MONTHLY REPORT OF CONSUMER PROTECTION MEASURES

Name of the State/UT: Karnataka for the month ending 31ST August 2011

Full Name & address of the Department: Karnataka State Consumer Disputes Redressal Commission, High Grounds, Basava Bhavana, Bangalore – 560 001.

1. Vacancies along with date from which vacancy arose.

State Commission District Fora Sanctioned Sanctioned Vacancies Vacancies Strength Strength a) President 01 -- 30 * 05 b) Members 02 -- 60 **06 c) Reason for vacancies and -- As per Annexure enclosed action taken to fill-up the same (to be enclosed separately)

* Gadag, Bagalkot, Kolar, Mangalore (D.K.) & Bangalore IV Addl.

** Bellary, Shimoga, Davangere, Belgaum, Dharwad & Kodagu

II. Progress of Disposal of cases a a) Total Cases filed since inception: State Commission District Fora

40764 144292 i) Cases Disposed of (No. & %) Number % Number %

36026 88.38 140143 97.12 b ii) Cases Disposed off within Number % Number % prescribed time norms (No.& %) 14803 36.31 68355 47.37

iii) No. of cases disposed off by Lok -- -- Adalat method c Cases Pending 4738 4149 2 III. Progress of Confonet Project

Computer Hardware/ State District Fora (names) Software has: Commission

a) been received: Yes Yes b) been installed Yes Yes c) become functional Yes from 01.01.2003 Yes (But software has to be developed by the NIC, Delhi Unit, on par with the present software using at KSCDRC & B’lore (U) District Forum) ii Activities being done State Commission District Fora through computers

a) Is case monitoring Yes - Yes – system installed & But all the activities of the The software of case operational? State Commission are being monitoring system under done through Computers since Confonet Project is not 01.01.2003, not under the proper and useful. There are Software of Confonet Project. technical and user problems at all the District Forums in the State of Karnataka

Yes Yes

b) Has the Live Cases Data been entered? Yes Yes

c) Whether Cause list & Judgments are being posted on the website?

(From 01.01.2003 functions of the State Commission were fully computerized and cause list are available at website http://kscdrc.kar.nic.in

IV. One Time- Grant / Integrated Project on Consumer Protection (Rs.in lakhs)

During During During During During During 1995-99 2002-03 2004-05 2006-07 2007-08 2010-11 a) amount received: 121.00 129.00 -- -- 701.72 112.26 b) amount utilized 250.00 (Yes) -- -- 700.24 103.91 (whether UC sent)

Registrar-cum-Administrative Officer, Karnataka State Consumer Disputes Date: 13.09.2011 Redressal Commission, Bangalore 3 ANNEXURE

Reason for vacancies and action taken to fill-up the same

I. PRESIDENT – DISTRICT FORUMS

Sl. Name of the Action taken to fill the Reason for vacant No. Districts Forums vacancy 01 Gadag Tenure completed Regarding selection of President is under process. 02 Bagalkot Tenure completed - do - 03 Kolar Tenure completed - do - 04 Mangalore (D.K.) Tenure completed - do - 05 Bangalore IV Addl. Tenure completed - do -

II. MEMBERS – DISTRICT FORUMS

Sl. Name of the Action taken to fill the Reason for vacant No. Districts Forums vacancy 1. Bellary Expired - do - 2. Shimoga Resigned - do - 3. Davangere Tenure completed - do - 4. Belgaum Tenure completed - do - 5. Dharwad Tenure completed - do - 6. Kodagu Tenure completed - do -

Registrar-cum-Administrative Officer, Karnataka State Consumer Disputes Date: 13.09.2011 Redressal Commission, Bangalore