Apprenticeship Vacancy On-Line Template

Vacancy Details

Vacancy Title Apprenticeship in Business Administration This needs to be something concise as it is used in the search criteria Example. Business Administrator Apprentice Care Assistant Apprentice Customer Service/Care Apprentice Full description Job Responsibilities This is used as an  Answering inbound and making outbound calls overview of the role; aim  Taking messages and passing it on to the right people to give a good clear  Using the laptop to update spreadsheets picture of the  Support and assist senior management responsibilities. Use  Admin and organisational management Bullet points and don’t  Respond to enquiries via e-mail and phone overkill the role by going  Assisting with house viewing and day to day customer enquiries  Qualifying potential buyers or tenants and identifying their into too much detail needs and matching to suitable properties.  Booking and accompanying applicants to view properties.  Negotiating offers and closing sales.  Liasing confidently with solicitors and mortgage brokers through to sales conclusion.  Providing and delivering a high level of customer service to buyers and sellers at all times.  Providing referred leads to Start Financial Services and other related Divisions.

Short description Candidate that is looking to get gain more experience and This is used to initially knowledge in the housing market industry. Have a real catch the attention of the interest working within an estate agent. potential applicant – It is the first thing the applicant will see when they search. It needs to be punchy and short. 2 or 3 sentences only. Number of positions 3 available. How many posts are there for this vacancy? Weekly Wage If you have a pay scale to enter, please only enter the lowest amount here, (Minimum of £3.30 / hr) then in the section Important Other £5.00 ph Information you can elaborate more. Please note the new Apprentice Min Wage (£2.73per hr)

Working Week (Days (Minimum of 31 hrs per week) Please state days as well and Hours) We ask that you give the Hours of work : 37.5hrs overall weekly hrs to be worked and also state if Mon-Friday includes weekends/shifts etc….. Also what is the day- to-s day hours. 08.30 -1600hrs Future prospects description Possibility of gaining a full-time role upon successful Here you can enter completion of the Apprenticeship programme. anything that is relevant. Like. The possibility of a full time post upon completing the apprenticeship Contact name Paul Turnwine This is contact name of the person who will upload the vacancy on to Avol

Vacancy Location

Vacancy Location & Camberwell, South East London Postcode (Specific or Multiple)

Training Information

Learning Provider MI Computsolutions

Occupation Type Business Administration (Sector)

Job Role Business Administration (Framework )

Vacancy Type Apprenticeship in Business Administration

# NVQ Level 2 & 3 in Business Administration, Key skills and Training to be Provided Technical Certificate as appropriate. NVQ, Key Skills, Technical The employer will also provide in house training relevant to Certificate, and any the job role. training required for the job role e.g. Health and Safety, First Aid etc. Expected Duration 1 year and 1 day. Please enter 12 months, 1 year, the expected duration.

About the Candidate

Skills required The employer is looking for someone that can exhibit the For e.g. Computer following skills; literate/effective Customer Service/Team Leader  Confident  Excellent communication  Professional Telephone manner  Excellent punctuation and Attendance  Driving Lesson preferred but not required

Qualifications required As a team player, you’ll need the following skills and experience: Enter the min Grades/qualifications you require for this role.  The ability to negotiate Remember these are what you require for the role  Commitment to service standards and NOT what you desire. Be Realistic!!  A commitment to learning and to self- develop

 Tenacity and be a self-starter

 Ability to build and nurture trusted relationships at all levels  Be responsive to change.

Personal qualities Candidates must have an interest and passionate about These soft skills. working with in the estate agency environment. These are things like, positive attitude/motivated/enthusi astic.

Additional Detail

Important Other Training on the Apprenticeships Programme for 16-18 olds is a Information priority and fully-funded by the Government. Training for Useful information Apprenticeships for 19 to 24 year olds is part funded, with regarding the role, employers expected to make a contribution. Funding for anything you feel must be apprentices aged 25 is very limited and employers are stated in more detail for expected to make a part or full contribution. example pay scale – pay increase – CRB check required. Reality Check Useful if you want to Candidate needs to be aware that you will be working within stipulate details about the an estate agency and might be required to go out and assist day to day role- for with house viewings and speaking to customers. example. Role requires a lot of lifting, standing all day – working outside in all weathers.

Supplementary Application Form Questions

Two Vacancy Specific What interests you about working for an estate agent? Questions: You can include 2 Are you confident and ready to learn? questions to assist with the short listing/sifting of applicants. For example. (Question 1) Why do you want to work in Customer Services, please provide details?

Key Dates Closing date 24th March 2017

We ALWAYS ask for a minimum of two working weeks, as we share our vacancies with JCP, Connexions and Next Steps too. Please make sure you have given 2 weeks before this vacancy date closes

Interview start date 29th March 2017

Possible start date 10th April 2017