Application for Employment Form Template

Dear Applicant,

Thank you for your interest in the position of MDS Training Manager. The attached information is to assist you in your application and provides information on the position, what MDS does and our organisational values.

MDS selects candidates based on merit which means we follow a process that allows us to select the person whose skills, knowledge, experience and values best match the role requirements. Therefore to complete your application you are required to: 1. Complete the application for employment form 2. Complete a letter (maximum 2 pages) outlining how you meet the essential criteria listed on page 6. Applications will not be considered unless the essential criteria is addressed The position is based at Campbelltown. This role will be paid $34.97-$38.42 per hour. MDS Also offers Salary Packaging, Flexible working hours, Leave Loading, and a mobile phone. Position is Permanent Part Time on a 64 Hour Fortnight

You are reminded that the closing date is 5pm, Friday 17 July 2015. Applications received after this will not be accepted. Steps in the MDS recruitment and selection process: 1. The panel will complete an initial cull to decide who to invite to interview 2. Applicants identified as suitable for interview will be contacted by phone (or alternative method if you have indicated this) and advised of an interview date and time 3. Applicants will attend an interview. The interview questions will focus on your skills and experience in relation to the position, ask you what action you would take in different scenarios related to the position, and how you would undertake different aspects of the role. 4. The panel will decide on who best matches the job requirements and conduct reference checks 5. Pre-employment screening will be completed prior to making a formal job offer. 6. If the reference checks and pre-employment screening are satisfactory, a formal job offer will be made and a start date negotiated. Where qualifications are required of the role you will need to bring them to the interview, or attach them to this application. If you require further information please contact the HR Department on (02) 4621 8400.

Applications to be addressed to Megan How – Human Resources Officer Macarthur Disability Services PO Box 284 CAMPBELLTOWN NSW 2560 Fax: (02) 4628 4006 [email protected] Macarthur Disability Services Ltd.

FORM: APPLICATION FOR EMPLOYMENT

The information supplied in this document and in your application will be treated in the strictest of confidence.

Subject to the Commission for Children and Young People (1998) Act and the Child Protection [Prohibited Employment] (1998) Act, a person prohibited by the Child Protection (Prohibited Employment) Act 1998 is not eligible to apply for child related Employment. A working with children clearance is required for all child related employment. A National Criminal Record Check is completed for all positions.

DETAILS OF THE VACANCY YOU ARE APPLYING FOR JOB TITLE:

LOCATION:

EMPLOYMENT TYPE (PLEASE CIRCLE): Permanent / Fixed Term / Casual

APPLICANT DETAILS Title: Surname: Given Name/s:

Home Address:

Suburb: State: P/Code:

Contact Details: Work: Home:

Mobile: Email: Qualifications: Year Obtained: Please attach certified copies of all qualifications and certificates of attainment

Are you an Australian Citizen / Permanent Resident?  Yes  No

MDS LTD. Reviewed: 28.11.2014 Page 2 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc If no, do you have a working visa  Yes  No

(Note: to be eligible for employment, applicants must have the appropriate work visa or have permanent residency status) Are you of Aboriginal or Torres Strait Islander descent?  Yes  No

Do you hold a Current NSW Drivers Licence  Yes  No Class: Do you hold a Working with Children clearance  Yes  No Clearance Number: # Do you require any special arrangements at an interview?  Yes  No

If yes, please provide details below:

Do you have any pre-existing injury or illness of which you are aware that you could reasonably be expected to foresee, could be affected by the nature of the duties and responsibilities of the position for which you are applying?  Yes  No

If yes, please provide a brief description (or on a separate advice):

Do you have any convictions, finding of guilt and/or pending police charges against you that are less than 10 years old?  Yes  No

If yes, please provide brief details:

(Note: A satisfactory police record check is a prerequisite of the position)

MDS LTD. Reviewed: 28.11.2014 Page 3 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc EMPLOYMENT DETAILS

Are you currently employed?  Yes  No

PLEASE LIST YOUR THREE MOST RECENT EMPLOYERS Organisation:

Position Held:

Dates of Employment: Start: Finish: Reason for leaving: Employment Type (please circle): Permanent / Fixed Term / Casual

Organisation:

Position Held:

Dates of Employment: Start: Finish: Reason for leaving: Employment Type (please circle): Permanent / Fixed Term / Casual

Organisation:

Position Held:

Dates of Employment: Start: Finish: Reason for leaving: Employment Type (please circle): Permanent / Fixed Term/ Casual

MDS LTD. Reviewed: 28.11.2014 Page 4 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc REFEREE DETAILS (Note: three referees are required. At least two of these referees should have been your immediate supervisor in your past or existing role. Please also provide a land line number) 1.Name of Referee:

Position Held: Contact No: Email: Name of Organisation:

Relationship to you:

2.Name of Referee:

3.Name of Referee:

CERTIFICATION I hereby certify that the above information is correct and complete to the best of my knowledge and belief. I understand that, if I am employed, I will be liable to dismissal if any of the statements in my application are found to be deliberately misleading. Applicants Name (print):

Signature:

MDS LTD. Reviewed: 28.11.2014 Page 5 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc Essential Criteria

 Relevant tertiary qualifications (Adult Education/VET) and significant experience within the vocational training sector

 Demonstrated management experience and RTO business experience

 Knowledge of the RTO standards and RTO compliance requirements

 Knowledge of adult learning principles and assessment needs within a RTO and professional development environment

 Experienced in wise.net or other student management system

 Community and Disability Services Industry knowledge including legal frameworks, funding, WH&S, risk management and program compliance (QA)

 Monitoring budgets for projects and overall business financial viability

 Assisting in the development of business plans and review

 Managing the performance of a multi-disciplinary team including dealing with people and contract trainer issues that have been escalated.

 Project and time management

Desirable Criteria

 Diploma in Training Design and Development and Vocational Education and Training

 Diploma of Quality Auditing

This position is subject to a National Police Check & Working with Children Check.

MDS LTD. Reviewed: 28.11.2014 Page 6 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc About MDS Training

MDS Training is a registered training organisation (RTO number 70215). There are currently 10 qualifications on scope. These include:

1. Certificate I Work Preparation

2. Certificate III Home and Community Care

3. Certificate IV Disability

4. Certificate IV Mental Health

5. Diploma of Disability

6. Diploma of Community Services Work

7. Diploma of Case Management

8. Diploma of Community Service Coordination

9. Diploma of Management

10. Advanced Diploma of Community Sector Management

MDS Training is a commercial business operation within Macarthur Disability Services Ltd. which offers qualifications and professional development in the community sector. We are embedded in the local community, South West Sydney and into the Wingecarribee. We have also delivered training in the ACT, Illawarra, Newcastle, Coffs Harbour and Sydney regions. We deliver in house training on a range of topics including person centred approaches, disability awareness, conducting effective assessments and staff management and others. MDS Training also offers a professional development calendar twice yearly.

We also provide a consultation service on staff management, training and development and policy support along with other topics as requested.

We work with government and non-government organisations.

We also have a partnership with Mr Wed for Certificate IV TAE.

MDS LTD. Reviewed: 28.11.2014 Page 7 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc Position Title: Manager, MDS Training Date: June 2015 HACC Training Coordinator , Training Support Officer, Education Role Reports to: Director, Community, Mental Health Direct Reports: and Training Coordinator, Training, Coordinator, contract trainers, Role Purpose: Manage MDS Training RTO and HACC Training and Reform Project in the provision of quality training products to MDS staff and external students, and maintain financial viability. Key Accountabilities: # Accountability Activities Performance Benchmark 1 Management of MDS  Establish the direction of MDS Training, consistent with the  Business Plan reviewed with the Director of strategic, business and Operational plans of MDS. Community, Mental Health and Training at least Training annually  Operational plans are established for MDS Training and are reviewed and reported against quarterly.  Ensure that training programs are established and maintained  All MDS policies and procedures are adhered to in accordance with MDS WH&S, QA and risk management and all risks are reviewed and risk minimisation frameworks. strategies are developed.  Monitor operation of MDS Training to ensure that clients  Service provision reports are provided monthly in reach learning outcomes line with contractual and funding outcomes.  Monitor the operation of MDS Training to ensure compliance  MDS Training meets compliance requirements, with ISO and the RTO Standards for Registered Training maintaining RTO status Organisations (or any new standards) in all of its operations including training and/or assessment activities undertaken by external parties/contractors  Design assessment tools and tasks when required  Implement the validation plan and monitor the validation of all  Tools/tasks developed when required and units recorded in document register and monthly  Review and continually improve MDS Training’s quality report system, ensuring that it remains current and underpins the effective operations of the training business and ensures  A yearly: consistent high quality of training services and information for - validation plan is developed and implemented. students with solid audit processes  An internal audit plan is developed and  Manage the QA section of MDS Training policy and implemented

MDS LTD. Reviewed: 28.11.2014 Page 8 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc Position Title: Manager, MDS Training Date: June 2015 HACC Training Coordinator , Training Support Officer, Education Role Reports to: Director, Community, Mental Health Direct Reports: and Training Coordinator, Training, Coordinator, contract trainers, Role Purpose: Manage MDS Training RTO and HACC Training and Reform Project in the provision of quality training products to MDS staff and external students, and maintain financial viability. Key Accountabilities: # Accountability Activities Performance Benchmark procedures  Review QA documents at least annually  Ensure MDS Training maintains accurate, updated student records.  Student information and records are maintained as  Develop learning and assessment strategies for all fee for per AVETMISS requirements service in consultation with industry  Learning and assessment strategies meet industry  Develop learning and assessment strategy for specific need organisations in consultation with their executive  Learning and assessment strategy reflects  Support Training Coordinator to manage overdue students organisation need  Coordinate acquisition of commercially prepared resources  Review overdue students with Training Coordinator and assessments and take all customising and mapping at least six monthly actions for the RTO  Appropriate resources and assessments identified  Develop resources if required and purchased as required and adjustments made  Support students undertaking study when required for customisation  Resources developed and recorded on monthly report  Student provided with support and recorded on monthly report and noted in their student file  Develop program for qualifications for each calendar year  Qualification flyers developed and advertised with Training Coordinator  Ensure advertising occurs  Monitor advertising  Manage the compliance required in funding  Oversee any funded training program including traineeships. programs as per the funding guidelines NWDF and any other funded services MDS Training tenders for and is successful  Grievances are responded to within 48 hours.  Manage any grievances that have been escalated in accordance with the MDS policy and address student appeals as per MDS Training appeals policy.

MDS LTD. Reviewed: 28.11.2014 Page 9 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc Position Title: Manager, MDS Training Date: June 2015 HACC Training Coordinator , Training Support Officer, Education Role Reports to: Director, Community, Mental Health Direct Reports: and Training Coordinator, Training, Coordinator, contract trainers, Role Purpose: Manage MDS Training RTO and HACC Training and Reform Project in the provision of quality training products to MDS staff and external students, and maintain financial viability. Key Accountabilities: # Accountability Activities Performance Benchmark  Identify opportunities to promote and market MDS Training.  MDS Training marketing plan is reviewed along with  Identify opportunities to increase market share business plan at least annually . Attendance at expositions and events to promote MDS Training.  Tailor and implement proposals arising from business  Opportunities identified and reported in monthly promotion and marketing activities report. This could be via quotes, proposals or  Develop program design material for projects (e.g tenders, contact information employer-tailored courses and training consultancy)  Proposals are developed, followed up and monitored  Contact existing customers and offer new or additional against business growth. Business  Program design material is developed and regularly 2 service Development  Develop and maintain relationships with forums, evaluated. interagencies and other relevant groups  Implement program of contact with customers  Oversee the social media strategy with the Training Coordinator  Attend relevant meetings and participate in  Develop a calendar twice a year for PD events executives when possible  Oversee the bi-monthly newsletter  Support and review with the Training Coordinator our social media presence on Facebook and website  calendar developed and distributed  ensure newsletter developed and advertised 3 People Management  Manage the performance of MDS Training permanent staff,  Performance reviews are undertaken within the and HACC Training Coordinator, including but not limited to agreed timeframe with feedback provided on regular reviews, annual performance appraisal and performance throughout the year. remuneration reviews.  Review performance of contract trainers within  Manage the performance of contract trainers working for three months of commencement and annually, and MDS Training. other times as required

 Develop individual development plans for MDS Training staff  Individual development plans are established and and HACC Training Coordinator in line with their training and monitored. development requirements.

MDS LTD. Reviewed: 28.11.2014 Page 10 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc Position Title: Manager, MDS Training Date: June 2015 HACC Training Coordinator , Training Support Officer, Education Role Reports to: Director, Community, Mental Health Direct Reports: and Training Coordinator, Training, Coordinator, contract trainers, Role Purpose: Manage MDS Training RTO and HACC Training and Reform Project in the provision of quality training products to MDS staff and external students, and maintain financial viability. Key Accountabilities: # Accountability Activities Performance Benchmark  Ensure permanent and contracted trainers have access to  Quarterly training seminars are held for all trainers opportunities for ongoing feedback and development. and staff employed by MDS Training.  Assist in the recruitment and selection process for MDS  The recruitment process is undertaken in Training staff members and contract trainers. accordance with agreed MDS policies and  Provide guidance to permanent and contract trainers in the procedures. delivery of training programs and packages.  Coaching is provided as required to minimise non-  Monitor and approve applications for sick, annual, compliance against RTO standards bereavement or ceremonial leave for MDS Training staff and  Applications for leave approved and submitted in HACC Training Coordinator line with entitlement accruals.  Conduct professional development sessions for all MDS  Professional development events held Training staff and HACC training staff and contractors and  Monthly meetings held and minutes maintained any other internal staff who train qualifications at least three times a year  Conduct monthly meetings for all training staff  In consultation with the Director, and Finance Director,  Budgets are to be prepared and submitted to the develop the annual budgets for MDS Training and HACC Finance Manager for approval in April each year. Training  Review MDS Training budgets and HACC Training budget  Budgets are reviewed quarterly with explanations quarterly to assess progress relative to targets within the provided for any variances. business plan. 4 Financial Management  Review monthly expenditure and income reports tracking the  Expenses and income is monitored monthly and all progress to target for MDS Training and HACC Training variations explained.

 Authorise expenditure within budget limits and in accordance  Budget is adhered to with any variances explained with the parameters of the business plan and annual budget.  Oversee Training Coordinator and audit quotes.  Oversee quote management 5 Tenders & Funding  Identify opportunities for new revenue or business  Monitor State Training and other websites, attend improvement. industry specific conferences and read discussion

MDS LTD. Reviewed: 28.11.2014 Page 11 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc Position Title: Manager, MDS Training Date: June 2015 HACC Training Coordinator , Training Support Officer, Education Role Reports to: Director, Community, Mental Health Direct Reports: and Training Coordinator, Training, Coordinator, contract trainers, Role Purpose: Manage MDS Training RTO and HACC Training and Reform Project in the provision of quality training products to MDS staff and external students, and maintain financial viability. Key Accountabilities: # Accountability Activities Performance Benchmark papers to help identify opportunities.

 Develop submissions in consultation with the Director, and  Tenders are submitted within the specified time other internal stakeholders for the continuation, enhancement with the appropriate stakeholders engaged. or expansion of current or new training programs. Submissions  Collaborate with external agencies and other third parties  A memorandum of understanding is developed around the preparation of joint submissions. highlighting how the external agencies will work together prior to submission.  Seek feedback on submitted tenders to identify areas for  Feedback is sought from funding bodies and a improvement or to note best practice. summary is provided to the executive team.  Actively participate in strategic planning for MDS as part of  The incumbent actively contributes to all strategy the strategic management group. sessions.  Advocate the work of MDS Training when reviewing  Monthly report contains information on activities of performance and establishing future objectives. the RTO  Identify projects / activities that will link the operational plans  Activities and projects are established with MDS 6 Strategic Planning of MDS Training to the vision of MDS. vision and values in mind.  Communicate the vision of MDS to MDS Training staff and  Feedback from staff and contractors identifies that contractors understanding of the vision of MDS and their contribution to it.  Demonstrate the link between individual contributions and the  Individual staff member work objectives and plans strategic direction of MDS. are established. 7 Stakeholder . Develop and maintain relationships with funding bodies and . MDS and MDS Training are held in high regard, strategic partners. resulting in increased funding opportunities and Management partnerships . Provide guidance and support to staff in organisations who . Contact with staff is maintained and recorded support staff members undertaking study with MDS

MDS LTD. Reviewed: 28.11.2014 Page 12 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc Position Title: Manager, MDS Training Date: June 2015 HACC Training Coordinator , Training Support Officer, Education Role Reports to: Director, Community, Mental Health Direct Reports: and Training Coordinator, Training, Coordinator, contract trainers, Role Purpose: Manage MDS Training RTO and HACC Training and Reform Project in the provision of quality training products to MDS staff and external students, and maintain financial viability. Key Accountabilities: # Accountability Activities Performance Benchmark . Advocate the services of MDS and MDS Training to key . Key stakeholders have a high awareness of MDS stakeholders in the community. services and MDS Training. . Participate in and contribute to industry forums and peak . Attendance at forums and conferences as well as bodies to support the skills development of the industry and develop research and present papers. to promote the work of MDS and MDS Training. . Collate and interpret data for inclusion in RTO census data . Accurate information is delivered within the agreed collection. timeline. . Manage relationship with any RTO partners to ensure they . Comply with all of their requirements, agreement maintain their registration meets RTO standards and registration is maintained as per training.gov.au . Identify opportunities for personal growth and development . Individual development plans are established and and undertake training as specified in the individual is followed through. development plan. . Attendance at relevant . Maintain memberships of relevant professional bodies workshops/seminars/conferences in line with 8 Personal Development development plan . Review and disseminate relevant information from professional journals, conferences, seminars, workshops to relevant MDS staff and contract trainers Management of MDS Training and HACC Training is undertaken by the position which includes: the review of training . Independently programs and projects; RTO management; people management; budget management (including traineeship invoicing); as well as establishing and maintaining relationships with key stakeholders. Decision . Refer to Expenditure above agreed limits, major service changes and sensitive matters relating to staff/contractor issues, and all Making Director, escalated client or staff issues are discussed with the Director. All changes to policy or / procedure referred to the Director. Coordination of course advertising, provision of information regarding courses and enrolment processes, liaison . Cascade down with students regarding course progress and administrative matters, production of invoices (except traineeship invoicing)

MDS LTD. Reviewed: 28.11.2014 Page 13 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc Key Relationships / Interactions Internal: External: . Director, CMH&T – Fortnightly (or as required), to discuss MDS Training . MDS Clients – As required, to discuss any operational concerns that have priorities as well as to seek feedback on performance. been escalated. . Chief Executive Officer – As required . Australian Apprenticeship Centres: as required to discuss apprenticeship . Executive Team – As required, to work on funding submissions, seek applications and other related matters support from shared services as well as to share knowledge and ideas. . Business Partners – As required, to discuss operational matters around . Education Coordinator –weekly to discuss work priorities with qualification project delivery. and professional development sessions and provide feedback on . Community Stakeholders – As required, to promote MDS Training and its performance relationship to overall MDS operations. . Training Coordinator – Weekly, to discuss work priorities as well as to . Government/ Funding Agencies – As required, to discuss operational provide feedback on performance. matters for training programs and to discuss tender and funding . Training Support Officer-as required requirements. . HACC Coordinator- weekly to discuss work priorities and provide feedback . Peak Training and Industry Bodies: to identify needs, trends, resources on performance development and opportunities in the sector . Other MDS Team Members – As required, to discuss training progress, . BSI: As required, to discuss quality certification for ISO and JASANZ programs and delivery. . DET: AS required to discuss RTO compliance requirements and funding opportunities . National Regulator: As required to discuss RTO compliance requirements . Key Role Challenges 1. Meeting objectives of MDS Training Business Plan in a competitive market

MDS LTD. Reviewed: 28.11.2014 Page 14 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc 2. Ensuring systems are in place and implemented to meet RTO)compliance and maintain RTO status. 3. Marketing the MDS Training business across the community services sector and other parts of the community.

Position Title: Manager, MDS Training Date: June 2015 Role Purpose: Manage MDS Training RTO and HACC Training and Reform Project in the provision of quality training products to MDS staff and external students, and maintain financial viability. Knowledge / Qualifications Skills Experience . Relevant tertiary qualifications . Communication & Influence – Promoting the operational objectives of the . Provision of competency based and significant experience within MDS Training within MDS as well as engaging with key stakeholders to and professional development the vocational training sector gather support for new training programs or initiatives; strong presentation training relevant to the . Diplomas in Training Design and and verbal communication skills. High level negotiation skills to develop community and disability Development and Vocational effective training programs at cost effective prices services industry. Education and Training . Working within a Team – Working as part of a management and strategic . Working with students with a . Diploma of Quality Auditing management team to support the delivery of the operational needs of broad range of support needs. . Demonstrated management students. . Managing the performance of a experience and RTO business . Developing Self – Identifying and acting on opportunities for self- multi-disciplinary team including experience improvement. dealing with people issues that . Knowledge of the RTO . Leadership & People Management – Provide strong leadership and have been escalated. standards and RTO guidance along with performance management of MDS Training staff and . Management of contract trainers compliance requirements contractors, including conducting reviews and establishing individual . Working with external partners . Community and Disability development plans and provision of constructive feedback. on training development and Services Industry knowledge . Project Management: high level project management skills, delivery matters. including legal frameworks, demonstrating a capacity to work at both a strategic and hands on level . Monitoring budgets for projects funding, WH&S, risk . Develops & Shares Knowledge and Innovative Ideas – Provides and overall business financial management and program guidance around key operational and training matters, and aids viability. compliance (QA) independent decision making within MDS Training staff. . Assisting in the development of . Knowledge of computer . Planning and Organising – highly organised and able to juggle multiple business plans and review. software including Excel, Word tasks and to change priorities as the need arises. Meeting monthly . Assisting in the preparation of & PowerPoint, operational objectives and reporting deadlines. submissions for tenders.

MDS LTD. Reviewed: 28.11.2014 Page 15 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc Position Title: Manager, MDS Training Date: June 2015 Role Purpose: Manage MDS Training RTO and HACC Training and Reform Project in the provision of quality training products to MDS staff and external students, and maintain financial viability. . Familiar with AVETMISS . Building Relationships & Growing the Business – Identifying . Project and time management. reporting opportunities to promote the work of MDS Training and expand the . A sound understanding of the . Experienced in wise.net or other business and work collaboratively with industry to maintain excellent quality compliance, funding and student management system in service delivery administrative requirements of a . Knowledge of adult learning RTO principles and assessment needs within a RTO and professional development environment

MDS LTD. Reviewed: 28.11.2014 Page 16 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc PROGRAMS AND SERVICES

Macarthur Disability Services provides support to our community in the provision of the following programs and services:

EMPLOYMENT SERVICES:  Supported employment  Transition to work  Work experience

RECREATION AND FITNESS PROGRAMS  Swimming  Gym  Athletics  Dancing  Archery

CHILDREN SERVICES  After school care  School holiday programs  Fitness programs  Peer support programs

MENTAL HEALTH SERVICES  Care Coordination  Community support and integration  Assistance with recovery plans  Support in independent living  Support to employment pathways

BEHAVIOUR SUPPORT  Creation and support with Behaviour Management plans  Implementation of behaviour management plans  Hands on support

TRAINING  Accredited and non-accredited training  Workshops and seminars

INFORMATION AND REFERRAL  Support and information to access other services

ASSISTANCE ACCESSING THE COMMUNITY  For people with a disability, frail aged and their carers  Advocacy support

ACCOMMODATION  Support in independent living

The MDS Web Site can be accessed at www.mdservices.com.au

MDS LTD. Reviewed: 28.11.2014 Page 17 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc VISION AND MISSION STATEMENT

Vision: Defying Boundaries.

Inclusive communities in which all people can move freely, feel valued and enjoy lifelong learning.

Purpose:

MDS actively promotes the rights and aspirations of people with a disability, and to enrich their lives and roles in the community through the provision of choice, opportunity and innovative service design.

Value Typical Behaviours

. Do what you say you will do. Integrity & Honesty . Be realistic about your ability and capacity to deliver. . Understand the situation and facts fully before making a decision. . Follow MDS policies and procedures at all times. . Take responsibility for what you say and do. Accountability . Meet agreed timelines and manage the expectations of others. . Hold others to the appropriate level of accountability. . Explain ‘why’ a decision was made not just the outcome. . Demonstrate respect for others Equality & Social . Always acting in a professional manner. Justice . Apply the merit principle in working with and recognising members of your team. . Empowering others to enable them to deliver a high level of service, providing feedback in a dignified way. . Challenging how things are done – identifying new alternatives, making Continuous recommendations, conducting trials and reporting on the difference. Improvement . Encourage this ‘challenge’ from within the team.

. Actively identifying areas for self-development and improvement and establish a plan Recognising Abilities & to address them. Strengths . Actively identify areas of improvement and enhancement and respond accordingly . Actively share knowledge, skills, strengths and abilities with others . Appoint individuals into roles where they can succeed and draw on their current strengths and abilities and provide support to develop and enhance any required additional skills, knowledge and abilities . Offer additional career, promotion and development opportunities based on merit.

MDS LTD. Reviewed: 28.11.2014 Page 18 of 18 D:\Docs\2017-12-13\0e4d59f5f388d7eb8cab586fff3a847c.doc