CFH website.
TPP SystmOne Release 6 guidance materials
NHS Connecting for Health (NHS CFH) has published a range of guidance materials for GP practices looking to implement release 6 of TPP SystmOne.
NHS Bury shares EPS Release 2 documents
Following the successful implementation of the electronic prescription service (EPS), NHS Bury has kindly agreed to share some of their project documentation.
These include business process planning and patient communication materials. Sites preparing to go live with EPS Release 2 may find these are useful guides or templates when preparing their own documents.
They have been added to existing example documents on the EPS website and are available to download as PDFs or word documents.
NHS Pathways
In the move from version 6.3 to 6.4 of NHS Pathways, clinical re-profiling of organisations in the Directory of Services (DOS) is now taking place across England.
A new clinical re-profiling video tutorial has been developed to help services with their re- profiling. The aim of the video is help people populate the description of each service, the symptom groups and discriminators they have selected.
Send any questions or queries about the re-profiling process to: [email protected].
5 NHS Number pocket guide
NHS Connecting for Health (NHS CFH) has developed handy pocket guides, aimed at healthcare staff, about the benefits and importance of using a patient’s NHS Number.
The guides are available for NHS organisations to order from DH orderline.
Urgent care clinical dashboards update
The quality innovation productivity and prevention (QIPP) urgent care clinical dashboard team has published an implementation guide, implementation toolkit and details of the dashboard user group.
To access the information, users need to request membership of the group. Visit: networks.nhs.uk/nhs-networks/qipp-urgent-care-gp-dashboard to join.
New site to take you inside government
A new test version of a single website for government was made live today [02 March 2012]. ‘Inside government’ is the corporate platform that will be for specialists seeking a ‘behind the scenes’ look at what the government is doing as opposed to the front-facing service the government provides for citizens.
More information on the new site is available on the Department of Health website.
Are you ready for the ICD-10 fourth edition deadline?
NHS organisations are reminded to ensure ICT and finance departments are working with their IT system suppliers to update their systems with the changes to the clinical classification ICD- 10 (International Statistical Classification of Diseases and Related Health Problems) in readiness for the implementation of ICD-10 4th Edition on 1 April 2012.
The Information Standards Board issued a formal notice to the NHS and system suppliers in August 2011 following the advance notice issued in April 2011 so teams should already be aware of the deadline.
All ICD-10 4th Edition data files and associated training materials for clinical coding teams can be downloaded free, from the technology reference data update distribution website (TRUD). The government white paper – Equity and excellence: Liberating the NHS, reported a commitment to ICD-10 changes for NHS implementation on 1 April 2012 to support quality improvements. The national NHS Classifications Service provides the national products and services to support the use of the ICD-10 classification for UK government purposes.
The UK has a mandatory obligation to collect and submit data to the World Health Organisation using ICD-10. This data is used for epidemiology, research, operational and strategic planning, performance management and payment by results as well as providing information for key health initiatives.
6 InterSystems enabling access to patient demographic service
In January InterSystems announced that it will soon be enabling easy access to the patients demographic service (PDS) through the ITK Spine Mini Services Standards for NHS trusts using InterSystems Ensemble®
This capability builds on InterSystems ITK 2.0 Compliance as outlined in the InterSystems Ensemble press release. You can learn more about InterSystems ITK support and certification here.
InterSystems is the first to achieve accreditation for the document transfer service (DTS) adapter service bundle, which they report will make it easier and cheaper for NHS trusts to exchange information in support of the new community-based commissioning. The National Integration Centre and Assurance (NICA) Technology Office Accreditation catalogue can be seen here, please note there are two entries for InterSystems.
Further information on getting connected to the National Spine ITK Spine Mini Services Standards based PDS using InterSystems Ensemble, contact [email protected] or call on 01753 829 670 .
7 Newsletters
NHS Yorkshire and the Humber Newslink
This issue of Newslink is a productive community services special edition.
Click on the document below to find out more on: Releasing time to care. Setting the scene. Informatics supporting key business. Productive community services in action. Transforming care delivery. How you can get involved. Scarborough Hospital goes live with first clinical record viewer. Date for Your Diary: NHS Yorkshire and the Humber clinical innovators. Spotlight on Melanie Pick.
Newslink_YorksHumb _Feb_2012_v1.1.pdf
UKCHIP newsletter
The February UK CHIP newsletter is available to download.
Features include: NHS Future Forum recommendation on professional accreditation. UKCHIP education quality accreditation scheme. E Health Insider chief clinical information officer campaign. New NHS mobile working knowledge centre. Knowledge management online resources. Improving portfolio, programme and project management (P3M) in the NHS. Forthcoming events.
In addition, UKCHIP has published new guidance for people applying to the register. It guides them through the online self- assessment and registration process.
Demographics and NHS Number eNews
The second issue of the Demographics and NHS Number eNews, published by NHS Connecting for Health (NHS CFH) contains updates on:
The NHS operating framework requirements for all NHS organisations to use the NHS Number. Payment by results 2012-3 road test package. NHS Number for babies. Clarification on free NHS treatment for those with an NHS Number. Links to further useful information.
8 Clinical Connections
The January/February 2012 edition of Clinical Connections is now available to view online.
Find out how clinicians in the north east are improving health records for patients with learning disabilities; prize winning innovation for kidney patients; pioneering dashboards; improved telecare alarm services; and online resources to support mobile working and more.
NHS Institute Alerts
The February issue of the NHS Institute Alert looks at initiatives taking place across the NHS aligned to the quality innovation productivity and prevention (QIPP) agenda.
Click here to read the March issue.
EPS bulletin: SRO special issue
In this special issue of the electronic prescription service (EPS) bulletin, Giles Denham, senior responsible owner (SRO) for EPS shares his thoughts on the progress made in 2011 and looks forward to a year where ‘sites fully embrace the process changes Release 2 enables to make EPS the default way to deliver patient care in 2012.’
There is an encouraging look back at the achievements made in 2011 and an overview of the current picture of EPS deployment. Also in this issue, Rachel Habergham, EPS programme head, advises sites on what they can be doing in 2012 to move forward with EPS Release 2.
EPS Bulletin SRO Special March 2012.pdf
9 Upcoming Events
International congress on telehealth and telecare – 06 – 08 March 2012 (The King’s Fund, London)
The international congress on telehealth and telecare brings together researchers, policy- makers, practitioners and innovators interested in the design and application of technologies in health and social care.
The event takes place over three days in London. For more information, or to book, go to: kingsfund.org.uk/events/international.html.
Developing clinical content to improve patient care – 13 March 2012 (Waterfront 4, Newcastle upon Tyne)
The March meeting of the clinical health informatics forum focuses on how the clinical content in patient records can improve patient care and outcomes across multi-professional teams and organisational boundaries.
Speakers include Gill Stonham from NHS Connecting for Health (NHS CFH) who is leading on a national project looking at how clinical content can be improved and standardised.
Dr Elizabeth Kendrick will discuss the end of life project - and how informatics is supporting patients in palliative care, ensuring their wishes are recorded electronically and are available across multiple healthcare settings.
The half-day workshop includes a facilitated discussion session.
To book online, or to view the event flyer and agenda visit: events.northeast.nhs.uk/all/131.
New Community information data set implementation workshops – 14 and 15 March 2012 (Botanical Gardens, Birmingham)
The Health and Social Care Information Centre is holding two workshops in March for the benefit of those working in community information teams and service managers to support the implementation and development of the community information data set (CIDS).
Click here for more information about the community information data set.
Click on the date to download the booking form, 14 March 2012 or 15 March 2012, or email the NHS Information Centre for queries.
New Expert on call: Creating the culture for innovation in health services – 15 March 2012 (Webinar)
The NHS Institute for Innovation and Improvement continues its expert on call webinar series with this one-hour call designed to give attendees tips and help organisations use an online tool to help improve the level of innovation within their organisation.
The webinar is hosted by Lynne Maher, director for innovation and design at the Institute.
Click here to register. 10 New Encouraging patients and clinicians to use and benefit from records access – learning from the experiences of Kaiser Permanente –15 March 2012 (Webinar)
Kate Christensen, medical director of the internet services group of Kaiser-Permanente (KP) will be taking part in a webinar at 4 pm on 15 March 2012, looking at the benefits that KP have derived from opening up online access to records and transactional services.
Click here to register interest in attending the webinar.
NHS Yorkshire and the Humber clinical innovators – 26 March 2012 (Sandal Rugby Club, Wakefield)
The March 2012 clinical innovators forum will explore leading long term innovation and transformational change, in an environment focused on short term cost improvement.
The forum is aimed at clinicians, allied health professionals and nurses who are interested in technology enabled change and innovation.
This session aims to help delegates understand more about the financial system in the NHS. It will explore how to attract resources for service improvement and innovation; financial constraints and incentives and how to lead long term transformational change.
The forum features key note speaker Laura Hibbs, innovation and improvement lead for NHS Yorkshire and the Humber. There will also be an opportunity for some round table discussion led by experts in finance and commissioning.
This would be a worthwhile session for clinicians and nurses from all specialties with an interest in innovation.
To register, email: [email protected].
New Evaluating and marketing your training service – 29 March 2012 (Waterfront 4, Newcastle upon Tyne)
NHS North East is offering informatics education, training and development (ETD) staff the opportunity to attend a free, one day facilitated training session designed to help NHS training services evaluate and promote their services to their customers.
The full day course aims to introduce attendees to the concepts and techniques of evaluation for a range of learning environments.
It draws upon the experience of the delegates to consider how best to market their training service within their organisation.
Attend the course to find out: How to create real value in your service. Calculate return on investment to gain senior management buy-in. How the marketing mix impacts your service. How to create a training brand that sells. 11 How to communicate your successes to your customers.
The course would benefit training services who are looking to gain a competitive edge in the training market, and those services who are looking to implement and adhere to the new education, training and development standards.
Places are strictly limited and delegates are required to ensure they complete the pre-training questionnaire and that they fulfill the pre-requisite criteria set by the training provider.
Interested delegates can book via the MatrixFortyTwo website.
New The trainer in a virtual classroom – 24 – 25 April 2012 (North of Tyne Training Academy, Newcastle upon Tyne)
This two-day workshop would benefit anyone who is, or will be, using web conferencing as a medium for learning.
This will typically include experienced classroom trainers who want to transfer their face-to-face facilitation skills online. However, the course is also adapted to suit those with little or no training experience.
Topics covered include: Web conferencing as a learning medium: purpose and benefits plus its place in the blend. Preparation: establishing goals, knowing your audience, structuring the session and allocating roles. Communicating with voice and live video. Communicating using images and text. Using application sharing and web tours. Building in interactivity: polls, whiteboard activities, text chat and beyond. Using breakout rooms for group activities. Final preparations: designing in detail and getting in some practise. Managing the session: responding to the unexpected, working with international audiences, keeping on time and on track and dealing with questions. Following up: providing handouts, editing and issuing recordings, setting up and moderating discussion forums and other follow-up learning tools plus evaluating the session.
To register for this free workshop, book online at: events.northeast.nhs.uk/all/175.
New E-learning made simple – 02 May 2012 (Northumbria House, Newcastle upon Tyne)
This one day workshop is aimed a training mangers and team members who are looking to develop in-house e-learning modules.
The course provides delegates with an understanding of the benefits and features of e-learning; will help them identify good and bad examples of e-learning modules; how to create a storyboard; and how to design an e-learning package using Captivate 5 software.
This session takes place at Northumbria House, Cobalt Business Park, Newcastle upon Tyne.
12 NHS trainers from across the north east and Yorkshire and the Humber are welcome to attend this workshop.
Book online at: events.northeast.nhs.uk/all/177.
E-prescribing: Everything you want to know but were afraid to ask – 02 - 03 May 2012 (The Business Design Centre, London)
As part of a multidisciplinary collaboration between the Universities of Edinburgh, Birmingham and Nottingham, a project is underway to investigate the implementation, adoption and effectiveness of e-prescribing systems in English hospitals.
The key questions of the day: For new implementations or those looking to implement in the near future – what to choose, how do you use it, why do you want it? For those with current e-prescribing systems – what can you learn from or share with others? How can research find the answers to questions to support e-prescribing delivery in the NHS?
To view the full programme, visit: crfr.ac.uk/events/eprescribing/programme.html.
To register a space, delegates are required to complete the online booking form.
Health informatics congress (HC2012) – 02 - 03 May 2012 (The Business Design Centre, London)
This two-day conference and exhibition combines the Healthcare Computing and Smart Healthcare Live into one event.
It aims to bring together healthcare professionals, commissioners, patient groups and suppliers to inform, educate and update how health informatics technologies can enable better, safer and more effective health and social care.
Conference speakers include Jim Easton the director for improvement and efficiency at the Department of Health; Tim Straughan, chief executive of the NHS Information Centre and Susan Hamer, national director of nursing, midwifery and allied health professionals from the Department of Health Informatics Directorate.
In addition, the Skills Zone provides career development advice for health informatics professionals.
To register, or for more details on the exhibitors and conference speakers, visit: hc2012.bcs.org/.
New Health+in4matics 2012 – 09 - 10 May 2012 (ICC, Birmingham)
13 This two day conference and exhibition in Birmingham aims to explore the current issues affecting the way healthcare is delivered, and how modern information systems can improve patient care.
The conference programme includes Mike Farrar, chief executive of the NHS Confederation; Dame Fiona Caldicott, chairman of Oxford University Hospitals NHS Trust and Dr Graham Evans, chief information officer and director of informatics at NHS North East.
A current exhibitor list is available at: in4matics.co.uk/exhibitor-list.
To register for free, or find out more, visit: in4matics.co.uk/.
Clinical health information forum annual conference: Facing the future – 16 May 2012 (Hardwick Hall Hotel, Sedgefield)
The annual conference for the north east clinical health information forum will feature a range of national and local speakers, and will give delegates a chance to find out about key developments in the north east and beyond.
Speakers confirmed to date include: Dr Charles Gutteridge, national clinical lead for informatics from the Department of Health Informatics Directorate and Professor Sir John Burn from Newcastle University and NHS North East.
Additional speakers will be announced shortly.
To register for the conference, book online at: events.northeast.nhs.uk/all/132.
SystmOne national user group conference 2012 – 17 May 2012 (Kingsgate Conference Centre, Peterborough)
The fourth annual SystmOne national user group takes place in Peterborough on 17 May 2012.
The conference brings together SystmOne users from across the country from a variety of healthcare settings.
Take a look at the conference programme, or visit the website for more information on the day.
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