Developing Tomorrow S Leaders Today

Department of Management “Developing tomorrow’s leaders today” MANAGEMENT MANA 5312 – 002 Fall Semester 2009

Class Days: Saturday/Monday Time: 8:30 a.m. – 12:30 p.m./6 – 10 p.m. Location: SF 112 Instructor Name: Dr. Marcus Butts Office: COBA 212 Phone: 817-272-3855 E-mail: [email protected] (Better to contact me through e-mail than to leave a phone voice mail) Office hours: T & R, 3:30 – 4:30 p.m.; or by appt.

COURSE MATERIALS Textbook: Bateman, T. S., & Snell, S. A (2009). Management: Leading and Collaborating in a Competitive World (8th edition). McGraw-Hill; ISBN: 978-0-07-338142-8. Cases: http://cb.hbsp.harvard.edu/cb/access/4699804 Reference Code: 4699804 WEB CT This class is up on WebCT (http://www.uta.edu/webct ). Please check WebCT often. There you will be able to access class material as well as your grades. COURSE DESCRIPTION This is a basic management course that explores the fundamental principles of management and organizational behavior at work. Topics include organizational culture, strategic management, social responsibility and ethics, the elements of leadership, human resource management, employee motivation, team dynamics, international management, and entrepreneurship. STUDENT LEARNING OBJECTIVES 1. Students will be able to analyze differences in national cultures using Hofstede’s five dimensions of cultural differences. 2. Students will be able to explain the major theories of work motivation and apply them in management practice. 3. Students will be able to identify characteristics of group/team dynamics and their decision-making using applied examples. 4. Students will be able to describe the major theories of leadership and their core tenets. 5. Students will be able to apply management concepts to understand, evaluate, and improve managerial problems in work organizations.

COURSE REQUIREMENTS & GRADING POLICY GRADE ALLOCATION Quizzes (highest 6 of 8) 25% 25pts A = 90 to 100% Team Case Facilitation 25% 25pts B = 80 to 89% Individual Paper 25% 25pts C = 70 to 79% Final Exam 25% 25pts D = 60 to 69% TOTAL 100pts F = < 60%

QUIZZES (25%) Classes 2-9 will heavily consist of class discussion and will begin with a short quiz covering the assigned case(s) and readings for that day. You are expected to not only read the assigned readings and cases but also be prepared for in-class discussion of the cases. I will provide you with a series of questions concerning each case that you should arrive at class ready to answer during class discussions. The quiz questions will be designed to test whether you thoroughly read the assigned material and are prepared for class discussion and the case questions. Of the 8 quizzes, I will keep your highest 6 grades and drop the lowest 2 grades. There will be NO MAKE UP QUIZZES. If you miss a quiz, that quiz will be one of your dropped quiz grades.

TEAM CASE FACILITATION (25%) Each student will join a team of 5 that will be responsible for preparing and facilitating 1 case discussion. Students will sign up for case facilitation teams the first day of class, but I reserve the right to assign students to teams if necessary. Teams will be responsible for leading and facilitating a lengthy discussion (> 45 minutes) of the case in the context of the reading material assigned for that class (as well as any other applicable material previously covered during the semester). Case facilitations should include demonstrating understanding of the case, covering in detail the questions I have provided for case preparation, applying material from the textbook and assigned readings, and providing additional insight on the company/event/people/topic covered in the case. Teams will be required to provide me an electronic copy of their PowerPoint slides 24 hours before their case facilitation. The guidelines that will be used to grade your team case facilitation are provided with the case preparation questions. Please refer to those guidelines as your team prepares for their case facilitation.

INDIVIDUAL PAPER (25%) At the end of the semester, each student will turn in a paper analyzing how managers of a real organization have dealt with a significant management issue (relevant to the class). Research may be done by (a) visiting an organization with 20+ employees and interviewing at least one manager or (b) locating one or more business press articles describing a problem at a particular company and how it was handled. Papers should be 8-10 pages (double-spaced, 1-inch margins) and should include the following: Background information – Basic description of the organization, its mission, values, and other relevant history or information.

2 Problem description and outcome – Summary of the management-related issue you have identified, the history of events leading up to the issue, and what the organization did to resolve the issue. Analysis – Your critique of the organization’s actions using knowledge attained from this class. This critique should include application of concepts, theories, and examples from class that help provide understanding of the issue(s) faced as well as reasons why the organization was successful (unsuccessful) in dealing with the issue and recommendations for what managers could have done differently. Sources – Please also provide either contact information (name, title, interview date, phone number) for interviews or full-text copies of articles used. I will provide you with guidelines that will be used to grade your individual paper early in the course. Please refer to those guidelines along with the aforementioned necessary components when writing your paper.

FINAL EXAM (25%) The exam will be a comprehensive in-class exam on the last day of the course. The exam will mainly consist of short answer and essay questions drawing from the lectures, textbook, and assigned readings and cases; however, multiple-choice questions may also be included. A bluebook is required.

ACADEMIC INTEGRITY It is the philosophy of The University of Texas at Arlington that academic dishonesty is a completely unacceptable mode of conduct and will not be tolerated in any form. All persons involved in academic dishonesty will be disciplined in accordance with University regulations and procedures. Discipline may include suspension or expulsion from the University. "Scholastic dishonesty includes but is not limited to cheating, plagiarism, collusion, the submission for credit of any work or materials that are attributable in whole or in part to another person, taking an examination for another person, any act designed to give unfair advantage to a student or the attempt to commit such acts." (Regents’ Rules and Regulations, Part One, Chapter VI, Section 3, Subsection 3.2, Subdivision 3.22)

STUDENTS WITH DISABILITIES If you require accommodations for a disability, please consult with me at the beginning of the semester. Faculty members are required by law to provide “reasonable accommodation” to students with disabilities, but it is your responsibility is to inform me of your disability at the beginning of the semester and provide me with documentation authorizing the specific accommodation. Student services at UTA include the Office for Students with Disabilities (located in the lower level of the University Center) which is responsible for verifying and implementing accommodations to ensure equal opportunity in all programs and activities.

BOMB THREAT POLICY Section 22.07 of the Texas Criminal Law Statutes governs terrorist threats and classifies bomb threats as Class A misdemeanors. Section 12.21 of the Texas Criminal Law Statutes states that a Class A misdemeanor is punishable by a fine not to exceed $4,000, a jail term of not more than one year, OR, both such a fine and confinement. If anyone is tempted to call in a bomb threat, be

3 aware that UTA will soon have technology to trace phone calls. Every effort will be made to avoid canceling presentations/tests caused by bomb threats to the Business Building. Unannounced alternate sites will be available. If a student who has a class with a scheduled test or presentation arrives and the building has been closed due to a bomb threat, the student should immediately check for the alternate class site notice which will be posted on/near the main doors on the south side of the Business Building. If the bomb threat is received while class is in session, your instructor will ask you to leave the building and reconvene at another location. UTA's Crimestoppers will provide a reward to anyone providing information leading to an arrest. To make an anonymous report, call 817-272-5245.

WITHDRAWAL POLICY It is the student's responsibility to complete the course or withdrawal from the course in accordance with University Regulations. Students are strongly encouraged to verify their grade status before dropping a course after the first withdrawal date. It is also the student’s responsibility to determine whether it is a good idea to drop the class. A student who drops after the first withdrawal date may receive an “F” in the course if the student is failing at the time the course is dropped.

STUDENT SUPPORT SERVICES The University supports a variety of student success programs to help you connect with the University and achieve academic success. They include learning assistance, developmental education, advising and mentoring, admission and transition, and federally funded programs. Students requiring assistance academically, personally, or socially should contact the Office of Student Success Programs at 817-272-6107 for more information and appropriate referrals.

ABOUT THE INSTRUCTOR Marcus Butts (Ph.D., The University of Georgia) is an Assistant Professor of Management at the University of Texas at Arlington. He teaches courses in general management, HRM, organizational behavior, and research methods. His current research interests include high involvement work practices, individual and organizational work-family issues, organizational mentoring, careers, and research methods. Dr. Butts’ work has appeared in journals such as Personnel Psychology, Human Resource Management, Journal of Occupational Health Psychology, Journal of Vocational Behavior, Journal of Organizational Behavior, and Organizational Research Methods. Prior to his position at UTA, Dr. Butts worked as a project manager for Hewitt Associates—a large international HR benefits consulting corporation. Over the years, Dr. Butts has provided HR consulting services to a variety of clients such as McKee Foods, Wal-Mart, Chick-Fil-A, Home Depot, UPS, and HumRRO. He also has been involved in numerous large-scale research grants from both the Society for Human Resource Management (SHRM) and the National Institute for Occupational Safety and Health (NIOSH).

4 TENTATIVE TIMETABLE AND REQUIRED READINGS This table is meant as a tentative schedule; some modifications may be necessary. Please note, all assigned readings must be completed BEFORE the class for which they are assigned.

DATE TOPIC & ASSIGNMENTS TEXT S 10/3 Introduction to Managing Ch. 1 Class1 The Manager’s Job: Folklore and Fact (WebCT) From Good to Great to…(WebCT) M 10/5 External Environment & Organizational Culture Ch. 2 Class 2 Planning & Strategic Management Ch. 4 Southwest Airlines Stanford Case (HBSP) Leading by Leveraging Culture (WebCT) S 10/10 International Management Ch. 6 Class 3 Intel in China Ivey Case (HBSP) Softer Take on Hardball Pays Off in Japan (WebCT) M 10/12 Managerial Decision Making Ch. 3(pp. 86-102) Class 4 Ethics and Corporate Responsibility Ch. 5 Antegren: A Beacon of Hope HBS Case (HBSP) Fat Chance HBR Case (WebCT) Weyco Smoking Ban Articles (WebCT) S 10/17 Human Resource Management Ch. 10(skip pp. 378-384) Class 5 Microsoft: Competing on Talent (A & B) HBS Case (HBSP) Why We Hate HR (WebCT) Do They Really Hate HR? (WebCT) M 10/19 Leadership Ch. 12 & pp. 102-112 Class 6 GE’s Two Decade Transformation HBS Case (HBSP) Mount Everest— 1996 (HBSP) S 10/24 Motivating for Performance Ch. 13 & pp. 378-384 Class 7 Portman Hotel HBS Case (HBSP) Nordstrom: Dissention in the Ranks? HBS Case (HBSP) M 10/26 Teamwork Ch. 14 Class 8 PPG HBS Case (HBSP) Henry Tam and MGI Team HBS Case (HBSP) S 10/31 Entrepreneurship & Work/Life Issues Ch. 7 Class 9 JetBlue Airways: Starting From Scratch HBS Case (HBSP) Philip McCrea: Once an Entrepreneur (A & B) HBS Case (HBSP) Is Your Family Wrecking Your Career? (WebCT) M 11/2 Individual Paper Due & In-Class Final Exam Note. The course syllabus is a general plan for the course; deviations announced to the class by the instructor may be necessary.