CIS 2010 Introduction to Computer-Based Information Systems s1

Azerbaijan University

Bachelor of Business Administration

CIS 2010 – Introduction to Computer-Based Information Systems

Spring, 2012

Instructor: Mammadov Samir

Class time: See Class Schedule Office hour: by appointment AZ 1102, Baku, R.Safarov 17 Telephone: 051 9051007 E: mail: [email protected]

1. Course General Description

This course provides an introduction to computer and information systems concepts including hardware, software, databases, data communications, and business applications. The student is introduced to methods of determining user requirements and developing application systems using databases and fourth generation languages. The student will also use SharePoint, a collaborative tool from Microsoft.

2. Learning Objectives

Upon completion of the course, each student will be able to: 1. Analyze and apply IT to solve common business problems, 2. Propose and defend effective solutions to business problems, and 3. Create a database application to solve a business problem. 4. Understand, Plan for Requirements and Explore SharePoint features.

3. Credit Hours: 3.0 credits

4. Course Pre-Requisites

Basics of informatics, Introduction to Computers.

5. Required Computer Skills Prerequisites

Base Knowledge of Microsoft Windows, Microsoft Office

6. Books: Required text book: 1. “ Beginning SharePoint® 2010 Administration™: Microsoft® SharePoint® Foundation 2010 and Microsoft® SharePoint® Server 2010” Wiley 2010 ISBN: 978-0-470-59712-5

1 2. R. Kelly Rainer “Introduction to Information Systems Supporting and Transforming Business” Wiley 2008 ISBN 0470169001

7. Course Description

Part Course Material Resources Information Systems: Concepts and Management 1. Describe the components of computer-based information systems. 2. Describe the various types of information systems by breadth of support. 3. Identify the major information systems that support each organizational level. 4. Describe strategic information systems (SISs), and explain Class 1 their advantages. 2/ch 2 5. Describe Porter’s competitive forces and value chain models, and explain how IT helps companies improve their competitive positions. 6. Describe five strategies that companies can use to achieve competitive advantage in their industries. 7. Describe how information resources are managed, and discuss the roles of the information systems department and the end users. Computer Hardware 1.Identify the major hardware components of a computer system. 2. Describe the design and functioning of the central processing unit. 3. Discuss the relationships between microprocessor component designs and performance. 4. Describe the main types of primary and secondary storage. 5. Distinguish between primary and secondary storage along the Class 2 dimensions of speed, cost, and capacity. 2/tg 1 6. Define enterprise storage, and describe the various types of enterprise storage. 7. Describe the hierarchy of computers according to power and their respective roles. 8. Differentiate the various types of input and output technologies and their uses. 9. Discuss the innovations in hardware utilization. 10. Discuss strategic issues that link hardware design to business strategy Computer Software 1. Differentiate between the two major types of software. 2. Describe the general functions of the operating system. 3. Describe the major types of application software. Class 3 4. Describe the major software issues that organizations face 2/tg 2 today. 5. Discuss the advantages and disadvantages of open-source software. 6. Explain how software has evolved and consider trends for the future.

2 Basics of Telecommunications and Networks 1. Understand the basic telecommunications system. 2. Describe the major types of transmission technologies. Class 4 2/tg 4 3. Describe the two major types of networks. 4. Describe the Ethernet and TCP/IP protocols. 5. Differentiate between client/server computing and peer-to-peer computing Basics of the Internet and the WWW 1. Differentiate among the Internet, the World Wide Web, intranets, and extranets. Class 5 2/tg 5 2. Describe how the Internet operates. 3. Discuss the various ways to connect to the Internet. 4. Describe the parts of an Internet address. Network Applications 1. Describe the four major network applications. 2. Discuss the various technologies, applications, and Web sites Class 6 that fall under the umbrella of Web 2.0. 2/ch 5 3. Differentiate between e-learning and distance learning. 4. Understand the advantages and disadvantages of telecommuting for both employers and employees. E-Business and E-Commerce 1. Describe electronic commerce, including its scope, benefits, limitations, and types. 2. Distinguish between pure and partial electronic commerce. 3. Understand the basics of how online auctions work. Class 7 4. Differentiate among business-to-consumer, business-to- 2/ch 6 business, consumer-to-consumer, business-to- employee, and government-to-citizen electronic commerce. 5. Describe the major e-commerce support services, specifically payments and logistics. 6. Discuss some ethical and legal issues relating to e-commerce. Wireless, Mobile Computing, and Mobile Commerce 1. Discuss today’s wireless devices and wireless transmission media. 2. Describe wireless networks according to their effective distance. Class 8 3. Define mobile computing and mobile commerce. 2/ch 7 4. Discuss the major m-commerce applications. 5. Define pervasive computing and describe two technologies that underlie this technology. 6. Discuss the four major threats to wireless networks Protecting Your Information Assets 1. Identify the various behavioral actions you can take to protect Class 9 your information assets. 2/tg 3 2. Identify the various computer-based actions you can take to protect your information assets Ethics, Privacy, and Information Security 1. Describe the major ethical issues related to information technology and identify situations in which they occur. Class 10 2/ch 3 2. Identify the many threats to information security. 3. Understand the various defense mechanisms used to protect information systems. 4. Explain IT auditing and planning for disaster recovery.

3 Data and Knowledge Management 1. Recognize the importance of data, the issues involved in managing these data, and the data life cycle. 2. Describe the sources of data and explain how data are collected. Class 11 3. Explain the advantages of the database approach. 2/ch 4 4. Explain the operation of data warehousing and its role in decision support. 5. Explain data governance and how it helps to produce high- quality data. 6. Define knowledge and describe the different types of knowledge Organizational Information Systems 1. Describe transaction processing systems. 2. Describe management information systems and the support Class 12 they provide for each functional area of the organization. 2/ch 8 3. Describe enterprise resource planning systems. 4. Describe customer relationship management systems. 5. Describe supply chain management systems. 6. Discuss EDI and extranets Managerial Support Systems 1. Describe the concepts of management, decision making, and computerized support for decision making. 2. Describe multidimensional data analysis and data mining. 3. Describe digital dashboards. Class 13 4. Describe data visualization, and explain geographical 2/ch 9 information systems and virtual reality. 5. Describe artificial intelligence (AI). 6. Define an expert system and identify its components. 7. Describe natural language processing, natural language generation, and neural networks Acquiring Information Systems and Applications 1. Describe the IT planning process. 2. Describe the IT justification process and methods. 3. Describe the SDLC and its advantages and limitations. 4. Describe the major alternative methods and tools for building Class 14 2/ch 10 information systems. 5. List the major IT acquisition options and the criteria for option selection. 6. Describe the role of hosting vendors. 7. Describe the process of vendor and software selection Class 15 Introduction to Microsoft SharePoint 2010 1/ch 1

8. Instruction Evaluation  You are required to complete an Instructor Evaluation Form for this course (you may also choose not to complete the evaluation, but you must indicate so.)  If you need to discuss grade-related issues after the final exam/test, please contact me only after AU has published your course grades (timing when the evaluation is still in the progress).

4 9. Grading Policy and Evaluation Essays 10 points Team Project 10 points Mid-term exam 20 points Final exam 30 points Activity 20 points Attendance 10 points Course total: 100 points

10. Letter Grade Policy

Letter grade Total points A+ 97-100 A 93-96.9 A- 90-92.9 B+ 87-89.9 B 83-86.9 B- 80-82.9 C+ 77-79.9 C 73-76.9 C- 70-72.9 D 60-69.9 F Below 60

11. Exams (mid-term and final): The tests will be based on the assigned readings as well as the contented presented by me and discussed with students during classes. If need for review sessions before both of exams is identified, I will organize a half class session to review the material involving students. In general, review questions help students to clarify issues that they could not completely clarify during classes or own their own.

12. Method of Instruction: Various method of teaching will be employed to encourage proactive involvement of students and make learning process successful. Mostly employed methods and techniques to expect are discussions, lectures, written and video case-studies. I also expect students to actively ask questions and discuss the class materials with their other student colleagues.

5 13. Projects: Projects are to be completed by students to demonstrate their competency and understanding of key concepts using real life data and presenting its findings in the class. Students are encouraged to work in a group of two to three students. I am always available to discuss the topics that a group of students chooses for their projects. It is important that students approach me before brief project statement is due. I expect students to present their own work and students will be penalized for copying other’s works without properly citing them. Project topics should be consistent with course description. Projects include creating sample network solutions using virtual machines, installing client operating systems, creating sample web pages, installing and troubleshooting Wi-Fi networks, plan your organization’s hardware, software and network infrastructure. The students are obliged to prepare projects on a certain company or firm case. It could be where he/she works or he/she chooses without any working precondition. Final projects version should be submitted in three steps, i) determining and distribution of project topics, ii) submitting of draft version, and iii) submitting of final version. The schedule will be strictly followed by instructor.

14. Essays: Instructor will assign one home-essays covering topics related to the class material. Parallel to this rule student’s suggestions are welcomed. As the essay is a reduced statement of the scientific article or the monograph with the basic actual conclusions and generalizations, topics should be defined from this perspective. The essay theme is defined in the beginning of academic year. Each of those essays must be completed either independently by students or together with other student-fellow. Students are encouraged to form group discussions to analyze home-essays but are expected to honestly turn in their individual home-essays. Home-essays are expected to be turned in as hard copies, faxes and emails. The deadlines of submitting essays are before completion of course or review.

15. Activity To evaluate student activity instructor will look at three criteria, i) quiz results, ii) participation in discussions, iii) level of chasing deadlines. Instructor will assign three quizzes during semester. It will be very short and focus to analyze the level of student’s lessons understanding. The lessons will be studied in interactive regime, so there will be opportunities for students to show his/her participation. It is very important that, student follow the deadlines for submitting of projects and essays. If they are not submitted in time, it then impedes instructor to do correct evaluation.

6 16. E-mail: [email protected] Students can contact me for arranging meetings and asking urgent questions by e- mail. But I encourage them to contact me in person to discuss substantive matters such as a class absence, exams, or grade assignments.

17. Policy on Class Attendance a. Students are expected to attend all scheduled classes and take all tests. I will also grade attendance to ensure the discipline in the class. b. If the student misses a class, the student is still responsible for catching up on the material covered in the absence of that student before coming to the next class session. Therefore, it is responsibility of the student to arrange with student colleagues to obtain notes if he or she misses a class or classes. c. Excessive absence: Four or more classes. Depending on the circumstances, the instructor may initiate some kind of penalty with dean’s office.

18. Policy on Make-Ups  Mid-term and final: do not miss them. There are no exceptions for those.  Home-essays and project presentations are due on the dates announced and late submission means no grade for that home-essays and presentations.  Requests for make-ups may be granted only under exceptional circumstances.  Avoid requests for reasons of personal convenience;  Any make-up exams, if granted, must be taken prior to the next meeting of the class.  If you miss a test without prior notice or arrangement, no grade (zero grades) is automatically assigned to the missed test.

19. Class discipline a. Please arrive on time to the class. Being late to class without a reason is no respect to the instructor and student colleagues as it interprets the session. b. Do not eat food in class: please use lounge or other related areas. c. Cell phones, e-mails, and any possible other electronic devices must be turned OFF while in class and during the test. d. Students are expected to talk about class topics and no other topics are expected to be discussed.

20. Academic dishonesty

7 Azerbaijan University has no tolerance for acts of academic dishonesty. The responsibilities of both students and faculty with regard to academic dishonesty are defined by education policy of Azerbaijan University. By teaching this course, I have agreed to observe the entire faculty responsibilities described in that document. By enrolling in this class, you have agreed to observe the entire student responsibilities described in that document. Academic dishonesty in this course includes copying or collaborating during an exam, discussing or divulging the contents of an exam with another student who will take the test, and use of homework solutions from another students.