TRAVEL & VACATIONS Core-8,Ground Floor, Scope Complex, 7, Lodhi Road, New Delhi -110 003

TRAVEL & VACATIONS Core-8,Ground Floor, Scope Complex, 7, Lodhi Road, New Delhi -110 003 PHONE NOS.011-46412232 / 46412229

EXPRESSION OF INTEREST (EOI) FOR EMPANELMENT OF INSURANCE COMPANIES FOR OVERSEAS MEDICAL INSURANCE COVERAGE ON ALL INDIA BASIS

Tender Ref : EOI/BL/T&V/15-16/20 Tender Date : 11.12.2015 Tender Due Date & Time : 22.12.2015 at 2.00 PM Tender Opening Date & Time : 22.12.2015 at 4.00 PM

WE ARE A PROFESSIONALLY MANAGED MULTI-PRODUCT, MULTI-TECHNOLOGY, INDUSTRIAL CONGLOMERATE WITH A CONSISTENT TRACK RECORD OF GROWTH & PROFITABILITY. TRAVEL & VACATIONS IS AN IMPORTANT ACTIVITY OF THE COMPANY’S BUSINESS HAVING MULTI LOCATIONAL PRESENCE IN INDIA, WITH A PROVEN TRACK RECORD OF SERVICE EXCELLENCE. WE ARE CATERING THE REQUIREMENTS OF AIR TICKETING OF ALMOST ALL THE GOVERNMENT MINISTRIES & PSUs.

WE ARE IN THE PROCESS OF EMPANELLING LICENCED REPUTED AND EXPERIENCED INSURNACE COMPANIES / CORPORATE AGENCIES ON ALL INDIA BASIS, WHO COULD PROVIDE US COMPETITIVE OVERSEAS MEDICAL INSURANCE COVERAGE SERVICES FOR OUR CLIENTS /CUSTOMERS VISITING ABROAD, FOR OUR NORTH, SOUTH, EAST AND WEST INDIA CLIENTS FOR A PERIOD OF ONE YEAR, WHICH COULD BE EXTENDED FOR FURTHER PERIOD SUBJECT TO GETTING SATISFACTORY SERVICES AND AFTER MUTUAL DISCUSSIONS AND SUBJECT TO TERMS & CONDITIONS OF THE COMPANY,.

IN ORDER TO GET THE ABOVE SERVICES FROM THE SUCCESSUL BIDDER (S), THE AUTHORISED EXECUTIVES OF THE COMPANY FROM THE RESPECTIVE BRANCHES ACROSS THE COUNTRY, WOULD BE INTERACTING WITH THE REGIONAL OFFICES OF SUCCESSFUL BIDDERS.

SEAED/CLOSED BIDS SEEKING EXPRESSION OF INTEREST-EOI, ARE INVITED FROM THE PROSPECTIVE INSURANCE COMPANIES MEETING PRESCRIBED ELIGIBILITY CRITERIA.

EOI FORM CAN BE COLLECTED FROM OUR ABOVE OFFICE ON ALL WORKING DAYS BETWEEN 10.00 AM TO 4.00 PM, ON PAYMENT OF RS.500.00 BY DEMAND DRAFT ONLY IN FAVOUR OF M/S BALMER LAWRIE & CO LTD, PAYABLE AT NEW DELHI.

EOI FORM CAN ALSO BE DOWNLOADED FROM OUR COMPANY’S WEBSITE: www.balmerlawrie.com. HOWEVER, SUCH FORM SHOULD ACCOMPANY EOI FORM FEE OF RS.500.00, AS MENTIONED ABOVE, WHILE SUBMITTING THE SAME.

FOR ANY FURTHER DETAILS / INFORMATION, CONTACT MAY BE MADE WITH SHRI DEVENDER TIWARI, SR. BRANCH MANAGER (TVL) AT ABOVE PHONE NUMBERS.

Mrs. Sandhya Malik HEAD (TS)

EXPRESSION OF INTEREST (EOI) FOR EMPANELMENT OF INSURANCE COMPANIES FOR OVERSEAS MEDICAL INSURANCE COVERAGE ON ALL INDIA BASIS TRAVEL & VACATIONS Core-8,Ground Floor, Scope Complex, 7, Lodhi Road, New Delhi -110 003 Ref: EOI/BL/T&V/15-16/20 dt 11.12.2015

Dear Sir,

Balmer Lawrie & Co. Ltd., SBU:T&V, , New Delhi, invite Expression of Interest [EOI] from resourceful and reputed bidders meeting the prescribed eligibility criteria for empanelment of insurance companies for overseas medical insurance coverage, Scope of Job The qualified bidders who meet the prescribed eligibility criteria would be asked to quote as per the following –

 To quote competitive insurance premium rates for overseas medical insurance coverage services for covering comprehensive risk chargeable as per the prevailing IRDA Rules & Regulations  Duration of insurance coverage  Credit period  Gross per day rate for GIT Travel per customer destination-wise EOI Application Fee:

The EOI Application will be issued on payment of Rs. 500/- [ Rupees Five Hundred only ] by Demand Draft / Pay Order which should be drawn in favor of Balmer Lawrie & Co. Ltd., payable at New Delhii. Cash / any other mode of payment will not be acceptable on the above. In the event of downloading the document from our Company’s Website, the bidder should pay an additional amount of Rs.500/- by Demand Draft / Pay Order towards the cost of EOI Application Fee, failure to do so would render the bid document invalid. The bidder’s sealed/closed bids with legible marking on envelope as “EOI for empanelment of insurance companies for overseas medical insurance coverage” Ref. No. EOI/BL/T&V/15-16/20 dt 11.12.2015, should be deposited in the Tender Box kept in the company’s above office at the above address [or] sent by registered post to reach our office by 2.00 PM on 22.12.2015 to the following address. Sandhya Malik Associate Vice President (TS) Balmer Lawrie & Co. Ltd., TRAVEL & VACATIONS Core-8, Ground Floor, Scope Complex, 7, Lodi Road, New Delhi -110 003

Balmer Lawrie & Co. Ltd., will not be responsible for any postal delay. EOI received after the due date / time will not be considered.

PARTICIPATION IN PRICE BID TRAVEL & VACATIONS Core-8,Ground Floor, Scope Complex, 7, Lodhi Road, New Delhi -110 003 1. Bidders successfully meeting the prescribed eligibility criteria and shortlisted by BL after having discussion will be informed the date and time of e-bidding for Price bid in the portal of M/s. C1 India Pvt. Ltd, Gurgaon, The qualified/shortlisted bidders f or registration and online price bid submission may contact HELP DESK of M/s C1 India Pvt., Ltd., or they can register themselves online by logging in to the website https://balmerlawrie.govtprocurement.com.

 Mr Rajesh Kumar -mail [email protected] -Mob.96504-65143  Mr Ritabrata Chakraborty-mail [email protected]  Mr Ujjal Mitra -mail [email protected] -Mob.77026-69806

2. The company reserves the right not to entertain any representation / claim of any unsuccessful bidder. 3. Earnest Money Deposit [EMD] – The qualified / shortlisted bidders, on having met the prescribed eligibility criteria will be required to furnish EMD of Rs.50000.00 (Rs. Fifty thousand only) to participate in the Price Bid. No interest is payable on this deposit.

Earnest Money Deposit of Rs.50000.00 (Rs. Fifty thousand only) to be paid by Demand Draft payable at New Delhi in favour of Balmer Lawrie & Co. Ltd. Cheque and any other form of payment are not acceptable towards EMD.

In case the prospective insurance company is registered with SSI/NSIC office as on date of enquiry, please attach a photocopy of the same to avail the benefit of getting exempted from deposit of required Earnest money amount. The bidders, registered with the IRDA, are not required to deposit prescribed EMD amount.

The EMD of unsuccessful bidders would be refunded only after finalization and acceptance of order by the successful bidders. However, the successful bidder, may adjust EMD amount against required Security Deposit(SD) amount of Rs.50, 000.00 (Rs. Fifty thousand only). In case of failure to comply with enquiry terms, the Company reserves the right to cancel order/forfeit EMD amount. EMD/SD will carry no interest. Linking with earlier transactions/adjustments with pending bills or any other amount payable by the Company is not allowed.

EMD is liable to forfeiture in the event of –

a) Withdrawal of offers during validity period of the order. b) Non acceptance of the order c) Non Confirmation of acceptance of order within the stipulated time after placement. d) Any unilateral revision made by the bidder during the validity period of the offer. e) Non execution of the documents after acceptance of the contract due to any dispute of the bidder or any reason whatsoever. 4. The offer submitted by bidder should be valid for the company’s acceptance for a period of 90 days from the due date of opening of price bid. 5. Parties are requested not to quote their financial price quote in EOI. 6. The Company reserves the right to relax any of the conditions, if necessary, while finalizing the tender at its discretion. TRAVEL & VACATIONS Core-8,Ground Floor, Scope Complex, 7, Lodhi Road, New Delhi -110 003

PRICE BID

SLNO PARTICULARS PERCENTAGE OFFERED 1 Commission or Discount for North India Clients or Customers 2 Commission or Discount for South India Clients or Customers 3 Commission or Discount for East India Clients or Customers 4 Commission or Discount for West India Clients or Customers 5 Gross per day rate for GIT Travel per customer destination wise

 Any other offer  Attach a duly certified photo-copy of license  Attach copy of audited financial statements including auditors’ report for the last 3 years  Attach a declaration on the letterhead of the company from the General Manager/Regional Head stating :

a. Premiums rates quoted are valid for the period of the contract. b. There is no violation of any rule stipulated by IRDA. c. Acceptance of all the terms & conditions mentioned in the tender documents. d. Insurance Company has completed at least three years after being registered with IRDA.

 The Company reserves the right to consider or not to consider any quote at its discretion.

7] The qualified / shortlisted bidders are requested to offer insurance policies covering the following features, preferably

 Emergency Accidental Hospitalization  Accidental OPD Expenses  Emergency Evacuation  Personal Accident (death) & Disablement  Loss of baggage (checked)  Missed Connections  Bounced airline bookings  Deductibles (in percentage)  Trip cancellation due to hospitalization/death/curfew  Trip Delay, other features, if any 8] The Company reserves the right to select more than one insurance company / companies for providing the above services. As such, the business may be distributed among the selected bidders.

During the contract period, if the company come across with any other new prospective insurance company or insurance broker who offers commission at the accepted / agreed rates of commission or at par or more percentage of commission, the company reserves the right to empanel such insurance company or broker for giving business.

Each of the successful bidders would be required to make a non-refundable deposit of Rs.1.00 Lac to the Company per month, in advance. TRAVEL & VACATIONS Core-8,Ground Floor, Scope Complex, 7, Lodhi Road, New Delhi -110 003

9] In order to maintain secrecy and transparency, the qualified and shortlisted bidders should ensure submission of on-line price bids, on or before the due date positively, which would be informed later on. A copy of physical bid along with the other relevant documents and the DD towards required EMD amount may be submitted at above office in person or by post.

TERMS AND CONDITIONS

1] The detailed terms and conditions will be decided after mutual discussions, with the successful bidders.

2] The insurance companies are specifically advised to note that the Company normally would not carry out any negotiations except with such bidders who quote highest commission / discount, originally. As such, it would be in the interest of the bidder to quote the highest possible commission / Discount rates.

3] In case a conflict of interest is arisen between the bidder and the Company at any stage during finalization of order processing, the Company reserves the right to reject the bids of the concerned bidder.

4] In case of any dispute during validity of contract, the same will fall under the jurisdiction of Delhi Court.

5] In case any clarification is required by any of the prospective insurance companies / agencies, they may contact Mr. Devender Tiwari, at phone No 011-46412232 OR email ID [email protected]. 6] Procedure of Arbitration:

Any dispute or difference arising out of this Contract shall be referred for adjudication at Kolkata to a sole arbitrator to be appointed by the Chairman &Managing Director of Balmer Lawrie & Co Ltd. The fees of the arbitrator, if any, shall be shared equally by both the parties.

For BALMER LAWRIE & CO. LTD ------

HEAD - TS Signatures of the tenderer with official seal/stamp