Relationships Manager (Fundraising, Marketing & PR)

Application Pack

Background

The Kage Partnership is a specialist recruitment agency that deals with fundraising and PR appointments in the not-for-profit sector, in and around London.

Since 1998 we have worked with over 500 not-for-profit organisations. The vacancies we work on come from charities that cover a wide variety of different causes and campaigns. Clients include British Heart Foundation, St John Ambulance, Macmillan Cancer Support, The Prince’s Trust, Save the Children and UNICEF.

The majority of our vacancies are located within the fundraising department of a charity. Fundraising is a vital part of any not-for-profit organisation in helping to raise the money required to finance services, campaigns etc.

There are a wide variety of different categories within fundraising including corporate, community, trust, major gift, events and direct marketing. We also deal with a smaller number of communication and marketing roles. We work on vacancies at all levels, from junior to director positions, and posts that are full time, part time, contract and permanent.

Over the course of the last 17 years, we have built up a reputation for customer service and integrity. Clients, both job-seeking and recruiting, feel comfortable with us and they trust us.

Our aim

We aim to provide a high quality, bespoke recruitment service to the not-for-profit sector, meeting the needs of both recruiting and job-seeking clients in the areas of fundraising, marketing and communications.

The way we work

We are a small business which prides itself on providing a professional but friendly service to all recruiters and job seekers. We consider both to be clients.

All the job-seeking clients who are registered with us are interviewed. This provides a greater understanding of job requirements, skills and experience, and helps to ensure a successful match between job seekers and vacancies. Job-seeking clients are given advice on their job search and career aspirations, and recruiters on the best way to fill a vacancy, appropriate salaries, job descriptions, advertising etc.

We also gain as much information as possible on each vacancy in order to provide a detailed brief for our job-seeking clients.

Application process

If you are interested in applying for the position of Relationships Manager, please send your CV and a supporting statement (maximum 2 sides of A4) outlining your suitability for the role to [email protected] no later than Monday 22nd June 2015.

Please also feel free to contact Liz for an informal chat on 020 7928 3434. Job Description

Based: Southwark, London, SE1 (nearest tube Southwark – Jubilee Line)

Reporting to: Director

Working relationships

Internally with a Director, fellow Relationships Manager and an Office Manager, externally with Charity Fundraisers at all levels as well as Human Resource Departments and Chief Executives.

Main Purpose

To develop and manage a portfolio of vacancies and job-seeking clients, providing an effective service to both whilst also meeting internal financial targets. This includes helping recruiters to fill vacancies, and finding job seekers work within the sector.

Responsibilities

Provide advice and guidance to clients, both recruiters and job seekers, in person and by phone, email and letter.

Job seekers

• Seek new job-seeking clients through a variety of methods including face to face networking and through social networking websites. • Assess CVs received by the Kage Partnership and take appropriate action • Interview job seekers and identify their skills and experience and the type of job they are looking for • Write profiles on all job seekers interviewed for the purposes of the database • Brief job seekers on relevant job vacancies • Set up interviews on behalf of recruiters • Liaise with job seekers throughout the selection and interview process • Deal sensitively and constructively with successful and unsuccessful candidates

Recruiters

• Build long lasting relationships with recruiting clients in order to develop business • Advise recruiters on the most appropriate way to recruit for each post • Assess job descriptions received from recruiters and match suitable job seekers to each post • Provide recruiters with appropriate information on suitable job seekers • Keep recruiters fully informed of the progress being made on each vacancy • Negotiate and mediate between recruiters and job seekers to finalise each appointment • Visit recruiting clients where appropriate

Administration

• Keep appropriate and accurate records • Update client and job seekers records on the database on a daily basis • General correspondence and administration

Marketing

• Contribute to the marketing strategy of the Kage Partnership • Attend exhibitions/events to promote the recruitment services

• Keep up to date with developments within the charity sector and fundraising generally Person Specification

Essential

• Significant experience in a client management role • Excellent communication skills – both written and verbal • A professional and confident telephone manner • An effective team worker • Self-motivated with an ability to work on your own initiative, to deadlines and financial targets • Experience of dealing with a range of different clients at all levels • Ability to work under pressure and multi-task • Excellent attention to detail • Ability to think laterally • Ability to retain and recall information • Commitment to providing a quality service to clients • Negotiating and diplomacy skills • Computer literate with experience of using Social Media particularly LinkedIn • A genuine interest in the not-for-profit sector • A friendly and enthusiastic approach to work and a good sense of humour

Summary of terms and conditions

Salary: £25,000 - £30,000 basic salary depending on experience (plus competitive bonus structure)

Contract: Permanent Hours: 37.5 hours per week, but will include some early morning or late afternoon appointments as required/one late start (10am) per week to recompense

Leave: 25 days per year plus bank holidays and 3 days between Christmas & New Year

Pension: 5% employer contribution to pension on successful completion of 6 month probation period

Full details of all terms and conditions will be provided to employees upon appointment.

08/06/15