Programs and Services Assessment Schedule s1

Student Support Programs and Services Program Review Update – Veterans Services 2013-2014 (Report Due: October 15, 2014)

Program/Service Description: Include Description/Mission Statement/Number of Years at COD/Benefits/Contact (source: Faculty/Dir/Coord/Dean)

Description: The Veterans Services Program was established to assist eligible veterans, dependents and reservists in obtaining their VA educational benefits and achieving their educational goals. The Veterans Office provides information on veterans’ benefits and services; assists applicants with completing applications and forms necessary for VA benefits; and assists veterans with referrals to other agencies and resources. College of the Desert is approved for the training of veterans, dependents, and reservists leading to a certificate, an Associate Degree or transfer to a four-year institution

Mission Statement: The Veterans Services Program assists veterans and veteran’s dependents in fulfilling their educational goals.

Number of Years at COD: Since Fall 1973

Participants in the program/service receive the following benefits:  Students that mark Veteran or Active Duty on the CCCApply online application are automatically sent an e-mail Welcome Letter with a link to the COD Veterans Webpage.  Monthly educational benefit from the VA (if using VA Education Benefits)  Academic, transcript evaluation including their Joint Services Transcript (military) and transfer advising  One on one intake for new student process and determination of Priority 1 registration eligibility  Priority 1 registration  Veterans Cord for Graduates  Veterans Resource Center participation ______Contact Person/Title: Donni Prince, Veterans Resource Specialist Phone: 760-773-2536 Sandra Hauf, Counselor Phone: 760-773-2587 Leslie Young, Dean, School of Health Sciences, ECE, Kinesiology Phone: 760-568-3093

1 Program Review Update 2013 Population Served: Include Number/Eligibility (source: Faculty/Dir/Coord/Dean)

Number of Students Served:

Unduplicated Headcount: 466

Breakdown of Unduplicated Headcount: Veterans 370 Receiving some kind of VA benefits: 269 Not using or no longer eligible for benefits: 101

Reservists/National Guard: 11 Receiving some kind of VA benefits: 3 Not using or no longer eligible for benefits: 8

Dependents of Veterans: 84 Receiving some kind of VA benefits: 26 Receiving Cal-Vet Fee Waivers (BOG) only: 31 Not using or no longer eligible for benefits: 27

Dependents of Active Duty (verified-came through our office) : 1

Duplicated Student Contacts: 1,514 BIGHORN Golf Club Charities Veterans Resource Center contacts: 6,766

Student Eligibility: Veteran, Active Duty Serviceperson, Reservist, National Guard, Veteran Dependent, Active Duty Dependent

Benefits: Cal-Vet Fee Waivers (students received BOG Fee Waivers) 31

Approximate amount of VA Education benefits paid to the students by the VA: $2,022,365

COD Fees paid by the VA for the Chapter 33-Post-9/11 GI Bill Students $ 62,137 Program Requirements from outside agencies (source: Faculty/Dir/Coord)

 For students receiving VA education benefits, they must adhere to the Department of Veterans Affairs procedures, policies and requirements listed below. o California Education Code 66025.8 – Priority Registration o California Education Code 68075.5 – Residency Exemption o CFR (Code of Federal Regulations) Title 38 – Veterans Benefits

2 Program Review Update 2013 Program/Service Outcomes (source: Faculty/Dir/Coord/Dean/ OAC Coordinator)

OVERARCHING PROGRAM LEVEL OUTCOMES STUDENT SUPPORT SERVICES

1 - PERSONAL DEVELOPMENT AND RESPONSIBILITY Students utilizing this program/service will demonstrate an ability to:  Display habits of intellectual exploration, personal responsibility, and physical well being.  develop individual responsibility, personal integrity, and respect for diverse people and cultures.  Value and accept people with different cultural and linguistic backgrounds and abilities.  Understand ethical issues to make sound judgments and decisions.

2 – SELF-AWARENESS, SELF-UNDERSTANDING, AND SELF-ADVOCACY Students utilizing this program/service will demonstrate an ability to:  Evaluate their own knowledge, skills, and abilities.  display three components of an effective self-advocate: 1. Self knowledge. 2. Define their own needs. 3. The ability to get what they need.  Develop realistic goals.  Appreciate the value of feedback.  Adapt to challenging situations.  Recognize that knowledge is the key to self-advocacy.  Teach the people around them.

3 – SELF-SUFFICIENCY AND INDEPENDENT LEARNING Students utilizing this program/service will demonstrate an ability to: 1. identify and utilize services, programs, and resources to become life-long learners including, but not limited to: 1. Study/Learning Labs 2. Supplemental Instruction 3. Computer-aided tutorials/instruction 4. Learning Communities 5. Student Development Courses 6. Tutorial Assistance 7. Counseling Services 8. Special Programs for Student Success 9. Admissions and Records 10. Business Services 11. Financial Aid 12. Scholarship information 13. Career/Transfer Services Resources

PROGRAM/SERVICE SPECIFIC OUTCOMES 3 Program Review Update 2013 Veterans Services STUDENT LEARNING OUTCOMES

 COD Veterans Program participants will become self-advocates through the new and continuing student process.  New students who intend to use VA education benefits will complete the following to determine eligibility: o On-line application for new GI Bill Recipients o Student Education Plans in VA student files o Copy of DD214 in VA Student files if they are a Veteran

PROGRAMS AND SERVICES ASSESSMENT SCHEDULE

Cycle I Comments Assessment Report & Discuss Implement Changes Veterans Services 09/SP 09/FA 10/SP AR Completed Cycle II Comments Assessment Report & Discuss Implement Changes Veterans Services 10/FA 11/SP 11/FA AR Completed Cycle III Comments Assessment Report & Discuss Implement Changes Veterans Services 12/SP 12/FA 13/SP AR Completed Cycle IV Comments Assessment Report & Discuss Implement Changes Veterans Services 13/FA 14/SP 14/FA AR Completed

Results from FA 2013 Assessment from schedule above– (state SLO assessed and results of assessment)

1a) Student Service/ Learning Outcome(s) By participating in COD Veterans Services, students who are Veteran Program Participants will be able to: SSOs/SLOs

1. Veteran Program Participants will become self-advocates.

2. Understand and complete the process for VA education benefits.

1b) Program Outcome(s) (POs) aligned with 2. Self-Awareness, Self-Understanding, and Self-Advocacy course outcome. Select one or more from PO list below. Students utilizing this program/service will demonstrate ability to:

II.1 Evaluate their knowledge, skills, and abilities. II.2 Display three components of an effective self-advocate: II.2.1 Self-knowledge. II.2.2 Define their own needs. II.2.3 The ability to get what they need.

4 Program Review Update 2013 II.3 Develop realistic goals. II.4 Appreciate the value of feedback. II.5 Adapt to challenging situations. II.6 Recognize that knowledge is the key to self-advocacy. II.7 Teach the people around them.

1c) Institutional Outcome(s) (IOs) aligned with 1. Personal and Professional Development course or program outcome. Select up to three from IO list below. 1. Self-evaluate knowledge, skills, and abilities. 2. Develop realistic goals. 3. Display habits of intellectual exploration, personal responsibility, and physical wellbeing. 4. Demonstrate an understanding of ethical issues to make sound judgments and decisions. 5. Value diverse cultures and populations. 6. Value the feedback of others.

2) Identify Assessment Tool(s) to implement Veterans Services Student Survey

3a) Expected level of achievement 3a.1 - 80% will understand the process for applying for the VA education benefits. (Refer to rubric) 3a.2 - 80% understand the VA program under which they are 3b) Actual results receiving VA education benefits. (Attach summary rubric)

3b.1 – 96% of the respondents stated they understood the process for applying.

3b.2 – 94% of the respondents stated they understood the program they’re receiving the VA education benefits from.

4) Explain how collected data was analyzed and Students who have identified as Veterans were e-mailed requesting evaluated. they complete the Veterans Resource Center & Veterans Services Survey. Students who came into the office to process their VA paperwork for the next term were asked to complete the survey if they had not already completed the one e-mailed to them.

5) Identify gaps between expected and actual Results were higher than expected. Students have readily adopted results. the online format for applying for their VA Educational. They also research using handouts provided by various Veteran Organizations, network with other veterans using the center, and by using the student computers accessing the VA’s GI Bill Website.

6) Document results and outline needed The survey indicates positives results from the Veteran Program changes. Participants. Utilizing the Resource Center has provided the students access to VA resources, participation in their academic success,

5 Program Review Update 2013 processing of the application for VA education benefits and understanding the current process for receiving their benefits.

RESOURCES

Staffing for Program/Service: Include Funding Budget Level/Current Staffing Level (source: Faculty/ Dir/Coord/Dean)

2013-14 Veterans Services Funding/Budget Level:

GENERAL FUND Salaries & Benefits $ 94,174 Discretionary Costs $ 0 Total General Fund $ 94,174 Categorical/Restricted $ 3,723 COD Foundation funding $ 8,826 Total $106,723

Current Staffing Level: Position # FT/PT Funding Source Veterans Resource Specialist 1 FT 100% District Veterans Counselor .5 PT COD Foundation

Facilities (source: Faculty/ Dir/Coord/Dean)

1) List of all facilities (Please indicate if any of these were added last year): Veterans Services Program is located in the BIGHORN Golf Club Charities Veterans Resource Center (VRC). The VRC is in the Cravens Student Services Center Room 125 on the 1st floor. We opened the VRC in August 2012.

The VRC consists of 2 offices, 1 for the Veterans Resource Specialist/VA School Certifying Official and the other office is shared between the part-time Veterans Counselor also used by outside agencies (VA Vocational Rehabilitation Counselor, EDD Vet Reps, and VA Vet Center Outreach Specialist.

VA Student Workers sit at the front desk and greet and assist the community, potential new and current Veterans Program students. For student use there are 4 computer stations, tables for studying and meetings, fax machine, copier/printer and a small refrigerator for waters.

2) Assessment of adequacy of current facilities:

Most of the day the Veterans Resource Center is full with students studying, using the computers for homework, accessing their VA benefits, and meeting with their fellow students. The COD Student Veterans Organization holds their bi-meetings in the Veterans Resource Center.

6 Program Review Update 2013 The space is adequate for serving our current numbers of COD Student Veterans. If we grow in the Veteran Student population as projected and the increased demands of the Student Success and Support Program (SSSP) requirements, this facility would not be sufficient in space or staffing.

Equipment and Supplies (source: Faculty/ Dir/Coord/Dean) Equipment:  7 computers  4 student computers  1 Veterans Resource Specialist Office  1 Counselor Office  1 VA Student Worker desk  1 copier/printer  1 fax machine

Supplies:  No District funds were available or used for supplies.  $768 of VA funds recommended for staff training purposes was used for supplies.  Additional supplies needed to run the Center were donated by the VRC staff and students.

Summary - Narrative Interpretation (source: Faculty/Dir/Coord/Dean) Staffing/Budget:

 Limited staffing and budget is not sufficient to serve the growing Student Veteran population at College of the Desert. Additional resources are needed to meet the Student Success and Support Program (SSSP) requirements, allowing all eligible Veterans to fully access their Registration Priority and VA benefits in a timely manner.

Funding/Budget:

 Additional funding from the District, Foundation and SSSP would provide Veterans timely access in the new student process, providing continuity in Veterans Counseling Services, referrals to on campus and off campus agencies, and transcript evaluations before a Student Education Plan Workshop.  A full-time Counselor position should be considered to serve our culturally diverse and deserving student Veteran population.

COURSE INFORMATION (Complete only if Applicable)

7 Program Review Update 2013 Course Level Assessment Completed (source: Faculty & OAC Coordinator) N/A

Summary - Narrative Interpretation (source: Faculty/Dir/Coord/Dean)

GOALS/ACHIEVEMENTS/CHALLENGES Program/Service Goal Summary for year: 2013-14 (source: Faculty/Dir/Coord/Dean)

Obtain funding to hire a full-time Veterans Counselor position for the Veterans Services Program.

NOT MET

Program/Service Achievements 2013-14 (source: Faculty/Dir/Coord)

 27 students earned AA/AS Degrees  1 student earned a Certificate  3 Registered Nursing graduates  108 students on the Dean’s List  69 students on the Honor Roll  49 students on Veterans Office “Good Job” o (“Good Job” letters recognize students who are not able to attend full-time. They must be in a minimum of 6 units with a 3.00 or better semester GPA)

 Veterans Services Media Coverage o South Palm Desert Life magazine, November 2013 . Serving Our Veterans o The Desert Sun, November 8, 2013 . Our Voice: Salute a Veteran and say thanks o The Desert Sun, November 11, 2013 . Monday Newsmaker: Helping veterans in college o The Desert Sun, November 11, 2013 . Valley News Maker: Helping Veterans in College o The Chaparral, November 18, 2013 . College of the Desert veterans ceremony o The Desert Sun, April 2, 2014 . Dale Landon o The Chaparral, April 21, 2014 . Veteran Services available to COD students  by Melinda Espinal

 Outreach/Conferences/Events participated/attended: o Salvation Army’s Veterans Easy Access Program (VEAP) for the Coachella Valley Meeting

8 Program Review Update 2013 . Quarterly VEAP Meetings, Monthly Planning Meetings . Monthly Steering Committee Meetings o Congressman Raul Ruiz, MD Veterans Advisory Council Member o WAVES (Western Association of Veteran Education Specialists Conference . July 28th to August 1st, 2013  New Orleans, LA o Annual Conference o Congressman Raul Ruiz, MD Veterans Forum . Wednesday, September 4, 2013  Indio American Legion o VEAP 4th Annual Veterans Expo . October 12, 2013  Riverside County Fairgrounds, Indio, CA o Participant and member of Planning Committee o Patriot Ride . October 26, 2013  La Quinta, CA o Assisted VEAP/Salvation Army Booth o Congressman Raul Ruiz, MD Veterans Advisory Council Member . October 31, 2013  Palm Springs Office o 1st meeting o Congressman Raul Ruiz, MD Veterans Summit . November 2, 2013  UC Riverside, Palm Desert Campus o Participant o 5th Annual COD Veterans Day Ceremony . November 7th, 2013 o Coachella 5K Veterans Walk/Run & Pancake Breakfast . November 9th, 2013  Veterans Park, Coachella  COD Veterans Booth o Veterans Day Observance . November 11, 2013  Desert Memorial Park, Cathedral City o Palm Springs Veterans Day Parade . November 11, 2013  COD SVO parade entry o 3rd Annual CCCCO Veterans Summit . December 5th to 6th, 2014  Newport Beach, CA o Pass Area Veterans Expo . January 25, 2014  Beaumont Civic Center, Beaumont, CA o Participant – booth o The Salvation Army Annual Appreciation Luncheon . April 11, 2014  Cathedral City

9 Program Review Update 2013 o Memorial Day Observance . May 26, 2014, Desert Memorial Park, Cathedral City o Congressman Raul Ruiz, MD Veterans Advisory Council Member . June 2, 2014  Indio Office o Discussed situation regarding VA’s Health Care System . Appointments – long waits, falsifying wait times o Shinseki resignation

 COD Student Veterans Organization: o Created Fall 2008 . Student Veterans Of America Organization Chapter Member . Bi-Weekly Meetings . 5th Annual COD Veterans Day Ceremony  November 7, 2013 . Palm Springs Veterans Day Parade  November 11, 2013 . Salvation Army Bell-Ringers  Saturday, December 7, 2013  Macy’s Palm Desert Town Center . Participated in COD ASCOD Club Olympics  May 9, 2014 o COD Football Field o Champs for the 2nd year in a row

 Memberships/Professional Development of Veterans Services Staff: o Salvation Army’s Veterans Easy Access Program (VEAP) for the Coachella Valley Meeting o VEAP – Coachella Valley’s Veterans Easy Access Program o NAVPA – National Association of Veterans Program Administrators o WAVES – Western Association of Veterans Education Specialists

10 Program Review Update 2013 Program/Service Challenges (source: Faculty/Dir/Coord/Dean)

The Veterans Services Program is currently funded by District General Funds which covers salary & benefits for the Veterans Resource Specialist. The part-time Veterans Counselor position (approximately 18 hours per week) was funded during the 2013/14 year by the COD Foundation. Future Foundation funding is uncertain at this time.

Veterans, Servicemembers, and Wounded Warriors represent a group of mature individuals who have seen the world and the transition to college and civilian life can be challenging. Our returning Veterans are dealing with injuries affecting their personal and academic success, including unemployment and financial hardships.

At COD we have approximately 400 Veterans, Reservists, Dependents and a few Active Duty Servicepersons in the Veterans Program. This population is in need of a full-time Veterans Counselor with specialized skills and training that can assist the students with their transition that would include academic, personal, disabilities, educational and career counseling following the SSSP new student process; create and offer a veteran specific New Student Orientation and coordinate tutoring and peer mentoring services.

PTSD (Posttraumatic Stress Disorder) and/or TBI (Traumatic Brain Injury) disabilities significantly impact the Veteran students academic success. A Counselor with Veterans and DSPS experience is required to offer our College of the Desert Veterans quality services.

According to the American Council on Education (ACE) “a veteran may be discharged from the military without realizing that she or he may experience a significant learning or memory-related impairment, since a true diagnosis of PTSD, and is some cases a mild TBI, can occur after the service member has separated from military service. All of this is often compounded by the fact that most veterans will not identify themselves as a person with a disability. Most are probably unfamiliar with the term ‘reasonable accommodations’ and don’t know how to access them. Therefore, it is all the more important for faculty and staff to be aware of the potential need for accommodations.” ( https://vetfriendlytoolkit.acenet.edu/academic-services/Pages/Accommodations.aspx)

Veterans receiving VA Education Benefits must adhere to strict regulations and requirements, and by not following all the regulations VA students may not be certified for their GI Bill®. The academic counseling and advising is a key component of student success. The Education Plans for this population can be very detailed due to the knowledge needed to evaluate their military training, Joint Services Transcripts (JST), Community College of the Air Force (CCAF) transcripts, California and out of state transcripts before they register in any course at College of the Desert.

In order to process and certify the student for VA benefits, all prior coursework and transcripts must be evaluated and a complete Student Education Plan for their VA approved program of study must be in their VA file. If a student registers in a course that is a duplication or not required, they may not be eligible for their VA benefits or owe money back to the VA after evaluation.

11 Program Review Update 2013 According to the Department of Veterans Affairs Office of Actuary Veteran Population Projection Model 2011: “With the significant enhancement of data and advanced modeling methods, the VetPop2011 projected more living Veterans in the future compared to previous projections from earlier VetPop models. The projected Veteran population increases include both the women Veteran and minority Veteran populations. Compared to the overall U.S. population, the Veteran population is getting younger, especially for the male Veterans. Another noticeable trend for the Veteran population is the projected higher growth in the Southern and Western regions.” (http://www.va.gov/vetdata/Veteran_Population.asp)

The following maps identity California and Riverside County as leading the Nation in Veteran Population. These Veterans may be eligible to use their GI Bill® education benefits for the next 10 to 15 years. Based on these maps, College of the Desert should be proactive in strategic planning for staff and services to address the possible growth in the Student Veterans population.

12 Program Review Update 2013 13 Program Review Update 2013 Program/Service Objectives/Goals for current year: 2014-15 (source: Faculty/Dir/Coord/Dean)

To provide effective and timely services to our Veteran Students the following is needed:

1. Full time Veterans Counselor 2. District funded supplies budget 3. Conference/travel budget for training at annual conferences for the Veterans Resource Specialist and the Veterans Counselor a. WAVES – Western Association of Veterans Education Specialists b. CCCCO Veterans Summit c. CSU & UC Transfer Conferences 4. Multifunction Office Copier-Printer-Scanner – new lease 5. 2 sets Wireless Keyboard & Mouse 6. 5 Computer Workstations – single monitor 7. 2 Computer Workstations – dual monitors

Program/Service Objectives/Goals for 2015-16 (source: Faculty/Dir/Coord/Dean)

To provide effective and timely services to our Veteran Students the following is needed:

Completed by:

Donni Prince, Veterans Resource Specialist Sandra Hauf, Veterans Counselor

Date:

October 15, 2014

14 Program Review Update 2013 PROGRAM REVIEW UPDATE ADDENDUM

VETERANS SERVICES

1. Staff Needs

NEW OR REPLACEMENT STAFF (Administrator, Faculty or Classified)

List Staff Positions Needed for the upcoming Academic Indicate Year. New (N) or Annual Please justify and explain each faculty request based on Replaceme TCP* rubric criteria for your college. Place titles on list in order nt (R) (rank) or importance. 1. Veterans Counselor – Full-time Reason: The Student Veteran population is in need of a full-time Veterans Counselor with specialized skills and training that can assist the N $100,000 students with their transition that would include academic, personal, disabilities, educational and career counseling following the SSSP new student process; create and offer a veteran specific New Student Orientation and coordinate tutoring and peer mentoring services.

California and Riverside County leads the Nation in Veteran Population. These Veterans may be eligible to use their GI Bill® education benefits for the next 10 to 15 years. College of the Desert should be proactive in strategic planning for staff and services to address the possible growth in the Student Veterans population.

2. Reason: 3. Reason: 4. Reason: 5. Reason:

* TCP = “Total Cost of Position” for one year is the cost of an average salary plus benefits for an individual. New positions (not replacement positions) also require space and equipment. Please speak with your college Business Officer to obtain accurate cost estimates. Please be sure to add related office space, equipment and other needs for new positions to the appropriate form and mention the link to the position. Please complete this form for “New” Classified Staff only. All replacement staff must be filled per Article I, Section C of the California School Employees Association (CSEA) contract.

15 Program Review Update 2013 VETERANS SERVICES

2. Equipment (excluding technology) Needs Not Covered by Current Budget 1

*Indicate Annual TCO** List Equipment or Equipment Repair Needed for the whether Equipment upcoming academic year. Please list/summarize the needs is for Instructional of your unit on your college below. Please be as specific Cost Number Total (I) or Non- and as brief as possible. Place items on list in order (rank) or per Requeste Cost of Instructional item d Request importance. purposes (N) 1. N/A Reason:

2. Reason:

3. Reason: 4. Reason: 5. Reason: 6. Reason:

* Instructional Equipment is defined as equipment purchased for instructional activities involving presentation and/or hands-on experience to enhance student learning and skills development (i.e. desk for student or faculty use). Non-Instructional Equipment is defined as tangible district property of a more or less permanent nature that cannot be easily lost, stolen or destroyed; but which replaces, modernizes, or expands an existing instructional program. Furniture and computer software, which is an integral and necessary component for the use of other specific instructional equipment, may be included (i.e. desk for office staff).

** TCO = “Total Cost of Ownership” for one year is the cost of an average cost for one year. Please speak with your college Business Officer to obtain accurate cost estimates. Please be sure to check with your department chair to clarify what you current budget allotment are. If equipment needs are linked to a position please be sure to mention that linkage.

1 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the “reason” section of this form.

16 Program Review Update 2013 VETERANS SERVICES

3. Technology (Computers and equipment attached to them) ++ Needs Not Covered by Current Budget: 2

NOTE: Technology: excludes software, network infrastructure, furniture, and consumables (toner, cartridges, etc.)

Annual TCO* Has it New (N) Program: Location Is there How been or EQUIPMENT New (N) or (i.e Office, existing many repaire Replace Priority Continuin Classroom Infrastru users d Cost Number Total REQUESTED -ment g (C) , etc.) c-ture? served? frequen per Requeste Cost of (R) tly? item d Request 1. Multifunction Usage / Copier/Scanner/ Justification Printer Veterans - The lease for our R C Resource Y 400 N 1,800 3 yrs 3,600 current Center Multifunction device will be expiring 2. Veterans Wireless Mouse Usage / N C Resource Y 1 N/A 50 2 100 & Keyboard Justification Center 3. Computer Usage / Workstation – Veterans Justification student use R C Resource Y 5 N 1,000 5 5,000 -replace current Center computers that are over 2 years old 4. Computer Usage / Workstations with Justification dual monitors – staff use Veterans N -replace current R C Resource Y 2 1,200 2 2,400 computers 1 is Center over 2 years old and the other over 3 years 5. Desk Color Usage / Printer Veterans Justification -more cost R C Resource Y 1 N 800 1 800 efficient in toner Center cartridge cost and better print quality

* TCO = “Total Cost of Ownership” for one year is the cost of an average cost for one year. Please speak with your college Business Officer to obtain accurate cost estimates. Please be sure to check with your department chair to clarify what you current budget allotment are. If 2 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the “justification” section of this form.

17 Program Review Update 2013 equipment needs are linked to a position please be sure to mention that linkage. Please speak with your Microsupport Computer Supervisor to obtain accurate cost estimates.

++ Technology is a computer, equipment that attaches to a computer, or equipment that is driven by a computer.

Remember to keep in mind your college’s prioritization rubrics when justifying your request.

18 Program Review Update 2013 VETERANS SERVICES

4. Facilities Needs Not Covered by Current Building or Remodeling Projects*3

Annual TCO* List Facility Needs for the upcoming academic year. (Remodels, Renovations or added new facilities) Total Cost of Place items on list in order (rank) or importance. Request

1. N/A Reason:

2. Reason: 3. Reason: 4. Reason: 5. Reason: 6. Reason:

* Please contact your college VP of Business or your Director of Facilities, Operations and Maintenance to obtain an accurate cost estimate and to learn if the facilities you need are already in the planning stages.

3 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the “reason” section of this form.

19 Program Review Update 2013 VETERANS SERVICES

5. Professional or Organizational Development Needs Not Covered by Current Budget*4

List Professional Development Needs for the upcoming Annual TCO* academic year. Reasons might include in response to assessment findings or the need to update skills to comply with state, federal, professional organization requirements or the need to update skills/competencies. Please be as specific and as brief as possible. Cost Number Total Some items may not have a cost per se, but reflect the need to spend per Requeste Cost of current staff time differently. Place items on list in order (rank) or item d Request importance.

1. Travel to annual WAVES (Western Association of Veterans $2,000 2 $4,000 Education Specialists) Conference for Veterans Resource Specialist and Veterans Counselor Reason: Update skills and knowledge on VA regulations and veterans issues 2. Travel to annual CCCCO Veterans Summit for Veterans $1,200 2 $2,400 Resource Specialist and Veterans Counselor. Reason: Update skills and knowledge on VA regulations, Cal-Vet regulations and veterans issues 3. Travel to annual CSU Transfer Counselors Conference for $500 2 $1,000 Veterans Counselor and Veterans Resource Specialist Reason: Update on changes for transfer requirements to CSU’s and Veteran specific transfer admissions requirements 4. Travel to annual UC Transfer Counselors Conference for $500 2 $1,000 Veterans Counselor and Veterans Resource Specialist Reason: Update on changes for transfer requirements to UC’s and Veterans specific transfer admission requirements

*It is recommended that you speak with Human Resources or the Management Association to see if your request can be met with current budget.

4 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the “reason” section of this form. 20 Program Review Update 2013 VETERANS SERVICES

6. Student Support Services (see definition below**) Services needed by your Program over and above what is currently provided by student services at your college. These needs will be communicated to Student Services at your college 5

List Student Support Services Needs for the upcoming academic year. Please list/summarize the needs of your unit on your college below. Please be as specific and as brief as possible. Not all needs will have a cost, but may require a reallocation of current staff time. 1. Supplies Budget $3,000 Reason:  No District funds were available or used for supplies.  $768 of VA funds recommended for staff training purposes was used for supplies.  Additional supplies needed to run the Center were donated by the VRC staff and students.

2. Reason: 3. Reason: 4. Reason: 5. Reason: 6. Reason:

**Student Support Services include for example: tutoring, counseling, international students, EOPS, job placement, admissions and records, student assessment (placement), health services, student activities, college safety and police, food services, student financial aid, and matriculation.

5 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the “reason” section of this form.

21 Program Review Update 2013 VETERANS SERVICES

7. Library Needs Not Covered by Current Library Holdings 6 Needed by the Program over and above what is currently provided. These needs will be communicated to the Library

List Library Needs for the upcoming academic year. Please list/summarize the needs of your unit on your college below. Please be as specific and as brief as possible. Place items on list in order (rank) or importance.

1. N/A Reason: 2. Reason: 3. Reason: 4. Reason: 5. Reason: 6. Reason:

6 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the “reason” section of this form. 22 Program Review Update 2013 VETERANS SERVICES

8. Learning Support Center Services Not Covered by Current budget *.

List Learning Support Center Services Needs Total Cost of Requests If your unit is responsible for running a learning support center If the cost is the responsibility of an such as the Writing and Reading Center, the Math Learning administrative unit you do not need to list it here. Center, Computer lab or similar learning support center please Ongoing address those needs here. These do not include laboratory Cost per Number Total (O) or components that are required of a course. Place items on list item Requeste Cost one-time in order (rank) or importance. d (OT) cost

1. N/A Reason:

2. Reason:

3. Reason: 4. Reason: 5. Reason:

*It is recommended that you speak with your college IMC and/or Lab Coordinators to see if your request can be met within the current budget and to get an estimated cost if new funding is needed.

23 Program Review Update 2013 VETERANS SERVICES

9. OTHER NEEDS not covered by current budget 7

Annual TCO* List Other Needs that do not fit elsewhere. Please be as specific and as brief as possible. Not all needs will have a cost, but Cost Total Cost may require a reallocation of current staff time. Place items on list in order (rank) Number per of or importance. Requeste item Request d 1. N/A Reason:

2. Reason:

3. Reason: 4. Reason: 5. Reason: 6. Reason:

Completed by:

Donni Prince, Veterans Resource Specialist Sandra Hauf, Veterans Counselor

Date:

October 15, 2014

7 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the “reason” section of this form. 24 Program Review Update 2013