Onx Injects Export ONX System s3

September 8, 2011 Hurricane Dough Tabletop Exercise

Inject Responses – Un-Edited

Prepared by: Disaster Resistant Communities Group LLC 6224 Wake Robin Lane Tallahassee Florida 32309 Hurricane Dough Tabletop Exercise Inject Responses – September 8 2011

[email protected] 850-241-3565 Hurricane Dough - # 002

Michelle Shaw - FCB - Port Orange (South) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Storage room Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 flash light Part 7 Item # 2: Part 8 Firdt aid Part 9 Item # 3: Part 10 trash bages Part 11 Item # 4: Part 12 weather radio Part 13 Item # 5: Part 14 hammer and nails Part 15 Item # 6: Part 16 batteries Part 17 Item # 8: Part 20 bleach Part 21 Item # 9:

Disaster Resistant Communities Group LLC www.drc-group.com Hurricane Dough Tabletop Exercise Inject Responses – September 8 2011

Part 22 rubbing alcohol Part 23 Item # 10: Part 24 water

Susan Williams - FCB - Labelle With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 First hallway storage on the left. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Contractor's Bags 32 Part 7 Item # 2: Part 8 Disposable Camera 1 Part 9 Item # 3: Part 10 Duct Tape 1 Part 11 Item # 4: Part 12 Flashlights 2 Part 13 Item # 5: Part 14 batteries 4 Part 15 Item # 6: Part 16 Plastic sheeting 1 rolls Part 17 Item # 8: Part 20 power failure night light 1 Part 21 Item # 9:

Part 22 Part 23 Item # 10: Part 24

Christina Saltos - FCB - Gatlin With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 In our storage room. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Flashlights Part 7 Item # 2: Part 8 Extra batteries Part 9 Item # 3: Part 10 Plastic trash bags Part 11 Item # 4: Part 12 tarps Part 13 Item # 5: Part 14 duct tape Part 15 Item # 6: Part 16 cleaning supplies Part 17 Item # 8: Part 20 First aid kit Part 21 Item # 9:

Part 22 rubbing alcohol Part 23 Item # 10: Part 24 Aspirin

Patricia Hensley - FCB - Englewood With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Located behind the teller line on top of the file cabinets Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Weather crank radio 1 rechargable batteries Part 7 Item # 2: Part 8 Large garbage bags - 32 Part 9 Item # 3: Part 10 Disposable camera- 1 Part 11 Item # 4: Part 12 Batteries - 4 size D Part 13 Item # 5: Part 14 plastic sheeting contractors bags Part 15 Item # 6: Part 16 Power failure night light Part 17 Item # 8: Part 20 1 roll duct tape Part 21 Item # 9:

Part 22 Flashlight - 2 Part 23 Item # 10: Part 24

Allene Charles - FCB - Palm City With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 In the locked storage closet. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 garbage bags Part 7 Item # 2: Part 8 batteries Part 9 Item # 3: Part 10 flash lights Part 11 Item # 4: Part 12 hurricane tracking chart Part 13 Item # 5: Part 14 weather radio Part 15 Item # 6: Part 16 extra bottle water Part 17 Item # 8: Part 20 colored flags for doors Part 21 Item # 9:

Part 22 continuity management procedures Part 23 Item # 10: Part 24 plastic sheeting to put over electronics

Kathy Vidal - FCB - Brooksville With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 in supply room Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 duct tape 3 dust mask 10 Part 7 Item # 2: Part 8 flash lights 8 contact list temporary closed sign Part 9 Item # 3: Part 10 plastic trash bags 72 plastic sheeting 1 roll Part 11 Item # 4: Part 12 rope 2 50ft Part 13 Item # 5: Part 14 radios 2 disposable cameras 1 Part 15 Item # 6: Part 16 box cutters 2 Part 17 Item # 8: Part 20 gloves 4 Part 21 Item # 9:

Part 22 petroleum jelly 2 Part 23 Item # 10: Part 24 first aid kit and guide 1

Jan McDermott - FCB - Apopka With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Located in the storage room under the stairs to the roof. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 plastic sheeting - alot Part 7 Item # 2: Part 8 garbage bags 32 Part 9 Item # 3: Part 10 duct tape 1 roll Part 11 Item # 4: Part 12 2 flashlights Part 13 Item # 5: Part 14 batteries 4 Part 15 Item # 6: Part 16 disposable camera Part 17 Item # 8: Part 20 night light 1 Part 21 Item # 9:

Susan Meadors - FCB - Holly Hill With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 supply closet Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 flash lights and batteries Part 7 Item # 2: Part 8 garbage bags Part 9 Item # 3: Part 10 camera Part 11 Item # 4: Part 12 duck tape Part 13 Item # 5: Part 14 comm. plastic wrap for computers Part 15 Item # 6: Part 16 Part 17 Item # 8: Part 20 Part 21 Item # 9:

Kathy Hayden - FCB - Port St Lucie With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Under table, behind teller line. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 water -1/2 per person drinking and 2 gallons per person for sanitaion Part 7 Item # 2: Part 8 first aid kit 1 Part 9 Item # 3: Part 10 flashlights 4 Part 11 Item # 4: Part 12 batteries Part 13 Item # 5: Part 14 tarps 2 Part 15 Item # 6: Part 16 weather radio Part 17 Item # 8: Part 20 plastic trash bags Part 21 Item # 9:

Part 22 duct tape Part 23 Item # 10: Part 24 bank disclosures

Brenda McQuaig - FCB - Cocoa Beach With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 In storage closet. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Contractors Bags - 32 Part 7 Item # 2: Part 8 Disposable Camera - 1 Part 9 Item # 3: Part 10 Duct Tape - 1 Part 11 Item # 4: Part 12 Flash Light - 2 Part 13 Item # 5: Part 14 Batteries - 4 Part 15 Item # 6: Part 16 Plastic Sheeting - 1 roll Part 17 Item # 8: Part 20 Power Failure night light - 1 Part 21 Item # 9:

Part 22 Procedures - 1 Part 23 Item # 10: Part 24 Employee phone list - 1

Ian Berger - FCB - Corporate Office (Blue Lagoon) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 In the server room (not in the vault!) Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 1 blue tarp Part 7 Item # 2: Part 8 2 rolls of plastic bags Part 9 Item # 3: Part 10 2 rolls of duct tape Part 11 Item # 4: Part 12 25 Towels Part 13 Item # 5: Part 14 2 Flashlights Part 15 Item # 6: Part 16 10 D Batteries Part 17 Item # 8: Part 20 10 AA Batteries Part 21 Item # 9:

Amanda Partridge - FCB - Lehigh Acres With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Conference room closet Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 1 roll of duck tape Part 7 Item # 2: Part 8 2 flash lights Part 9 Item # 3: Part 10 1 night light Part 11 Item # 4: Part 12 plastic sheet covers Part 13 Item # 5: Part 14 contractors large garbage bags Part 15 Item # 6: Part 16 disposable camera Part 17 Item # 8: Part 20 Part 21 Item # 9:

Leah Pogel - FCB - Naples (Vanderbilt) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 In the supply room behind the Teller Line near the ATM. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 1 NOAA RADIO/Batteries Part 7 Item # 2: Part 8 1 ROLL PLASTIC SHEETING Part 9 Item # 3: Part 10 1 CAMERA Part 11 Item # 4: Part 12 2 FLASHLIGHTS WITH BATTERIES Part 13 Item # 5: Part 14 1 POWER FAILURE NIGHT LIGHT Part 15 Item # 6: Part 16 DUCT TAPE Part 17 Item # 8: Part 20 CONTRACTOR BAGS Part 21 Item # 9:

Mark Hart - FCB - Merritt Island With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 in a storage room Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 contractor's bags, 1 roll Part 7 Item # 2: Part 8 disposable camera, 1 Part 9 Item # 3: Part 10 Part 11 Item # 4: Part 12 Part 13 Item # 5: Part 14 Part 15 Item # 6: Part 16 Part 17 Item # 8: Part 20 Part 21 Item # 9:

Roberto Arreola - FCB - Bonita Springs With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Located in the storage closet behind the teller line. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Contracters Bag Part 7 Item # 2: Part 8 Camera Part 9 Item # 3: Part 10 Duct Tape Part 11 Item # 4: Part 12 Flashlight and batteries Part 13 Item # 5: Part 14 plastic sheeting Part 15 Item # 6: Part 16 Power failure nightlight Part 17 Item # 8: Part 20 Part 21 Item # 9:

Diane Cortes - FCB - Boca Raton (West) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Storage Room Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 two-way radio with batteries Part 7 Item # 2: Part 8 Duct Tape Part 9 Item # 3: Part 10 Large Plastic Bags Part 11 Item # 4: Part 12 5 Flashlights Part 13 Item # 5: Part 14 2 Tarps Part 15 Item # 6: Part 16 First Aid Kit-aspirin, anteseptic, rubbin alchohol Part 17 Item # 8: Part 20 Bleach, gloves, sponges (ordering) Part 21 Item # 9:

Part 22 2 Bungee Cords to secure tarps Part 23 Item # 10: Part 24 Camera

Dawn Begley - FCB - Port Orange (East) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Kit is stored in an unlocked storage closet next to the safe deposit vault. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Heavy duty plastic bags - 1 box Part 7 Item # 2: Part 8 Power failure night light 1 Part 9 Item # 3: Part 10 Contractors bags for computers 32 Part 11 Item # 4: Part 12 Disposable camera 1 Part 13 Item # 5: Part 14 multi use duct tape Part 15 Item # 6: Part 16 2 flashlights with 4 batteries Part 17 Item # 8: Part 20 plastick sheeting 1 roll Part 21 Item # 9:

Maria Mazzeo - FCB - Longwood With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Closet in the kitchen Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Contractors bags Part 7 Item # 2: Part 8 disposible camera Part 9 Item # 3: Part 10 duct tape Part 11 Item # 4: Part 12 flash light and batteries Part 13 Item # 5: Part 14 plastic sheeting Part 15 Item # 6: Part 16 power failure night light Part 17 Item # 8: Part 20 hurricane color flags Part 21 Item # 9:

Part 22 suction cups for hurricane flags Part 23 Item # 10: Part 24

Jake Dolan - FCB - Ormond Beach With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 The kit is located behind the teller line next to the drive thru teller station (4). Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Emergency Signal Flags for branch Part 7 Item # 2: Part 8 Visqueen Part 9 Item # 3: Part 10 Duct Tape Part 11 Item # 4: Part 12 Flashlights and Batteries Part 13 Item # 5: Part 14 Disposable Camera Part 15 Item # 6: Part 16 Trash Bags Part 17 Item # 8: Part 20 Part 21 Item # 9:

Linda Takacs - FCB - Sarasota (South) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Back room file cabinet. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Flashlight Part 7 Item # 2: Part 8 Tarp Part 9 Item # 3: Part 10 Batteries Part 11 Item # 4: Part 12 Radio Part 13 Item # 5: Part 14 Tape Part 15 Item # 6: Part 16 Flags Part 17 Item # 8: Part 20 Trash Bags Part 21 Item # 9:

Part 22 Bungee Cords Part 23 Item # 10: Part 24 First Aid Kit

Farah Malvoisin - FCB - Delray Beach With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 1 roll plastic sheeting Part 7 Item # 2: Part 8 1 power failure night light Part 9 Item # 3: Part 10 2 flashlights with batteries Part 11 Item # 4: Part 12 1 duct tape Part 13 Item # 5: Part 14 1 disposable camera Part 15 Item # 6: Part 16 1 box contractor's bag to cover computers, monitors, phone Part 17 Item # 8: Part 20 Part 21 Item # 9:

Nancy Marron - FCB - Vero Beach With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 The kit is stored in the ATM room bottom cabinet below emergency light. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 One Tarp Part 7 Item # 2: Part 8 One box of contractor Bags (32) Part 9 Item # 3: Part 10 Disposable Camera Part 11 Item # 4: Part 12 Duck Tape Part 13 Item # 5: Part 14 Four Flashlights and Batteries Part 15 Item # 6: Part 16 Plastic Sheeting two large rolls Part 17 Item # 8: Part 20 Power Failure light already plugged in and charging Part 21 Item # 9:

Part 22 three flags red, yellow and green Part 23 Item # 10: Part 24 List of emergency numbers, shelters and commercial customer contacts.

Sarah Baker - FCB - Stuart With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 In our large storage room in the back of the building. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 1 Emergency radio Part 7 Item # 2: Part 8 3 Boxes of black garbage bags Part 9 Item # 3: Part 10 5 Flashlights Part 11 Item # 4: Part 12 6 Packages of batteries for said flashlights Part 13 Item # 5: Part 14 1 Disposable camera Part 15 Item # 6: Part 16 1 Roll of Duct tape Part 17 Item # 8: Part 20 1 Roll of plastic sheeting Part 21 Item # 9:

Maria Wolf - FCB - Miami (North) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 THE KIT IS AT THE KITCHEN . Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 CONTRACTOR'S BAG Part 7 Item # 2: Part 8 DISPOSABLE CAMERA Part 9 Item # 3: Part 10 DUCT TAPE Part 11 Item # 4: Part 12 FLASHLIGHTS & BATTERIES Part 13 Item # 5: Part 14 PLASTIC SHEETING Part 15 Item # 6: Part 16 POWER FAILURE NIGHT LIGHT Part 17 Item # 8: Part 20 EMERGENCY RADIO Part 21 Item # 9:

Nancy Williams - FCB - West Palm Beach With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Storage cabinet Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 3 flags Part 7 Item # 2: Part 8 plastic sheeting Part 9 Item # 3: Part 10 disposable camera Part 11 Item # 4: Part 12 2 flashlights with batteries Part 13 Item # 5: Part 14 duct tape Part 15 Item # 6: Part 16 32 contrators bag Part 17 Item # 8: Part 20 NOAA radio Part 21 Item # 9:

Cynthia Stover - FCB - North Port With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 2- way radio Part 7 Item # 2: Part 8 flash light Part 9 Item # 3: Part 10 batteries Part 11 Item # 4: Part 12 camera Part 13 Item # 5: Part 14 duct tape Part 15 Item # 6: Part 16 emergency light Part 17 Item # 8: Part 20 garbage bags Part 21 Item # 9:

Part 22 visqueen for computers Part 23 Item # 10: Part 24 entry warning flags

Susan Roman - FCB - Sarasota (Main) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 In the storage room cupboard, box labeled Hurricane Kit Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 3 large plastic bags &rolls of plastic bags Part 7 Item # 2: Part 8 1 alcohol prep pads, magic markers Part 9 Item # 3: Part 10 1 antiseptice toweleet Part 11 Item # 4: Part 12 2 flashlight & 1 spotlight flashlight Part 13 Item # 5: Part 14 extension cord Part 15 Item # 6: Part 16 battereis all sizes Part 17 Item # 8: Part 20 petroleumjelly Part 21 Item # 9:

Part 22 duct tape, twine,l electrical tape Part 23 Item # 10: Part 24 bungee cords

Adrian Marin - FCB - Ft Myers With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Vault Room Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Contractors Bags Part 7 Item # 2: Part 8 Disposable Camera Part 9 Item # 3: Part 10 Duct tape Part 11 Item # 4: Part 12 Flashlights Part 13 Item # 5: Part 14 Batteries Part 15 Item # 6: Part 16 Plastic Sheeting Part 17 Item # 8: Part 20 Power Failure Night Part 21 Item # 9:

Joe Farkas - FCB - Margate With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Supply Closet Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Two 14' x 14' tarp Part 7 Item # 2: Part 8 Buhgee 4 pack (three Part 9 Item # 3: Part 10 duct tape Part 11 Item # 4: Part 12 3 loose bungees Part 13 Item # 5: Part 14 12 d cell batteries march 2012 exp Part 15 Item # 6: Part 16 1 lantern battery 6 volts Part 17 Item # 8: Part 20 disposable camera Part 21 Item # 9:

Part 22 plastic sheeting Part 23 Item # 10: Part 24 conractors bags

Brenda Parmelee - FCB - Ft Pierce With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Our Disater Supplies Kit is stored in the kitchen supply closet. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Flashlight Part 7 Item # 2: Part 8 Radio Part 9 Item # 3: Part 10 Batteries Part 11 Item # 4: Part 12 Tarps Part 13 Item # 5: Part 14 Duct Tape Part 15 Item # 6: Part 16 First Aid Kit Part 17 Item # 8: Part 20 Plastic Trash Bags Part 21 Item # 9:

Part 22 Plastic gloves Part 23 Item # 10: Part 24 Cleaning Supplies

Joe Curnutte - FCB - Heathrow With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 In the break room, in the cabinet underneath the coffee maker. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Flashlights (4) Part 7 Item # 2: Part 8 Weather radios (2) Part 9 Item # 3: Part 10 Contractor cleanup bags (32 bags) Part 11 Item # 4: Part 12 Extra D batteries (16) Part 13 Item # 5: Part 14 tarp (1) Part 15 Item # 6: Part 16 disposable camera (1) Part 17 Item # 8: Part 20 Duct tape (2 rolls) Part 21 Item # 9:

Part 22 petroleum jelly (1) Part 23 Item # 10: Part 24 First Aid Kit (1)

Collette Tomlinson - FCB - Punta Gorda With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 in the cabinets on the outside of the teller line, next to the sdb rooms Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 2-way radio with emergency crank power Part 7 Item # 2: Part 8 contractor bags to cover computers monitor phones Part 9 Item # 3: Part 10 disposable camera Part 11 Item # 4: Part 12 duct tape - secure trash bags over electronic equipment Part 13 Item # 5: Part 14 flashlights and batteries Part 15 Item # 6: Part 16 Part 17 Item # 8: Part 20 Part 21 Item # 9:

Karin Jones - FCB - Boynton Beach (West) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 blue tarp Part 7 Item # 2: Part 8 black trash bags Part 9 Item # 3: Part 10 bungee cords Part 11 Item # 4: Part 12 2 roles duck tape Part 13 Item # 5: Part 14 three flash lights Part 15 Item # 6: Part 16 two dozent white towels Part 17 Item # 8: Part 20 batteries for flashlights and calculators Part 21 Item # 9:

Bonnie Sanford - FCB - Cape Coral (South) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 storage room Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Contractor Bag for covering computers etc Part 7 Item # 2: Part 8 night light Part 9 Item # 3: Part 10 flash light with batteries Part 11 Item # 4: Part 12 duct tape Part 13 Item # 5: Part 14 camera Part 15 Item # 6: Part 16 plastic sheeting Part 17 Item # 8: Part 20 Part 21 Item # 9:

Yasser Ponce - FCB - Miami (Bird Road) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Kit is located in Silvia's office. It is an orange binder located on top of the small Part 2 desk. Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 2 Way Eadio Part 7 Item # 2: Part 8 contractor's bags Part 9 Item # 3: Part 10 disposable camera Part 11 Item # 4: Part 12 duct tape Part 13 Item # 5: Part 14 flash light and batt Part 15 Item # 6: Part 16 plastic sheeting Part 17 Item # 8: Part 20 power fail night light

Part 21 Item # 9: Part 22 Part 23 Item # 10: Part 24

Carol Adler - FCB - Naples (Golden Gate) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 On top of cash vault in teller back room Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 garbage bag Part 7 Item # 2: Part 8 flash light Part 9 Item # 3: Part 10 camera Part 11 Item # 4: Part 12 tape Part 13 Item # 5: Part 14 power failure night light Part 15 Item # 6: Part 16 tarp Part 17 Item # 8: Part 20 camera

Part 21 Item # 9: Part 22 alert flags Part 23 Item # 10: Part 24 batteries

David Fuchs - FCB - Surfside With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 bags Part 7 Item # 2: Part 8 disposable camera Part 9 Item # 3: Part 10 duct tape Part 11 Item # 4: Part 12 flashlight and batteries Part 13 Item # 5: Part 14 plastic sheets Part 15 Item # 6: Part 16 night light Part 17 Item # 8: Part 20

Marilyn van Dyk - FCB - Port Charlotte With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Storage room by server room on the counter Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Contractor's bags Part 7 Item # 2: Part 8 Disposable Camera Part 9 Item # 3: Part 10 Duct Tape Part 11 Item # 4: Part 12 Flashlights and batteries Part 13 Item # 5: Part 14 Plastic sheeting Part 15 Item # 6: Part 16 Power failure night light Part 17 Item # 8: Part 20

Gena Mendoza - FCB - Orlando (Windermere) With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 Storage Closet Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 Flashlight Part 7 Item # 2: Part 8 Battery Part 9 Item # 3: Part 10 Radio (battery) Part 11 Item # 4: Part 12 Contractor's bags Part 13 Item # 5: Part 14 disposable camera Part 15 Item # 6: Part 16 plastic sheeting Part 17 Item # 8: Part 20 power failure night light

Part 21 Item # 9: Part 22 duct tape Part 23 Item # 10: Part 24

Ariana Reyes - FCB - Hialeah Gardens With the formation of the hurricane season’s first tropical storm this would be a good time to check on the status of your facility’s Disaster Supplies Kit. Part 1 Identify the location where the kit is stored: Part 2 back office cabinet Part 3 Do all employees at your facility know where the kit is stored? Part 4 Yes At this point take the time to inspect the kit then prepare an itemized list of its contents. Part 5 Item # 1: Part 6 contractors bags Part 7 Item # 2: Part 8 disposable camera Part 9 Item # 3: Part 10 duct tape Part 11 Item # 4: Part 12 flashlight & batteries Part 13 Item # 5: Part 14 plastic sheeting Part 15 Item # 6: Part 16 power failure night light Part 17 Item # 8: Part 20 2-way radio with emergency

Hurricane Dough - # 005

Michelle Shaw - FCB - Port Orange (South) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 No Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 No Part 7 Identify any other training that has been facilitated at your location: Part 8

Susan Williams - FCB - Labelle Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes

Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 No Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8

Patricia Hensley - FCB - Englewood Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8

Christina Saltos - FCB - Gatlin Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan?

Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Security

Kathy Vidal - FCB - Brooksville Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Unsure Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: under CCB BCP training and testing of specific functions was done in the spring. Part 8 However, under FCB this is the first.

Allene Charles - FCB - Palm City Part 1 Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area.

Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Meeting places for evacuation, the calling tree (who calls who to notify of safety of all employees), and after the storm meeting places such as Stuart for primary Part 8 and then Port Saint Lucie for our secondary place. All employees are notified of a safe place to take cover in our own branch.

Susan Meadors - FCB - Holly Hill Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 No Part 7 Identify any other training that has been facilitated at your location: Part 8 just disaster readiness training including, robbery/bomb threat

Kathy Hayden - FCB - Port St Lucie

Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Civial Disturbance training and fire training.

Brenda McQuaig - FCB - Cocoa Beach Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Procedures for calling in in case of emergency.

Jan McDermott - FCB - Apopka Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Met with the local police department to see how they want us to respond in the Part 8 event of an emergency.

Ian Berger - FCB - Corporate Office (Blue Lagoon) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location:

Part 8 Business Continuity Training

Leah Pogel - FCB - Naples (Vanderbilt) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 No Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 No Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 cALL TREE EXERCISE

Amanda Partridge - FCB - Lehigh Acres Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes

Part 7 Identify any other training that has been facilitated at your location: Part 8 reviewed the disaster

Mark Hart - FCB - Merritt Island Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 follow the call tree for update information. where to meet after an emergency.

Roberto Arreola - FCB - Bonita Springs Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 No Part 5 Are employees cross-trained in job responsibilities wherever possible?

Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Call for Preparidness (Continuity), Manuel was given, cards with emergency Part 8 contact info was distributed to all.

Diane Cortes - FCB - Boca Raton (West) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 No Part 7 Identify any other training that has been facilitated at your location: Part 8 In process of cross training

Dawn Begley - FCB - Port Orange (East) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation?

Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 No Part 7 Identify any other training that has been facilitated at your location: Part 8 Security training for location in case of emergency, who to contact etc

Maria Mazzeo - FCB - Longwood Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Unsure Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Mock hurricane test, training on locations of emergency, safe place location, ect.

Jake Dolan - FCB - Ormond Beach Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Part 3 Are all new employees trained on the bank’s disaster plan during their job

orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: We have security meetings once a month to go over any new security or disaster Part 8 preparedness processes.

Linda Takacs - FCB - Sarasota (South) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Continuity Management Procedures - Manual

Farah Malvoisin - FCB - Delray Beach Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan?

Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8

Nancy Marron - FCB - Vero Beach Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Unsure Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Hurricane conference call

Sarah Baker - FCB - Stuart Part 1 Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Not only how to prepare for a disaster but how to recover from one.

Maria Wolf - FCB - Miami (North) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: ACCIDENT,INJURY,TERRORIST ATACK,BIOLOGICAL THREAT,THREAT OF CLAIM AGAINST THE COMPANY, COMMUNICATION PROBLEMS,FIRE, Part 8 ELECTRICAL POWER LOSS,KIDNAP EXTORSION AND BOMB THREATS,THREATING PHONE CALLS,

Nancy Williams - FCB - West Palm Beach Part 1 Having the knowledge that employees are trained and ready to assist with

disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Security training, implemeted the call tree among branches.

Cynthia Stover - FCB - North Port Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Susan Roman - FCB - Sarasota (Main)

Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: review of continuituy management procedures including hostage/kidnap and Part 8 other natural disasters

Adrian Marin - FCB - Ft Myers Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Security Meetings every month, Conference calls, Business continuity plan.

Joe Farkas - FCB - Margate Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Brenda Parmelee - FCB - Ft Pierce Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location:

Part 8 Some employees have Red Cross Training

Joe Curnutte - FCB - Heathrow Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Unsure Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8

Collette Tomlinson - FCB - Punta Gorda Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes

Part 7 Identify any other training that has been facilitated at your location: Part 8

Karin Jones - FCB - Boynton Beach (West) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 No Part 7 Identify any other training that has been facilitated at your location: Part 8 Phone conference

Bonnie Sanford - FCB - Cape Coral (South) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible?

Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8

Yasser Ponce - FCB - Miami (Bird Road) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Emergency response strategy and Updated contact list.

Carol Adler - FCB - Naples (Golden Gate) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Yes

Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Onsight disaster training.

David Fuchs - FCB - Surfside Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation? Part 4 Unsure Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8

Marilyn van Dyk - FCB - Port Charlotte Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Are all new employees trained on the bank’s disaster plan during their job Part 3 orientation?

Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 Ongoing, continual training as needed.

Gena Mendoza - FCB - Orlando (Windermere) Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Ariana Reyes - FCB - Hialeah Gardens Having the knowledge that employees are trained and ready to assist with disaster preparedness, response and recovery is vital for ensuring that your facility can safely and swiftly re-open after the hurricane has moved through the area. Part 1 Conduct a brief analysis of your employee’s disaster readiness training.

Have all employees received training on the bank’s disaster plan? Part 2 Yes Part 3 Are all new employees trained on the bank’s disaster plan during their job

orientation? Part 4 Yes Part 5 Are employees cross-trained in job responsibilities wherever possible? Part 6 Yes Part 7 Identify any other training that has been facilitated at your location: Part 8 FCB- Continuity Management trainning

Michelle Shaw - FCB - Port Orange (South) With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Part 1 Identify and briefly describe three important preparedness action items that will need to be undertaken.

Action Item # 1: Part 2 ensure all employee contact numbers are up to date Part 3 Action Item # 2: Part 4 That the First respone teams have the letter from Kent Part 5 Action Item # 3: Part 6 ensure that the vaults, teller line and desks are clean

Susan Williams - FCB - Labelle With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Uplug computers, place on a high pace above the floor, and cover with plastic. Part 3 Action Item # 2:

Part 4 Cooridnate with facililties to make sure hurricane shutters are in place Part 5 Action Item # 3: Part 6 Make sure sensitive customer information is moved to vault and secured.

Allene Charles - FCB - Palm City With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 cover all electronics and unplug them. Part 3 Action Item # 2: Part 4 remove all customer files and put in the vault for safe keeping Part 5 Action Item # 3: Part 6 Make sure all employees have a call list and the hotline number.

Kathy Vidal - FCB - Brooksville With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: check hurricane kit to make sure everything is in order. make sure all employees Part 2 have hotline number and all contact information is up to date. Have list of customers to contact for coin and currency orders. Part 3 Action Item # 2: at end of business day make sure branch has secured all items with customer Part 4 information in vault and cover and unplug all electronics with plastic. make sure atm is full with cash. Part 5 Action Item # 3: Part 6 secure items outside such as garbage cans, plants etc. brought inside or secured

to prevent projectiles.

Christina Saltos - FCB - Gatlin With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Ensure all hurrricane shutters or protection is in place. Coordinate with Tim Baker Part 3 Action Item # 2: Ensure all sensitive customer and bank information is placed in the vault and or Part 4 fire proof room. Part 5 Action Item # 3: Ensure all computers and electronic equipment is moved to a safe location away Part 6 from the doors and windows and off the floors. Unplug and cover all equipment with plastic and or heavy duty trash bags.

Susan Meadors - FCB - Holly Hill With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: move all computer equipment to a inner area of branch away from windows and Part 2 cover with the tarp Part 3 Action Item # 2: call our clients that have identified that we will be closing early,ensure all Part 4 monetary items are secured in vault and vault is locked, Part 5 Action Item # 3: post notice that branch will reopen as soon as possible after storm has Part 6 passed,lock and secure doors and windows

Kathy Hayden - FCB - Port St Lucie

With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Verify call tree numbers and what employees will be leaving area. Remind Part 2 employees of Hotline numbers. Part 3 Action Item # 2: Part 4 Load ATM and remove deposits and initiate customer contact list Part 5 Action Item # 3: Part 6 Secure all client information and unplug all equipment and cover.

Patricia Hensley - FCB - Englewood With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Ensure all employee contact numbers both home and cell are up to date

Determine if employees will remain at home or are leaving area, if leaving the Part 2 area get contact information about where they are staying

Ensure all employees know whom to contact on the calling tree Part 3 Action Item # 2: Secure all cash coin and checks and place in vault Part 4 Ensure Atm is full with appropriate cash levels Part 5 Action Item # 3: Part 6 Ensure all hurrican shutters or protection is in place

Ensure all customer and bank information is placed in vault for fireproof room

Ensure all computers and electronic equipment is moved to safe location away from doors or windows and off the floor. Unplug and cover all equipment with heavy duty trash bags

Brenda McQuaig - FCB - Cocoa Beach With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Place computers and power supplies off floor and cover with bags. Part 3 Action Item # 2: Part 4 Make sure all customer information is secured. Part 5 Action Item # 3: Part 6 Cover all electronics and move all items from window areas

Jan McDermott - FCB - Apopka With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Clear off desks, cover important equipment and move items off of floor Part 3 Action Item # 2: Part 4 Secure loose items outside Part 5 Action Item # 3: Part 6 Make sure all employees cellphones are charged, gas filled in car and generators

Ian Berger - FCB - Corporate Office (Blue Lagoon) Part 1 With the National Weather Service issuing a Hurricane Warning for the region it

will be important to prepare your facility for the approaching storm.

Identify and briefly describe three important preparedness action items that will need to be undertaken.

Action Item # 1: Ensure all after hour contatact information is correct and ensure that the Part 2 business continuity hotline phone number is known by all employees to call for updates if a storm affects our area. Part 3 Action Item # 2: Part 4 Contact businesses that may be affected by a branch closure due to the storm. Part 5 Action Item # 3: Part 6 Prepare branch for a possible storm landfall (bagging computers. . etc)

Leah Pogel - FCB - Naples (Vanderbilt) With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: CONTACT ALL CUSTOMERS FROM PRE EVENT CUSTOMER CONTACT Part 2 LIST Part 3 Action Item # 2: REVIEW EMERGENCY KIT CONTENTS...REMIND EMPLOYEES TO Part 4 PREPARE KITS FOR HOME. Part 5 Action Item # 3: REINFORCE CLEAN DESK POLICY AND SECURE ALL CONFIDENTIAL Part 6 INFORMATION.

Amanda Partridge - FCB - Lehigh Acres Part 1 With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Identify and briefly describe three important preparedness action items that will

need to be undertaken.

Action Item # 1: clean desk, cover computers, move as much as possible away from the glass, Part 2 secure important docs in the vault. Part 3 Action Item # 2: order extra cash Part 4 call business cash and top customers to communicate Part 5 Action Item # 3: Part 6 have all employee numbers, goldenrod cards.

Roberto Arreola - FCB - Bonita Springs With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Call tree test, Part 3 Action Item # 2: Part 4 verify we all have business continuity plan card, Part 5 Action Item # 3: Verify publix is aware that they are our meeting site for evacuation site, call Part 6 publix

Mark Hart - FCB - Merritt Island With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1:

Part 2 reinforce clean desk policy and secure all confidential information Part 3 Action Item # 2: Part 4 begin monitoring local radio and tv weather alerts Part 5 Action Item # 3: Part 6 pre-event customer contact initiated

Diane Cortes - FCB - Boca Raton (West) With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Secure Cash and negotiable instruments, Fill Atm with cash, and pull any deposit Part 2 from night drop and ATM Part 3 Action Item # 2: Part 4 Power down equipment and cover computers . Part 5 Action Item # 3: remind employees to charge cell phones, fill fuel tank with gas and print letter Part 6 from Kent to enter building.

Dawn Begley - FCB - Port Orange (East) With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Communication with employees and customers Part 2 Now and after storm Part 3 Action Item # 2: Part 4 Branch readiness for items that could take flight outdoors and readiness inside

covering computers and equipment Part 5 Action Item # 3: Part 6 Personal preparation for all employees, families, gasoline etc

Maria Mazzeo - FCB - Longwood With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 All computers, monitors, and phones will need to be covered with contractor bags Part 3 Action Item # 2: Part 4 Duct tape to cover electronic equiptment Part 5 Action Item # 3: Part 6 plastic sheeting to cover large equiptment, printers, etc.

Jake Dolan - FCB - Ormond Beach With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Secure cash and negotiable items, fill ATM with cash and pull any deposits from Part 2 ATM and night deposit. Part 3 Action Item # 2: Remind staff that any employee who chooses to evacuate will need to inform the Part 4 manager and provide emergency contact information. Part 5 Action Item # 3: Part 6 Identify evacuation status and pool of employees ready to work.

Linda Takacs - FCB - Sarasota (South)

Action Item # 1: Part 2 Verify Call List - Tree Part 3 Action Item # 2: Part 4 Move equipment away from windows and cover. Part 5 Action Item # 3: Make sure all cash, negotiable instruments, and customer information are locked Part 6 in vault

Farah Malvoisin - FCB - Delray Beach With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: BCP Manager and FCB Senior Management team will schedule a meeting to Part 2 review preparations Part 3 Action Item # 2: Part 4 The same people will be updated on the National Weather Warnings Part 5 Action Item # 3: Part 6 IT will submit updates for the employee hotline

Nancy Marron - FCB - Vero Beach With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1:

Manager will contact president for conference schedule. Check with all Part 2 employees to make sure all contact information is correct and up to date. Distribute list to all employees Part 3 Action Item # 2: Prepare branch: stock ATM, close shutters clear work areas, unplug and cover Part 4 all technical equipment with plastic sheeting Part 5 Action Item # 3: Contact Commercial customeres from list for change orders and check cashing. Part 6 Fill out hurricane tracking chart. And wait for instructions from senior management.

Sarah Baker - FCB - Stuart With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Ensure all computers and electronic equipment is moved to a safe location away Part 2 from doors windows and off the floors. All customer information is placed in vault. All cash and coin is to be locked in the vault. Part 3 Action Item # 2: Ensure all hurricane shutters or protection is in place. Fill ATM. Ensure signage Part 4 is on the front door. Part 5 Action Item # 3: Part 6 Notify DM that the office is secure and closed.

Maria Wolf - FCB - Miami (North) With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 COVER UP COMPUTERS & TELEPHONES

WE ARE MAKE SURE THAT ALL EMPLOYEES HAVE CONTACT NUMBERS FOR EMERGENCY. Part 3 Action Item # 2: Part 4 CONTACT BUSINESS CUSTOMERS TOP 5 TO 10 Part 5 Action Item # 3: Part 6 FOLLOW CLOSING ROUTINE PROCEDURES

Nancy Williams - FCB - West Palm Beach With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Collect employee contact info Part 3 Action Item # 2: Part 4 Reinforce clean desk policy Part 5 Action Item # 3: Part 6 Make sure all electronic equipments is moved to a safe place

Cynthia Stover - FCB - North Port With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Secure the location accorrding to our guidelines; ensure all employee contact numbers both home and cell phone are correct; determinne if all employess will Part 2 remain or leave the affected area, if leaving contact information is needed for where they are staying. Ensure all employess know who to contact on the calling tree.

Part 3 Action Item # 2: Building/ Offices - ensure all sensitive customer and bank information is placed in vault and/or fire proof room. Ensure all computers and electronic equipment is moved to a safe location away from doors and windows and off the floors. Part 4 Unplug and over all equipment with plastic, shutdown equipment and aloow to cool down before covering. Secure all cash coin and teller work and place ing vault. Ensure that the ATM is full. If bank is to be closed, place appropriate signage on the doors and drive-thru windows. Part 5 Action Item # 3: Contact customers on the Pre-Event customer list Part 6 Ensure all customer/ employee access areas are vacated. Sand bag all doors if provided. Managers notify DM that office is secure and closed.

Susan Roman - FCB - Sarasota (Main) With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: protect equipment with plastic, & move awa;y from windows.secure loose items Part 2 outside. Part 3 Action Item # 2: Part 4 contact top 10 customers to advise of early closing Part 5 Action Item # 3: Part 6 follow retail incident response guide for closing procedures (addendum E)

Adrian Marin - FCB - Ft Myers With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Secure Location, secure cash and Negotiable Instruments, Fill Atms With Cash,

Pull any deposits from ATM OR NIGHTDROP Part 3 Action Item # 2: Remind employees of their safety and the safety of their families and our Part 4 customers. Part 5 Action Item # 3: Secure loose items outside the location. Remind employees to print President letter for work premises return. Reinforce Clean desk policies, inform employees Part 6 to notify management if planning to evacuate. Fill Gas tanks and charge electronics.

Joe Farkas - FCB - Margate With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Move computers from window areas, wrap in heavy plastic. Part 3 Action Item # 2: Check phone tree and make certain all contacts including out of town are current Part 4 and make certain all employees have this list. Part 5 Action Item # 3: Part 6 Maker sure ATM is stocked properly, all negotaibles are secured

Brenda Parmelee - FCB - Ft Pierce With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Notify Business customers of our closing to make sure they don't need change Part 2 orders Part 3 Action Item # 2:

Stock ATM with suffucient cash, make sure all work areas are cleared and Part 4 protected with plastic covering Part 5 Action Item # 3: Part 6 Post closed signs on doors to notify customers

Collette Tomlinson - FCB - Punta Gorda With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Ensure all employee contact numbers are update and determine if employees Part 2 are staying or leaving the area and who are available to work Part 3 Action Item # 2: Part 4 Secure the building and sensitive customer information Part 5 Action Item # 3: Part 6 Pre- event customer contact is initiated

Karin Jones - FCB - Boynton Beach (West) With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Secure equipment, customer information and location Part 3 Action Item # 2: Part 4 Remind employees of their safety and of their families Part 5 Action Item # 3: Part 6 Secure cash and negotiable instruments.

Bonnie Sanford - FCB - Cape Coral (South)

Action Item # 1: Calling top 25 customers ensure all employee contact information is correct. Part 2 Determine if employees will remain home or leave the area. ensure all employees know who to contact on the calling tree. Part 3 Action Item # 2: Cover all equipment at all desks, cubicles and work surfaces, unplug all equipment, secure all negotiables, ensure ATM is full with appropriate cash Part 4 levels. Appropriate signage on the door for the bank being closed. Sandbag doors if they have been provided. Managers notify regional managers that office is secured and closed Part 5 Action Item # 3: Part 6 computer files should be backed up using standard operating procedures.

Yasser Ponce - FCB - Miami (Bird Road) With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Review and update contact list Part 3 Action Item # 2: Part 4 Managers to review wemergency kit contents Part 5 Action Item # 3: Part 6 Charge cell phones and save battery

David Fuchs - FCB - Surfside Part 1 With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 secure all customer files Part 3 Action Item # 2: secure branch equipment, cover computers etc. Part 4 remove items from the floor Part 5 Action Item # 3: Load ATM to max. 30k Part 6 secure building

Carol Adler - FCB - Naples (Golden Gate) With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Review employee contact list and ensure all employees know who to contact on Part 2 the calling tree.. Part 3 Action Item # 2: Ensure all hurricane shutters or protection is in place. Part 4 Ensure all sensitive customer and bank information is placed in vault. Part 5 Action Item # 3: Ensure computer and electricial equipment is shut down and covered with plastic. Part 6 Ensure ATM is full with appropriate cash levels.

Marilyn van Dyk - FCB - Port Charlotte Part 1 With the National Weather Service issuing a Hurricane Warning for the region it

will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Put signage on the door Part 3 Action Item # 2: Part 4 Contact business customers on addendum Part 5 Action Item # 3: Part 6 Secure location: cash, negotiable instruments, fill ATM w/cash,

Gena Mendoza - FCB - Orlando (Windermere) With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Remain calm and follow the emergency instructions cover copiers computers etc Part 2 with plastic Part 3 Action Item # 2: Part 4 put customer info in vault Part 5 Action Item # 3: Part 6 put flags up red-safe yellow- caution or green- everything ok

Ariana Reyes - FCB - Hialeah Gardens With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 collect all employees information update if necessary

Part 3 Action Item # 2: Part 4 charge all cell phones Part 5 Action Item # 3: Part 6 make sure that all employees have the contact information number (call tree)

Joe Curnutte - FCB - Heathrow With the National Weather Service issuing a Hurricane Warning for the region it will be important to prepare your facility for the approaching storm.

Action Item # 1: Part 2 Reinforce Clean desk policy Part 3 Action Item # 2: REmind employees to print President Letter for work premises return. Addendum Part 4 D Part 5 Action Item # 3: Part 6 REinforce the IT guidelines for powering down equipment.

Michelle Shaw - FCB - Port Orange (South) Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.

 The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Once conditions are safe to travel it will be important to assess the damage to your facility and determine what will be needed to re-open for business.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Michelle Shaw Part 3 Briefly describe how damage and needs assessment will be accomplished. ensure that the bank has no trees, broken windows and or doors, no standing Part 4 water in or outside the bank. Power is on and roof is intact

Susan Williams - FCB - Labelle Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their Part 1 services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility.

Part 2 Susan Williams Part 3 Briefly describe how damage and needs assessment will be accomplished. By completing the damage assessment worksheet. Note any damage to the bank or grounds. Assess whether it is safe to open, is power on, is there potable Part 4 water, is roof intact, windows broken, standing water in the bank and are phones working. Place apporpriate flag on the entry door

Kathy Vidal - FCB - Brooksville Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Kathy Vidal and Marilyn Peck Part 3 Briefly describe how damage and needs assessment will be accomplished. Kathy and Marilyn will visit the facility together and complete the disaster Part 4 response first visit check list.

Christina Saltos - FCB - Gatlin Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Christina Saltos Part 3 Briefly describe how damage and needs assessment will be accomplished. If the location has no damage and is safe to enter and is ready to open for business, a green flag will be taped to the front entry door.

If the location has sustained some damage but can be entered safely it will Part 4 require a return visit for repairs and a yellow flag will be taped to the front door.

If the location has sustained significant damage and cannot be entered safely a red flag will be taped to the front door.

Allene Charles - FCB - Palm City Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets

department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 First response team-Rochelle Black and Tiffani Tucker Part 3 Briefly describe how damage and needs assessment will be accomplished. The team will arrive at the facility. Who ever arrives first will wait for the second person before assessing the building. The team will follow the first visit checklist. They should inspect the outside of the property to determine the status. If everything is safe to enter then the team will enter the building and inspect the Part 4 inside. If everything is o.k. then a green flag will be posted on the door. If there is some damage that needs attention then a yellow flag will be posted on the door. If there is major damaged and it is not safe for employees to enter the building then a red flag will be posted on the door. After a flag has been posted then the team will report back to the BCP manager of the location.

Susan Meadors - FCB - Holly Hill Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their

services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Susan Meadors, Branch Manager Part 3 Briefly describe how damage and needs assessment will be accomplished. enter building,ensure all windows and doors are not damaged,check power Part 4 source to computers,vault areas and assess when we can reopen

Patricia Hensley - FCB - Englewood Part 1 Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage

and needs assessment at your facility. Part 2 Patricia Hensley Part 3 Briefly describe how damage and needs assessment will be accomplished. Damage checklist will be completed and called into command center. Flags will Part 4 be placed in the window indicating damage. Yellow (some damage) Red (do not enter) Green (no damage)

Jan McDermott - FCB - Apopka Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Jan McDermott Part 3 Briefly describe how damage and needs assessment will be accomplished. Part 4 Will meet at the location with local police department in case of looters. Assess the outside of the building for damage, make sure the power is on, is ther ptable water, are trees blocking, check the roof and structure. check for water damage, check telephones lines working or not. Place the Green, yellow or Red flag in

window.

Kathy Hayden - FCB - Port St Lucie Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Kathryn Hayden Part 3 Briefly describe how damage and needs assessment will be accomplished. Travel to facility with drivers license and addendum D(letter from President). Inspect outside of facility for damage and access if safe to enter building. Part 4 Once inside, inspect ceiling areas, floors and windows. Post colored flag in accordance to condition of building. Call District Manager and all staff on status of office and operation.

Brenda McQuaig - FCB - Cocoa Beach Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.

 Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Brenda McQuaig Part 3 Briefly describe how damage and needs assessment will be accomplished. Survey the exterior of the building for any damage. Enter, with caution, the building and complete a checklist of known damages. If facility is safe for others Part 4 to enter, please green flag sign on front door. Communicate any damages and facility needs to corporate office.

Ian Berger - FCB - Corporate Office (Blue Lagoon) Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has

released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 branch assigned person Part 3 Briefly describe how damage and needs assessment will be accomplished. Employee will utilize the facility assessment checklist provided in the Business Part 4 Continuity manual in order to assess the needs for the branch.

Leah Pogel - FCB - Naples (Vanderbilt) Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 LEAH POGEL

Part 3 Briefly describe how damage and needs assessment will be accomplished. COMPLETE FIRST VISIT CHECKLIST.

ASSESS IF THERE IS DAMAGE, POWER, POTABLE WATER AVAILABLE, Part 4 ROOF DAMAGE, STRUCTURE DAMAGES ARE TELEPHONES WORKING.

PLACE APPROPRIATE COLOR FLAG ON THE DOOR DEPENDING ON CONDITIONS.

Amanda Partridge - FCB - Lehigh Acres Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Amanda Partridge Part 3 Briefly describe how damage and needs assessment will be accomplished. Part 4 A physical inpection of the office.

Roberto Arreola - FCB - Bonita Springs Part 1 Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Roberto Arreola Part 3 Briefly describe how damage and needs assessment will be accomplished. Assess building for safety to enter, check inside for damages roof electrical, water, phones, power, etc... choose correct flag color,Red, yellow, Part 4 green. check for customer info exposed after damages, report damages to upperl manager. call employees to make sure they are ok.

Mark Hart - FCB - Merritt Island Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily

damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 mark hart Part 3 Briefly describe how damage and needs assessment will be accomplished. manager will contact each employee on their call tree to confirm their safety, status and availablity to return to work. employees who have left thearea should attempt to contact their manager, a message should be left on the employee hotline at 18773873070. managers will report the status of all their emplyee to Part 4 their manager as soon as possible, to confirm that we have made contact with all employees. manager quick evaluation of the property. no longer than 30 minutes. status of each location wil be called into the designated command center. no damage, green flag, some damage, yellow flag. significant damage, red flag.

Diane Cortes - FCB - Boca Raton (West) Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has

released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Diane Mattaliano Br. Mgr, Diane Cortes, Asst. Br. Mgr Part 3 Briefly describe how damage and needs assessment will be accomplished. Assess any damage to bank or grounds, determine if bank can open safely, check electrical power, water, are any trees blocking access to bank, roof in tact, Part 4 any visible damage to roof, windows broken. external door in tact and functional, standing water around exterior of bank, damages to interior/ water damage in interior. are telephone working. Place appropriate colored flag on entry door.

Maria Mazzeo - FCB - Longwood Part 1 Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage

and needs assessment at your facility. Part 2 Maria Mazzeo Part 3 Briefly describe how damage and needs assessment will be accomplished. check roof for water leeks, check computers/equiptment for use and water Part 4 damage, check around branch for fallen trees, broken windows, see if power is working, water is running, toliets are flushing.

Dawn Begley - FCB - Port Orange (East) Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Dawn M. Begley and Kim Summers Part 3 Briefly describe how damage and needs assessment will be accomplished. Part 4 Dawn and Kim will arrive at location, (with letter prepared by Kent Ellert in hand to present to authorities), an assessment of the facilty will be conducted in safely able to do so. This will include the assessment for the Disaster Response First Visit Checklist, along with the Damage Assessment Worksheet. The appropriate

flag will be place don the front door. Action plan for recovery is completed. Place sign on door of closest open bank/location. Attempt to contact our top emergency clients.

Linda Takacs - FCB - Sarasota (South) Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Linda Takacs and Lisa Reich Part 3 Briefly describe how damage and needs assessment will be accomplished. Complete the Disaster Response Checklist.

Part 4 Determine which color flag needs to be hung at the door.

Check in with employees through the Call Tree

Jake Dolan - FCB - Ormond Beach Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s

electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Jake Dolan - Branch Manager / Jamie Timmer Part 3 Briefly describe how damage and needs assessment will be accomplished. We have a process set in place for disater response that includes having two employees conducting the "first visit" to the branch. They will fill out a disater response checklist that will determine the status of the bank as well as the time it Part 4 will take to get the branch running again. We have several colored flags that will sigify the status of the branch and its safety that will be placed in the front window of the branch for approaching employees to see.

Farah Malvoisin - FCB - Delray Beach Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily

damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 John Formica Part 3 Briefly describe how damage and needs assessment will be accomplished. Part 4 Thru the FCB provided checklist

Nancy Marron - FCB - Vero Beach Part 1 Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Kathy Dayball and Nancy Marron Part 3 Briefly describe how damage and needs assessment will be accomplished. Arrived at branch and inspect building and grounds for damage. Determine if the Part 4 branch is safe to enter. Two people enter the branch assess the damage and place flag in door.

Sarah Baker - FCB - Stuart Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Sarah Baker is 1st response and then James Jones is the 2nd Part 3 Briefly describe how damage and needs assessment will be accomplished. Part 4

Nancy Williams - FCB - West Palm Beach

Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Nancy Williams/Heather Spinks Part 3 Briefly describe how damage and needs assessment will be accomplished. The 1st team would inpect the premises and use the disaster response checklist. Part 4 Depending on the damage the appro

Cynthia Stover - FCB - North Port Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their

services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Cynthia Stover Part 3 Briefly describe how damage and needs assessment will be accomplished. Employee Status - all employee are accounted for.

Present Letter by Kent Ellert and Driver's Licenses to local authorities at the location

1st response team (Cindy and Kimberly) will evaluate if the location has no damage, safe to enter, and ready to open for business a green flag will be displayed at front door. Part 4 If location has minor damage but can be entered safely, a yellow flag will be displayed at front door.

If the location has sustained significant damage and cannot be entered safely a red flag will be displayed at front door.

1st team conference call the BCP manager will conduct roll call and initiate BCP damage assessment worksheet.

Susan Roman - FCB - Sarasota (Main) Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.

 The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 pat curran & susan roman Part 3 Briefly describe how damage and needs assessment will be accomplished. Part 4 complete damage assessment worksheet

Adrian Marin - FCB - Ft Myers Part 1 Regional Damage Assessment

Once conditions are safe to travel it will be important to assess the damage to

your facility and determine what will be needed to re-open for business.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Kim Daugherty Primary or Adrian Marin Secondary Part 3 Briefly describe how damage and needs assessment will be accomplished. Check for damage to bank or grounds, Can Bank open safely, Is their power?, Is there potable water in the bank, Trees blocking, Roof intact, Major wind damage, Part 4 visible damage to roof, windows broken, doors intact and functional, structure intact, standing water ?, Water damage, telephones working, Internet in service? Alarms intact

Joe Farkas - FCB - Margate Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 joe farkas and allyson mucha Part 3 Briefly describe how damage and needs assessment will be accomplished.

Complete addendum "G" checklist in theContinuity Management procedures book Part 4

Brenda Parmelee - FCB - Ft Pierce Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Brenda Parmelee/Celina Flores Part 3 Briefly describe how damage and needs assessment will be accomplished. Check if there is any damage to the bank grounds. Decide whether it is safe to Part 4 enter the bank

Collette Tomlinson - FCB - Punta Gorda Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.

 Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Collette Tomlinson Part 3 Briefly describe how damage and needs assessment will be accomplished. Manager first confirms safety of all employees of the office and follow the call tree procedures. The first team responder will complete the First Visit checlist for the financial center and determine the amount if any of damage and place the Part 4 appropriate flag on the entry door. The status of the location will be called in to the command center. After each team completes their frist visit of their assigned offices, locations needing repairs will be revisited by facilities manager

Karin Jones - FCB - Boynton Beach (West) Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full

access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Karin Jones Part 3 Briefly describe how damage and needs assessment will be accomplished. The Manager does his first visit with a checklist to evaluate the status of the branch. If there is no damage a green flag is taped to the front entry door. If there Part 4 is some damage and will require a return visit a yellow flag is taped to the front entry door. If there is sustained significant damage and cannot be entered a red flag is taped to the front entry door.

Bonnie Sanford - FCB - Cape Coral (South) Part 1 Regional Damage Assessment

Once conditions are safe to travel it will be important to assess the damage to

your facility and determine what will be needed to re-open for business.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Bonnie Sanford Part 3 Briefly describe how damage and needs assessment will be accomplished. Looking at exterior of building to make sure it is safe to enter, have letter with me from the president of the bank allowing me to enter and examine building in case Part 4 police are on property. Complete the first visit check list. Place appropriate flag on the door to coinside with the level of damage.

Yasser Ponce - FCB - Miami (Bird Road) Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Yasser Ponce Part 3 Briefly describe how damage and needs assessment will be accomplished.

Damages and needs assesment will be determined following pprovided checkilist Part 4 and the 3 color flags based on the severity of the damages..

David Fuchs - FCB - Surfside Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Esther azoulay Part 3 Briefly describe how damage and needs assessment will be accomplished. Part 4 review the area and contact bracnh cont.

Carol Adler - FCB - Naples (Golden Gate) Part 1 Regional Damage Assessment

 Electricity is out to 70% of the area surrounding your facility. The region’s electrical utility provider has estimated that it could take between three and seven days before electricity is fully restored to the area.  Downed utility poles and trees along with other storm debris have blocked 60% of the roads leading to your facility. The local roads and streets department estimates that most of the roads should be cleared of debris

and made passable within the two days.  The water tower supplying drinking water to your facility was heavily damaged.  Local phone and internet providers have estimated that 55% of the their services are out and that it could take as long as ten days before full access to these communications services could be restored to the region.  The Public Information Officer with the local health department has released a media advisory that a boil water notice is now in effect for the area in which your facility is located. The reason for this action is due to the damaged water tower and the resulting contamination of the water supply.

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Maria Quinones Part 3 Briefly describe how damage and needs assessment will be accomplished. Using the Damage Response First Visit Check List and using the Damage Part 4 Assessment worksheet.

Marilyn van Dyk - FCB - Port Charlotte Part 1 Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Marilyn van Dyk Part 3 Briefly describe how damage and needs assessment will be accomplished. Review general conditions and complete assessment

Review utility service and complete assessment Part 4 review bldg integrity and serviceability

Location status rating (posted on front door by colored flags)

Gena Mendoza - FCB - Orlando (Windermere) Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility.

Part 2 Sade Banjo Part 3 Briefly describe how damage and needs assessment will be accomplished. Part 4 First responders need to go into the branch to check out the damages

2 repsonders Anne williams AND Sade Banjo

Then they will put up one the 3 colored flags to let us know if its safe or not

Ariana Reyes - FCB - Hialeah Gardens Part 1 Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Ariana Reyes, Manager Part 3 Briefly describe how damage and needs assessment will be accomplished. manager will visit branch and use checklist to assess damage, (quick evaluation) Part 4 a specific color flag will be displayed outside branch to show status (in regards to damage and if safe to go in)

Joe Curnutte - FCB - Heathrow Regional Damage Assessment

Identify the individual by name that will be responsible for conducting damage and needs assessment at your facility. Part 2 Joe Curnutte Heathrow Part 3 Briefly describe how damage and needs assessment will be accomplished. Review of the general conditions and complete assessment

review utility service and complete assessment Part 4 review building integrity and serviceability

rate damages on a scale of 1 to 5. 5 being minor.

Michelle Shaw - FCB - Port Orange (South) Part 1 As Amanda Jones, a reporter from the local CBS Television Station, is driving

past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

She and her videographer decide to pull into the facility’s parking lot to produce a report on when and how individuals can access their money if the bank is damaged.

She approaches one of the bank’s employees and begins asking questions.

Amanda is asking to interview a bank employee in front of the damaged facility.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 All media communications must be handled by Dan Healy and or Kent Ellert

Susan Williams - FCB - Labelle As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

She and her videographer decide to pull into the facility’s parking lot to produce a report on when and how individuals can access their money if the bank is Part 1 damaged.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 The reporter will be directed to Kent Ellert or Dan Healy for comment.

Kathy Vidal - FCB - Brooksville As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Amanda will be referred to Kent Ellert or Dan Healy and their phone numbers will Part 2 be provided.

Christina Saltos - FCB - Gatlin As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 Direct any media communications to Dan Healy or Kent Ellert.

Allene Charles - FCB - Palm City As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Employees are not to respond to the media. They must contact the Dan Healy, Part 2 CEO or Kent Ellert, President/COO.

Patricia Hensley - FCB - Englewood Part 1 As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing

damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 Give Kent Ellert or Dan Healys phone number for all communications

Susan Meadors - FCB - Holly Hill As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. explain that our communication with the media is handle by: Kent Ellert @ 239- Part 2 530-8440 or Dan Healy @ 917-975-0205.and walk away

Jan McDermott - FCB - Apopka Part 1 As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. All communication for media outlets are forwarded to Dan Healy or Kent Ellert. Part 2 NO other information would be provided.

Brenda McQuaig - FCB - Cocoa Beach As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. We would give Amanda the phone number for Dan Healy and Kent Ellert to Part 2 contact. We would politely advise Amanda that we are unable to answer her questions.

Kathy Hayden - FCB - Port St Lucie As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Advise Amanda that she would need to contact Dan Healy at (917) 975-0205 or Part 2 Kent Ellert at (239) 530-8440 for any comments.

Ian Berger - FCB - Corporate Office (Blue Lagoon)

As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. We will instruct Amanda that we are not able to speak to the media at this time, Part 2 however, we will refer her to Daniel Heely or Kent Ellert, who can speak on the banks behalf.

Leah Pogel - FCB - Naples (Vanderbilt) As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. EXPLAIN THAT ONLY DAN HEALY OR KENT ELLERT ARE ABLE TO Part 2 PROVIDE INFO/INTERVIEW. PROVIDE PHONE NUMBERS TO REPORTER

Amanda Partridge - FCB - Lehigh Acres Part 1 As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Politely decline the interview. Refer to Kent Ellert, we can call Kent and let him Part 2 handle.

Roberto Arreola - FCB - Bonita Springs As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Do not respond or allow interviews, refer the media to Dan or Kent. Make sure Part 2 employees are not in danger.

Diane Cortes - FCB - Boca Raton (West) As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. All inquires are to be referred to Dan Healy CEO 917-975-0205 or Ken Ellert, Part 2 President and COO 239-530-8440

Mark Hart - FCB - Merritt Island As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. The ceo or president/coo of FCB shall have the responsibility for releasing information to the new media regarding bank matters and activities. all Part 2 employees shall refrain from releasing information relating to and bank matters or activities to the media. refer all media request to dan healy, ceo, 9179750205 or kent ellert president and coo 2395308440.

Maria Mazzeo - FCB - Longwood As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. media needs to be referred to the following executives:

Part 2 Dan Healy CEO

Kent Ellert, President and COO

Dawn Begley - FCB - Port Orange (East) Part 1 As Amanda Jones, a reporter from the local CBS Television Station, is driving

past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 Communications to all media must go through Kent Ellert or Dan Healy

Linda Takacs - FCB - Sarasota (South) As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 No comment by employees. Tell them to call Kent Ellert or Dan Healy.

Jake Dolan - FCB - Ormond Beach Part 1 As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. The BCP Manager and CEO or President will decide if there is a need to issue a Part 2 media release.

Farah Malvoisin - FCB - Delray Beach As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. We will just forward her information to Dan Heely or Kent Ellert who are Part 2 authorized to speak on behalf of the bank

Nancy Marron - FCB - Vero Beach As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 All media questions will be directed to Kent Ellert or Dan Healy.

Sarah Baker - FCB - Stuart Part 1 As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and

making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 Refer all media communication to Dan Healy or Kent Ellert

Nancy Williams - FCB - West Palm Beach As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 No comment, please contact Kent Ellert. (239)530-8440

Maria Wolf - FCB - Miami (North) As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled.

GIVE THEM THE FOLLOWING NUMBERS

Part 2 DAN HEALY -CEO 917-975-0205

KENT ELLERT -PRESIDENT & COO 239-530-8440

Susan Roman - FCB - Sarasota (Main) As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 refer her to our CEO or President

Cynthia Stover - FCB - North Port As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2

Adrian Marin - FCB - Ft Myers Part 1 As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and

making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 Refer them to Marketing

Joe Farkas - FCB - Margate As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. She will be politely asked to direct her inquiries to Dan Healy or Kent Ellert. Part 2 Page 8 of the CMP book

Brenda Parmelee - FCB - Ft Pierce Part 1 As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. We do not answer any questions or make any comments. We refer them to Dan Part 2 Healy CEO or Kent Ellert COO for any comments.

Collette Tomlinson - FCB - Punta Gorda As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 All inquires from the media must be referred to Dan Healy or Kent Ellert

Bonnie Sanford - FCB - Cape Coral (South) As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. I am to tell the reporter all inquiries from the media need to be referred to Dan Part 2 Healy or Kent Ellert.

Yasser Ponce - FCB - Miami (Bird Road)

Briefly describe how the request for an interview from Amanda will be handled. Part 2 All media inquiries will be redirecte to Kent Ellert and Daniel Healy

David Fuchs - FCB - Surfside As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. You tell Amanda that all interviews should be directed to Kent Ellert or Dan Part 2 Healey

Carol Adler - FCB - Naples (Golden Gate) Part 1 As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Refer the interviewer/media to the executives CEO and President and COO of Part 2 the bank and provide the contact number.

Marilyn van Dyk - FCB - Port Charlotte As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Part 2 Thank her for her concern and refer her to Dan Heely and/or Kent Ellert.

Gena Mendoza - FCB - Orlando (Windermere) As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Kent Ellert Part 2 Dan Healy

Ariana Reyes - FCB - Hialeah Gardens

Briefly describe how the request for an interview from Amanda will be handled. the BCP Manager and CEO or president will decide if there is a need to issue a media release Part 2 they are the only ones authorized, not the employees

Joe Curnutte - FCB - Heathrow As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

Briefly describe how the request for an interview from Amanda will be handled. Tell amanda that all inquiries must be presented to Dan Healy CEO at 917-975- Part 2 0205 or Kent Ellert at 239-530-8440

Karin Jones - FCB - Boynton Beach (West) Part 1 As Amanda Jones, a reporter from the local CBS Television Station, is driving past your facility she notices bank employees busily assessing damage and making immediate temporary repairs.

She and her videographer decide to pull into the facility’s parking lot to produce a report on when and how individuals can access their money if the bank is

damaged.

Briefly describe how the request for an interview from Amanda will be handled. Dan Healy and Kent Ellert will decide if there is a need to inform the media. Part 2 Employees should not give out any information.

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