Corporate Legal Operations Officer Corporate Legal Operations Officers bring the leadership, knowledge and experience necessary to drive peak in-house legal department performance. They offer a deep understanding of the industry; expert knowledge of best practices and enabling technologies; team development skills; and core competence in implementing policies, processes, and technologies to increase value to the Company while driving down costs and fostering a globally connected culture.

board management, compliance management, legal hold, subsidiary management, etc. . Alternative Support Models: Drive departmental efficiency by leveraging managed services, LPOs, and other service providers. . Knowledge Management: Enable efficiencies by creating seamless access to legal & department institutional knowledge through the organization and centralization of key templates, policies, processes, memos, and other learnings. . Professional Development and Team Building: Deliver improved GC Staff and . Strategic Planning: Create a long-term strategy, aligning yearly goals and overall team performance by globalizing the team and creating a culture of corresponding metrics. growth, development, collaboration and accountability. . Financial Management: Manage the departmental budget. Track accruals and . Communications: Work collaboratively across the legal ecosystem to create forecasting. Work with Finance to identify spending trends, potential cost consistent global processes, from on boarding to complex project management savings and efficiency opportunities. support. Publish regular departmental communications, plan and execute all- hands. . Vendor Management: Create a vendor management program to insure quality outside counsel support at the right rates and under optimal fee arrangements. . Global Data Governance / Records Management: Create a records Hold regular business reviews. Negotiate fee agreements. Drive governance of management program including a record retention schedule, policies and billing guidelines. processes. . Data Analytics: Collect and analyze relevant data from department tools and . Litigation Support: Support e-discovery, legal hold, document review. industry sources, define objectives to provide metrics and dashboards, that drive efficiencies and optimize spend, etc. . Cross-Functional Alignment: Create and drive relationships with other key company functions, such as HR, IT, Finance and Workplace Resources. . Technology Support: Create a long-term technology roadmap including tools Represent the Legal organization at CLOC (Corporate Legal Operations such as e-billing/matter management, contract management, content Consortium). management, IP management, business process management, e-signature,

CLOC (Corporate Legal Operations Consortium) Corporate Legal Operations Officers Summary Version 1.0 | Last Updated 10JUL2015