KCH Annual Report 07-08
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In Your Area: London Region
In your area: London region Supporting you locally In your area – London region 1 Our mission: We look after doctors so they can look after you. Our values: Expert Challenging We are an indispensable source of credible We are unafraid to challenge effectively on behalf information, guidance and support throughout of all doctors. doctors’ professional lives. Leading Committed We are an influential leader in supporting the We are committed to all doctors and place them at profession and improving the health of our nation. the heart of every decision we make. Reliable We are doctors’ first port of call because we are trusted and dependable. 2 British Medical Association Code of conduct Our behaviours We have taken the BMA’s values – expert, leading, Members are required to familiarise themselves with challenging, committed and reliable – and with your the BMA’s constitution as set out in the memorandum help, turned them into behaviours to provide clarity and articles of association and bye-laws of the on what we expect from each other as we go about our Association. The code of conduct provides guidance work and provide a consistent approach for discussing on expected behaviour and sets out the standards of behaviour. They describe what we expect of each other, conduct that support BMA’s values in the work it does. and what we don’t, as well as what is considered above www.bma.org.uk/collective-voice/committees/ and beyond. Our behaviours form part of our culture committee-policies/bma-code-of-conduct) change to become a better BMA. -
Towards the Design of a Process Management Approach for the Delivery of Unscheduled Urgent and Emergency Healthcare
UNIVERSITY OF SOUTHAMPTON FACULTY OF BUSINESS, LAW AND ARTS Southampton Business School Towards the Design of a Process Management Approach for the Delivery of Unscheduled Urgent and Emergency Healthcare by Ganye Kwah Driscole Thesis for the degree of Doctor of Philosophy December 2017 UNIVERSITY OF SOUTHAMPTON ABSTRACT FACULTY OF BUSINESS, LAW AND ARTS Management Science Thesis for the degree of Doctor of Philosophy TOWARDS THE DESIGN OF A PROCESS MANAGEMENT APPROACH FOR THE DELIVERY OF UNSCHEDULED URGENT AND EMERGENCY HEALTHCARE Ganye Kwah Driscole Delivering effective urgent and emergency healthcare continues to challenge developed economies despite recent increased spending. The literature suggests that the current design of accident and emergency departments (A&E) does not reflect the process nature of the delivery of unscheduled urgent and emergency care. The research described in this thesis supports the development of a process model to strengthen unscheduled urgent and emergency healthcare delivery and improve A&E operations. A comprehensive literature review is undertaken to investigate the extent and efficacy of process management in healthcare delivery. It shows that process management methods such as Business Process Re-engineering and Lean tend to be applied to individual departments. End-to-end process orientated approaches are scarcely applied. Assessing access to urgent and emergency healthcare in England, a lack of process design and management is found which results in confusion for patients. Based on principles of process orientation, a new proposal is developed that features local urgent healthcare hubs. To investigate the current process, an analysis of A&E providers by catchment area was carried out for London to understand how features of an area such as number of general practitioners affects demand in A&E. -
Risks to London A&E Services This Winter
Health Committee Risks to London A&E services this winter November 2013 Health Committee Members Onkar Sahota (Chair) Labour Andrew Boff (Deputy Chair) Conservative Andrew Dismore Labour Kit Malthouse Conservative Fiona Twycross Labour The Health Committee is tasked with reviewing health and wellbeing across London, including progress against the Mayor’s Health Inequalities Strategies, and work to tackle public health issues such as obesity and alcohol misuse. The Committee will consider the Mayor’s role as Chair of the new pan-London Health Board and the impact that recent health reforms are having on the capital, notably NHS reconfiguration and the decision to devolve public health responsibilities to local authorities. Contact: Carmen Musonda email: [email protected] Tel: 020 7983 4351 ©Greater London Authority November 2013 2 Contents This winter 4 Longer term 11 Orders and translations 16 3 Chair’s foreword From life threatening scenarios to less serious but nonetheless urgent needs, Accident and Emergency departments are for a growing number of people the gateway to healthcare services. The pressures that A&Es face, from increasing attendances, staff shortages and the difficulty in admitting patients to wards, is the barometer of pressure on the health service in London. During the past year, 2.7 million people have had cause to visit one of London’s major Accident and Emergency departments and of them over 200,000 have had to wait over four hours to receive care. The failure of half of all trusts to consistently treat 95 per cent of patients within four hours shows that the health care system is under stress and cannot be allowed to continue. -
The State of Health Care and Adult Social Care in England 2017/18 ID: CCS0818389908 10/18 ISBN: 978-1-5286-0778-0
Care Quality Commission Care The state of health care and adult social care in England How to contact us 2017/18 The state of health care and adult social care in England and adult social care of health care The state Call us on 03000 616161 Email us at [email protected] Look at our website www.cqc.org.uk Write to us at Care Quality Commission Citygate Gallowgate Newcastle upon Tyne NE1 4PA 2017/18 Follow us on Twitter @CareQualityComm #stateofcare Read the summary and download this report in other formats at www.cqc.org.uk/stateofcare Please contact us if you would like this report in another language or format. ID: CCS0818389908 10/18 CQC-424-100-102018 ISBN: 978-1-5286-0778-0 Care Quality Commission The state of health care and adult social care in England 2017/18 Presented to Parliament pursuant to section 83(4)(a) of the Health and Social Care Act 2008. Ordered by the House of Commons to be printed on 10 October 2018. HC 1600 © Care Quality Commission 2018 The text of this document (this excludes, where present, the Royal Arms and all departmental and agency logos) may be reproduced free of charge in any format or medium providing that it is reproduced accurately and not in a misleading context. The material must be acknowledged as Care Quality Commission copyright and the document title specifed. Where third party material has been identifed, permission from the respective copyright holder must be sought. Any enquiries related to this publication should be sent to us at [email protected] This publication is available at https://www.gov.uk/government/publications ISBN: 978-1-5286-0778-0 Printed on paper containing 75% recycled fbre content minimum. -
Transforming Primary Care in London: a Strategic Commissioning Framework
Transforming Primary Care in London: A Strategic Commissioning Framework Transforming London’s health and care together NHSE brochure 2015 FINAL_Layout 1 18/03/2015 16:20 Page 2 Acknowledgement 2 This Strategic Commissioning Framework is • The Clinical Expert Panels which carried presented by the London Primary Care out the early innovative thinking and Transformation Board and Primary Care provided some of the underpinning evidence Transformation Clinical Board. It has been and case studies which shaped the developed by clinicians, commissioners, patients development of the specification within and other partners across London. this Framework. • The Primary Care Transformation Board Members of the team and the governance which provided strategic oversight and boards are listed in Appendix 2; however it is testing from across the health and social not possible to name everyone individually. The care system. team would like to thank everyone who has contributed to drafting, testing and refining this • The Primary Care Transformation Patient Framework, as without these contributions, Board which provided insight and direction. production of this Framework would not have • The Primary Care Transformation Clinical been possible. In particular, we would like to Board which provided clinical leadership; extend our appreciation to the members of: tested the rigour and practicality of the specification; and ensured that the specification was ambitious enough to meet the needs of patients in London. • The Primary Care Transformation Delivery Group which supported and tested the development and detail of the key enabler work areas. • The Primary Care Transformation Team who have worked with all the stakeholders and supported development and delivery of this Framework. -
The Tomlinson Report and After: Reshaping London’S Health Services, 1992- 1997
The Tomlinson Report and After: Reshaping London’s Health Services, 1992- 1997 Edited by Martin Gorsky and Virginia Preston Centre for History in Public Health, London School of Hygiene and Tropical Medicine ICBH Witness Seminar Programme The Tomlinson Report and After: Reshaping London’s Health Services, 1992-1997 Seminar held Tuesday 13 November 2012, 1.30-6pm Room 1.18 (Moot Hall), Somerset House East Wing, King’s College London Published by the Institute of Contemporary British History and London School of Hygiene and Tropical Medicine, 2013. We are grateful to the Wellcome Trust for a grant made to the Centre for History in Public Health at LSHTM, which provided financial support for this meeting. ISBN: 978 0 902657 96 8 © Institute of Contemporary British History and London School of Hygiene and Tropical Medicine, 2013. Images by Anne Koerber/LSHTM. All rights reserved. Not to be reproduced without permission. Contact [email protected] for more information. ii Contents Contributors 1 Timeline of Key Events 4 Seminar Transcript: Part One 6 Introductory paper by Geoffrey Rivett 8 Part Two 36 Part Three 56 Part Four 70 iii Contributors Chair: Nicholas Timmins - Senior Fellow Institute for Government and the King‘s Fund. Visiting professor King‘s College, London. Public Policy Editor, Financial Times, 1996-2012. Witnesses: Virginia Beardshaw - Secretary King‘s Fund London Commission (1990); founder Fellow, King‘s Fund Institute (1983), NHS, Director of Modernisation for London (1997-2001). Professor Sir Michael Bond – Member, Tomlinson Enquiry (1991-92); Professor of Psychological Medicine, University of Glasgow, 1973-98, now Emeritus Professor. -
Transforming Primary Care in London: a Strategic Commissioning Framework
Transforming Primary Care in London: A Strategic Commissioning Framework Transforming London’s health and care together NHSE brochure 2015 FINAL_Layout 1 18/03/2015 16:20 Page 2 Acknowledgement 2 This Strategic Commissioning Framework is • The Clinical Expert Panels which carried presented by the London Primary Care out the early innovative thinking and Transformation Board and Primary Care provided some of the underpinning evidence Transformation Clinical Board. It has been and case studies which shaped the developed by clinicians, commissioners, patients development of the specification within and other partners across London. this Framework. • The Primary Care Transformation Board Members of the team and the governance which provided strategic oversight and boards are listed in Appendix 2; however it is testing from across the health and social not possible to name everyone individually. The care system. team would like to thank everyone who has contributed to drafting, testing and refining this • The Primary Care Transformation Patient Framework, as without these contributions, Board which provided insight and direction. production of this Framework would not have • The Primary Care Transformation Clinical been possible. In particular, we would like to Board which provided clinical leadership; extend our appreciation to the members of: tested the rigour and practicality of the specification; and ensured that the specification was ambitious enough to meet the needs of patients in London. • The Primary Care Transformation Delivery Group which supported and tested the development and detail of the key enabler work areas. • The Primary Care Transformation Team who have worked with all the stakeholders and supported development and delivery of this Framework. -
The Child First and Always Us at the Details Above
Great Ormond Street Hospital Great Ormond Street Hospital for Children NHS Trust for Children NHS Trust Great Ormond Street London WC1N 3JH 020 7405 9200 www.gosh.nhs.uk Produced by Great Ormond Street Hospital Marketing and Communications. Annual Report 2007/08 Designed by Wardour, London +44(0)20 7016 2555. Photography by Richard Learoyd, Nick Daly, Phil Adams, Johanna Ward. Printed by MPG Impressions, utilising vegetable-based inks on Revive 50:50 silk. Thank you to the patients and families who were interviewed or gave permission for their pictures to be used for this report, as well as the many members of UCL Institute of Child Health/Great Ormond Street Hospital staff who helped during its production. This Annual Report is available to view at www.gosh.nhs.uk where you can also view our full financials and Clinical Governance Report for 2007/08. Should you require any of these documents in another language or format please contact the child first and always us at the details above. Our mission is to provide world-class clinical care and training, pioneering new research and treatments, in partnership with others for the benefit of children in the UK and worldwide. In everything we do, we work hard to live up to our three core values: pioneering, world-class and collaborative. 02 The child first and always 26 Working hard to improve 04 Our history our hospital 06 Looking back and planning ahead – 28 Becoming a Foundation Trust A message from our chairman and 30 Transforming the way we work chief executive 32 Our family policy 34 Developing our workforce 10 Operating and financial review 36 Investing in equality and diversity Putting the needs of sick 38 Redeveloping our hospital site children first 40 Fundraising for our hospital 12 Developing our clinical operations 42 Communicating about our work 16 Pioneering research Cover: Eden is nearly three and has come into and development 44 Governance and legal the hospital, not only to do some drawing, but also to find out if she has a gluten intolerance. -
TRUST BOARD AGENDA – PUBLIC 29 July 2015 11.20 – 13.00 New Boardroom, Charing Cross Hospital
TRUST BOARD AGENDA – PUBLIC 29 July 2015 11.20 – 13.00 New Boardroom, Charing Cross Hospital Agenda Presenter Timing Paper Number 1 Administrative Matters 1.1 Chairman’s opening remarks & apologies Deputy chairman 11.20 Oral 1.2 Board member’s declarations of interests Deputy chairman 1 1.3 Minutes of the meeting held on 27 May 2015 Deputy chairman 2 1.4 Record of items discussed at Part II board Deputy chairman 3 meeting 27 May 2015 1.5 Action Log Deputy chairman 4 2 Operational items 2.1 Patient Story Director of nursing 11.30 5 2.2 Chief Executive’s Report Chief executive 6 2.3 Operational Report & Integrated Performance Chief ops officer 7 Scorecard 2.4 Finance report Chief financial officer 8 3 Items for decision or approval 3.1 Proposal for co-location of stroke services Chief ops officer 11.55 9 3.2 Values and behaviours project Director of comms 10 3.3 Quality Strategy Medical director 11 3.4 Quality Improvement Programme implementation Medical director 12 plan 3.5 NHS TDA self-certifications – May/June 2015 Trust co secretary 13 3.6 Annual Reference costs submission Chief financial officer 14 4 Items for discussion 4.1 2014 National adult inpatient survey results Director of nursing 12.30 15 4.2 CQC update report Director of nursing 16 4.3 Clinical strategy implementation and estates Director of strategy 17 redevelopment 4.4 2015/16 Clean Sheet Review to set Nursing and Director of nursing 18 Midwifery Establishments 4.5 Research update AHSC director 19 5 Board committee reports 5.1 Audit, risk & governance committee report (8 -
London Strategic Health Authority 2012-13 Annual Report and Accounts
London Strategic Health Authority 2012-13 Annual Report and Accounts You may re-use the text of this document (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence/ © Crown copyright Published to gov.uk, in PDF format only. www.gov.uk/dh 2 London Strategic Health Authority 2012-13 Annual Report 3 NHS London Annual Report 2012/13 1 | Page TABLE OF CONTENTS LOOKING AFTER LONDON ........................................................................... 5 NHS London ........................................................................................................................... 5 Our vision and values ............................................................................................................. 5 Directors’ statement .............................................................................................................. 6 Chairman’s statement ............................................................................................................ 7 Chief executive’s foreword .................................................................................................... 9 Urgent care .......................................................................................................................... 12 Planned care ........................................................................................................................ 12 Staying healthy .................................................................................................................... -
The Trust Special Administrator's Report on South London Healthcare NHS
Securing sustainable NHS services: the Trust Special Administrator’s report on South London Healthcare NHS Trust and the NHS in south east London Final report Volume 1 of 3 7 January 2013 The Trust Special Administrator Appointed to the South London Healthcare NHS Trust Securing sustainable NHS services: the Trust Special Administrator’s report on South London Healthcare NHS Trust and the NHS in south east London Volume 1 of 3 Presented to Parliament pursuant to section 65I of the National Health Service Act 2006 3 OFFICE OF THE TruST SpECIAL AdmINISTrATOr Contents � 1. Introduction 13 � 2. Context 15 � 3. Approach 20 � 4. Assessment of and recommendations relating � to South London Healthcare NHS Trust 36 � 5. Commissioning context and recommendations � relating to south east London health economy 63 � 6. Recommendations relating to organisational � solutions 98 � 7. Recommendations relating to transition and implementatation 107 � 8. Conclusion 114 � 9. References 116 � 10. Glossary 119 � 11. List of appendices 122 � FINAL rEpOrT 4 Foreword By matthew Kershaw Trust Special Administrator I was very proud to be appointed, in July 2012, by the previous Secretary of State for Health, Andrew Lansley, to be the first Trust Special Administrator. At the same time, I recognised that it would be foolish to under-estimate the task ahead, which is to work up recommendations to address the long-standing challenges faced by South London Healthcare NHS Trust in a way that secures the clinical and financial sustainability of services for the population of south east London, and to do so to the very tight timescale required by the regime for unsustainable NHS providers. -
121026 TSA Draft Report
Draft Report The Trust Special Administrator Appointed to the South London Healthcare NHS Trust Draft report – securing sustainable NHS services Presented to Parliament pursuant to section 65F of the National Health Service Act 2006 OFFICE OF THE TRUST SPECIAL ADMINISTRATOR Contents Foreword 2 1. Introduction 4 2. Context 6 3. Approach 11 4. Assessment of South London Healthcare NHS Trust and the broader health system 23 5. The commissioning context in south east London 37 6. Draft recommendations 47 7. Developing the final report 78 8. Glossary 79 9. List of appendices 84 DRAFT REPORT |1 Foreword By Matthew Kershaw, Trust Special Administrator The population relies on the NHS being there when they need it most. Being a universal benefit, free at the point of delivery, is a fundamental element of the NHS. But in the current financial climate the service must ensure it is making the best possible use of the £100 billion of taxpayers’ money it receives each year. Any waste, or shortfalls in efficiency, means money being taken away from patient care. The Regime for Unsustainable NHS Providers was enacted in July 2012 and at that time South London Healthcare NHS Trust was spending around £1 million per week more than it had. This money was being unfairly and inappropriately drawn from other areas of the NHS. The size of this financial challenge is immense - last year, the Trust reported a deficit of £65 million and since it was formed in 2009 it has accumulated a deficit of £207 million. Throughout this process there has been acceptance from all quarters that the status quo is not an option.