9.52 Pinellas County 4/07/16

9.52 PINELLAS COUNTY 4/07/16

9.52.1 SYSTEM SUMMARY

Pinellas County has a type 4, E 9-1-1 system consisting of one Primary PSAP, one Back-up PSAP and 10 Secondary PSAPs as follows:

9.52.1.1 REGIONAL 911 PRIMARY PSAP

Pinellas County has a single Primary PSAP located at the Regional 911 Center in largo. This PSAP Processes 911 calls and direct dispatches for 21 fire and 20 EMS districts. They also process 911 calls for the Sheriff’s Office which provides dispatch services for unincorporated Pinellas County and 19 municipalities. Pinellas County also has 5 law enforcement agencies that are Secondary PSAPs.

9.52.1.2 BACK-UP PSAP

Pinellas County has a back-up PSAP located at the County EMS & Fire Administration Building.

9.52.1.3 CLEARWATER POLICE DEPARTMENT SECONDARY PSAP

The City of Clearwater has a Secondary PSAP located at the Clearwater Police Department. This PSAP direct dispatches law enforcement calls only.

9.52.1.4 LARGO POLICE DEPARTMENT SECONDARY PSAP

The City of Largo has a Secondary PSAP located at the Largo Police Department. This PSAP direct dispatches law enforcement call only.

9.52.1.5 PINELLAS PARK POLICE DEPARTMENT SECONDARY PSAP

The City of Pinellas Park has a Secondary PSAP located at the Pinellas Park Police Department. This PSAP direct dispatches law enforcement calls only. 9.52.1.6 ST. PETERSBURG POLICE DEPARTMENT SECONDARY PSAP

The City of St. Petersburg has a Secondary PSAP located at the St. Petersburg Police Department. This PASP direct dispatches law enforcement calls only.

9.52.1.7 TARPON SPRINGS POLICE DEPARTMENT SECONDARY PSAP

The City of Tarpon Springs has a Secondary PSAP located at the Tarpon Springs Police Department. This PSAP direct dispatches law enforcement calls only.

9.52.2 SYSTEM MANAGEMENT

The Pinellas County 9-1-1 system is under the management of the Board of County Commissioners. The Regional 911 Center Primary PSAP is operated by the Department of Safety & Emergency Services. The responsible fiscal agent is the Board of County Commissioners.

9.52.3 INTERLOCAL AGREEMENTS

The Pinellas County E 9-1-1 system has selective routing thereby eliminating central office overlaps with adjoining counties. Therefore, no specific interlocal agreement is required for adjacent counties. A Management Control Agreement (MCA) is in place with the Pinellas County Sheriff’s Office for 9-1-1 & 10 digit call handling and processing for their agency. (Attached) An Inter-local agreement (ILA) is in place with St. Petersburg Police Department for reciprocal back-up communications centers. (Attached)

TABLE 9.52-1

PINELLAS COUNTY SYSTEM DEFINITION

Regional 9-1-1 Primary PSAP

Location 10750 Ulmerton Rd., Largo FL 33778 Number of Answering Positions 53 Total Staff 99 Type of Answering Position Call taker Number of Logging Recorders 1 – 112 Channel Number of Instant Playback Recorders 53 Call Answering Equipment Airbus DS, Vesta Geo-Diverse Host 9-1-1 Trunks 28 Transfer Lines 28 Tie-Lines - Ringdowns 14 Out-Dial Lines 23 TDD 53 – integrated with Vesta Equipment

Backup PSAP Location 12490 Ulmerton Road, Largo FL 33774 Number of Answering Positions 10 Total Staff 96 Type of Answering Position Call taker Number of Logging Recorders 1 – 72 Channel Number of Instant Playback Recorders 10 Call Answering Equipment Airbus DS Vesta Remote 9-1-1 Trunks 10 Transfer Lines 10 Tie-Lines - Ringdowns 5 Out-Dial Lines 23 TDD 10 – integrated with Vesta Equipment

Clearwater Police Department – Secondary PSAP Location 645 Pierce St, Clearwater FL 33763 Number of Answering Positions 16 Total Staff 48 Type of Answering Position Call taker Number of Logging Recorders 1 – 64 Channel Number of Instant Playback Recorders 16 Call Answering Equipment Airbus DS Vesta Equipment – Meridian 9-1-1 Trunks 10 Transfer Lines 10 Tie-Lines - Ringdowns 8 Out-Dial Lines 23 TDD 16 – integrated with Vesta Equipment

Largo Police Department – Secondary PSAP Location 201 Highland Av., Largo FL 33770 Number of Answering Positions 8 Total Staff 27 Type of Answering Position Call taker Number of Logging Recorders 1 – 32 Channel Number of Instant Playback Recorders 8 Call Answering Equipment Airbus DS Vesta Remote 9-1-1 Trunks 8 Transfer Lines 8 Tie-Lines - Ringdowns 5 Out-Dial Lines 8 TDD 8 – integrated with Vesta Equipment

Pinellas Park Police Department – Secondary PSAP Location 7700 59 St. N., Pinellas Park FL 33781 Number of Answering Positions 5 Total Staff 14 Type of Answering Position Call taker Number of Logging Recorders 2 – 16 Channel Number of Instant Playback Recorders 5 Call Answering Equipment Airbus DS Vesta Remote 9-1-1 Trunks 5 Transfer Lines 5 Tie-Lines - Ringdowns 4 Out-Dial Lines 8 TDD 5 – integrated with Vesta Equipment

St. Petersburg Police Department – Secondary PSAP Location 1300 1 Av. N., St. Petersburg FL 33713 Number of Answering Positions 12 Total Staff 64 Type of Answering Position Call taker Number of Logging Recorders 1 – 80 Channel Number of Instant Playback Recorders 12 Call Answering Equipment Airbus DS Vesta Equipment – CS1000 9-1-1 Trunks 12 Transfer Lines 12 Tie-Lines - Ringdowns 3 Out-Dial Lines 23 TDD 12 – integrated with Vesta Equipment

Tarpon Springs Police Department – Secondary PSAP Location 444 S. Huey Av., Tarpon Springs FL 34689 Number of Answering Positions 2 Total Staff 5 Type of Answering Position Call taker Number of Logging Recorders 1 – 16 Channel Number of Instant Playback Recorders 2 Call Answering Equipment Airbus DS Vesta Remote 9-1-1 Trunks 2 Transfer Lines 2 Tie-Lines - Ringdowns 1 Out-Dial Lines 2 TDD 2 – integrated with Vesta Equipment

TABLE 9.52-2

PINELLAS COUNTY CALL HANDLING

Regional 911Center Primary PSAP

AGENCY METHOD VEHICLE Belleair Fire Dept. Direct Dispatch Radio Belleair Bluffs Fire Dept. Direct Dispatch Radio Clearwater Fire Dept. Direct Dispatch Radio Crash Fire Rescue Direct Dispatch Radio Dunedin Fire Dept. Direct Dispatch Radio East Lake Fire & Rescue Direct Dispatch Radio Gulfport Fire Dept. Direct Dispatch Radio Largo Fire Dept. Direct Dispatch Radio Lealman Fire Dept. Direct Dispatch Radio Madeira Beach Fire Dept. Direct Dispatch Radio Oldsmar Fire Dept. Direct Dispatch Radio Palm Harbor Fire Dept. Direct Dispatch Radio Pinellas Park Fire Dept. Direct Dispatch Radio Pinellas Suncoast Fire Dept. Direct Dispatch Radio Safety Harbor Fire Dept. Direct Dispatch Radio St. Petersburg Fire & Rescue Direct Dispatch Radio St. Pete Beach Fire Dept. Direct Dispatch Radio Seminole Fire Dept. Direct Dispatch Radio South Pasadena Fire Dept. Direct Dispatch Radio Tarpon Springs Fire Dept. Direct Dispatch Radio Treasure Island Fire Dept. Direct Dispatch Radio Belleair Police Dept. Process 911 Calls Telephone Clearwater Police Dept. Secondary Call Transfer Telephone PSAP Gulfport Police Dept. Process 911 Calls Telephone Indian Shores Police Dept. Process 911 Calls Telephone Kenneth City Police Dept. Process 911 Calls Telephone Largo Police Dept. Secondary Call Transfer Telephone PSAP Pinellas County Sheriff’s Office Process 911 Calls Telephone Pinellas Park Police Dept. Call Transfer Telephone Secondary PSAP St. Petersburg Police Dept. Call Transfer Telephone Secondary PSAP Tarpon Springs Police Dept. Call Transfer Telephone Secondary PSAP Treasure Island Police Dept. Process 911 Calls Telephone

Pinellas County Sheriff’s Office Dispatches for:

Belleair Police Department City of Madeira Beach Gulfport Police Department City of North Redington Beach Indian Shores Police Department City of Oldsmar Kenneth City Police Department City of Palm Harbor Treasure Island Police Department City of Redington Beach All Unincorporated Area City of Redington Shores City of Belleair Beach City of Safety Harbor City of Belleair Bluffs City of St. Pete Beach City of Belleair Shore City of Seminole City of Dunedin City of South Pasadena City of Indian Rocks Beach City of Treasure island