Responsible To: HR and Admin Manager

London Wildlife Trust Admin and Research Intern

Role Description

Responsible to: HR and Admin Manager

Located at: London Wildlife Trust Central Office, Skyline House, 200 Union Street, London SE1 OLX

Responsible for: Being the first point of contact at reception, assisting the Directorate Team with admin duties and supporting the CEO and Executive Assistant with research assignments.

Overall Responsibilities:

Reception: 1.To answer telephone calls and redirect them as needed. 2.To meet and greet visitors and assist them on arrival. 3.To open and sort incoming post for distribution; to frank outgoing post at the end of the day. 4.To log incoming cheques and invoices. 5.To keep the reception area tidy and well stocked, including purchasing milk when needed. 6.To provide ongoing assistance in the organizing office facilities and off-site storage 7.To organise the meeting rooms ensuring they are prepared for the next meeting and audio visual equipment in set up/ cleared away. 8. To manage the enquires@wildlondon email address and redirect/ respond to queries as needed.

Directorate team projects: 1.Supporting the CEO and Executive Assistant by undertaking research assignments and information gathering. This will be mainly internet based and require information, analysis and interpretation. 2.Undertake admin duties as required by the Executive Assistant to support the work of the CEO.

Other duties:

1. To assist with IT troubleshooting when needed and liaising with the external IT support company.

Other areas of responsibility: a) Promotion of the Trust: To work at all times to further the aims of the Trust including

Protecting London’s wildlife for the future The London Wildlife Trust is a company limited by guarantee registered in England and Wales no. 1600379 and registered charity no. 283895. promotion of Trust membership. To encourage donations and to assist in and promote related events and campaigns where appropriate. b) Health and Safety: All staff are legally responsible for ensuring Health and Safety considerations are taken into account in all working situations. Staff are encouraged to make reports or suggestions on any matters of concern. c) Equal opportunities: To work at all times within the Trust’s Equal Opportunities Policy and to promote equal opportunities wherever possible especially with regard to volunteer and membership recruitment.

Terms and Conditions

Compensation: All travel expenses (zones 1-6)

Hours of work: 3 days per week, 9.30 am - 5.30pm, including one hour for lunch. This time also includes some weekend and evening working for which time off in lieu is given.

Holidays: 25 days per annum plus statutory holidays

Tenure: 3/ 4 months with the possibility of extension.

of 3 London Wildlife Trust Admin and Research Intern

Role Description

The following experience, skills and aptitudes are those that we are looking for in candidates for the post of Admin and Research Intern. Those listed as 'Essential' are those that the candidates must have. Candidates who fail to meet these criteria will not be short-listed.

'Desirable' skills and experience are those that it would be advantageous to have, although it is not essential.

Essential Desirable Good Internet research and analytical skills. Experience of undertaking research projects.

Ability to interpret and communicate relevant General office experience including reception information. tasks.

Reliable and willing to take advantage of An interest in the environmental and learning opportunities. conservation sector.

Working knowledge of Word, Excel and the internet.

Good verbal and written communication skills with an excellent telephone manner.

The ability to understand and practice confidentiality.

Ability to build and maintain effective working relationships with staff and volunteers

Excellent organisation skills and the ability to prioritise effectively.

Protecting London’s wildlife for the future The London Wildlife Trust is a company limited by guarantee registered in England and Wales no. 1600379 and registered charity no. 283895.