Please Tick One of the Following Statements

Job Description and Person Specification (HR5)

Job Description

School/Department: Estates & Facilities

Post Title: Domestic Supervisor

Please enter Level ERE TAE MSA CAO R.Nurse Clinical under appropriate Career Pathway 1B (HRZ) Academic Posts Non-Academic Posts ERE Category Academic Research Teaching Enterprise Education Development (mixed) only only

Posts Responsible to (and Level): Assistant Domestic Services Manager (Level 3)

Posts Responsible for (and Level): Domestic Services Operatives (Level 1)

Job Purpose: Deployment of cleaning staff in the most efficient and effective manner to ensure a high standard of cleaning is maintained throughout the University.

Key Accountabilities/Primary Responsibilities: % Time

1. Supervision of and guidance to cleaning staff ensuring all areas are covered by the cleaning rota, addressing any problems, reporting back to Domestic Services Manager/Assistant Manager.

2. Issuing/checking/replacing in key cupboard, keys supplied to the cleaning staff. Reporting any missing keys immediately to the Domestic Services Manager.

3. Ensuring cleaning staff are provided with up-to-date work schedules.

4. Ensuring cleaning staff are provided with adequate cleaning equipment and materials to perform cleaning efficiently.

5. Monitoring the work of the cleaning staff, correcting faults where found, submitting Quality Control check sheets.

6. Checking the condition of cleaning equipment for cleanliness/misuse/safety.

7. Instructing new cleaning staff in cleaning methods and standards required/maintaining staff training records.

8. Ensuring that cleaning staff undertake tasks in accordance with health and safety practices and procedures. Checking and recording tasks being carried out by the domestic staff.

1 9. Recording accidents/incidents to Domestic Staff.

10. In conjunction with the Assistant Domestic Manager, writing probationary reports on new staff.

11. Checking accuracy and signing cleaning staff time cards/sheets.

12. Ordering/issuing/checking cleaning materials required from Store-keeper, taking care not to stock-pile materials.

13. Reporting building repairs and defects to Assistant Domestic Manager.

14. Other duties as required.

Internal & External Relationships: (nature & purpose of relationships)

 University Staff/Domestic Services Clients: Discuss any concerns with the clients, rectifying complaints where necessary.

Special Requirements:

 Hold a First Aid Certificate and attend refresher training as required.

Person Specification

How to be Criteria Essential Desirable assessed Qualifications, Knowledge and Experience: Literate and NVQ in numerate. Cleaning, Cleaning Recent industrial Operatives cleaning Proficiency experience. Certificate or similar Recent qualification. supervisory experience in Substantial cleaning. cleaning experience.

Substantial supervisory experience in cleaning.

2 Planning and Organising: Ability to plan and Ability to organise own produce work workload and that schedules for of a small cleaning staff. cleaning team.

Ability to train cleaning staff in cleaning procedures and the use of cleaning equipment.

Problem Solving and Initiative: Ability to make day to day decisions on cleaning matters reporting back to Domestic Services Manager/Assista nt Domestic Manager at the earliest convenience.

Management and Teamwork: Ability to lead a small cleaning team to ensure work standards is met. Monitor the performance of the team.

Communicating and Influencing: Ability to Able to speak to communicate and all University motivate all the disciplines cleaning staff regarding assessing their cleaning level of matters. understanding.

Able to write simple reports for the Domestic Services Manager.

Other Skills and Behaviours: Possess a good knowledge of the COSHH Regulations.

Special Requirements: Smart, clean and tidy appearance.

Willingness to attend college to gain relevant qualifications.

3 FOR SCHOOL/SERVICE USE ONLY ResourceLink Post Number Which post does this job report to Is this post a Line Manager? Yes No If yes, which posts directly report into it? ResourceLink Post Number Post 1 Post 2 Post 3 Post 4 Post 5 Post 6 Post 7 Post 8 Please add additional rows as required

4 Job Hazard Analysis Form - Appendix to Job and Person Specification

Please tick one of the following statements:

This post is an office-based job with routine office hazards e.g. use of VDU (if ticked, no further information needs to be supplied)  This post has some hazards other than routine office e.g. more than use of VDU

Please tick all those that apply, and put N/A if not applicable

Environmental Exposures O* F C  Outside work

Extremes of temperature (eg fridge/ furnace) Potential for exposure to body fluids ## Noise (greater than 80 dba - 8 hrs twa) ## Exposure to hazardous substances (eg solvents, liquids, dust, fumes, biohazards).  Specify …………………………………………………………. ##  Frequent hand washing

Ionising radiation. Equipment/Tools/Machines used Food Handling ## Driving university vehicles(e.g. car/van/LGV/PCV) ##  Use of latex gloves (note: prohibited unless specific clinical necessity) ##

Vibrating tools ( e.g. strimmers, hammer drill, lawnmowers) ##

Physical Abilities

Load manual handling.  Repetitive Crouching/Kneeling/Stooping  Repetitive Pulling/Pushing  Repetitive Lifting  Standing for prolonged periods

Repetitive Climbing i.e. steps, stools, ladders Fine motor grips (e.g. pipetting) Gross motor grips  Repetitive reaching below shoulder height

Repetitive reaching at shoulder height Repetitive reaching above shoulder height Psychosocial Issues Face to face contact with public Lone working  Shift work/night work/on call duties ##

5 O – Occasionally (up to 1/3 of time); F – Frequently (up to 2/3 of time); C – Constantly (more than 2/3 of time) ## denotes to HR the need for a full PEHQ to be sent to all applicants for this position.