The Brendoncare Foundation

The Brendoncare Foundation Role Profile

Job Title: Fundraising Manager (Community)

Department: Fundraising & Communications

Reports to: Head of Fundraising & Communications

Responsible Fundraising Officer (s) for:

Job Requirements

Essential  Demonstrable experience of achieving income targets.

 Experience of working within a fundraising team or similar environment.

 Experience of using IT software including Microsoft Office and fundraising databases

 Knowledge of fundraising best practice and charity law.

 Experience of fundraising strategy development & implementation.

 Excellent and confident communication skills, both written and verbal, with the ability to network at all levels.

 Accurate, organised, efficient and target driven.

 Proactive and motivated, able to work autonomously and as part of a team.

 Able to confidently engage, enthuse and development long term relationships with supporters.

 Commitment to the voluntary sector, Brendoncare and the needs of older people.

 Willingness to work flexible hours and to travel to Brendoncare’s sites and supporters as required.

Desirable  Educated to degree level or equivalent in experience.

 Fundraising or marketing qualification/training.

 Experience of developing and managing budgets.

 Experience within a legacy fundraising environment.

Fundraising Manager Last Updated: 18 Jan 2017 By: Emma Digance  Experience of managing staff

Job Purpose Responsible for managing the fundraising strategy and generating income against set targets from legacies, individual giving, corporates, events and community.

Detailed Responsibilities

Relationships  Works collaboratively with the fundraising team, trustees, Care homes and Clubs staff and volunteers and the central office team.  Creates and maintains effective relationships with current and prospective organisational and individual donors.  Provides line management for direct reports and deputises in the absence of the Head of Fundraising & Communications.

Principle duties  Support the Head of Fundraising & Communications & Fundraising Manager (Major Gifts) to develop, manage and deliver a targeted and strategic programme of fundraising activities in support of Brendoncare’s plans to achieve agreed income targets.  Manages the Care homes and Clubs fundraising programmes to ensure the delivery of fundraising objectives  Promotes the need and development of the fundraising programme to staff, volunteers, trustees, beneficiaries and supporters.  Manages the development and implementation of the Legacy, In Memoriam, Individual giving, Corporate, Community & Event strategies.  Develops and manages fundraising appeals to support the fundraising strategy.  Ensures effective and timely communications are received by supporters.  Meet with supporters and prospects, and make presentations and face-to-face asks.  Ensure records are well maintained on Raisers Edge and use it as an effective planning and management tool.  Work closely with the Marketing & Communications department in the production of literature and updating of website  Monitor performance and provide regular reports to the Head of Fundraising

General  Maintain high standards of donor care and stewardship.  Maintain an awareness of trends, developments, legal framework and best practice relating to the fundraising, charity, and health sectors and ensure compliance with Brendoncare policy and procedures at all times.  Maintain an in-depth knowledge of Brendoncare’s work, in order to develop a compelling case for support for a range of projects and initiatives.

Corporate Responsibilities  All Brendoncare employees are expected to carry out their duties in accordance with all Brendoncare Policies, Procedures and Guidelines and in accordance with applicable legislation and regulation, in particular the Health & Safety Policy and Risk Assessments.  All Brendoncare employees have an individual responsibility to ensure that they report to their manager any concerns, big or small, in relation to safeguarding the vulnerable adults in our care from abuse in accordance with Brendoncare’s Safeguarding Policy and/or Whistleblowing Policy.

 Promote Brendoncare’s charitable ethos, act as an ambassador for our services and support fundraising initiatives to maximise voluntary income for our charity.

No Job Description can cover every eventuality and the post holder is expected to carry out other duties from time to time which are broadly consistent with those in this document.

Fundraising Manager Last Updated: 18 Jan 2017 By: Emma Digance The Brendoncare Foundation Core Values

In all our recruitment for all positions we are seeking individuals who display the following core behaviours in their approach to their work:

All Staff Committed to ensuring that older people are respected and honoured as Brendoncare individuals and are cared for with dignity, respect, kindness and understanding. Core Values Is enthusiastic and committed to furthering the Charity's aims in putting the resident at the heart of all that we do. A passionate advocate of quality services, caring, respectful, friendly, Personal compassionate and warm. Chooses a positive attitude and brings fun to their Qualities work. Demonstrates a high standard of personal and professional behaviour and puts Integrity core values and ethics into practice. Treats all people with dignity and respect, promoting equality and diversity in all its forms.

Identifies problems and suggests solutions or seeks advice as required. Identifies Continual opportunities to improve working practice, challenges appropriately and is Improvement prepared to raise concerns about quality, performance or safety.

Actively listens and encourages communication with residents (where applicable), is patient, polite and courteous. Shares information with colleagues at the Communication appropriate level with due regard to confidentiality, completes required documentation in manner which is understandable, relevant, clear and concise.

Working with Works collaboratively, considering the impact of their actions on the team and the others end result for the resident(s). Has a positive 'can do' attitude. Demonstrates self awareness, willing to reflect on own performance and respond Self positively to feedback. Takes responsibility for own continuing personal management development, willing to learn from and share experience with others. Accommodates new and different requests by prioritising and reorganising Organisation workload or seeks assistance to maintain service levels. Is flexible and adaptable.

The following sections are only applicable to those staff with line/senior management responsibility

Line Managers Leads by example, providing timely constructive feedback, praise and recognition. Engages staff in decision making by consulting, involving and empowering them Leadership to effect change; where this is not possible takes responsibility for decision making and ensures understanding and commitment. Supports staff in their continuing personal development. Identifies issues early and makes use of supervision and management Management intervention at the appropriate level, instigating HR Policy and Procedure where appropriate. Understands and utilises systems and processes to provide assurances that Governance quality services to residents are being delivered and monitored.

Senior Managers Identifies future challenges and uses knowledge and evidence to improve risk management and develop strategies to adapt and improve services to residents Strategy and and club members. Engages the Senior Team, Trustees and other key Vision stakeholders in creating a shared vision which reflects the future needs of residents and club members.

Fundraising Manager Last Updated: 18 Jan 2017 By: Emma Digance