The Next Generation is Here: Transforming Communications Today

In response to today’s changing work styles “Communications Server offered and the need for real-time collaboration, organizations are looking for integrated all of the features we needed out productivity tools that enable users to of the box without requiring additional communicate from anywhere in a cost- effective and secure manner. Microsoft licenses. That, plus the Lync™ Server 2010 delivers a fresh, intuitive user experience that brings interoperability with Office and together the different ways people SharePoint and the ability to click communicate in a single interface. This unified experience facilitates rapid user to dial from these applications was adoption, while the ability to support a full range of communications from a single what sold us on Microsoft.” platform reduces both capital and — Kevin Rice operational costs. Global Network Architect, AT Kearney New Connected Experience

• Find and communicate with the right “We’ve had this vision of person, naturally. With native Active ® collaboration for 10 years but it’s only Directory integration, Lync Server 2010 helps users find the right person to now with the Microsoft Communicator connect with, view their presence, and then communicate with them in the most infrastructure that we’ve been able to effective way—via voice, video, or sharing an application or PowerPoint. envision a real product built around If desired, users can initiate these this technology.” connections directly from the new Contact Card. With Skill Search — Eric Schoen powered by SharePoint®, users are also Chief Software Architect, Schlumberger able to search for others based on skills, expertise, and group information. • Stay connected from virtually anywhere, with just a standard Internet connection.* Microsoft Lync™ 2010 offers the same rich functionality and security features outside The Next Generation is Here: Transforming Communications Today

the firewall without requiring a Virtual Private Network (VPN) connection and enables mobile and Web access across leading browsers and platforms. • Build social connections and stay up-to- date on colleagues’ activities. Lync 2010 encourages closer social connections with a new Activity Feed that shows updates from contacts when they change status note, picture, title or office location.

Integration with Microsoft Office

• Communicate with context from Microsoft Office applications. Lync Server 2010 works with Microsoft Exchange Server, Microsoft SharePoint Server and Microsoft Office applications for a richer collaborative experience with consistent presence, click-to-call options, and a new Contact Card. • Office Backstage™ integration. The new Office Backstage view integrates various communication options so users can share documents and presentations via instant messaging (IM), share the application itself or click-to-call directly from the application. Converged Communications room systems and high-end “It’s important to note that • Enhanced virtual meetings for improved conferencing solutions. productivity. Users can schedule businesses are already relying on a meeting from Microsoft Outlook® • Integrate with existing IP PBX systems. and join through Lync 2010 via the PC, Lync Server 2010 works with almost any Microsoft as a viable alternative to phone or Web interface. Lync PBX system either through Session Server 2010 provides a meeting user Initiation Protocol (SIP) or qualified traditional PBX systems. Microsoft is interface with integrated audio and gateways and integrates with qualified video that enables participants to third-party SIP Trunking Service clearly very much a player in the share presentations, annotate slides, Providers.1 superimpose text and use visual • Embed communications in business business communications market pointers for more effective discussions. processes. New and improved client- Additionally, users have the options to side APIs allow developers to embed already.” create ad hoc meetings, for example, Lync functionality into Microsoft moving from an IM conversation to Windows® and Microsoft Silverlight®- — Brian Riggs a Live Meeting directly from the Lync based applications with supported, Current Analysis interface.. ready-to-use code snippets. Enhanced • Complete set of enterprise-grade voice server-side APIs make it easy to features. Lync Server 2010 delivers instantiate and deliver alerts via IM or a standalone voice offering to enhance phone, find experts, enable web chat • Support for on-premises and hosted or replace traditional PBX systems and and provide automated self-service environments2. Lynch Server 2010 extends these capabilities outside the using query-response bots and IVR. office via Internet access without can be deployed on-premises or in requiring a VPN connection. This Simpler Deployment a service-based (hosted) environment. includes common calling features such It offers full and seamless integration • Easily deploy systems of any scale, and as answer, forward, transfer, hold, with Exchange Online and SharePoint manage them with ease. Lync Server divert, release, and park, along with Online, allowing customers to choose 2010 can provide presence, IM and Enhanced 9-1-1 calling* for North how to best deliver enterprise conferencing for organisations of literally America, and support for legacy devices messaging and collaboration capabilities any size, with up to 10,000 users per and a broader range of IP and USB user to end users. server, 100,000 users per pool and an devices from partners. The solution is unlimited number of pools. Automated designed to support high availability Interested in learning more tools not only simplify capacity planning through Call Admission Control, branch about creating a new connected office survivability* and extended and topology design, but also experience in everyday business options for data resiliency. automatically push configuration communications? Visit the information and changes to all servers in Lync Server 2010 web site at Interoperable and Extensible the network, thus eliminating manual www.microsoft.com/lync for details work and the associated chance for about the technology features and • Connect across networks. Lync Server errors. The new Lync Server Control to read customer success stories. 2010 supports federation with public IM Panel consolidates scenario-driven networks such as Windows Live™, AOL, tasks in a single interface, while Yahoo! and, through the XMPP PowerShell support allows Gateway, Google Talk, allowing workers administrators to automate repetitive to use their corporate identities to tasks using a familiar tool. Lync Server connect to customers and partners. 2010 relies on Active Directory, Lync Server 2010 supports audio and eliminating the need for separate user video calls with users on Windows Live and policy databases and uses Role Messenger. Based Access Control (RBAC) to allow • Utilize existing A/V infrastructure. the assignment of appropriate Conferencing interoperability management roles and scopes to enables organizations to use different administrators. existing infrastructure including

1 More information can be found here at http://technet.microsoft.com/ucoip. 2 Feature availability varies in on-premises and hosted environments. * Lync Server 2010 works with a third-party solution to provide his service. See more information here: http://www.microsoft.com/lync.

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