Title: Shell Marine Technical Services

Title: {Shell Marine Technical Services} Duration: {3:10} minutes

Description: {Overview of Shell Marine Technical Services }

{Description and benefits of using Shell Marine Technical Services.}

{Shell Marine Technical Services} Transcript

[Background music plays throughout video] {Bright, uplifting music} [Text displays, coming in then fading out] {Shell Marine, Technical Services}

{Shell’s commitment to research}

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[Subtitled text during animated sequence]

{Shell has been a technology pioneer for more than a century.} [Animated sequence] {Photographs of people in laboratories, going from historical to present day, black and white to colour.}

{Today, it is one of the largest investors in research and development among the international oil and gas companies. We test hundreds of lubricant blends before finding the optimum formulation.}

[Text appears in a box] {43,000 technical and engineering staff} {10 major research and development centres worldwide}

{Scene transition} [Animated sequence] {A mosaic of photographs shows laboratory equipment and technicians. This stays on screen as a whole image, before fading out square by square.} {The final square remains on screen. The background changes to a simple outline of the world map, highlighting MPIC in Hamburg with a square. The photograph moves towards the square then disappears inside.}

{The Shell Marine & Power Innovation Centre in Hamburg, Germany, is home to a dedicated team of experienced marine engineers and scientists.} [Animated sequence] {The map zooms into MPIC Hamburg, and the camera goes into the yellow square}

{An aerial view of a 3D illustration of the Centre. The view moves around the centre, then zooms in through a window.}

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{Having their own marine engines at this centre enables the Shell experts to optimise formulations and develop marine engine oils that meet the requirements of today’s engine manufacturers.} [Animated sequence] {Two Shell engineers look at and discuss a machine in front of them. The view moves all around the machine, then zooms into the machine.}

{The view zooms back out from the machine to show a large vessel}

[Text displays]

{Logos appear on screen: Laboratory engines, Wartsila 4L20 four-stroke engine, Bolnes two-stroke engine, Deuts BVM 628, CAT AVL1YB, Wartsila, Bolnes, Deutz, Cat} [Animated sequence] {There are 6 different vessels – a cruise ship, a liner, a cargo ship, a bulker vessel, a container ship and an OSV. Engines drop from above, one by one, into each ship.

{We produce lubricants for a wide range of modern marine engines.}

{Research and development shapes and enhances the technical services we offer.}

{Our flexible range of service options aims to cover all our customers’ needs.}

[Text displays]

Technical Services matching your needs and adding maximum value

[Text in a table, appearing line by line]

Shell LubeAdvisor, Technical Support Shell LubeExpert, Specialist Advice

Shell Lube Monitor, Cylinder condition monitoring

Shell Rapid Lubricants Analysis, Laboratory Analysis

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{Shell Marine technical services help operators to avoid costly failures by ensuring that they choose the right lubricants and use them correctly.}

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{Logos quickly pop up, one after the other: Shell Argina, Shell Corena, Shell Alexia, Shell Gadinia, Shell Gadus, Shell Morlina, Shell Mysella, Shell Omala, Shell Spirax, Shell Rimula, Shell Tellus, Shell Naturelle.}

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{Our technical team has more than 30 field- and office-based personnel.}

[List of bullet points on screen]

{Research and development centre, Field based technician, Global manager, Regional manager}

[Animated sequence]

{We see a map outline of the Northern part of South America and Southern part of the United States, highlighting Houston and Rio. There is a vessel in the background.}

{The map swaps to an outline of Europe, highlighting Manchester, London, Rotterdam, MPIC Hamburg, Oslo, Genoa, Rome and Ukraine. A vessel goes past in the background.}

{We offer a suite of technical services programmes to help you overcome operational complexities and reduce your operating costs.}

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{The map swaps to an outline of the Middle East and Asia, highlighting Dubai, Shanghai, Manila and Singapore.}

{The map zooms out to a global view.}

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[Subtitled text during animated sequence] {Shell Rapid Lubricants Analysis can alert customers to wear and contaminants by monitoring the condition of lubricants and equipment over time.}

[Animated sequence]

{There is a 3D illustration of an engine. Part of the outer machine disappears to show a cross-section of a sump going up and down, the piston expelling pressure.}

[Text displays]

{Shell Rapid Lubricants Analysis}

{This means you can plan maintenance based on the equipment’s actual condition.}

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{Recent advances in engine design and economy tuning, combined with slow-steaming practices, can greatly increase the risk of corrosive wear.}

[Animated sequence]

{There is a sump in action on the left of the screen.}

{In the middle of the screen appears months of the years, underneath a calendar and a clock. Each time the piston goes up and down, a yellow bar moves up the scale, from January to February etc, until the end of the year.}

{Next to this is a close-up of a piston. Fire explodes at the top, then the sump goes down.}

{The combustion chamber and piston on the left go red.}

[Above the close up sump, text displays]

{Shell Alexia logo}

[Animated sequence]

{Both combustion chambers and pistons go yellow. The pistons keep moving up and down.}

{Shell Marine offers products that help to protect against acid stress and the buildup of deposits.}

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{We also give customers an opportunity to monitor how these products are performing in their engines.}

[Animated sequence] {The image goes back to the outside of the 3D engine, in action. The view moves around the engine.}

{A screen shot of the Shell Marine LubeMonitor website appears on the left of the screen, and changes through the pages. We can see two Shell engineers standing on the platform of the machine.}

{Shell LubeMonitor is a cylinder condition-monitoring programme that can help to optimise oil feed rates and reduce wear-related maintenance expenses.}

[Animated sequence]

{The view zooms out to see the whole 3D engine on the right, with the two engineers and sump still in action. The Shell Marine LubeMonitor website still goes through the pages on the right.}

{There is a traffic light in the top right, with Normal next to green, Attention next to Amber, and Action next to red.}

{The crankshaft and connecting rod go yellow.}

{The piston goes green.}

{The cross-head goes red.}

{Regular monitoring of drain oil samples is a good way to optimise feed rates and to protect engines against excessive wear.}

[Animated sequence]

{On the left, a graph shows the Iron total in mg/kg on the y axis, and BN in mg/KOH/g on the x axis.

The green area covers 18 to 45 BN across, and 0 to 200 Iron up, with text Liner Polish.

The yellow are covers 10 to 70 BN across, and 0 to 300 Iron up, with text Alert Area, Adjustment of feed rate may be needed.

The red area covers 0 to 10 BN across, and 0 to 500 Iron up, with text Danger, Do not operate in this area, Cat fines.}

{On the left, the crankshaft, connecting rod, cross head and piston all go green.}

{The combustion chamber goes yellow.}

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[Animated sequence]

{Vessel/customer office text shows above an illustration of a cargo ship. A test tube of oil pops up in a bubble above the ship. Lines connect the test tube to another image of test tubes in a row, and another image of a briefcase full of samples. The row of test tubes connect with lines to the Shell Back Office Laboratory. The briefcase connects with lines to a computer screen showing Shell Marine Connect. More lines connect the computer screen to an open email icon. The laboratory and email connect with lines to a laboratory technician. Lines connect the technician to a cloud with an arrow inside. Lines connect the cloud to computer towers. Lines connect the computer towers to a computer screen with text Visualisation and Reporting tool. Lines connect the screen to a PDF icon. The arm of a stopwatch moves around, with text Quick turnaround time. A line connects the PDF to an engineer in a hard hat and goggles. A line connects the person back to the vessel.}

{Using our Marine Connect software, the Shell LubeMonitor system manages all the data generated by the onboard analysis and then transfers the results easily and securely to Shell technical engineers.}

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{Combining this data with analyses from the Shell Rapid Lubricants Analysis laboratories enables the Shell LubeMonitor team to produce a detailed report about engine performance and running condition.}

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{A screen-shot of the Shell LubeMonitor report appears, showing the completed data analysis.}

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{Shell Marine’s technical experts quickly build a complete overview of the data. This enables them to provide informed updates on your engine’s running condition and make recommendations for optimising the oil feed rate and so contribute to reduced running and maintenance costs.}

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{We see a sequence of different photographs of laboratory equipment and technicians.}

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{We offer world-class lubricant products and services and support to over 10,000 vessels, in more than 700 ports across 58 countries.}

[Animated sequence]

{A 3D image of a bulker vessel moves across the screen.}

[Underneath the vessel, text displays]

{10,000 vessels}

[Animated sequence] {A 3D globe spins on its axis.}

[Next to, and underneath the globe, text displays]

{More than 700 ports, 58 countries}

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[Animated sequence]

{A two-sided A4 case study is shown on the right, with text on the left from the study.}

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{Ship management company, Germany. Shell Alexia and Shell LubeMonitor Service. Oskar Wehr KG (GmbH & Co.) of Hamburg, Germany reduced the oil rate on its vessels by 25% thanks to a detailed cylinder condition monitoring programme using the Shell LubeMonitor service. This has delivered savings of up to $20,000 per vessel per year.}

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[Text displays]

{Simpler, faster, better: Shell LubeMonitor}

[Animated sequence]

{Shell Pecten}

[The sound of Shell plays]