NGO HEALTH & DISABILITY NETWORK COUNCIL’s 2013/14 WORK PLAN – YEAR END REPORT TO 30 JUNE 2014 VISION: Health and disability NGOs are meaningful partners with the Ministry of Health and other government agencies in system-level policy development, planning and delivery of health and disability services in New Zealand. PURPOSE: As an outcome of our collective impact with the Ministry of Health (and other government agencies) we will improve the effectiveness of health and disability NGOs’ services and achieve better health outcomes for all people in New Zealand. OUTCOMES 2013-2016  NGOs are sought/engaged in/contribute to strategic and operational matters concerning the Ministry of Health and NGOs’ development and service delivery  NGO voices are involved in policy development  A coherent and connected NGO sector, which represents a fundamental element of health and disability services funded in New Zealand, has the building of community capacity and capability as a priority  There is cross-government engagement with the health and disability NGO sector at all levels, not just at the ‘coal face’  Relationships based upon courtesy, respect, integrity, transparency and trust are the experience of all people engaged with the health and disability sector  NZ is able to provide evidence of healthier communities and improved health outcomes. FOCUS AREA: OBJECTIVES: Partnership &  Ministry of Health expectations of the Network are clarified for the sector communication  Ministry of Health staff are informed of NGO Network’s existence and what we do with Ministry of  Ministry of Health receives information on recent and active research within the NGO sector Health  Ministry of Health staff are aware of key issues and trends affecting NGOs  Ministry of Health strategic planning related to the NGO sector is informed and advised by the sector PROPOSED 2013-14 ACTIONS/DELIVERABLES ACTUAL ACTIONS/DELIVERABLES  Reconfirm relationship and agree 2013/14 plan COMPLETED  7 Aug: Work Plan approved at Council meeting (posted on website 29 Aug)  27 Aug: Letter from Director-General affirming relationship framework with NGO sector received (posted on website 29 Aug)  Senior Ministry of Health staff will attend and engage ONGOING with the Council at bi-monthly meetings  17 July: NGO Council videoconference with Chai Chuah (National Health Board Director) to discuss government and Ministry priorities and how NGO Health & Disability Network Council’s 2013/14 Work Plan – Year End Report to 30 June 2014 Page 1 they might link with the Work Plan  7 Aug: Council met with Chai Chuah (National Health Board Director) and Yvonne Broughton (Chief Advisor Employment Relations, DHB Performance, National Health Board Business Unit) to learn about the Vulnerable Children Bill and proposed Standard Safety Checks  16 Oct: Kathryn Karantze-Young (Manager Procurement & Contracts team, Finance) attended NGO Council meeting to talk about government procurement  16 Oct/29 Nov: Adrienne Percy (Programme Manager - Contract Streamlining Project, MoH) attended NGO Council meetings to discuss contract streamlining  9 April: Mike McCarthy, MoH Chief Financial Officer met with Council to discuss contracting and procurement improvements taking place across government  19 June: NGO Council met with Ruth Heather (National Programme Manager, Children's Action Plan, Community Health Service Improvement, Sector Capability & Implementation, MoH) and Gary Tonkin (National Programme Manager, Sector Capability and Implementation, Community Health Service Improvement/Child & Family Programmes, MoH) to discuss ways NGOs can support work of regional Children’s Teams

 Build an active dialogue with the ANGOA research ONGOING forum and the Tangata Whenua Community &  Aug: Summary of recent research and related events initiated for each Voluntary Sector Research Centre to facilitate the NGO Council meeting sharing of relevant research  18 Nov: NGO Council represented by Secretariat at Community Research AGM & launch of Learning from Christchurch research collection  June: NGOs encouraged to enter Billie Awards for ‘strengths-based’ approach to research  NGO Council informs and advises the NGO sector ONGOING when the Ministry and DHBs require sector input  16 Oct: Jo Bryan, Manager Planning and Performance Reporting attended during strategic planning cycles (Timing to be NGO Council meeting to talk about the Ministry's planning processes – key advised) links and messages included in Chair’s Update to Network members on 21 Oct

NGO Health & Disability Network Council’s 2013/14 Work Plan – Year End Report to 30 June 2014 Page 2  16 Oct: Jacob White, Senior Analyst Accountability, DHB Relations and Accountability, DHB Performance, attended NGO Council meeting to talk about the Ministry's planning processes and followed up with dates in Feb 2014 – key points shared with Network members via Chairs’ Updates  19 June: Matthew Bloomer (Policy Analyst, Strategic Priorities, Strategy, Policy, MoH) and Sara McFall (Principal Policy Analyst, Sector & Services Policy/Sector and Services Transformation Policy Team, Policy, MoH) sought feedback from NGO Council on high level strategic issues to help influence future planning and decision-making

FOCUS AREA: OBJECTIVES: Communication  NGO sector is aware of the Network with NGO  Health and disability NGO sector has access to information about Council’s activity and key deliverables sector  Provide robust feedback to members, with consistent messages PROPOSED 2013-14 ACTIONS/DELIVERABLES ACTUAL ACTIONS/DELIVERABLES  Key ‘take out’ messages from each Council meeting ONGOING to be used by reps 7 Aug meeting:  Children’s Action Plan – raise awareness  Council is identifying projects related to Work Plan  DHB elections coming up – encourage NGO people to stand or vote for candidates with NGO experience  Secondment opportunities through DIA Community Internship Programme = “free staff with specialised skills for projects etc”. 16 Oct meeting:  Vulnerable Children’s Bill submissions  Date for 2014 national Forum to showcase NGOs  Input to planning and procurement decisions  Project decisions  Workforce planning ideas 29 Nov meeting:  NZ Navigator self-assessment tool online  Good Governance workshops in Feb

NGO Health & Disability Network Council’s 2013/14 Work Plan – Year End Report to 30 June 2014 Page 3  National Forum reminder  Info on how to put forward people for possible appointment to DHBs or statutory bodies 19 Feb meeting:  Book for National NGO Forum  Nationwide Service Framework Library link re engaging in DHB planning  Range of procurement improvements underway  Vulnerable children – a big issue  Community housing regulation changes  Building (Earthquake-prone Buildings) Amendment Bill needs to improve accessibility too 9 April meeting:  Report on successful Forum  Promote Population Health Congress  Advise about submission and project decisions  Report on guests at meeting  Progress on contracting and procurement  Barriers with DHBs 19 June meeting:  Get involved in Children’s Teams if in your area.  Engage with DHBs through various committees.  Share examples of child protection policies.  Promote Hasting Good Governance workshop.

 Chair’s Update after each meeting to reinforce these ONGOING  August 2013 Update  October Update  December Update  January 2014 Update  March Update  April Update NGO Health & Disability Network Council’s 2013/14 Work Plan – Year End Report to 30 June 2014 Page 4  July Update  Maintain website, Facebook page and Twitter ONGOING account to share news  Website: 4,207 unique visitors made 5,818 visits over the 12 month period to 30 June 2014. An average of 350 (based on annual total or 408 (based on monthly totals) unique visitors per month. 268 (June), 428 (May), 368 (April), 494 (March), 629 (Feb), 397 (Jan ‘14), 296 (Dec), 339 (Nov), 433 (Oct), 430 (Sept), 427 (Aug), 395 (July ‘13)  Facebook: 520 ‘Likes’ at 30 June 2014 (85% are NZ-based)  Twitter: 410 followers at 30 June 2014  Clarify value proposition for the NGO Health & CONFIRMED Disability Network and market to NGO sector NGO Network members will:  Be better informed about what’s happening at a strategic and policy level, with opportunities for input on key focus areas  Be better connected with others in the sector and the Ministry  Gain value from project outcomes (e.g. governance capability building)  Feel an increased sense of partnership and collaboration with others in the sector and the Ministry

 Facilitate creation of, or support existing, regional NOT PROGRESSED communication hubs to explore local issues with  No specific opportunities to support existing local networks arose during DHBs/PHOs by holding two regional workshops in the year so the NGO Council did not progress this action. 2013/14 FOCUS AREA: OBJECTIVES: Consultation  Ministry of Health uses NGO intelligence in policy development  Ministry of Health has access to grassroots NGO providers  NGOs and Ministry of Health engage in ‘high level discussions’ on key issues at an early stage  NGOs influence specific Ministry of Health priority focus areas PROPOSED 2013-14 ACTIONS/DELIVERABLES ACTUAL ACTIONS/DELIVERABLES  Ensure NGO representation/input on specific topics ONGOING as requested by Ministry of Health or by the NGO  July: Around 270 people from a range of disability NGOs attended sector workshops with KPMG to discuss the Disability Support Services Pricing (e.g. procurement project) Model Review. Project Reference Group (which includes NZDSN, Home Health Assn, DPA, Carers NZ and Te Piringa) selected 22 providers for NGO Health & Disability Network Council’s 2013/14 Work Plan – Year End Report to 30 June 2014 Page 5 meetings with KPMG. (Info only – NGO Network not directly involved)  16 & 17 July: Some NGO Council members participated in discussion with Gareth Jones (Project Manager, Procurement Optimisation Programme) prior to his recommendations being presented to the Ministry  3 Sept: NGO Council and other NGO stakeholders invited to Health Workforce NZ’s Vulnerable Children's Bill NGO/DSS Sector Engagement Meeting (Council reps Eleni Mason and Shaun McNeil attended)  19 Sept: NGO Council chair surveyed members about levels of engagement with National IT Board programmes and presented findings to the Board  Dec: Relevant NGO names provided to organisers for Children’s Action Plan meeting in January  19 Dec: Two suggested NGO secondees proposed for Children’s Action Plan work with MSD, following request from Chai Chuah. One subsequent secondment in 2014.  14 March: Public Health session part of NGO National Forum programme prior to formal consultation process Tier 2 and 3 service specifications  Make submissions on relevant cross-cutting topics as ONGOING they arise  Oct 2013: Vulnerable Children Bill submission collates member survey feedback  Feb 2014: NGO Council submission on proposed National Drug Policy  April 2014: NGO Council gave support to joint submission developed by DPA and CCS Disability Action on Building (Earthquake-prone Buildings) Amendment Bill  Publicise opportunities for NGO sector to be involved ONGOING in consultations  19 July: 2 August deadline for submissions on Carers’ Strategy Action Plan promoted on Network’s Facebook page  19 Sept: Vulnerable Children’s Bill link and info promoted on Facebook page  Dec 2013: Update encouraged submissions on Human Rights Amendment Bill and Local Alcohol Policy  Feb 2014: Update encouraged submissions on National Drug Policy and Building (Earthquake-prone Buildings) Amendment Bill  March/April: Forum and Update encouraged submissions on Public Health

NGO Health & Disability Network Council’s 2013/14 Work Plan – Year End Report to 30 June 2014 Page 6 Tier 2 and 3 service specifications  Strengthen NGO sector’s ability to make submissions PROGRESSED and have a voice  Component of project on vulnerable children safe and competent workforce – Summary of key points and submission template circulated to Network members on 1 Oct to support submissions on Vulnerable Children Bill  Respond to requests from the Ministry of Health for LIMITED ACTIVITY assistance with accessing grassroots providers  Some information provided to NGO Relationship Manager about members in particular regions or sub-sectors (e.g. children’s health) who might provide input. FOCUS AREA: OBJECTIVES: Capacity For Government Building  Ministry of Health understands the key issues and trends affecting the NGO sector  NGOs are better utilised locally by PHOs/DHBs  NGOs are represented at DHB/PHO level  Ministry of Health work on key priority areas is supported by NGO sector  Ministry of Health embodies the Kia Tutahi principles PROPOSED 2013-14 ACTIONS/DELIVERABLES ACTUAL ACTIONS/DELIVERABLES  Facilitate at least two areas of NGO input to Ministry LIMITED ACTIVITY of Health training programmes such as induction for  This action was not progressed as planned due to limited opportunities new staff and policy analyst training by end June within the Ministry, however 60 Ministry staff attended the National NGO 2014 Forum, where their knowledge of the NGO sector was increased. Further work is planned for next year.  Engage with Health Workforce NZ and other relevant LIMITED ACTIVITY bodies to influence workforce planning activity for  NGO Council kept abreast of workforce planning activities in some regions NGOs (e.g. Canterbury) and fields (e.g. Kai Awhina action plan framework) OBJECTIVES: For NGOs  NGO sector is equipped to develop the required IT infrastructure in response to key sector /contract changes  The sector develops and shares new models of working to address key challenges  NGOs up-skill and network through forums and information sharing  NGO voice in key areas (e.g. primary care) is strengthened

NGO Health & Disability Network Council’s 2013/14 Work Plan – Year End Report to 30 June 2014 Page 7 PROPOSED 2013-14 ACTIONS/DELIVERABLES ACTUAL ACTIONS/DELIVERABLES  Regular engagement with National Health Board (via Chai ONGOING Chuah) to ensure NGOs are informed regarding the  17 July: NGO Council had videoconference with Chai Chuah (National MoH/NHB direction and priorities/areas of interest. Health Board Director) to discuss government and Ministry priorities and Specifically, provide feedback and influence key priorities how they might link with the Work Plan ahead of the annual planning cycle  16 Oct: Jo Bryan, Manager Planning and Performance Reporting attended NGO Council meeting to talk about the Ministry's planning processes  Facilitate local engagement between regional NGO groups NOT PROGRESSED and the Ministry of Health/DHBs through the  NGO Council and Ministry decided a Guide to hard to keep current, but development of a guide for NGOs relating to contracting Updates shared news about streamlined contracting and new GETS and funding website  Assign resources to two projects in 2013/14 that will build EXCEEDED capacity within the sector (Where possible, link to  3 projects approved at 16 October meeting: relevant MoH/government priority areas or key themes o Governance of NGOs such as change management, IT, workforce, vulnerable children or service integration) More than 150 board members from approx 85 NGOs attended 5 workshops in February in Auckland, Tauranga, Wellington, Christchurch and Dunedin o Vulnerable children project to help increase capability to manage employment issues related to Vulnerable Children Act. Sample Child Protection Policies shared on website in June, with further work to follow o Encourage secondments via DIA Community Internship Programme  9 April: NZ Navigator project funding approved for Phase 2 development  9 April: Additional funding approved for 6th Good Governance workshop in Hastings (to be held in July)  Plan for and hold 2014 National Forum showcasing COMPLETED NGO expertise on key themes aligned to Ministry of  280 attendees at 14 March NGO National Forum showcasing the sector Health priorities that impact NGOs across the sector (220 people from over 150 NGOs and 60 Ministry staff)  Engage with relevant MoH staff to better understand COMPLETED the Ministerial appointment criteria and process for  May/June 2013: SSC Guidelines on DHB appointments and induction DHB roles – share learnings with sector to increase (including flowchart) read by NGO Council NGO representation  28 June 2013: Chair’s Update explained how candidates can stand for election to a DHB or apply to be a Ministerial appointment NGO Health & Disability Network Council’s 2013/14 Work Plan – Year End Report to 30 June 2014 Page 8  July 2013: NGO Secretariat analysis of current DHB membership confirmed low numbers of members with NGO knowledge and experience  19 July: Network’s Facebook page encouraged candidates to stand for DHB elections  27 Aug: Chair’s Update encouraged sector to support DHB candidates with NGO experience  22 Oct: Chair wrote to Minister of Health recommending NGO experience as a useful skill to consider when making appointments to DHBs  Dec: Update highlighted other opportunities on statutory bodies: http://www.health.govt.nz/new-zealand-health-system/key-health-sector- organisations-and-people/appointments-health-statutory-bodies FOCUS AREA: OBJECTIVES: Representation  The NGO Network Council will complement the activity of peak bodies representing NGOs in New Zealand  The Council will ensure that membership remains above 250 across the health and disability NGO sector  Key stakeholder relationships are robust  Ensure quarterly dialogue occurs between identified PARTIALLY ACHIEVED key peak bodies and the NGO Council  28 Aug: Council Chair met with Disability CEO Forum in Wellington to talk about proposed projects – attendees also discussed regional/national body differences (e.g. national NGOs seem to find it easier to get Board members)  Other dialogue occurred through ongoing networking opportunities  Lift participation in the annual Council election PARTIALLY ACHIEVED process through marketing NGO Council to the sector Oct 2013 elections: and deliver against annual objectives.  15 candidates nominated for 6 vacancies  58 of the 94 eligible Mental Health & Addictions voters cast a vote (N/A in 2012)  34 of the 65 eligible Personal Health voters cast a vote (up from 18 in 2012)  22 of the 52 eligible Maori Health voters cast a vote (barely up from 21 in 2012) The NGO Council will liaise and work with a range of key stakeholders and peak bodies as relevant to issues and activities it is focused on at different times.

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