Ibtihal Sulaiman Al Kalbani

Ibtihal Sulaiman Al Kalbani P.O.Box5, Postal Code 132 Al Koudh, Sultanate of Oman GSM: +968 99478857 E-mail: [email protected]

Objectives:

 To seek a suitable position in your honored organization.  To learn more and increase my skills and abilities in the field of operations management.  To be a part in the upcoming achievements and success of your organization.

Education:

BSc in Operations Management (2008-2013) College of economics and political science (formerly known as College of commerce and economics), Sultan Qaboos University Al Khodh, Sultanate of Oman Date of graduation: January 2013 GPA: 3.09/4.0

Relevant courses undertaken: Purchasing Management Logistics and Supply Chain Management Human Resources Management Accounting Service Management Computer Simulation Strategic Management Technology Management Project Planning and Control

Honors and Rewards Dean’s List (Fall 2010) International General Certificate of Higher Education from University of Cambridge (2006- 2007) with a grade of A

Higher Secondary Certification (2007-2008) Al Sahwa Schools (Bilingual) Shatti Al Qurum, Sultanate of Oman Marks awarded: 92.75%

Experience:

Intern 18th June 2011 to 10th August 2011 Sultan Qaboos University Administration  Procurement Department (four weeks)  Finance Department (four weeks) Intern 2nd June 2013 to 30th Sep 2013 ITA (Information Technology Authority)

Quality Assurance Department (CSR- Corporate Social Responsibility division)

 Activities  Attended brainstorming sessions on how can eOman online donations portal support NGO’S and voluntary teams in other ways that are not financial

 Helped in the preparation of ITA’s first GRI report (managed to translate all the guidelines and performance indicators from English to Arabic + meetings with different departments to explain the process and what is required from them) then collected the information and sorted them out according to the guidelines. Also, wrote the first draft of the report. (3rd June 2013: I attended the Sustainability report launch event in Omantel)

 Wrote scenarios for 4 episodes for the YouTube awareness channel with minimal guidance from my supervisor

 Helped in writing the project charter regarding the renew of the building of Al Wafa’ Centre and proving new modern tools and equipment for the blind

 Helped in preparing a format for a new award that ITA is planning to launch “award of social responsibility”

 Green computing carbon footprint calculation: I took part in measuring the electrical devices energy consumption such as Laptops, monitors, Printers, telephones etc. using a certain device. Our aim was to decrease energy consumption of these devices

 Helped in creating an intranet page for CSR in ITA which was launched in during September

Courses attended:

Date Course

3rd June 2013 Attended a training course on “Customer Satisfaction and Feedback”

9th June 2013 Attended an MS workshop

26th June 2013 Attended a course titled “Preparing conference papers”

7th July 2013 Attended a workshop in Arabic under the name of “Planning and Organizing Events”

24th July 2013 Attended a workshop under the title of “IT Security”

28th July 2013 Attended a workshop on “Crisis Management & How to deal with stress” 29th July 2013 Attended a workshop on “Sustainability Reporting”

4th August 2013 Attended a workshop under the title of “Critical Thinking & Problem Solving”

5th August 2013 Attended a workshop under the title of “Interviewing Skills”

13th August 2013 Attended a course in Reading Skills

19th August 2013 Attended a course in Photoshop Design

Projects:  Logistics & Supply Chain Management: 1. Facility location: analyzing the construction of a new plant in a certain area. 2. Transportation (routing and scheduling): finding the best and optimal route for a set of deliveries and pickups, and applying scheduling principles on the route.  Computer Simulation: Simulating the effect of combining two discussion rooms into one big room using excel and Arena software.

Skills and abilities:

Computer Skills:  MS Office (word ,PowerPoint, excel )  Windows Operating System  HTML  Arena

Linguistics:  Arabic (mother language)  English (fluent)

Communication Skills:  Explaining and interpreting ideas and concepts in a well fashioned manner  Presenting information and data targeted audience  Writing reports, flyers and office documents to defined audience Related courses: (Business Communication & Public Speaking for Business)

Other Skills:  Excellent interpersonal skills (I am a very outgoing person, very friendly and love providing help and assistance)  Ability to work individually or in teams (I had the chance to work in both situations during my studies and found myself doing well in both)  Strong business analytical and planning skills  Excellent in dealing with numbers (Mathematics has always been one of my favorite subjects)  Highly results and service oriented ( I have the believe that nothing is perfect, therefore there is always something to add or edit in order to improve)  Outstanding time-management and organizational abilities (always been able to balance my time well between one thing and another)  Ability to work fast and accurate under pressure (had the ability to finish multiple tasks at the same time during my studies References:

 Dr. Suleiman Al-Suleimani Assistant Professor SQU E-mail: [email protected] Tel: +968-24142934

Personal Information:

 Nationality: Omani  Date of Birth: 19th August 1990  Status: Single  Mobility : valid Omani license